Business Operations Associate at Groupon | Remote

At Groupon, we are more than just a marketplace; we are a vibrant platform where customers uncover unique experiences and services while supporting local businesses. With over a million merchant partners globally, we connect 16 million customers with exceptional deals across diverse categories. In an era dominated by e-commerce giants, Groupon stands apart w…

Join us at the forefront of technology as we redefine the data storage landscape. Here, you will embrace innovative ideas, grow alongside a talented team, and contribute significantly to our industry.This is the kind of transformative work that the tech industry was built upon. If you're eager to explore limitless opportunities and make a significant impact, we invite you to be part of our journey.THE ROLEAs the Head of Business Operations, you will serve as the vital link within the organization, overseeing personnel, operations, budgeting, project execution, and strategic direction.WHAT YOU'LL DOLead and monitor the implementation of strategies for engineering and product teams.Act as a trusted advisor to the VP of Engineering/Site Lead in Prague, participating in meetings, supporting major decisions, and representing them when necessary.Optimize organizational structure and processes, fostering collaboration and promoting employee growth, retention, and engagement.Be the primary accountability point for business operations, encompassing governance, annual operating plan (AOP) planning and tracking, recruitment, vendor management, and administrative tasks.Drive operational accountability and enhance financial clarity, focusing on cost-efficiency initiatives.Collaborate closely with the leadership team to define the scope and objectives of key initiatives, providing robust support to program teams.Establish frameworks, processes, and procedures across the site/business.As our work environment is primarily in-office, you'll be expected to work on-site at our Prague office, adhering to company policies, except during approved leave.

Join Colliers International EMEA as an Associate Director in our dynamic Industrial & Logistics Agency. In this pivotal role, you will spearhead business development initiatives, drive strategic partnerships, and cultivate relationships with key stakeholders in the industrial and logistics sectors. Your expertise will help shape the future of our agency, leveraging market insights to create innovative solutions and deliver exceptional service to our clients.

Join Colliers International EMEA as an Associate Director in our Broker/Business Development team focusing on Office Agency in Prague. This role is pivotal in driving our strategic objectives and expanding our market presence. You will leverage your expertise to foster client relationships, lead negotiations, and develop innovative strategies to enhance business opportunities.

At Groupon, we are more than just a marketplace; we are a vibrant community where customers uncover new experiences and services every day, while local businesses flourish. With over a million merchant partners worldwide, we connect 16 million customers with exceptional deals across diverse categories. In a landscape often dominated by e-commerce giants, Groupon stands out as a platform uniquely committed to empowering local businesses with performance-driven results.We are on an exciting journey of transformation, driven by a relentless pursuit of excellence. Despite our global presence with thousands of employees across continents, we foster a culture that inspires innovation, embraces risk-taking, and celebrates success. Here, your impact can be immediate thanks to our scale and the rapid pace of our evolution. We offer the best of both worlds: we have the resources and scale of a large organization while providing the autonomy and potential for meaningful impact that comes with a smaller company.About the RoleThe Merchant Operations team at Groupon is a high-volume, global operation dedicated to supporting merchants across multiple markets. As the Merchant Operations Manager, you will act as the operational right hand to the Director of MO. You will analyze data, scope and implement process changes, align with senior stakeholders, and spearhead AI adoption within MO agent workflows. This role is based in Prague and provides significant ownership from day one.Key ResponsibilitiesAnalysis & InsightsExtract and analyze Salesforce data, crafting dashboards and reports independently.Provide executive-level insights accompanied by clear, actionable recommendations.Monitor trends across global MO teams and proactively surface strategic implications.Project & Change ManagementTake ownership of complex cross-functional projects from inception to handoff with minimal oversight.Drive impactful process and policy changes that enhance agent AHT and case deflection.Coordinate with senior stakeholders across Product, Engineering, and Commercial Operations.AI & AutomationLead the practical integration of AI into MO agent workflows.Identify and implement automation opportunities that minimize manual processing time.Develop AI-first processes and facilitate agent adoption.Operational GovernanceAudit and enhance queue structures to improve efficiency.

Join our dynamic team at Continental as a Production Operator, where you will play a crucial role in the manufacturing process. You will be responsible for operating machinery, ensuring quality control, and maintaining safety standards in a fast-paced environment. We seek motivated individuals who are eager to contribute to our innovative production methods.

