Customer Support Consultant (Fluent English) - Crypto (Remote Future Opportunities)

About Us:SupportYourApp is a leading global provider of Support-as-a-Service, partnering with prestigious technology firms such as Mastercard, Calm, and MacPaw since 2010. Our operations span over 30 countries, and we are proud to support customers in 60 languages, facilitating the delivery of exceptional customer and technical support for SaaS, software, an…

With over 25 years of experience, ZIRA has established itself as a renowned leader in providing Business Support Systems (BSS) globally. We are dedicated to delivering innovative solutions for customer, revenue, and risk management aimed at maximizing customer value. Collaborating with more than 50 telecommunication operators across over 30 countries, ZIRA offers integrated and flexible modular solutions that encompass the entire order-to-cash process for both retail and wholesale sectors. Our solutions are designed to protect legacy investments while minimizing implementation risks and costs, ensuring that we meet the unique needs of our customers.

Key Responsibilities:1. On-site Technical SupportProviding technical assistance and oversight at construction sites during the application of Sika systems (additives for concrete, repair mortars, waterproofing membranes, sealants, flooring systems, etc.).Diagnosing and resolving product performance issues in collaboration with clients, contractors, and Sika's technical department.Conducting field tests and evaluations of new or existing products.Preparing detailed site visit reports, summaries of tests, and recommendations.2. Technical Support in Design PhaseAssisting consultants and engineers in selecting Sika system solutions, preparing specifications, work estimates, execution details, and installation instructions.Maintaining and developing partnerships with consultants and engineers through continuous planning, meetings, and promoting Sika solutions.Ensuring solutions comply with relevant EN, ASTM, ISO, or local standards.Preparing technical data sheets, declarations of conformity, certificates, and other technical documentation regarding product compliance with local and EN standards.3. Training and Knowledge TransferConducting technical training for Sika customers, contractors, distributors, and internal staff.Organizing and delivering product demonstrations and presentations.Participating in Sika Academy training sessions and contributing to technical materials and manuals.4. Collaboration and FeedbackWorking closely with sales, marketing, and research & development teams to ensure customer needs are met.Gathering and communicating field feedback on product performance and market trends.Supporting product launches and assisting in the development of local testing protocols.

CEQUENS is a leading global provider of AI-driven customer engagement solutions, dedicated to transforming how businesses connect with their customers through innovative, dependable, and secure communication technologies. Since our inception in 2011, we have developed an extensive suite of APIs including SMS, WhatsApp for Business, Voice, Push Notifications, and more, facilitating seamless and personalized interactions across various channels.Our expansive partner network spans the MEA region, providing international access to messaging hubs worldwide, serving esteemed clients such as major banks, credit card firms, digital payment platforms, OTT applications, government agencies, and institutions in health and education sectors.If you are driven by a passion for success and eager to embrace challenges within a collaborative team environment, we invite you to join our dynamic team.The Number Portability Specialist will oversee the commercial, operational, and analytical aspects of Number Portability and Number Intelligence services, including Mobile Number Portability (MNP), Home Location Register (HLR), and related mobile identity lookups.This role emphasizes the importance of ensuring accuracy, availability, and revenue generation from portability data while fostering robust relationships with clients, portability database providers, and signaling partners.The ideal candidate will possess a comprehensive understanding of number portability ecosystems, signaling flows, regulatory standards, and commercial frameworks, complemented by strong analytical and negotiation skills.

Join our dynamic team at egroup, a forward-thinking company dedicated to meeting the ever-evolving demands of today's workplace. As an inbound call center, we provide exceptional phone services in both German and English for a diverse range of clients across various industries. We are a Bosnian company seeking motivated and dedicated team members to support our customer service operations from the comfort of their home.

JYSK is looking for a Part-Time Sales Associate to join the team in Vogošća, working 30 hours per week. This role centers on supporting customers throughout their shopping experience and maintaining an inviting store environment. What you will do Guide shoppers as they choose products and answer their questions Keep shelves and displays organized and fully stocked Help create a positive, friendly atmosphere for everyone in the store What we look for A welcoming, approachable manner Interest in retail and helping customers Availability to work part-time, 30 hours each week