Bilingual Customer Support Consultant Jobs in Slovenia

21 jobs found

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speakitjobs logo
Full-time|Remote|Remote — Slovenia

Are you a native Slovenian speaker eager to embark on a rewarding career in customer support? If you possess a passion for delivering outstanding service, we invite you to apply for the position of Customer Support Specialist at our growing company.In this role, you will be instrumental in fostering customer loyalty and nurturing long-term relationships. You…

Feb 27, 2025
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Mercier Consultancy logo
Full-time|Remote|Remote — Slovenia

Join Mercier Consultancy, a premier leader in the travel industry, as a Croatian Speaking Customer Service Representative. In this pivotal role, you will provide unparalleled support to our Croatian-speaking clientele, addressing their diverse travel inquiries while delivering exceptional customer service.Your proficiency in Croatian will be essential as you assist customers with travel bookings, share insights on destinations, and resolve any concerns they may encounter. You will play a crucial role in ensuring our clients experience seamless travel and create cherished memories along their journeys.ResponsibilitiesProvide outstanding customer service in Croatian via phone, email, and chat for travel-related inquiries.Assist clients with booking arrangements, itinerary modifications, and travel recommendations.Promptly and effectively resolve customer complaints and issues.Document customer interactions accurately in our CRM system.Collaborate with travel partners to ensure the highest level of service delivery.Collect customer feedback to guide improvements in our travel offerings.Stay informed about travel trends, promotions, and destination information.

Mar 16, 2026
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speakitjobs logo
Full-time|Remote|Remote — Slovenia

Are you a native Slovenian speaker eager to embark on an exciting career in customer support?We are looking for a dedicated Customer Support Representative who is passionate about delivering outstanding service to our expanding customer base. Join our professional team that is committed to providing exceptional customer experiences and enhancing overall satisfaction. Work remotely from Slovenia with occasional visits to our office in Ljubljana Possibility of on-site work at the project premises in Ljubljana Key Responsibilities: Establish and nurture strong customer relationships through effective communication (voice, email, social media, and video calls). Assist customers with troubleshooting, product ordering, and usage inquiries. Document accurate and timely after-call notes in English utilizing CRM systems. Proactively promote our products and services through upselling and cross-selling to enhance customer satisfaction and loyalty. Swiftly address and resolve customer issues with professionalism. Utilize data insights to engage customers proactively, thereby improving outcomes and success rates. Work collaboratively with internal teams to advocate for our customers and boost service quality. Qualifications: Native proficiency in Slovenian Advanced (B2) proficiency in English (both spoken and written) Exceptional communication and presentation skills Strong problem-solving capabilities with a track record of managing customer expectations effectively Experience in de-escalating challenging scenarios to ensure positive outcomes A team player with a proactive mindset Benefits:What We Offer: Flexible work from home option Attractive salary package Monthly performance bonuses Thorough training from certified instructors Diverse multicultural work environment

Jan 27, 2025
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jobgether logo
Full-time|On-site|Slovenia

As a Senior Customer Support Agent with a luxury beauty brand, the focus is on delivering attentive service to a high-end customer base. This position is based in Slovenia and centers on supporting clients who expect a premium experience. Role overview This role involves handling customer inquiries, resolving concerns, and maintaining satisfaction at every interaction. Expertise in the brand’s products and services is essential for providing accurate information and thoughtful solutions. Key responsibilities Respond to customer questions and requests with professionalism and care Resolve issues promptly, aiming for complete satisfaction Apply in-depth knowledge of luxury beauty products and services to assist clients Requirements Experience in customer support, ideally within the luxury or beauty sector Strong communication skills and attention to detail Commitment to delivering an elevated customer experience

Apr 29, 2026
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Mercier Consultancy logo
Full-time|Remote|Remote — Slovenia

Mercier Consultancy seeks a Croatian Speaking Customer Service Representative to assist Booking.com customers. This remote role is based in Slovenia and focuses on supporting travelers throughout their booking journey. Key responsibilities Provide support to Croatian-speaking customers via phone, email, and chat Address booking inquiries and resolve issues efficiently Collaborate with team members to enhance service quality Requirements Fluency in Croatian and strong communication abilities Dedication to delivering excellent customer service This position suits those who enjoy helping travelers and want to work remotely from Slovenia.

