Bilingual Customer Service Representative (NL/FR)

Join our dynamic team at Butternut Box as a Bilingual Customer Service Representative! We are looking for enthusiastic individuals fluent in both Dutch and French to provide exceptional support to our valued customers. You'll be the first point of contact, helping our customers with inquiries, resolving issues, and ensuring a delightful experience with our s…

Role Overview Butternut Box is hiring a Bilingual Customer Service Representative for the Mechelen office. This position serves as the first point of contact for customers, offering support and assistance in both Dutch and French. The role focuses on clear communication, empathy, and helping customers feel valued. What You Will Do Respond to customer inquiries in Dutch and French Resolve issues and address concerns with professionalism Share accurate product information Maintain a positive and helpful attitude during all interactions What We Look For Fluency in Dutch and French Strong communication skills Ability to empathize with customers Professional and friendly approach Comfort working in a team setting Location This role is based in Mechelen.

Hello and welcome! Are you on the hunt for an exciting new role or simply exploring potential opportunities? You might have found the perfect match! Lightspeed is searching for a dynamic and enthusiastic Bilingual Sales Development Representative to join our hospitality team in Ghent. In this pivotal role, you will be the first point of contact for prospective customers, helping to drive revenue growth by qualifying leads for our sales team. If you're eager to advance your career in sales, this is the role for you! Your Responsibilities: Generate new business by qualifying warm inbound leads from marketing campaigns (such as webinars, trials, and quote/demo requests), primarily through phone and email communication. Deliver an outstanding first impression to prospects and customers by providing a world-class experience. Assess customer needs to determine the suitability of Lightspeed solutions. Handle multiple lead sources, including incoming calls, emails, chats, and referrals simultaneously. Utilize Salesforce to manage and maintain the customer database, ensuring accurate logging of all communications. Collaborate with the Sales Development Manager to devise new strategies for expanding the sales pipeline and consistently achieving monthly, quarterly, and annual targets. Your Qualifications: Experience in hospitality, sales, or a customer-facing role. Background in technology (software, mobile, etc.). Fluency in Dutch and French, as well as English, is essential. Preferred Qualifications: Experience in the restaurant industry is a plus. What We Offer: Experience the Lightspeed difference: Genuine career advancement opportunities in a growing company. A team dynamic that is large enough for growth yet small enough to make a significant impact. Access to cutting-edge technology and tools. Opportunities to learn and broaden your skillset. Become an integral part of the diverse and inclusive Lightspeed family. Plus, enjoy a variety of benefits designed to keep you happy and healthy: Participation in the Lightspeed share scheme (we are all owners). Pension plan and more...

Hello! We appreciate your interest! Are you exploring new career opportunities? Or simply browsing the job market? You could be in the perfect place!Lightspeed is on the lookout for a dynamic and motivated Bilingual Sales Development Representative to become a part of our hospitality team in Ghent. In this pivotal role, you will be the first point of contact for potential customers, responsible for driving revenue growth by qualifying leads for our sales team. If you aspire to advance your sales career, this is the opportunity for you!Your Responsibilities:Facilitate new business growth by qualifying warm inbound leads from marketing initiatives (webinars, trials, quote/demo requests), primarily through telephone and email interactions.Create a lasting first impression for our prospects and clients by delivering a world-class customer experience.Assess customer needs to determine if Lightspeed solutions are suitable.Handle multiple lead sources, including incoming calls, emails, chats, and referrals simultaneously.Maintain the existing customer database using Salesforce, ensuring all interactions are logged and categorized.Collaborate with the Sales Development Manager to devise new strategies aimed at expanding the sales pipeline and consistently achieving monthly, quarterly, and annual targets.Your Qualifications:Experience in hospitality, sales, or a customer-facing role.Familiarity with technology, particularly in software or mobile applications.Fluency in Dutch, French, and English is essential.Preferred Qualifications:Experience in the restaurant industry is a plus.What's in Store for You?Experience the Lightspeed difference...Genuine career growth opportunities in a company that is continuously expanding.Join a team that is large enough for growth yet small enough to make a significant impact.Gain exposure to modern, proven technologies.Opportunity for continuous learning and skill development.

