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Join our dynamic team at Septem Systems as a Bilingual Customer Service Representative, where you will play a key role in engaging potential customers by addressing their inquiries regarding our products and services. Your primary goal is to uphold exceptional service standards and foster high levels of customer satisfaction.
Deliver precise and comprehensive information about our products to customers contacting our call center.
Effectively resolve customer complaints in a timely and professional manner, adhering to agreed service levels.
Ensure a consistently high level of customer satisfaction from the initial call until full resolution of their issues.
Provide constructive feedback to senior management on ways to enhance the efficiency of the contact center.
Strictly adhere to the standards, policies, and procedures outlined by management.
Accurately log all customer orders, queries, complaints, and suggestions in the system, taking care to minimize unnecessary complaint entries.
Take ownership of customer issues to ensure First Call Resolution, extending support as needed.
Stay updated on product knowledge and client policies as provided.
Participate in team huddles and attend mandatory training sessions or refresher courses as scheduled by management.
Join our dynamic team at Septem Systems as a Bilingual Customer Service Representative, where you will play a key role in engaging potential customers by addressing their inquiries regarding our products and services. Your primary goal is to uphold exceptional service standards and foster high levels of customer satisfaction. Deliver precise and compreh…
Join Our Team as a Recruiter!Translation Empire PK is seeking a dedicated and experienced Recruiter to join our vibrant team in Rawalpindi. This full-time, on-site position focuses on recruiting top-notch Customer Service Representatives (CSRs) for our call centre operations.Your Role:As a Recruiter, you will play a crucial role in sourcing, interviewing, and selecting candidates who meet our specifications. You will utilize a comprehensive assessment and screening process to ensure we find the best talent to support our call centre's growth.
Who We Are:Motive empowers individuals managing physical operations by providing innovative tools designed to enhance safety, productivity, and profitability. For the first time, safety, operations, and finance teams can effectively manage their drivers, vehicles, equipment, and fleet-related expenses within a single system. Coupled with cutting-edge AI technology, the Motive platform offers complete visibility and control while significantly reducing manual workloads through automation and task simplification.We proudly serve nearly 100,000 customers, ranging from Fortune 500 companies to small businesses across diverse sectors such as transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.Visit gomotive.com to learn more.About the Role: As a Bilingual Technical Support Specialist, you will act as the primary contact for inquiries and issues related to Motive. Your responsibilities will include delivering exceptional support through calls and emails while also having the chance to shape Motive’s support processes. Collaborating with our team, you will help develop and scale the Technical Support function, providing assistance in both Spanish and English.What You’ll Do: Deliver bilingual support in Spanish and English via email, chat, and voice—addressing incoming inquiries through Motive’s support hotline, live chat feature, or support email during Pacific Standard Time business hours.Conduct customer service analysis—gather customer support requests and feedback, relaying findings to the product and engineering teams to resolve these issues.Evaluate existing systems—assess our current tools and collaborate with engineering to develop solutions that enable the Technical Support function to scale effectively.
Pavago is hiring a Customer Service Representative to join its remote team in Pakistan. This position serves as the first point of contact for customers, supporting them through questions and challenges. What you will do Respond to customer inquiries and provide clear, helpful information Resolve issues to ensure a smooth experience for users Offer guidance and support with professionalism and care What we are looking for Strong communication skills, both written and verbal Interest in helping others and delivering quality service This is a fully remote role based in Pakistan.
About the Role: As a Customer Service Trainer, you will be instrumental in empowering our customer service teams with the essential skills, knowledge, and confidence to deliver exceptional service. You will oversee the creation, implementation, and assessment of training programs designed to elevate performance, foster professional growth, and cultivate a customer-centric culture.Key Responsibilities:· Design and execute comprehensive induction training for new customer service staff.· Develop continuous training and refresher courses focusing on soft skills, system navigation, complaint resolution, and customer interaction.· Collaborate closely with team leaders and managers to identify training needs and performance gaps.· Utilize performance data, feedback, and quality assurance results to customize training materials.· Conduct training through various modalities, including in-person workshops, virtual classrooms, and digital learning modules.· Create and maintain current training materials, guides, and resources.· Facilitate the introduction of new systems, services, or processes through effective change management training.· Assess the effectiveness of training through post-training evaluations, feedback, and key performance indicators.· Maintain accurate records of training activities, attendance, and outcomes.· Serve as a subject matter expert and advocate for customer service best practices.
Join our dynamic team at Avery Dennison as a Senior Customer Service Officer. In this pivotal role, you will be the voice of our brand, ensuring that our customers receive exceptional service and support. You will be responsible for addressing customer inquiries, resolving issues, and providing information about our products and services. Your expertise will help enhance customer satisfaction and loyalty.
