Bilingual Customer Support Specialist

Join our dynamic team at CompanyCam as a Bilingual Customer Support Specialist. In this role, you will leverage your bilingual skills to provide exceptional support to our customers, ensuring they receive the best experience possible. You will be the first point of contact for our clients, assisting with inquiries, troubleshooting issues, and providing guida…

As a Bilingual Customer Support Specialist at NMI, you will play a crucial role in delivering exceptional first-level support to our Merchants and Integrated Software Vendors. Reporting to the Operations Services Manager, you will be responsible for addressing customer and technical inquiries regarding payment terminals, NMI payment applications, and monthly statements or deposit reconciliations. Your commitment to enhancing the overall merchant experience is paramount as you collaborate with various departments to provide top-tier service. Your primary responsibilities will include assisting clients through email and inbound phone calls, documenting support inquiries for effective tracking, and communicating operational concerns with a clear resolution timeline. This position requires proficiency in both English and Spanish to effectively support our diverse client base.

Join our dynamic team at Samsara as a Bilingual Customer Support Specialist. In this key role, you will provide exceptional support to our diverse clientele, ensuring their needs are met with efficiency and care. Your ability to communicate effectively in multiple languages will be essential in delivering outstanding service and fostering customer satisfaction.

Mudflap is revolutionizing the $800 billion trucking industry, a vital component of the U.S. economy. Our innovative payment solutions empower truckers to save significant amounts on fuel— the primary expense for their business— while also connecting our fuel stop partners with new, hard-to-reach customers. As a rapidly growing marketplace, we're on the lookout for a dedicated customer-centric team member to embark on this exciting journey with us.Become a part of the team that strengthens America's backbone.At Mudflap, we don’t just offer support; we drive success. Our Customer Support team is integral to our mission of assisting independent truckers who keep our nation moving. Operating 24/7/365, we are committed to being there when it matters most.We are seeking a passionate and people-oriented individual to join this vital team. At Mudflap, customer obsession is a core value, and support is one of the most pivotal roles within the company. Our close-knit, mission-driven team thrives on problem-solving, fostering growth, and ensuring our customers' success.Current Shift Options:Friday–Monday: 7:00 AM – 5:00 PM (ET)Friday–Monday: 11:00 AM – 9:00 PM (ET)Friday–Monday: 2:00 PM – 12:00 AM (ET)Friday–Monday: 9:00 AM – 7:00 PM (ET)Tuesday–Saturday: 8:00 AM – 4:00 PM (ET)Wednesday–Saturday: 10:00 AM – 8:00 PM (ET)Wednesday–Sunday: 8:00 AM – 4:00 PM (ET)Expectations (In this role, you will):We maintain high standards for customer support, and we take pride in it. Here’s what success looks like in this position:Strong Phone Presence (Bilingual English/Spanish): You communicate clearly and confidently in both English and Spanish, with a warm, professional tone and genuine empathy. You can seamlessly switch between languages based on the customer's needs, ensuring every trucker feels heard and supported.Real-Time Problem Solving: You think on your feet, troubleshoot effectively, and keep customers reassured every step of the way.

MealSuite creates foodservice technology for healthcare and senior living organizations. The team focuses on helping care providers deliver better dining experiences with less effort. As MealSuite grows, the company works on challenges that directly affect patient and resident care. Role Overview The Bilingual Customer Support Specialist joins the Customer Support team and reports to the Team Lead of Customer Support. This role supports customers by providing tailored solutions and sharing feedback to help improve MealSuite's products. The position is remote within the United States. Fluency in French is required for this role. What You Will Do Deliver solutions promptly to meet customer needs and goals. Act as the main point of contact on support calls, chats, and emails for both internal and external users. Manage incoming support queries: prioritize, reassign tickets by subject and skill, and track progress on assigned tickets. Troubleshoot issues, document defects for the product team, and participate in software and hardware testing. Continue professional development through self-guided research and review of manuals and training materials.

Join our dynamic team as a Bilingual Customer Support Representative II, where you will play a vital role in delivering exceptional customer service to our diverse clientele. Your ability to communicate effectively in both English and Spanish will be crucial in assisting customers with their inquiries, resolving issues, and providing product information. You will be supported by a collaborative and engaging team that values your contributions and encourages professional growth.

We are seeking a dedicated and enthusiastic Bilingual Claims Customer Service Representative to join our dynamic team in Fort Lauderdale. In this role, you will be responsible for providing exceptional support to our clients, resolving inquiries related to claims processes, and ensuring a smooth experience for our bilingual customers.Your ability to communicate effectively in both English and Spanish will be crucial in helping us deliver outstanding service. Join us to make a positive impact in the healthcare industry!

