Bilingual French Customer Support Representative - Remote in Cyprus

Join our dynamic team at Mercier Consultancy Group as a French Speaking Customer Support Representative. We are looking for enthusiastic and driven individuals who are fluent in French and eager to provide exceptional service to our clients. This opportunity allows you to work remotely from Cyprus while playing a pivotal role in enhancing customer experience…

Role overview Mercier Consultancy Group seeks German Speaking Customer Support Representatives for remote positions based in Cyprus. The role centers on assisting customers, addressing their questions, and resolving concerns to create a positive client experience. Responsibilities Respond to customer inquiries in German Troubleshoot and resolve customer issues Support clients to help ensure satisfaction with services Work environment This is a remote position. Work from home while staying connected with a collaborative team at Mercier Consultancy Group.

Join Mercier Consultancy MD as we expand our team in Sofia with exciting opportunities for Danish-speaking Customer Support Representatives. This position is ideal for those fluent in Danish, passionate about providing exceptional customer service, and eager to assist our valued Danish-speaking clients. As the primary point of contact, you'll be instrumental in addressing client inquiries and resolving any issues they encounter efficiently.Key ResponsibilitiesDeliver high-quality customer support to Danish-speaking clients via phone, email, and live chat.Manage product and service inquiries, ensuring clarity and accuracy in all communications.Resolve customer complaints promptly to maintain a high level of client satisfaction.Keep detailed records of all customer interactions.Collaborate with various departments to improve service delivery.Stay informed of product updates and policy changes to assist customers effectively.

Join Mercier Consultancy Group as an Irish Speaking Customer Support Representative! This exciting remote opportunity allows you to leverage your fluency in Irish while providing exceptional support to our valued clients. You will play a crucial role in enhancing customer satisfaction by assisting clients in navigating our diverse range of products and services.Key ResponsibilitiesDeliver outstanding customer support to Irish-speaking clients through multiple channels, including phone, email, and live chat.Address product and service inquiries effectively, ensuring customers receive accurate and helpful information.Resolve customer complaints promptly to maintain high satisfaction levels.Document all customer interactions comprehensively for future reference.Work collaboratively with internal teams to improve service delivery and overall customer experience.Keep abreast of product updates to provide customers with timely and relevant support.

Company: HyperHugRole: Customer Support AgentLocation: Remote About HyperHug HyperHug is an international game studio based in Cyprus, focused on the shooter genre. The team works remotely from locations around the world. Currently, the studio is developing Oxide: Survival Island, a multiplayer survival shooter for mobile devices. Role Overview The Customer Support Agent plays a central role in helping players get the most from HyperHug’s games. This position handles support tickets, maintains the knowledge base, manages reviews in Russian and English via Appfollow, and sets up basic automations or bots as needed. The work supports both players and the development team. What You Will Do Respond to player questions in SDK with clear, empathetic answers. Sort, tag, investigate, and escalate support tickets as appropriate. Review complaints, check evidence, and apply account actions (including bans) when required. Use internal tools to resolve player issues efficiently. Update and write FAQ and Knowledge Base articles, ensuring accuracy and readiness for new releases. Watch the Discord community for bug reports and player concerns. Confirm community bug reports and create structured tickets for the development team. Support and set up SDK automations (adjust rules, report errors). Handle Russian and English reviews in Appfollow: respond, categorize, and escalate as needed. Spot patterns in player feedback, report incidents, and give structured feedback to the team. Help prepare for new game versions by checking player-reported issues and creating clear bug reports for developers.

Role overview Mercier Consultancy Group is looking for a Polish Speaking Customer Support Representative for a remote role based in Cyprus. The position centers on assisting Polish-speaking customers, handling their questions, and resolving issues as they arise. What you will do Respond to customer inquiries in Polish using multiple communication channels Provide clear and accurate information to help customers Collaborate with the support team to maintain strong customer satisfaction Apply communication and problem-solving skills to deliver positive experiences Remote work in Cyprus This is a fully remote position for candidates based in Cyprus.