Join the elite team at Marcus Evans, where we specialize in curating extraordinary hospitality experiences for an exclusive clientele. Our services encompass the most exhilarating sports, cultural, and entertainment events globally, including the likes of Formula One, the Masters, and Wimbledon, all paired with luxurious accommodations such as five-star hotels, private villas, and super-yachts.We are currently seeking a passionate Sales Representative to help us expand our portfolio of clients. The ideal candidate will have a track record in developing new business relationships and managing client accounts, particularly in preparation for the upcoming Soccer World Cup in 2026. This role requires someone who can strategically identify and maintain a database of high-net-worth individuals, influential business owners, and C-level executives.This position is based in our Islamabad office, and we look forward to welcoming a new member to our vibrant team!
About Us:Motive is dedicated to empowering those who manage physical operations by providing innovative tools that enhance safety, productivity, and profitability. For the first time, safety, operations, and finance teams can oversee their drivers, vehicles, equipment, and fleet-related expenses within a single integrated system. Coupled with cutting-edge AI technology, the Motive platform delivers comprehensive visibility and control, significantly minimizing manual tasks through automation and simplification.With a client base of nearly 100,000, including Fortune 500 companies and small enterprises spanning various sectors such as transportation, logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector, we are at the forefront of the industry.To learn more, visit gomotive.com.Role Overview:As a Senior Technical Support Engineer, you will play a pivotal role in managing, diagnosing, troubleshooting, and resolving customer issues. Your responsibilities will include training and mentoring other support staff and ensuring timely escalation of significant issues to the Technical Lead or Engineering team. As a bilingual engineer, you will provide support in both Spanish and English, enhancing our customer experience.
Join Our Team as a Customer Support RepresentativeTajir is revolutionizing the way stores acquire inventory. With our innovative Tajir app, retail outlets can place orders at their convenience, enjoy swift on-demand delivery, and access the widest variety of products available in the market. We streamline a process that traditionally took hours into mere minutes, all backed by transparent and competitive pricing.For brands, Tajir guarantees that products are consistently available in stores, allowing for increased sales margins without requiring additional investment.Since our inception, we have proudly become the first company in Pakistan funded by Y Combinator and have secured significant investments from Kleiner Perkins. We have successfully served over 100,000 stores, demonstrating our commitment to enhancing retail efficiency across the nation.Our mission is to empower every store in Pakistan with essential services aimed at growth and profitability.
Full-time|PKR 40K/yr - PKR 60K/yr|On-site|Rawalpindi, Punjab, Pakistan
Join Our Team as a Client Handling Representative!At Translation Empire, we're on the lookout for a dedicated Client Handling Representative to enhance our vibrant team. If you're enthusiastic about providing outstanding customer service, adept at managing client inquiries, and passionate about fostering meaningful connections, we want to hear from you!Your Responsibilities:Handle both incoming and outgoing calls while responding efficiently across various communication platforms.Assess and address client and linguist needs, delivering precise support to guarantee satisfaction.Recruit, evaluate, and onboard freelance interpreters across a diverse range of 300+ languages.Conduct verification of work eligibility, security checks, qualifications, and ensure compliance with documentation.Keep meticulous records and clearly communicate application statuses to linguists.Ensure timely follow-ups, resolve issues promptly, and maintain confidentiality at all times.What We Seek:Proficient English communication skills, both written and verbal.Confidence and professionalism in handling incoming calls.An empathetic, patient, and problem-solving approach.Strong organizational skills and the ability to multitask effectively.What We Offer:A competitive salary package ranging from PKR 40,000 to 60,000.Clear avenues for career advancement and professional development.A collaborative and positive workplace culture.Shift Timings:Female Shifts: 1:00PM - 10:00PM, 2:00 PM - 11:00 PMMale Shifts: 4:00 PM - 1:00 AM / 5:00 AM - 2:00 PM / 6:00 PM - 3:00 AM / 9:00 PM - 6:00 AM / 6:00 AM - 3:00 PM.
Pavago is seeking a Senior Customer Service Lead & Trainer to guide and support its remote team in Pakistan. This position centers on improving customer satisfaction by shaping service standards and building team capabilities. Role overview The Senior Customer Service Lead & Trainer will coach and mentor customer service representatives, helping them strengthen their skills and approach. Developing clear, effective training materials is a key part of the job, ensuring the team is well-prepared to handle customer needs. What you will do Coach and mentor team members to support their professional growth Create and refine training resources for customer service staff Promote strong service delivery and consistent customer experiences Requirements Experience in customer service leadership or training Strong communication and coaching skills Commitment to high-quality customer experiences
Join Payoneer as a Customer Onboarding Manager and play a pivotal role in ensuring our clients have a seamless and effective onboarding experience. You will be responsible for guiding new customers through the onboarding process, providing them with the necessary tools and knowledge to maximize their use of our services. Your expertise will help foster strong relationships and enhance customer satisfaction.
