About the job
The United Firm | La Liga Defensora, APC seeks an experienced Personal Injury Virtual Assistant / Case Manager based in Bogota, Colombia. This position supports the pre-litigation personal injury team and reports to the Department Supervisor.
Role overview
This role covers a range of case management tasks from the start of a claim through the treatment process. The assistant will be involved in every stage of pre-litigation, ensuring cases move forward efficiently and clients receive guidance throughout their experience.
Key responsibilities
- Initiate personal injury claims and manage related documentation
- Collect and organize evidence, including medical records and bills
- Guide clients through their treatment process and answer questions
- Handle property damage claims as needed
- Maintain daily communication with insurance companies
Reporting structure
This position reports directly to the Department Supervisor and works closely with legal professionals across the firm.