Join the Mercier Consultancy Group as a Dutch/Flemish Speaking Customer Support Representative and become an integral part of our dynamic team. This position offers a fantastic opportunity for fluent Dutch or Flemish speakers who are dedicated to delivering outstanding customer service. You will serve as the primary point of contact for our Dutch/Flemish-speaking clients, ensuring that all inquiries are addressed promptly and professionally.Key ResponsibilitiesDeliver exceptional customer support to Dutch/Flemish-speaking clients through various channels, including phone, email, and live chat.Assist customers with product inquiries, order-related issues, and service questions.Efficiently resolve customer complaints, striving for high levels of customer satisfaction.Keep accurate records of customer interactions and transactions.Collaborate with internal teams to enhance customer service processes and solutions.Stay informed about products, services, and relevant policies to provide accurate information.

Bolt is looking for a Customer Support Operations Agent to join the team in Nicosia, Cyprus. This role supports customers across Bolt’s ride-hailing and food delivery platforms, acting as the first point of contact for a wide range of inquiries. Bolt serves over 200 million customers in more than 50 countries. The company values an inclusive culture and aims to make cities more people-focused. Team members are encouraged to bring their unique perspectives to help improve urban mobility and customer experience. Role overview The Customer Support Operations Agent handles customer questions and problems related to Bolt Food, Ride, Rentals, Business, and other services. The job centers on resolving issues quickly and accurately, always aiming for a positive customer experience. This position also helps spot and report recurring issues, ensuring proper tagging and sharing feedback to support ongoing improvements. Main responsibilities Respond to customer inquiries via chat, email, or phone, covering topics such as rides, orders, rentals, accounts, payments, and cancellations. Work within service level agreements to provide efficient, accurate, and satisfying solutions. Follow Bolt’s policies and procedures to ensure consistent and fair outcomes for customers. Identify and flag issues, and give feedback to help improve products and processes. What helps in this role Strong attention to detail and execution skills. Comfort working in a busy environment and managing multiple tasks. Commitment to delivering excellent customer service.

Bolt is hiring a Customer Support Operations Team Lead based in Nicosia, Cyprus. This full-time, permanent position involves shift work to maintain strong support coverage for customers. Role overview This role focuses on guiding the in-house customer support team and managing the performance of outsourced partners. The Team Lead ensures that service standards and KPIs are consistently met. Key responsibilities Lead and coach the in-house support team to deliver high-quality customer service Oversee daily operations and performance of outsourced support partners Monitor KPIs and drive improvements through operational oversight Collaborate with other departments to support customer needs Work schedule This position requires working in shifts as part of the support team’s commitment to providing reliable service.

Join our dynamic team at Jobs for Humanity as a Customer Support Representative specializing in Payment Solutions. We are looking for enthusiastic individuals who are passionate about helping others and providing outstanding customer service. In this role, you will assist customers with their inquiries, resolve issues related to payment solutions, and ensure a seamless experience for our users.

Join our dynamic team as a German-Speaking Customer Support Representative in beautiful Larnaca, Cyprus! In this role, you will provide exceptional support to our clients, ensuring their needs are met with professionalism and care.

About Our GameTaonga: the Island Farm is an engaging exploration and adventure game set in a vibrant tropical archipelago. What starts as a casual farming experience quickly unfolds into a rich, multi-layered adventure. Players dive deeper through travel, story-driven quests, strategic battles, engaging mini-games, competitive events, and more, transforming the game into an enthralling midcore adventure with intricate mechanics.Launched as a browser game in 2016, Taonga quickly captivated players worldwide, fostering communities across multiple platforms. Our goal is to entertain, delight, and assist our players in enjoying Taonga to its fullest potential.We are in search of a seasoned Support Team Lead who will ensure our support team operates with high quality and stability in a fast-evolving gaming environment.

Join Mercier Consultancy as a Portuguese Customer Service Representative in our Client's Online Banking Department, based in beautiful Greece. In this pivotal role, you will deliver exceptional assistance to our Portuguese-speaking clientele, guiding them through their banking inquiries and helping them maximize our digital banking offerings.Your proficiency in Portuguese will be crucial as you address questions about account management, transaction details, and the full suite of online banking features. Your customer service expertise will play a vital role in ensuring client satisfaction and building trust in our services.Key ResponsibilitiesProvide exemplary customer service in Portuguese through phone, email, and chat for online banking queries.Assist clients with account setup, transaction processing, and various banking services.Effectively address and resolve customer complaints while delivering timely solutions.Accurately document customer interactions in our CRM system.Collaborate with internal teams to enhance accuracy and efficiency in meeting customer needs.Gather and analyze customer feedback to continuously improve our online banking services.Stay updated on banking regulations and digital banking trends to provide informed support.