Key Responsibilities:• Acknowledge customer complaints promptly and keep clients informed throughout the resolution process.• Manage and address all new incoming complaints efficiently.• Collaborate with the Complaints Manager to enhance and oversee complaint management procedures.• Ensure thorough documentation of all complaint details, including investigation notes and relevant paperwork.• Conduct comprehensive and objective investigations into complaints, adhering to company policies, industry standards, and client agreements.• Coordinate with internal team members, clients, freelance interpreters, and the compliance department to resolve issues effectively.• Communicate findings and resolutions to customers in a clear and professional manner.• Aggregate customer feedback and employ a strategic analytical approach to improve service delivery.• Craft articulate responses to customer inquiries via letter and email.• Uphold exceptional customer service standards by proactively managing any arising complaints.
We are seeking a motivated and dynamic Business Development Representative to join our growing team at Pavago. In this role, you will be responsible for identifying new business opportunities, nurturing client relationships, and driving sales growth. If you are passionate about building connections and have a flair for negotiation, we want to hear from you!
Are you a driven and enthusiastic professional with a flair for business development? CrewBloom is on the lookout for an exceptional Business Development Representative to join our client's innovative team. In this key role, you will be instrumental in propelling company growth by uncovering new sales opportunities and nurturing valuable relationships with potential clients.The Business Development Representative will take charge of generating new leads and securing sales opportunities. From day one, you will have the chance to make a significant impact by familiarizing yourself with our systems and processes, tailoring them for your success. We prioritize a culture of collaboration within our organization, making it essential for the ideal candidate to thrive in a fast-paced, team-oriented environment where every member contributes to our collective achievement.Key ResponsibilitiesGenerate and qualify new leadsManage and update CRM databaseRepresent the company at industry trade shows and conferencesFacilitate customer relationship managementHandle inbound sales inquiriesConduct cold calls and manage outbound sales effortsIdentify and develop new business opportunitiesParticipate in and contribute to organizational meetings and retreatsQualificationsEntrepreneurial mindset with a “whatever it takes” attitudeA collaborative team player who is adaptable to various situationsA strong desire to contribute to all aspects of the organization and work closely with team membersA commitment to personal growth while assisting the organization in reaching new milestonesCreative problem-solving skills and the ability to prioritize tasks effectivelyExcellent interpersonal skills and enjoyment in engaging with diverse populationsOutstanding communication abilitiesSelf-motivated and capable of managing oneselfQuick learner who can respond rapidly to challengesExceptional multi-tasking skillsStrong organizational capabilitiesHigh-energy performer who excels in a dynamic environmentPreferred Qualifications:Experience in outside salesExperience in inside salesLead generation expertiseBackground in digital marketingExperience in healthcare sales and marketingExperience in consulting services sales and marketingTechnical and Work Environment Requirements:Internet Connection:Primary internet connection must have a minimum speed of 15 Mbps.Backup internet connection should have at least 10 Mbps.
Job Title: Business Development Representative (BDR)Location: Remote, aligning with EST time zoneReports to: Director of Sales / Head of Business DevelopmentDepartment: Sales & GrowthAbout Our ClientOur client is a dynamic and rapidly expanding company specializing in shipping, freight, and logistics solutions. They offer a comprehensive suite of services, including express shipping, air freight, warehousing, e-commerce solutions, and domestic trucking. We are looking for a motivated and enthusiastic sales professional to propel our next phase of growth by generating new business opportunities and developing a robust sales pipeline.Role OverviewAs a BDR, your primary focus will be on identifying, engaging, and qualifying new business leads within the logistics and shipping industry. You'll be instrumental in setting appointments for our sales team and supporting our efforts to expand our market presence. As the initial point of contact for prospective clients, you will foster strong relationships and position our company as their preferred logistics partner.Key ResponsibilitiesConduct proactive outreach (calls, emails, LinkedIn) to acquire new accounts, targeting sectors such as e-commerce, manufacturing, import/export, and freight forwarding.Qualify inbound leads and respond swiftly to assess their shipping and logistics needs, challenges, and timelines.Develop a strong pipeline of qualified opportunities, diligently tracking activities in our CRM system.Collaborate with the sales team to coordinate product demonstrations and meetings, ensuring seamless transitions and alignment.Engage with internal teams (operations, customer service, marketing) to gain insights into service offerings and tailor messaging to prospects.Stay informed on industry trends (global shipping rates, customs regulations, e-commerce fulfillment) and leverage that knowledge to educate potential clients.Meet or exceed weekly and monthly key performance indicators (KPIs) including outbound engagements, meetings scheduled, and qualified opportunities.Provide valuable feedback to marketing and product teams regarding prospect challenges, competitor activities, and market demands.Maintain accurate and current records in the CRM, documenting all interactions and outlining next steps.Represent the company at industry events and webinars when needed, and support marketing campaigns through targeted outreach and content sharing.