Join us at the forefront of technological innovation as we revolutionize the data storage industry. Here, your innovative mindset will thrive, and you will grow alongside some of the industry's brightest minds.If you're eager to embrace endless opportunities and make a significant impact, we invite you to become part of our team.THE ROLEWe are seeking a talented Business Intelligence/Data Analyst to join our Research & Development Business Intelligence team. In this dynamic and fully remote role, you will be pivotal in creating and maintaining high-performance dashboards, visualizations, and reports that provide vital insights to both customers and internal stakeholders.Your contributions will help turn complex data discovery and classification results into actionable insights, collaborating closely with various internal and external stakeholders and enterprise clients to manage their data in intricate environments while meeting data privacy, security, and governance standards.WHAT YOU'LL DODesign, develop, and maintain complex, interactive dashboards and self-service reports using BI tools (e.g., Looker, Power BI, Tableau) to unveil sensitive data and deliver actionable insights for informed business decisions.Collaborate with product owners, business stakeholders, customers, and end users to gather comprehensive reporting requirements and translate them into scalable, impactful BI solutions aligning with business objectives.Create and optimize advanced SQL queries to facilitate data extraction, transformation, and analysis across extensive datasets, ensuring the efficiency and scalability of reporting solutions.Contribute to the design and refinement of data models and semantic layers, working with data engineering to define and enhance data pipelines and transformations.Act as a senior contributor in BI development, engaging in architectural discussions and promoting best practices in data visualization, governance, and security.Ensure the accuracy, integrity, and reliability of data by implementing validation processes.

Join Bolt as a Senior Operations Strategy Analyst and play a pivotal role in enhancing our ride-hailing services in Slovakia!This full-time, permanent position is based in our vibrant office in Prague.About UsBolt is one of the fastest-growing technology companies across Europe and Africa, serving over 200 million customers in over 50 countries. Our success is driven by our passionate team members.We champion inclusivity and diversity, ensuring a workplace where everyone feels valued and respected, regardless of background. Our mission is to transform urban spaces to prioritize people over vehicles, and we invite you to be a part of this transformative journey!About the RoleAs a Senior Operations Strategy Analyst, you will have the opportunity to make a real-time impact on local operations. If you are ready to take ownership, challenge the status quo, and influence movement patterns in urban settings, this is your chance!Your analytical skills will be key in deriving actionable insights from relevant data, identifying growth opportunities, and driving strategic initiatives.

Join Wabtec Corporation as an Operator, where you will play a crucial role in driving our operations forward. We are looking for motivated individuals who are passionate about contributing to our mission of delivering innovative solutions in the transportation sector.

Role overview H&M seeks a Commercial Business Analyst for its Praha 1 location. The position focuses on applying analytical skills to reveal business insights and contribute to commercial strategies. Key responsibilities Analyze data from commercial operations to spot trends and identify opportunities for growth. Collaborate with teams from various departments to inform and support business decisions. Contribute to strategic projects designed to enhance overall company performance. Collaboration This role involves close partnership with colleagues across different functions. Sharing findings and supporting initiatives are central to helping drive results throughout the organization.

Role overview The New Business Sales Specialist at NielsenIQ in Prague focuses on expanding the company’s client base. The main goal is to find and secure new business opportunities by connecting with organizations that can benefit from NielsenIQ’s data-driven solutions. This position involves presenting the company’s offerings to potential clients and showing how these solutions help inform business strategies. What you will do Identify and pursue new business prospects to support growth Engage with potential clients and introduce them to NielsenIQ’s products and services Show how data solutions can help clients make informed decisions Develop and maintain strong, long-term client relationships Requirements Experience in sales or a strong interest in building a sales career Analytical approach with the ability to understand client needs Talent for developing and sustaining professional relationships

Role overview Continental is hiring an IT Technician - Operator based in Otrokovice. This position plays a key part in supporting daily IT infrastructure and keeping essential systems running smoothly. The focus is on maintaining reliability and steady performance across core technologies. What you will do Monitor IT systems regularly to ensure stable and consistent operation Collaborate with different departments to address technical issues as they come up Contribute to efforts that improve system efficiency and overall performance

Emplifi delivers a unified customer engagement platform to over 20,000 brands worldwide. The company connects social media marketing, commerce, and customer care, underpinned by analytics and AI, to help clients grow and build lasting loyalty. The Global IT Operations team, based in Prague with colleagues in North America, manages business applications and end-user infrastructure for around 700 employees and contractors. This group ensures reliable technology support across the company’s nine global offices. Role overview The IT Operations Specialist works on-site in Prague, supporting daily IT operations for Emplifi staff. Flexibility is available, but the position is primarily office-based. This role centers on internal support, technical troubleshooting, and maintaining a high standard of service. Strong English skills and a service-oriented mindset are valued. Main responsibilities Monitor and maintain IT systems and services for nine offices worldwide. Respond to help desk escalations for MacOS and Windows users. Resolve technical issues within the office environment. Oversee company hardware and software, manage technical assets, and coordinate maintenance. Train employees on IT tools and systems. Create technical documentation and user manuals. Collaborate with vendors and suppliers as needed. Identify opportunities to improve and automate internal IT processes. Requirements Strong interest and knowledge in IT, including audio/video technologies. Experience communicating with clients, internally and externally. Familiarity with TCP/IP and network management is a plus. Proactive, customer-focused approach when working with both technical and non-technical teams.