About HuzzleAt Huzzle, we specialize in connecting top-notch B2B sales professionals with leading companies across various regions including the UK, US, Canada, Europe, and Australia. Our clientele ranges from innovative startups to established tech platforms, particularly in sectors such as SaaS, MarTech, FinTech, and EdTech. We empower sales talent by placing them in full-time remote positions directly within client teams, ensuring they receive continuous support from Huzzle throughout their journey.Role Type: Full-timeEngagement: Independent ContractorKey ResponsibilitiesProactively identify and engage potential leads through outbound emails, LinkedIn outreach, and cold calling.Conduct thorough discovery calls to qualify prospects and gain insights into their needs.Deliver compelling product demonstrations and manage the sales pipeline through to successful closures.Work collaboratively with Account Executives and the Marketing team to enhance lead generation tactics.Ensure accurate record-keeping within the CRM (experience with HubSpot or Salesforce is preferred).Consistently meet or exceed monthly pipeline and revenue goals.RequirementsFluency in German and English (written and spoken) is essential.A minimum of 2 years of experience in B2B sales.Demonstrated success in closing deals.Exceptional communication, negotiation, and objection-handling skills in both languages.Familiarity with sales tools including CRMs, dialers, LinkedIn Sales Navigator, and email automation software.Self-driven, resilient, and adept at thriving in a fast-paced remote work environment.Benefits Fully Remote: Enjoy the flexibility of working from anywhere with international teams. Peer Community: Network with high-achieving sales professionals within our community. Ongoing Support: Benefit from continuous guidance from Huzzle before and after your placement. Tailored Compensation: Compensation packages are customized based on client and candidate preferences, aligning with your goals.

Brussels | Fast-Growing SME | Indigo GroupAs urban landscapes evolve, the shift towards sustainable mobility, coupled with increasing urban density, presents significant challenges:How can we free up public space for pedestrians and cyclists while accommodating motorists?How can we support the electrification of vehicles through suitable infrastructure?Where can we park bicycles, scooters, and other soft mobility modes at journey's end?At BePark, we tackle these challenges with a clear ambition: to enhance the mobility experience for current and future generations. Are you eager to make a real impact at the heart of customer experience?We are looking for a Customer Service Representative to join our B2C Support team in a growth-focused environment.You will become part of an ambitious and agile SME while benefiting from the stability and strength of a large international group: Indigo Group.You will be a key contact point for our users, assisting them daily by providing concrete solutions and directly contributing to the quality of the customer experience at BePark. The primary goal of this role is to ensure our clients' satisfaction by ensuring they receive clear answers to their inquiries and effective solutions to their problems promptly.Key Responsibilities:As a Customer Service Representative, your main tasks will include:Handling calls and emails from potential customers and active usersUnderstanding the needs of potential B2C customers and providing the most suitable parking solutions for their issues.Tracking sales opportunities until the purchase is finalized.Responding to requests from existing customers in a timely and accurate mannerCollecting customer feedback and sharing it internally regularly.

Role overview This Customer Service Representative position at Altares Dun & Bradstreet in Brussels centers on supporting clients, partner offices, and internal teams. The work goes beyond routine call center tasks: the goal is to understand each inquiry in depth and provide thorough, meaningful solutions. Communication happens by both email and phone, with an emphasis on accuracy and clarity. What you will do Serve as the main contact for customers, partners, and colleagues. Respond to questions and requests via phone and email, ensuring information is clear and correct. Track all interactions and case updates in Salesforce. Take ownership of assigned cases and follow them through to resolution. Monitor and meet service level agreements (SLAs), keeping customers informed of progress. Handle tasks such as creating accounts and distributing documentation. Support internal processes, including order processing, delivery, sales, and revenue reporting. Balance customer satisfaction with setting realistic expectations. Contribute ideas for improving processes and products. What we value Ability to quickly see connections and understand the broader context. Comfort working with data and technology, including APIs and user interfaces. Clear communication, especially when explaining complex subjects. Awareness of customer urgency and skill in responding appropriately. Hands-on approach and willingness to take initiative. Location This role is based in Brussels, Vlaams Gewest, België.

bepark-izix is offering a Customer Service Representative Internship based in Bruxelles, Brussels, Belgium. This position gives hands-on experience in customer support while working closely with a team that values cooperation. Key responsibilities Respond to customer questions and requests Support the resolution of customer inquiries in a timely manner Help create a welcoming and helpful experience for every customer This internship focuses on developing practical customer service skills. Interns will have the opportunity to learn from colleagues and contribute to a collaborative workplace.

Join SGS as a Sales Representative for Mineral Services and be part of a dynamic team dedicated to delivering exceptional customer service in the mineral sector. You will engage with clients to understand their needs, offer tailored solutions, and drive sales growth.Your role will involve identifying new business opportunities, maintaining relationships with existing clients, and collaborating with internal teams to ensure customer satisfaction. If you are passionate about sales and eager to make an impact in a global organization, we want to hear from you!