About Collective Collective helps self-employed professionals manage their businesses with less hassle. Our platform brings together business incorporation, accounting, bookkeeping, and tax services, all supported by a team of dedicated advisors. Members gain access to a supportive community and tools that simplify complex financial tasks, so they can focus on their work instead of paperwork. The company has been featured in Forbes, Business Insider, Yahoo, Bloomberg, Financial Times, and TechCrunch. Backers include General Catalyst, Sound Ventures (Ashton Kutcher and Guy Oseary), QED Investors, and Google's Gradient Ventures, investors behind companies like YouTube, Substack, and Lyft. Role Overview The Business Development Representative will design and carry out outreach strategies to connect with potential members in Pakistan. This position works closely with Sales and Marketing, building scalable outreach programs across channels like email, SMS, and phone. The role also partners with Account Executives to generate high-quality leads and shape how Collective attracts and converts new members. What You Will Do Build a steady sales pipeline by generating leads through both inbound and outbound sales activities. Develop relationships and become knowledgeable about self-employment to help onboard new members. Speak with self-employed entrepreneurs from a variety of fields, understand their business goals, explain Collective’s value, and schedule meetings that contribute to revenue growth. Share feedback and suggestions to help improve Collective’s products, services, and market position. Deliver prompt responses to prospective members within 24 hours and create memorable experiences throughout the outreach process. Work with the Marketing team on go-to-market strategies and provide insights from daily conversations with potential members. Handle other key duties as assigned.
Join the dynamic team at Interwood Mobel, a leader in innovative home solutions, as an Executive Sales Representative for KDW. In this pivotal role, you will drive sales for our Kitchens, Doors, and Wardrobes segment. We are looking for a motivated individual who excels at engaging customers, showcasing our products, and maximizing sales opportunities in the market.Key Responsibilities:Design and execute effective sales strategies to achieve targeted sales goals across the Kitchens, Doors, and Wardrobes categories.Engage with customers to educate them about product features and benefits, providing personalized service to enhance their experience.Stay informed about product offerings, market trends, and competitive landscape to strategically position our products.Oversee client interactions from initial site measurements to final finish reports; maintain the KDW opportunity matrix and consistently meet monthly targets.Review technical quotations and drawings to ensure they meet client specifications, securing necessary approvals as per standard operating procedures.Ensure KDW displays are well-maintained, clean, and functional; address any required repairs promptly.Adhere to all KDW & Retail Standard Operating Procedures, documentation standards, and service level agreements.
About HuzzleAt Huzzle, we specialize in connecting outstanding talent with premier opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clientele comprises high-growth startups, digital agencies, and innovative tech platforms spanning industries such as SaaS, FinTech, and renewable energy.Unlike conventional outsourcing, you will be integrated directly with a client as a valued, in-house team member, offering long-term growth prospects and career advancement based on performance.Role Type: Full-timeEngagement: Independent Contractor Job SummaryWe are seeking a motivated Sales Development Representative for a remote B2C solar sales role. Your primary responsibility will involve engaging homeowners, generating qualified leads, and scheduling consultations for solar energy solutions. This high-impact, outbound sales position is perfect for candidates with exceptional communication skills and a strong passion for renewable energy.This opportunity is ideal for professionals exploring remote sales roles, entry-level SDR positions, or those possessing experience in B2C outbound sales, lead generation, or appointment setting.Key ResponsibilitiesConduct high-volume outbound calls to homeowners to introduce solar energy solutions.Qualify leads based on property details, energy consumption, and interest level.Arrange appointments for Solar Consultants/Closers.Handle objections and educate prospects on the advantages of solar energy.Maintain precise records in CRM systems (e.g., HubSpot, Salesforce).Achieve and surpass daily, weekly, and monthly KPIs (calls, appointments set, conversions).Collaborate with the sales team to refine outreach strategies.Stay informed about solar industry trends and product offerings.Requirements2+ years of experience in Sales Development, Telemarketing, or B2C Sales (solar experience is a significant advantage).Demonstrated experience in outbound calling and lead generation.Strong English communication and persuasive skills.Comfortable working in a high-volume, target-oriented environment.Experience with CRM tools like HubSpot, Salesforce, or similar.Reliable internet connection and home office setup.Preferred:Experience in solar, renewable energy, or home improvement sales.Proven track record of exceeding sales or appointment-setting targets.Benefits Fully Remote: Work from anywhere with international teams. Career Growth: Join companies in SaaS, MarTech, and B2B services. Peer Community: Connect with high-performing sales professionals in our network. Ongoing Support: Receive guidance from Huzzle before and after placement. Tailored Compensation: Salaries vary based on client and candidate preferences.
Full-time|Remote|Remote — Islamabad, Islamabad Capital Territory, Pakistan
Job Overview: At Creative Chaos, we are on the lookout for a motivated and detail-oriented Inbound Sales Development Representative (SDR) to oversee all incoming sales inquiries. In this role, you will play a vital part in engaging potential clients, qualifying leads, and arranging meetings with our Account Executives (AEs).Key Responsibilities:Timely Response: Engage with inbound leads promptly (within established SLAs).Initial Outreach: Utilize personalized emails, phone calls, and SMS to connect with prospects.Meeting Coordination: Schedule meetings between qualified prospects and AEs using HubSpot Meetings.CRM Management: Ensure accurate logging of all activities, notes, and lead dispositions in HubSpot.Lead Nurturing: Engage with cold leads who may not be ready to make a purchase—integrate them into follow-up cadences or coordinate with marketing.Monitoring and Triage: Manage website contact forms, inbound calls, demo requests, and email inquiries efficiently.Collaboration: Work closely with AEs to guarantee seamless handoffs and calendar alignment.Feedback Provision: Offer insights to marketing and sales teams regarding lead quality and patterns.