Apr 24, 2026
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Veza logo
Full-time|On-site|Slovenia

About the OpportunityJoin Veza as a Senior Technical Support Engineer and play a crucial role in our next growth phase. Collaborate with industry builders from renowned organizations like Google, Okta, and AWS. We pride ourselves on delivering exceptional, empathetic service that drives customer success. As an integral member of our global team, you'll contribute to enhancing support processes and ensuring customer satisfaction. If you are passionate about empowering customers to maximize their cloud data value, Veza is the right place for you!Your Responsibilities:Take comprehensive ownership of customer issues, providing both technical and non-technical support from initial troubleshooting to resolution.Facilitate the escalation of product defects to the engineering team, ensuring they are prioritized appropriately.Act as an advocate for customers, representing their needs to product and engineering teams.Develop and disseminate knowledge both internally and externally through various channels.Serve as a subject matter expert for Veza's product offerings.Collaborate efficiently with cross-functional teams including Product Management, Engineering, Sales, and R&D to achieve favorable customer outcomes.

Dec 16, 2025
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aleph logo
Full-time|On-site|Ljubljana, Slovenia

aleph seeks an SAP FICO Consultant based in Ljubljana, Slovenia. This role centers on SAP Financial Accounting and Controlling, supporting client organizations as they improve and transform their financial operations. Key responsibilities Analyze business requirements related to finance and controlling Design and implement SAP FICO solutions that strengthen financial processes Collaborate with clients and team members to advance financial transformation projects Enhance financial reporting and streamline workflows using SAP tools Role focus This position involves working on SAP FICO projects to help organizations optimize their accounting and controlling functions. The consultant will play a hands-on role in both technical implementation and client collaboration.

Apr 24, 2026
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Sportradar AG logo
Full-time|On-site|Ljubljana

Join Sportradar, a leading global provider of sports data and content, as an End User Support Engineer. In this critical role, you will be the first point of contact for our internal users, ensuring they receive timely and effective assistance with their technical issues. Your expertise will help maintain high operational standards and ensure our systems run smoothly.As a part of our dynamic team, you will troubleshoot hardware and software problems, provide support for various applications, and assist in the implementation of new technologies. Your contributions will be pivotal in enhancing user experience and efficiency.

Mar 25, 2026
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Coface logo
Full-time|On-site|Ljubljana

Join our dynamic team as a Sales Consultant at Coface in Ljubljana. In this role, you will be instrumental in driving sales and enhancing customer relationships. We are looking for a passionate individual who thrives in a fast-paced environment and is eager to contribute to our growth.

Mar 5, 2026
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Outfit7 logo
Full-time|On-site|Ljubljana, Slovenia

Are you passionate about ensuring seamless functionality in technology? At Outfit7, we are on the lookout for an IT Business Systems Analyst who excels in problem-solving, thrives in collaborative environments, and is dedicated to ensuring that our business applications operate flawlessly.Your primary responsibility will be to maintain the reliability of our business applications, proactively identify issues, and transform user feedback into valuable enhancements. You will play a crucial role in empowering teams to maximize their tools, simplifying complex challenges, and ensuring uninterrupted operations.Key Responsibilities:Support users with various business applications (ERP, HR, and more) by troubleshooting issues, resolving incidents, and guiding users through system processes and functionalities.Collaborate with teams across the organization to understand requirements and convert them into effective data solutions.Coordinate with internal teams and external partners during issue resolution, ensuring timely and structured communication throughout.Manage user access and permissions within business applications.Configure and optimize business applications according to evolving business needs and improvement opportunities.Prepare and maintain dashboards and reports (SQL, SOQL, Power BI) utilizing data from business applications.Engage in implementation projects, define requirements, and adopt a data-driven approach while introducing new features.Test system changes and new functionalities to ensure data accuracy and consistency across environments.Enhance data integrations to guarantee a reliable data flow between systems.Maintain clear, structured, and up-to-date documentation and data logic.Ideal Candidate Profile:A problem-solver with strong data handling capabilities and troubleshooting skills.Ability to work autonomously, prioritize tasks, and take ownership of responsibilities.A proactive, hands-on attitude with enthusiasm for process improvement.Solid understanding of business processes and inter-departmental connections.Excellent communication abilities for effective interaction with both technical and non-technical stakeholders.Fluency in English, both written and spoken.

Apr 23, 2026
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Lifted An Upwork Company logo
Contract|Remote|Ljubljana

Lifted An Upwork Company is looking for a Media Measurement Consultant in Ljubljana to help shape how media performance is tracked and understood across global markets. This role centers on building and applying analytics frameworks that reveal how campaigns perform and where they can improve. Role overview The consultant will focus on designing and executing strategies for measuring media effectiveness worldwide. Advanced analytics will play a key part in uncovering actionable insights, supporting clients as they aim to maximize the reach and results of their campaigns. What you will do Develop and implement measurement strategies for media performance on a global scale Apply analytics to generate insights that inform and optimize media campaigns Support clients in achieving greater impact through data-driven recommendations Requirements Strong understanding of media analytics Experience with global marketing strategies Interest in driving measurable results for clients