Join our dynamic team at SGS as a Customer Service Representative in our Environmental Laboratory in Antwerp. In this role, you will be the first point of contact for clients, providing exceptional support and service. Your responsibilities include addressing customer inquiries, processing orders, and ensuring timely communication regarding project updates.

Role overview Rentokil Initial seeks a Pest Control Service Representative to join the team in the Antwerp region, based in Schelle. The main focus of this role is to provide pest control services that help keep client environments safe and pest-free. What you will do Travel to client locations to evaluate pest control needs and suggest appropriate solutions Apply pest management treatments that match each customer’s specific requirements Explain service steps and outcomes to clients in a clear and professional manner Uphold strong customer service standards during every visit What matters here Clear and effective communication skills Dedication to providing dependable, approachable service Flexibility in adapting pest control strategies to individual client needs

Join the leading mobility provider in Belgium and become the voice of our exceptional customer service team! At Enterprise Rent-A-Car in Tongeren, you will be empowered to assist customers effectively while enjoying the camaraderie of a warm family business, where team lunches and legendary parties are the norm. Contribute directly to the success of Enterprise Rent-A-Car, and benefit from a stable contract with a competitive benefits package.Key ResponsibilitiesIn our Customer Service department, you will ensure timely and accurate customer support. Your responsibilities will include:Engaging with customers via phone and emailProactively following up with customers on their casesDaily monitoring of open reservations and fleet management at agenciesExtending current customer contracts, updating customer details, etc.Generating invoicesResolving customer complaints

About Butternut Box Butternut Box creates fresh, nutritious dog food delivered straight to customers’ doors. Every meal uses high-quality ingredients, slow-cooked to keep vitamins intact, and contains no unnecessary additives. The company started in the UK and has grown into the Netherlands and Belgium since 2022. As a certified B Corp, Butternut Box focuses on people, products, and the planet, aiming to bring health and happiness to dogs and their owners worldwide. Role Overview: Customer Service Representative (Dutch/French) Butternut Box is hiring a Customer Service Representative fluent in both Dutch and French. This full-time (38 hours per week) position supports pet owners and their dogs, delivering thoughtful service and clear communication. The role is part of the Benelux Customer Love team, with most colleagues based in Amsterdam and the team lead in London. Location and Work Arrangement Hybrid work: at least 1 day per week in the Brussels office (Silversquare Stephanie), with 4 other Belgian team members. Brussels office is accessible by public transport, and parking is available. Dogs are welcome in the office. Once every 4 weeks, visit the Amsterdam office (Weteringschans 165C) to connect with the wider team. Schedule and Flexibility Work 5 days per week, Monday through Saturday, including holidays (Saturdays and holidays on a rotation). Current team hours: 9:00 am to 5:30 pm, Monday to Saturday. Future schedule may include Sundays or evenings; flexibility is appreciated. What You Will Do Represent Butternut Box as the first point of contact for customers. Brighten the days of pet owners and their dogs with thoughtful gestures. Support customers by phone, email, live chat, and social media. Handle a variety of questions, concerns, and feedback. Share customer insights with the team to help improve service.

Join our dynamic team at SGS as a Customer Service Representative, where your laboratory expertise will enhance our customer support operations. In this full-time position, you will serve as a vital link between our clients and our technical teams, ensuring seamless communication and exceptional service.

Join SGS as a Customer Service Representative in our IAC Lab, where your dedication to customer satisfaction will play a pivotal role in our ongoing success. In this dynamic position, you will be responsible for addressing customer inquiries, providing support, and ensuring a seamless experience for our valued clients.

Join Our Team as a Remote Customer Service Representative!Are you motivated to make some extra income from the comfort of your home? Usasurveyjob is seeking enthusiastic individuals to participate in paid research studies across Belgium and beyond. Become a valued member of our Work from Home Market Research Panel today!As a participant, you will have the flexibility to choose between in-person and online paid research opportunities. This position serves as an excellent way to earn supplemental income while engaging in insightful data entry tasks.Compensation:Earn money by completing surveys from home. We offer various payment methods including PayPal, direct checks, and online gift card codes. Enjoy the chance to accumulate rewards!Your Responsibilities:- Participate in surveys and research studies by adhering to both written and oral instructions.- Engage in focus group discussions.- Review products or services when provided, and give your honest feedback.Requirements:- Must have a functional camera on your smartphone or a webcam on your computer.- A stable internet connection is essential.- A willingness to engage in various topics and follow instructions closely.Benefits of Joining Us:- Participate in engaging online and in-person discussions.- Enjoy the convenience of remote work with no commute.- No minimum hours are required for this flexible work-from-home position.- Receive free samples from our partners in exchange for your feedback.- Get exclusive access to product testing before they hit the market.This part-time role is perfect for anyone seeking flexible, short-term work-from-home opportunities. No prior experience is necessary. If you are driven and enjoy tasks like customer support, data entry, and product evaluation, we want you on our team!* Please note: This is a part-time opportunity to earn additional income and is not intended as a full-time job.To apply, visit this link: Apply Here