Join our dynamic team at Septem Systems as a Bilingual Customer Service Representative, where you will play a key role in engaging potential customers by addressing their inquiries regarding our products and services. Your primary goal is to uphold exceptional service standards and foster high levels of customer satisfaction. Deliver precise and compreh…
Join Our Team as a Recruiter!Translation Empire PK is seeking a dedicated and experienced Recruiter to join our vibrant team in Rawalpindi. This full-time, on-site position focuses on recruiting top-notch Customer Service Representatives (CSRs) for our call centre operations.Your Role:As a Recruiter, you will play a crucial role in sourcing, interviewing, and selecting candidates who meet our specifications. You will utilize a comprehensive assessment and screening process to ensure we find the best talent to support our call centre's growth.
Who We Are:Motive empowers individuals managing physical operations by providing innovative tools designed to enhance safety, productivity, and profitability. For the first time, safety, operations, and finance teams can effectively manage their drivers, vehicles, equipment, and fleet-related expenses within a single system. Coupled with cutting-edge AI technology, the Motive platform offers complete visibility and control while significantly reducing manual workloads through automation and task simplification.We proudly serve nearly 100,000 customers, ranging from Fortune 500 companies to small businesses across diverse sectors such as transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.Visit gomotive.com to learn more.About the Role: As a Bilingual Technical Support Specialist, you will act as the primary contact for inquiries and issues related to Motive. Your responsibilities will include delivering exceptional support through calls and emails while also having the chance to shape Motive’s support processes. Collaborating with our team, you will help develop and scale the Technical Support function, providing assistance in both Spanish and English.What You’ll Do: Deliver bilingual support in Spanish and English via email, chat, and voice—addressing incoming inquiries through Motive’s support hotline, live chat feature, or support email during Pacific Standard Time business hours.Conduct customer service analysis—gather customer support requests and feedback, relaying findings to the product and engineering teams to resolve these issues.Evaluate existing systems—assess our current tools and collaborate with engineering to develop solutions that enable the Technical Support function to scale effectively.
Pavago is hiring a Customer Service Representative to join its remote team in Pakistan. This position serves as the first point of contact for customers, supporting them through questions and challenges. What you will do Respond to customer inquiries and provide clear, helpful information Resolve issues to ensure a smooth experience for users Offer guidance and support with professionalism and care What we are looking for Strong communication skills, both written and verbal Interest in helping others and delivering quality service This is a fully remote role based in Pakistan.
About the Role: As a Customer Service Trainer, you will be instrumental in empowering our customer service teams with the essential skills, knowledge, and confidence to deliver exceptional service. You will oversee the creation, implementation, and assessment of training programs designed to elevate performance, foster professional growth, and cultivate a customer-centric culture.Key Responsibilities:· Design and execute comprehensive induction training for new customer service staff.· Develop continuous training and refresher courses focusing on soft skills, system navigation, complaint resolution, and customer interaction.· Collaborate closely with team leaders and managers to identify training needs and performance gaps.· Utilize performance data, feedback, and quality assurance results to customize training materials.· Conduct training through various modalities, including in-person workshops, virtual classrooms, and digital learning modules.· Create and maintain current training materials, guides, and resources.· Facilitate the introduction of new systems, services, or processes through effective change management training.· Assess the effectiveness of training through post-training evaluations, feedback, and key performance indicators.· Maintain accurate records of training activities, attendance, and outcomes.· Serve as a subject matter expert and advocate for customer service best practices.
Join our dynamic team at Avery Dennison as a Senior Customer Service Officer. In this pivotal role, you will be the voice of our brand, ensuring that our customers receive exceptional service and support. You will be responsible for addressing customer inquiries, resolving issues, and providing information about our products and services. Your expertise will help enhance customer satisfaction and loyalty.
Join the elite team at Marcus Evans, where we specialize in curating extraordinary hospitality experiences for an exclusive clientele. Our services encompass the most exhilarating sports, cultural, and entertainment events globally, including the likes of Formula One, the Masters, and Wimbledon, all paired with luxurious accommodations such as five-star hotels, private villas, and super-yachts.We are currently seeking a passionate Sales Representative to help us expand our portfolio of clients. The ideal candidate will have a track record in developing new business relationships and managing client accounts, particularly in preparation for the upcoming Soccer World Cup in 2026. This role requires someone who can strategically identify and maintain a database of high-net-worth individuals, influential business owners, and C-level executives.This position is based in our Islamabad office, and we look forward to welcoming a new member to our vibrant team!