Apr 29, 2026
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Jobgether logo
Full-time|On-site|Slovenia

Role overview Jobgether seeks a Customer Success Manager based in Slovenia to represent the company for a key partner. This role centers on helping enterprise and mid-market clients maximize value from an AI-driven SaaS platform. The position bridges customer strategy, technology adoption, and commercial growth. What you will do Serve as a trusted advisor to senior stakeholders, aligning their business goals with measurable outcomes Guide clients through data-driven workflows and AI-powered solutions Oversee complex customer programs, providing clarity in uncertain situations Encourage product adoption and ensure clients achieve value from the platform Support renewal efforts and identify opportunities for expanding accounts What makes this role unique Combines relationship management, technical problem-solving, and commercial priorities Involves both hands-on execution and process improvement Work culture values strategic thinking and collaboration Who succeeds in this role People comfortable navigating change and ambiguity Those who like shaping and implementing processes Individuals who appreciate customer-focused work and teamwork

Apr 28, 2026
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Jobgether logo
Full-time|Remote|Slovenia

Jobgether is hiring a B2B SaaS Implementation & Customer Success Specialist in Slovenia. This role focuses on supporting clients in the mining, energy, and construction industries, with a particular emphasis on mining and FIFO (fly-in, fly-out) operations. The position combines software onboarding, long-term customer support, and relationship management. Key Responsibilities Lead software implementation projects for clients managing workforce accommodation and transportation. Configure systems to match each client’s requirements and address operational issues as they come up. Train end users and stakeholders from logistics, finance, IT, and operations teams to ensure smooth adoption. Create and maintain strategies that help clients realize ongoing value from the platform. Collaborate with internal teams to share client feedback and improve best practices. Work directly with clients to understand complex workflows and help them optimize use of the software. Who Succeeds in This Role People who like both planning and hands-on project delivery. Those comfortable working across departments and industries. Individuals who build strong client relationships and enjoy solving operational problems. Work Environment Remote-first position based in Slovenia. Some international travel to meet clients and internal teams. Opportunity to help shape internal processes and best practices as the company grows.

Apr 28, 2026
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Jobgether logo
Full-time|Remote|Slovenia

Role overview Jobgether is hiring a Remote Virtual Scheduler to support a partner company. This fully remote role is open to candidates based in Slovenia. The position focuses on coordinating appointments, managing calendars, and handling scheduling operations to keep daily workflows on track. The Scheduler supports both internal teams and client interactions, helping maintain smooth operations throughout the day. What you will do Serve as the main contact for all scheduling requests Coordinate appointments and manage calendars accurately and professionally Assist internal teams with time management and daily operations Communicate clearly with clients and colleagues to provide reliable service Requirements Strong organizational skills and attention to detail Ability to handle multiple priorities and stay composed under pressure Comfort working in a structured, process-driven setting Effective communicator with a responsive approach Available to work during US business hours Location and work hours This remote position is open to candidates located in Slovenia. Work hours are aligned with US business hours.

Apr 28, 2026
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Teads logo
Full-time|On-site|Ljubljana

About TeadsTeads is a premier omnichannel advertising platform dedicated to maximizing outcomes for brand and performance advertisers across diverse screens. By harnessing the power of predictive AI technology, we connect quality media with stunning brand creatives while ensuring context-driven addressability and measurement. With partnerships spanning over 10,000 publishers and 20,000 advertisers worldwide, our headquarters are located in New York, New York, and our team consists of approximately 1,700 professionals across 30+ countries.For further details, please visit www.teads.com.About the OpportunityBecome part of Teads as we lead the way in recommendation technology on the open web. As a Technical Solutions Engineer, you will take on intricate challenges and deliver outstanding technical support to our global clientele, ensuring our products and services operate seamlessly. You will serve as a primary technical expert, working alongside R&D, AdOps, and Product teams to foster ongoing success.We are seeking self-motivated, enthusiastic learners who are dedicated to their professional development in the ad tech industry. If you thrive on tackling complex challenges within a dynamic team environment, we invite you to apply.What You'll Do:Technical Troubleshooting: Provide advanced solutions to global clients, managing cases within established SLAs.Collaboration: Partner with Account Managers to support major global brands and engage cross-functional teams to address analytical challenges.Client Engagement: Conduct direct communications with clients to effectively troubleshoot and resolve technical issues.Operational Excellence: Oversee issue resolution using platforms like Slack, Salesforce, and email.Technical Oversight: Guarantee the correct configuration of campaigns, pixels, and creatives.Data Analysis: Execute in-depth troubleshooting by extracting and analyzing data to provide customized insights for marketers.Product Improvement: Contribute technical insights and suggestions to enhance ongoing product development.