About Obvio AIEvery year, over 7,500 pedestrians lose their lives due to reckless driving in the U.S., a figure that has surged by 70% in the last decade. Despite heightened awareness, many urban areas continue to grapple with the challenge of unsafe driving. Initiatives like 'Vision Zero' are not achieving their intended results.At Obvio AI, we aspire to transform this narrative.We utilize solar-powered, AI-driven cameras to enforce traffic regulations at locations where pedestrians are most at risk—automating enforcement in ways that traditional policing and systems cannot. Our innovative strategy has already contributed to a significant decrease in reckless driving, enhancing safety for pedestrians, drivers, and law enforcement personnel.Founded by the innovators behind Motive’s AI dashcam, Obvio is proudly supported by Bain Capital Ventures and Khosla Ventures. With a recent $22M Series A funding, we are collaborating with some of the most progressive cities nationwide. As we generate meaningful revenue and capitalize on a vast market, we are dedicated to building a smarter infrastructure for safer streets globally.Are you ready to leverage your customer support and accounts receivable expertise to make a tangible difference? Join Obvio—a forward-thinking Silicon Valley startup committed to using AI and Computer Vision to enhance road safety for all.We seek a Customer Support Representative fluent in Spanish, who is enthusiastic about assisting others and excels in a team-oriented setting. You will serve as the approachable and informed resource for individuals with inquiries regarding traffic tickets, violations, and payment processes, while also being integral to our accounts receivable operations.

Join Convera as a Bilingual Customer Support Associate, where you will play a crucial role in providing top-tier service to our customers in both Portuguese and English. Based in our Santa Ana office, you will ensure a seamless customer experience from initial contact through to resolution, addressing any issues that may lead to dissatisfaction. This position is integral in closing the gap between customer expectations and our service delivery, driving continuous improvement in our customer care approach.Key Objectives:Facilitate an exceptional customer experience that enhances the Convera brand reputation.Develop an extensive understanding of our diverse product offerings to provide personalized assistance and tailored recommendations.Contribute to the achievement of team and organizational goals by delivering exemplary service to our clients.Core Responsibilities:Provide warm and professional support to customers via inbound, outbound, and eService channels in a high-volume, fast-paced environment.Quickly identify and resolve a variety of customer issues on the spot.Employ creative problem-solving skills to devise solutions using limited information and adapt existing strategies to address challenges.Assess processes, propose enhancements, measure outcomes, and iterate for continuous improvement. Strive for 'Best in Class Customer Care'.Achieve first contact resolution and proactively identify and eliminate barriers to outstanding service.Understand regulatory requirements and how Convera’s policies align with customer support and compliance obligations.Handle requests from external legal entities and global regulators regarding customer complaints.Assist in project work and business improvement initiatives.Support management in delivering analytical reporting, regulatory documentation, and management information, using data to provide a balanced overview.

Join Us in Shaping the Future!EquipmentShare is actively seeking a Bilingual Customer Support Specialist (After Hours) at our Corporate Headquarters in Columbia, MO. We are not merely filling a position; we are building a dynamic team dedicated to revolutionizing the construction industry. Our mission is to empower contractors and communities by leveraging innovative technology and providing real-time support.As a crucial member of our team, the Customer Support Specialist I will be responsible for delivering outstanding service to both our internal and external customers across various channels. This role requires establishing strong relationships within rental markets and efficiently managing support requests throughout EquipmentShare.

Join Resource Innovations, a leading women-led energy transformation firm, as a Bilingual Customer Support and Rebate Processing Specialist. In this remote role, you will play a crucial part in supporting our clients nationwide in combating one of the most pressing challenges of our time: climate change.Our dedicated Business Processing team strives to enhance the efficiency, speed, and quality of application processing while ensuring an exceptional customer experience. As a vital member of our team, you will provide knowledgeable and engaging support to customers across various utility programs.At Resource Innovations, we are committed to delivering impactful clean energy solutions that help utilities navigate the complexities of load flexibility, electrification, and carbon reduction. Embrace the opportunity to make a meaningful impact in the world every day.Deliver basic troubleshooting support and recommend effective solutions.Perform data entry tasks across multiple database applications.Receive, compile, and verify data from various sources.Maintain organized filing systems for electronic and paper-based applications and supporting documents.Collaborate effectively with team members and other departments to serve customers.Handle customer inquiries via email and phone with professionalism.Safeguard confidential customer information diligently.Assist in training peers through job shadowing as needed.Willingly support various programs within the department as assigned.Perform additional duties as required.