About Us:Motive is dedicated to empowering those who manage physical operations by providing innovative tools that enhance safety, productivity, and profitability. For the first time, safety, operations, and finance teams can oversee their drivers, vehicles, equipment, and fleet-related expenses within a single integrated system. Coupled with cutting-edge AI technology, the Motive platform delivers comprehensive visibility and control, significantly minimizing manual tasks through automation and simplification.With a client base of nearly 100,000, including Fortune 500 companies and small enterprises spanning various sectors such as transportation, logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector, we are at the forefront of the industry.To learn more, visit gomotive.com.Role Overview:As a Senior Technical Support Engineer, you will play a pivotal role in managing, diagnosing, troubleshooting, and resolving customer issues. Your responsibilities will include training and mentoring other support staff and ensuring timely escalation of significant issues to the Technical Lead or Engineering team. As a bilingual engineer, you will provide support in both Spanish and English, enhancing our customer experience.
Join Our Team as a Customer Support RepresentativeTajir is revolutionizing the way stores acquire inventory. With our innovative Tajir app, retail outlets can place orders at their convenience, enjoy swift on-demand delivery, and access the widest variety of products available in the market. We streamline a process that traditionally took hours into mere minutes, all backed by transparent and competitive pricing.For brands, Tajir guarantees that products are consistently available in stores, allowing for increased sales margins without requiring additional investment.Since our inception, we have proudly become the first company in Pakistan funded by Y Combinator and have secured significant investments from Kleiner Perkins. We have successfully served over 100,000 stores, demonstrating our commitment to enhancing retail efficiency across the nation.Our mission is to empower every store in Pakistan with essential services aimed at growth and profitability.
Full-time|PKR 40K/yr - PKR 60K/yr|On-site|Rawalpindi, Punjab, Pakistan
Join Our Team as a Client Handling Representative!At Translation Empire, we're on the lookout for a dedicated Client Handling Representative to enhance our vibrant team. If you're enthusiastic about providing outstanding customer service, adept at managing client inquiries, and passionate about fostering meaningful connections, we want to hear from you!Your Responsibilities:Handle both incoming and outgoing calls while responding efficiently across various communication platforms.Assess and address client and linguist needs, delivering precise support to guarantee satisfaction.Recruit, evaluate, and onboard freelance interpreters across a diverse range of 300+ languages.Conduct verification of work eligibility, security checks, qualifications, and ensure compliance with documentation.Keep meticulous records and clearly communicate application statuses to linguists.Ensure timely follow-ups, resolve issues promptly, and maintain confidentiality at all times.What We Seek:Proficient English communication skills, both written and verbal.Confidence and professionalism in handling incoming calls.An empathetic, patient, and problem-solving approach.Strong organizational skills and the ability to multitask effectively.What We Offer:A competitive salary package ranging from PKR 40,000 to 60,000.Clear avenues for career advancement and professional development.A collaborative and positive workplace culture.Shift Timings:Female Shifts: 1:00PM - 10:00PM, 2:00 PM - 11:00 PMMale Shifts: 4:00 PM - 1:00 AM / 5:00 AM - 2:00 PM / 6:00 PM - 3:00 AM / 9:00 PM - 6:00 AM / 6:00 AM - 3:00 PM.
Pavago is seeking a Senior Customer Service Lead & Trainer to guide and support its remote team in Pakistan. This position centers on improving customer satisfaction by shaping service standards and building team capabilities. Role overview The Senior Customer Service Lead & Trainer will coach and mentor customer service representatives, helping them strengthen their skills and approach. Developing clear, effective training materials is a key part of the job, ensuring the team is well-prepared to handle customer needs. What you will do Coach and mentor team members to support their professional growth Create and refine training resources for customer service staff Promote strong service delivery and consistent customer experiences Requirements Experience in customer service leadership or training Strong communication and coaching skills Commitment to high-quality customer experiences
Join Payoneer as a Customer Onboarding Manager and play a pivotal role in ensuring our clients have a seamless and effective onboarding experience. You will be responsible for guiding new customers through the onboarding process, providing them with the necessary tools and knowledge to maximize their use of our services. Your expertise will help foster strong relationships and enhance customer satisfaction.
Key Responsibilities:• Acknowledge customer complaints promptly and keep clients informed throughout the resolution process.• Manage and address all new incoming complaints efficiently.• Collaborate with the Complaints Manager to enhance and oversee complaint management procedures.• Ensure thorough documentation of all complaint details, including investigation notes and relevant paperwork.• Conduct comprehensive and objective investigations into complaints, adhering to company policies, industry standards, and client agreements.• Coordinate with internal team members, clients, freelance interpreters, and the compliance department to resolve issues effectively.• Communicate findings and resolutions to customers in a clear and professional manner.• Aggregate customer feedback and employ a strategic analytical approach to improve service delivery.• Craft articulate responses to customer inquiries via letter and email.• Uphold exceptional customer service standards by proactively managing any arising complaints.