Mar 10, 2026
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hsplus logo
Full-time|On-site|Trzin, Trzin, Slovenia

Are you driven by dynamic environments where no two days are the same? Do you thrive on building relationships with partners and enjoy discovering new pathways to lucrative business opportunities? If you have a keen eye for detail and meticulously manage documentation and inventory, we want to hear from you!We are seeking a B2B Sales Assistant, who will play a crucial role in supporting our sales processes and act as a key liaison between our partners, warehouse, and inventory. We need someone who is proactive, takes full responsibility for their work, and ensures the operational part of sales runs seamlessly—from initial offers to final deliveries. If you are adept at navigating the world of e-commerce data, join our team!

Apr 10, 2026
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Coface logo
Full-time|On-site|Ljubljana

Join Coface as a Sales Assistant in our telemarketing team! This role is perfect for individuals who are passionate about customer engagement and sales. You will assist in managing client relationships and supporting our sales strategies to drive growth.

Mar 26, 2026
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JYSK logo
Full-time|On-site|Ljubljana

JYSK is looking for a Sales Associate to join the team at the Celovška store in Ljubljana. This role is part of a growing international retail chain, where a friendly atmosphere and strong customer service are at the center of daily work. Key responsibilities Help customers choose products and provide answers to their questions on the sales floor Keep product displays organized and visually appealing throughout the store Support a welcoming and positive shopping experience for every visitor Work together with colleagues to ensure high service standards Requirements Enjoy working with people and supporting customers Interest in retail and creating a pleasant store environment Reliable team player

Apr 28, 2026
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Laundryheap logo
Full-time|Remote|Remote — Slovenia

Join Laundryheap, a prestigious and innovative startup that is revolutionizing the laundry and dry cleaning sector. Operating in over 14 global markets and expanding across Europe, Asia, and North America, we are dedicated to providing our customers with pristine laundry within 24 hours, making us one of the industry's fastest services.Your RoleAs the Senior CRM and Lifecycle Marketing Manager, you will spearhead Laundryheap's lifecycle messaging program, developing a robust strategy to transform first-time customers into loyal repeat users and, ultimately, subscribers.This position is not about executing campaigns; it's a leadership role with a hands-on approach, strategically positioned at the crossroads of CRM, product management, and data analytics. You will build the program from the ground up, encompassing strategy, architecture, channel mix, and testing frameworks, while managing a direct report to execute these initiatives. Your accountability will include tracking repeat order rates and customer lifetime value (LTV) across various cohorts and setting the performance standards for your team.Your direct report, a Customer Lifecycle Manager, will oversee the daily execution and optimization of messaging across email, push notifications, SMS, and WhatsApp.ResponsibilitiesYou will take ownership of:The complete retention loop: managing post-order habit sequences (1st → 2nd → 3rd+ orders), win-back strategies for lapsed customers, subscription upsell tracks, behavioral nudges, and lifecycle triggers.Designing suppression logic and CRM segmentation architecture.Crafting a channel mix across email, push notifications, SMS, and WhatsApp, ensuring an effective integration of these channels.Key MetricsRepeat order rates: analyzing transitions from 1st to 2nd, 2nd to 3rd, etc.Customer LTV and time to reorder by cohort.Lapsed customer recovery rates and monitoring unsubscribe rates for quality control.About YouEssential qualifications include:5+ years of experience in B2C lifecycle, retention, or CRM marketing, preferably within a consumer application or marketplace environment.Hands-on expertise in developing automated sequences within a behavioral CRM platform (e.g., Customer.io, Braze, Klaviyo).A proven history of conducting CRM experiments, including A/B testing on sequences, timing, copy, and segmentation, with the ability to translate findings into actionable program decisions.Experience in managing lifecycle programs across multiple channels, including email and push notifications, coupled with at least one of SMS or WhatsApp.Proficient in drafting your own briefs and copy.Able to analyze cohort data in spreadsheets or BI tools to formulate testing hypotheses.Understanding of suppression logic, exit conditions, and sequence architecture beyond mere campaign sends.What You Can ExpectAutonomy in shaping strategies and frameworks.Direct impact on retention and customer loyalty metrics.A small, agile team structure enabling swift decision-making.

Apr 10, 2026
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JYSK logo
Part-time|On-site|Mengeš

About the Role JYSK is hiring a Part-Time Sales Associate for 30 hours per week in Mengeš. This position focuses on supporting store operations and helping customers find what they need. What You Will Do Assist shoppers with product questions and purchases Restock shelves and keep displays organized Maintain a clean and welcoming store environment Who We’re Looking For Motivated and reliable team players Comfortable interacting with customers in a retail setting Ready to help create a positive shopping experience

Apr 14, 2026

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