Join our dynamic Earn at Home Panelist Program as a Customer Service Representative! We are looking for enthusiastic individuals who enjoy sharing their opinions on a variety of products, services, and market trends. In this role, you’ll engage in various tasks such as online data entry, providing email feedback, completing surveys, and participating in diverse online projects. This legitimate work-from-home opportunity is not only rewarding but also allows you to influence the marketplace by shaping new products before they hit the shelves!As a valued Team Member, you will gain unique insights into upcoming products and may even have the chance to test them online. This is an excellent opportunity for those who are self-driven and enjoy working independently from the comfort of their home.

Join our dedicated team at Rentokil Initial as a Customer Care Representative, where you will play a vital role in ensuring customer satisfaction and delivering exceptional service. You will handle inquiries, manage customer concerns, and provide solutions in a friendly and efficient manner. As a key member of our customer service department, your contributions will help us maintain our reputation for excellence.

Join our team at CrossBorderTalents, a premier automobile manufacturer recognized for its commitment to excellence in customer service across Belgium and Europe. We are excited to expand our team and are in search of a proactive and multilingual Service Coordinator for our Ghent location.Role Overview:As a Service Coordinator, you will be instrumental in enhancing our customer service operations. Your main focus will be to assist our German and Polish-speaking customers, ensuring their inquiries, concerns, and service requests are handled promptly and professionally.Key Responsibilities:Customer Support: Act as the primary liaison for German and Polish-speaking customers, managing service-related inquiries through various channels including phone and email.Service Coordination: Organize service appointments and collaborate with technicians to guarantee timely repair and maintenance completion.Issue Resolution: Proactively investigate and resolve customer complaints, aiming for the highest levels of satisfaction.Documentation: Keep precise records of customer interactions and service requests utilizing our internal systems.Language Proficiency: Leverage your fluency in German, Polish, and English for effective communication with customers and team members.Shift Work: Participate in a rotating schedule, including weekends and evenings, to ensure continuous customer support.Team Collaboration: Work closely with sales, marketing, and technical support teams to provide a seamless customer experience.Continuous Improvement: Identify opportunities for process enhancements and contribute to the development of best practices within the customer service department.

About Butternut Box Butternut Box creates fresh, nutritious meals for dogs, aiming to improve the lives of pets and their owners. Ingredients are slow-cooked to preserve vitamins, with no unnecessary additives. Meals arrive in portioned deliveries for convenience. Founded in the UK, Butternut Box expanded to the Netherlands and Belgium in 2022. As a B Corp-certified company, the team prioritizes sustainability, quality, and care for people, products, and the planet. Role Overview: Customer Service Representative (NL/FR) This hybrid role calls for a fluent Flemish and French speaker with strong communication skills. The Customer Service Representative supports dog owners and their pets, delivering a positive experience with each interaction. The position is full-time (38 hours per week). Work takes place both remotely and at the Brussels office (Silversquare Stephanie) at least one day a week, alongside four Belgian colleagues. The office is accessible by public transport, offers parking, and welcomes dogs. The Benelux Customer Love team is mainly based in Amsterdam. The team lead, Maria, works from London and visits Amsterdam every four weeks. Expect to join the team in Amsterdam once every four weeks at Weteringschans 165C. Work Schedule and Location Five working days per week, scheduled between Monday and Saturday. Saturdays and holidays are covered on a rotating basis. Current hours: 9:00 AM to 5:30 PM (Monday to Saturday). Future shifts may include Sundays or evenings, so some flexibility is appreciated. Key Responsibilities Represent Butternut Box as the main point of contact for customers. Delight dogs and their owners with thoughtful gestures. Support customers via phone, email, live chat, and social media. Handle a wide range of questions, concerns, and feedback. Share customer insights with the team to help improve service.