Our mission: to eliminate every barrier to mental health.At Spring Health, we are dedicated to transforming mental healthcare by dismantling every obstacle that hinders individuals from accessing the support they require when they need it. Our clinically validated technology, Precision Mental Healthcare, equips us to provide the right care precisely when it is needed—be it therapy, coaching, medication, or beyond—customized to meet each person's unique requirements.We proudly collaborate with over 450 organizations, ranging from startups to Fortune 500 giants, as a premier provider of mental health services, impacting the lives of 10 million individuals. Our esteemed clients include well-known brands such as Microsoft, Target, and Delta Airlines, who entrust us to deliver exceptional outcomes for their employees on a global scale. With our innovative platform, we've successfully generated a net positive ROI for employers, and we are the only entity in our sector to receive external validation of net savings for our clients.With financial backing from esteemed investors like Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and others, we are proud to announce that following our latest Series E Funding round, our valuation has reached an impressive $3.3 billion. This is just the beginning—join us on our journey to make mental healthcare accessible to all.As a Business Analyst in Operations Performance, you will report to the Senior Director of Operations Intelligence and play a vital role in fostering operational excellence and measurable quality enhancements within the Provider Operations department. This position is integral to the Operations Performance team, part of the broader Operations Intelligence function, and will be responsible for core quality measurement, insights, and improvement processes that empower Provider Operations to consistently deliver outstanding provider experiences at scale. This is a full-time, fully remote role, with a preference for candidates who can be onsite at our NYC office once a week.
Feb 19, 2026