We are seeking a motivated and dynamic Business Development Representative to join our growing team at Pavago. In this role, you will be responsible for identifying new business opportunities, nurturing client relationships, and driving sales growth. If you are passionate about building connections and have a flair for negotiation, we want to hear from you!
Are you a driven and enthusiastic professional with a flair for business development? CrewBloom is on the lookout for an exceptional Business Development Representative to join our client's innovative team. In this key role, you will be instrumental in propelling company growth by uncovering new sales opportunities and nurturing valuable relationships with potential clients.The Business Development Representative will take charge of generating new leads and securing sales opportunities. From day one, you will have the chance to make a significant impact by familiarizing yourself with our systems and processes, tailoring them for your success. We prioritize a culture of collaboration within our organization, making it essential for the ideal candidate to thrive in a fast-paced, team-oriented environment where every member contributes to our collective achievement.Key ResponsibilitiesGenerate and qualify new leadsManage and update CRM databaseRepresent the company at industry trade shows and conferencesFacilitate customer relationship managementHandle inbound sales inquiriesConduct cold calls and manage outbound sales effortsIdentify and develop new business opportunitiesParticipate in and contribute to organizational meetings and retreatsQualificationsEntrepreneurial mindset with a “whatever it takes” attitudeA collaborative team player who is adaptable to various situationsA strong desire to contribute to all aspects of the organization and work closely with team membersA commitment to personal growth while assisting the organization in reaching new milestonesCreative problem-solving skills and the ability to prioritize tasks effectivelyExcellent interpersonal skills and enjoyment in engaging with diverse populationsOutstanding communication abilitiesSelf-motivated and capable of managing oneselfQuick learner who can respond rapidly to challengesExceptional multi-tasking skillsStrong organizational capabilitiesHigh-energy performer who excels in a dynamic environmentPreferred Qualifications:Experience in outside salesExperience in inside salesLead generation expertiseBackground in digital marketingExperience in healthcare sales and marketingExperience in consulting services sales and marketingTechnical and Work Environment Requirements:Internet Connection:Primary internet connection must have a minimum speed of 15 Mbps.Backup internet connection should have at least 10 Mbps.
Job Title: Business Development Representative (BDR)Location: Remote, aligning with EST time zoneReports to: Director of Sales / Head of Business DevelopmentDepartment: Sales & GrowthAbout Our ClientOur client is a dynamic and rapidly expanding company specializing in shipping, freight, and logistics solutions. They offer a comprehensive suite of services, including express shipping, air freight, warehousing, e-commerce solutions, and domestic trucking. We are looking for a motivated and enthusiastic sales professional to propel our next phase of growth by generating new business opportunities and developing a robust sales pipeline.Role OverviewAs a BDR, your primary focus will be on identifying, engaging, and qualifying new business leads within the logistics and shipping industry. You'll be instrumental in setting appointments for our sales team and supporting our efforts to expand our market presence. As the initial point of contact for prospective clients, you will foster strong relationships and position our company as their preferred logistics partner.Key ResponsibilitiesConduct proactive outreach (calls, emails, LinkedIn) to acquire new accounts, targeting sectors such as e-commerce, manufacturing, import/export, and freight forwarding.Qualify inbound leads and respond swiftly to assess their shipping and logistics needs, challenges, and timelines.Develop a strong pipeline of qualified opportunities, diligently tracking activities in our CRM system.Collaborate with the sales team to coordinate product demonstrations and meetings, ensuring seamless transitions and alignment.Engage with internal teams (operations, customer service, marketing) to gain insights into service offerings and tailor messaging to prospects.Stay informed on industry trends (global shipping rates, customs regulations, e-commerce fulfillment) and leverage that knowledge to educate potential clients.Meet or exceed weekly and monthly key performance indicators (KPIs) including outbound engagements, meetings scheduled, and qualified opportunities.Provide valuable feedback to marketing and product teams regarding prospect challenges, competitor activities, and market demands.Maintain accurate and current records in the CRM, documenting all interactions and outlining next steps.Represent the company at industry events and webinars when needed, and support marketing campaigns through targeted outreach and content sharing.
About Collective Collective helps self-employed professionals manage their businesses with less hassle. Our platform brings together business incorporation, accounting, bookkeeping, and tax services, all supported by a team of dedicated advisors. Members gain access to a supportive community and tools that simplify complex financial tasks, so they can focus on their work instead of paperwork. The company has been featured in Forbes, Business Insider, Yahoo, Bloomberg, Financial Times, and TechCrunch. Backers include General Catalyst, Sound Ventures (Ashton Kutcher and Guy Oseary), QED Investors, and Google's Gradient Ventures, investors behind companies like YouTube, Substack, and Lyft. Role Overview The Business Development Representative will design and carry out outreach strategies to connect with potential members in Pakistan. This position works closely with Sales and Marketing, building scalable outreach programs across channels like email, SMS, and phone. The role also partners with Account Executives to generate high-quality leads and shape how Collective attracts and converts new members. What You Will Do Build a steady sales pipeline by generating leads through both inbound and outbound sales activities. Develop relationships and become knowledgeable about self-employment to help onboard new members. Speak with self-employed entrepreneurs from a variety of fields, understand their business goals, explain Collective’s value, and schedule meetings that contribute to revenue growth. Share feedback and suggestions to help improve Collective’s products, services, and market position. Deliver prompt responses to prospective members within 24 hours and create memorable experiences throughout the outreach process. Work with the Marketing team on go-to-market strategies and provide insights from daily conversations with potential members. Handle other key duties as assigned.