Join our dynamic team as a Customer Service Representative in the thriving gaming industry. At Jobs for Humanity, we are dedicated to fostering inclusive job opportunities for all. As a Customer Service Representative, you will be the first point of contact for our players, ensuring they have an outstanding gaming experience.Your role will involve assisting customers with inquiries, resolving issues, and providing exceptional service. If you are passionate about gaming and enjoy helping others, we want to hear from you!

At JetBrains, we pride ourselves on maintaining a robust global infrastructure with ten offices interconnected through dedicated channels, equipped with video conferencing, telecommunication systems, and state-of-the-art server rooms. Our IT landscape encompasses 1,000 workstations across Windows, Linux, and macOS, alongside 1,000 virtual machines in a private VMware Cloud, and 300 more in public AWS and Azure Clouds. Our dedicated IT department, comprising 30 talented individuals, is committed to supporting our entire IT infrastructure daily.We are currently seeking a passionate and skilled IT Support Specialist to join our dynamic team.

As a Customer Success Specialist II at Coinbase, you will play a pivotal role in enhancing customer satisfaction while maintaining a strong focus on operational excellence. This remote position offers you the opportunity to engage with clients, resolve their inquiries, and ensure they have a seamless experience with our innovative cryptocurrency platform.

Position Overview:As a Sales Consultant for Books and Games, you will ensure the availability, organization, and presentation of products in the department, effectively contributing to sales achievements through excellent customer service.A Day in Our Team:Delivering top-notch customer service to store patronsImplementing company policies, procedures & operational rulesSupporting the administrative functions of the store and actively participating in the seamless organization and operation of the display and storage areasMonitoring competitors and staying updated on market trends Qualifications You stand out if you have:A passion, enthusiasm, and positive energyA collaborative spirit & perseverancePrevious experience in customer serviceA desire to learn and grow with usBenefits What We Offer: Monthly meal vouchers for supermarket purchases Performance bonus Discounts at our physical & online stores Health insurance coverage Pension fund 13th salary provided OrangeGen app for updates, recognition & perks Continuous training from day one Internal advancement with real opportunities 24/7 psychological support hotline Are you ready to become the next #OrangeGen maker? If you believe you can combine your skills with our values, then simply submit your application!

Join our dynamic team! This is not just a retail job; it's your story! Position Overview:As a Sales Consultant for Home Appliances, you will ensure exceptional customer service, promote sales, and maintain the organization and presentation of products within the department.If you thrive in an energetic environment and enjoy providing a unique service experience, this role is perfect for you! What makes you stand out:A passion for service, positive energy, and a smileA team-oriented mindset with flexibilityPrior experience in customer service What we offer: Monthly meal vouchers for supermarket purchases Performance-based bonuses Discounts at our physical and online stores Health insurance coverage Pension fund contributions 13th salary provided Access to the OrangeGen App for equal updates, recognition & benefits Ongoing training from day one Real opportunities for advancement within the team 24/7 psychological support hotline Are you ready to become our next #OrangeGen maker? If you believe you can combine your skills with our values, simply apply!

Why join our team? Because it's not just a job in Retail; it's your story! Position Overview:As a Sales Consultant for Home Appliances, you will ensure exceptional customer service and promote sales, while organizing and presenting products effectively within the department.If you thrive in a vibrant environment and love providing a unique customer experience, then this role is perfect for you! You stand out if you possess:A passion for customer engagement, positive energy, and a friendly smileA team-oriented spirit and flexibilityPrevious experience in customer service What we offer you: Monthly meal coupon for purchases at Supermarkets Performance bonuses upon achieving targets Discounts at our physical and online stores Health insurance coverage Pension fund contributions 13th salary provided Access to the OrangeGen App for equal updates, recognition, and privileges Continuous training from day one Genuine opportunities for advancement within the team 24/7 psychological support hotline Are you ready to become the next #OrangeGen maker? If you believe you can blend your skills with our values, simply apply now!

Join Our Team Today! This is not just a retail job; it's your story! Position Overview:As a Cultural Sales Consultant, you will be responsible for the organization, presentation, and availability of our products in the department, effectively contributing to sales achievement through exceptional customer service.