Avetta is looking for a Bilingual Supplier Success Professional to join the B2B customer support team in Lehi, Utah. This position centers on supporting suppliers in both Spanish and English, helping them navigate account management and resolve questions. Role overview This role focuses on providing clear, helpful assistance to suppliers. The goal is to ensure suppliers have a positive experience and can use Avetta’s solutions effectively. Regular tasks include answering inquiries, guiding users through account processes, and sharing information about available services. Key responsibilities Respond to supplier questions in Spanish and English Assist with managing supplier accounts Promote Avetta’s solutions to improve the supplier experience Requirements Fluency in both Spanish and English Strong communication skills Experience supporting B2B customers is helpful

Position Overview:Join our dedicated Customer Support team at LiveAboard.com, where you will be essential in delivering superior support to our customers and aiding them in organizing unforgettable diving adventures. As a key player, you will assist guests in trip planning, facilitate communication between guests and partners, and ensure each interaction enhances overall satisfaction.Key Responsibilities:Guide guests throughout their journey of discovering, booking, and arranging their ideal trips, providing tailored recommendations based on individual preferences.Serve as a bridge between guests and partners, ensuring effective communication and coordination.Address inquiries and resolve issues promptly, ensuring a seamless and positive support experience.Employ strong problem-solving skills to navigate complex customer inquiries and deliver satisfactory resolutions.Maintain a meticulous attention to detail to guarantee accuracy across all order processes.Work autonomously as a remote team member while collaborating with your team to achieve and surpass performance goals.Build and nurture enduring relationships with both guests and partners, creating an atmosphere of trust and loyalty.Application Process:If you are a service-oriented individual with a keen eye for detail and a passion for providing outstanding customer experiences, we encourage you to apply for this exciting role. Please submit your CV and cover letter below, detailing your motivation for joining LiveAboard.com and what makes you an ideal candidate for this position. Applications without a cover letter will not be considered.

Join our dynamic team as a Bilingual Customer Service Representative, where your language skills will be valued and utilized! We are looking for enthusiastic individuals who possess a passion for helping others and providing top-tier customer service. In this role, you will communicate with customers in both English and Spanish, addressing inquiries, resolving issues, and ensuring customer satisfaction.Key responsibilities include:Engaging with customers through various channels to provide assistance and support.Utilizing your bilingual skills to effectively communicate with a diverse customer base.Maintaining accurate records of customer interactions and transactions.Collaborating with team members to enhance service delivery.

Join IXL Learning, a leader in personalized educational products that empower millions of learners around the globe. We are on the lookout for a dynamic, customer-oriented Bilingual Customer Support Analyst to become part of our Rosetta Stone Product Support Team. Our innovative language solutions help learners worldwide achieve fluency and confidence in their language skills, enhancing their everyday lives. As a vital member of our team, you will provide exceptional support to our Rosetta Stone language learners, addressing inquiries related to subscriptions, billing, technical issues, and offering guidance to maximize their learning experience. This full-time position is based in our Raleigh, NC office, with a Monday to Friday schedule and the flexibility to work from home one day a week.

Join our dynamic team as a Bilingual Customer Service Representative where you will play a crucial role in providing exceptional support to our diverse clientele. In this role, you will leverage your language skills to communicate effectively with customers, addressing inquiries, solving problems, and ensuring a high level of satisfaction.We are looking for enthusiastic individuals who are passionate about helping others and thrive in a fast-paced environment. Your contributions will be vital in enhancing customer experiences while representing our brand positively.

Join our dynamic team as a Bilingual Customer Service Representative! In this role, you will be the first point of contact for our clients, ensuring they receive exceptional support and assistance. Your ability to communicate effectively in both English and Spanish will be essential in providing outstanding service and resolving inquiries efficiently.

Role Overview CGS Federal is hiring a Bilingual Customer Service Representative in Indianapolis, IN. This position serves customers in both English and Spanish, handling questions and concerns with care and professionalism. What You Will Do Respond to customer inquiries by phone, email, or chat in English and Spanish Listen actively to understand customer needs and provide clear, accurate information Offer solutions and support that fit each situation Ensure every customer feels respected and understood What Sets This Role Apart This role relies on strong communication skills in both languages and a genuine interest in helping people. Empathy and attention to detail help create positive experiences for every customer.

About Honest NetworksAt Honest Networks, we are committed to providing high-quality, affordable internet services that promote community growth and enhance learning, creativity, and enjoyment. As a rapidly expanding, venture-backed internet service provider based in Manhattan, we deliver gigabit internet services at transparent and competitive rates, all while ensuring exceptional customer support. We believe in hiring individuals with integrity, a strong work ethic, and a passion for continuous improvement. If you thrive in a fast-paced, results-driven, and mission-focused environment, we invite you to apply and become a part of our team. Discover more at www.honest.net. About the RoleHonest Networks is seeking a dedicated Bilingual Technical Support Associate to join our expanding Customer Support team. This individual should have a strong desire to assist our internet subscribers in achieving a fast, stable, and secure internet experience, while effectively troubleshooting LAN issues in a friendly and professional manner.

Join our dynamic team as a Bilingual Technical Support Specialist where you will utilize your French language skills to assist customers with technical inquiries and provide exceptional service. You will be responsible for troubleshooting issues, offering solutions, and ensuring customer satisfaction through effective communication and problem-solving skills.