Join the dynamic team at Interwood Mobel, a leader in innovative home solutions, as an Executive Sales Representative for KDW. In this pivotal role, you will drive sales for our Kitchens, Doors, and Wardrobes segment. We are looking for a motivated individual who excels at engaging customers, showcasing our products, and maximizing sales opportunities in the market.Key Responsibilities:Design and execute effective sales strategies to achieve targeted sales goals across the Kitchens, Doors, and Wardrobes categories.Engage with customers to educate them about product features and benefits, providing personalized service to enhance their experience.Stay informed about product offerings, market trends, and competitive landscape to strategically position our products.Oversee client interactions from initial site measurements to final finish reports; maintain the KDW opportunity matrix and consistently meet monthly targets.Review technical quotations and drawings to ensure they meet client specifications, securing necessary approvals as per standard operating procedures.Ensure KDW displays are well-maintained, clean, and functional; address any required repairs promptly.Adhere to all KDW & Retail Standard Operating Procedures, documentation standards, and service level agreements.
About HuzzleAt Huzzle, we specialize in connecting outstanding talent with premier opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clientele comprises high-growth startups, digital agencies, and innovative tech platforms spanning industries such as SaaS, FinTech, and renewable energy.Unlike conventional outsourcing, you will be integrated directly with a client as a valued, in-house team member, offering long-term growth prospects and career advancement based on performance.Role Type: Full-timeEngagement: Independent Contractor Job SummaryWe are seeking a motivated Sales Development Representative for a remote B2C solar sales role. Your primary responsibility will involve engaging homeowners, generating qualified leads, and scheduling consultations for solar energy solutions. This high-impact, outbound sales position is perfect for candidates with exceptional communication skills and a strong passion for renewable energy.This opportunity is ideal for professionals exploring remote sales roles, entry-level SDR positions, or those possessing experience in B2C outbound sales, lead generation, or appointment setting.Key ResponsibilitiesConduct high-volume outbound calls to homeowners to introduce solar energy solutions.Qualify leads based on property details, energy consumption, and interest level.Arrange appointments for Solar Consultants/Closers.Handle objections and educate prospects on the advantages of solar energy.Maintain precise records in CRM systems (e.g., HubSpot, Salesforce).Achieve and surpass daily, weekly, and monthly KPIs (calls, appointments set, conversions).Collaborate with the sales team to refine outreach strategies.Stay informed about solar industry trends and product offerings.Requirements2+ years of experience in Sales Development, Telemarketing, or B2C Sales (solar experience is a significant advantage).Demonstrated experience in outbound calling and lead generation.Strong English communication and persuasive skills.Comfortable working in a high-volume, target-oriented environment.Experience with CRM tools like HubSpot, Salesforce, or similar.Reliable internet connection and home office setup.Preferred:Experience in solar, renewable energy, or home improvement sales.Proven track record of exceeding sales or appointment-setting targets.Benefits Fully Remote: Work from anywhere with international teams. Career Growth: Join companies in SaaS, MarTech, and B2B services. Peer Community: Connect with high-performing sales professionals in our network. Ongoing Support: Receive guidance from Huzzle before and after placement. Tailored Compensation: Salaries vary based on client and candidate preferences.
Full-time|Remote|Remote — Islamabad, Islamabad Capital Territory, Pakistan
Job Overview: At Creative Chaos, we are on the lookout for a motivated and detail-oriented Inbound Sales Development Representative (SDR) to oversee all incoming sales inquiries. In this role, you will play a vital part in engaging potential clients, qualifying leads, and arranging meetings with our Account Executives (AEs).Key Responsibilities:Timely Response: Engage with inbound leads promptly (within established SLAs).Initial Outreach: Utilize personalized emails, phone calls, and SMS to connect with prospects.Meeting Coordination: Schedule meetings between qualified prospects and AEs using HubSpot Meetings.CRM Management: Ensure accurate logging of all activities, notes, and lead dispositions in HubSpot.Lead Nurturing: Engage with cold leads who may not be ready to make a purchase—integrate them into follow-up cadences or coordinate with marketing.Monitoring and Triage: Manage website contact forms, inbound calls, demo requests, and email inquiries efficiently.Collaboration: Work closely with AEs to guarantee seamless handoffs and calendar alignment.Feedback Provision: Offer insights to marketing and sales teams regarding lead quality and patterns.