Role Overview Primark is seeking a Property & Casualty Store Business Partner in Ostrava. This role shapes store business strategy and works closely with multiple teams to improve how the store operates and serves customers. What You Will Do Work with colleagues across departments to identify ways to increase operational efficiency Support efforts to raise customer satisfaction and maintain a high standard of service Contribute expertise to help the store deliver a strong shopping experience for the local community Impact Your input will help Primark Ostrava remain a trusted and valued part of the area, known for excellent service and smooth operations.

Join our dynamic team at Bolt as a Business Sales Development Specialist in Prague! We are seeking an enthusiastic professional to fuel our sales expansion by engaging with small to medium-sized enterprises. Your role will involve reaching out to businesses, establishing relationships, presenting our innovative B2B solutions, negotiating terms, and successfully closing deals.Our mission at Bolt is to create cities for people, not cars, and we need passionate individuals like you to help us achieve this goal!

As a Senior HR Business Partner at Wrike, you will play a pivotal role in driving our people strategy and aligning it with our business goals. You will collaborate closely with leadership and teams across the organization to foster a culture of high performance and employee engagement.This is an exciting opportunity for an experienced HR professional who is passionate about enabling teams to thrive and achieve their objectives. You will provide strategic HR support, facilitate organizational change, and enhance our talent management initiatives.

Join our dynamic team at Talan as a Senior Business Analyst, where your expertise will drive innovation across various fronts:Functioning within an agile cross-data hub cell.Key Responsibilities:Collaborate on a Data Hub that integrates operations from multiple countries.Incorporate new information into the data hub, including new products and country-specific data.Develop and maintain a financial reconciliation engine.Support diverse teams that leverage data from the hub.Engage with various countries and data providers.Functional Transformation:Translate customer functional requirements into technological solutions, ensuring detailed analysis and understanding for implementation.Define necessary functionalities and design application services and their integration with other components.Present findings and recommendations on complex operational challenges to senior management.Oversee quality assurance for functional certification of products.Create and maintain functional documentation according to development policies and solution design specifications (using tools like JIRA, Confluence, ALM).Certify software and its integration with third-party components through established testing cycles.Promote a culture of achievement within the team to meet objectives.Identify and address training or upskilling needs to uphold functional competencies.Role Scope:Define integration requirements for finance, accounting, invoicing, and payment processes.Outline integration modes for each area.Coordinate with local and global teams on integration parameters (input and output fields).Conduct end-to-end testing for all involved processes.Ensure successful implementation of the Operational Lease solution across different countries.

Join our dynamic team at psicro as a Clinical Trials Business Development Representative. In this pivotal role, you will be responsible for identifying new business opportunities, building relationships with clients, and contributing to our mission of advancing clinical research.

Primark is looking for an HR Business Partner / HR Manager to join the team in Brno, Modřice. This role centers on shaping and executing HR strategies that support business objectives. Role overview Collaboration with management will be a key part of the job. The HR Business Partner / HR Manager works to strengthen employee engagement and supports talent management efforts throughout the organization. Ensuring HR policies are followed and promoting a strong workplace culture are also central to this position. What you will do Work closely with leadership to align HR initiatives with company goals Promote employee engagement across teams Support talent management and development Ensure compliance with HR policies and procedures What matters here This position calls for experience in HR strategy, policy compliance, and fostering a positive, high-performance environment. Supporting a diverse workforce is an important part of the role.

About Emplifi Emplifi provides a unified customer engagement platform used by over 20,000 brands worldwide. The platform brings together social media marketing, social commerce, and customer care, supported by analytics and AI. Emplifi helps brands improve customer satisfaction, drive product sales, and strengthen loyalty. Meet the Reporting and Analytics Team The Reporting and Analytics team brings together business analysts, data analysts, engineers, and Salesforce developers. Together, the group maintains Emplifi’s SaaS toolsets and values productivity, creativity, ongoing learning, and open communication. Working with agile practices, the team addresses a range of challenges: anomaly detection, product configuration, retention forecasting, and macro market trend analysis, all using large-scale data. The technical stack includes Python, SQL, Tableau, Apache Spark, AWS S3, and PostgreSQL. Code quality matters, but the team’s real strength comes from blending technical skill with business understanding. Senior Business Intelligence Analyst: Role Overview Emplifi is hiring a Senior Business Intelligence Analyst to take a central role in its Business Intelligence (BI) initiatives. This position sits within the analytics division and offers a high degree of independence. The analyst acts as a trusted advisor for stakeholders across departments, turning data into insights that shape strategy and improve performance. Collaboration with the BI Architect is a key part of the job, especially around data governance and warehouse ETL processes. The role involves building dashboards and data products using Tableau and PostgreSQL. Interest in Agentic BI and AI-driven BI self-service solutions is highly valued. The right candidate enjoys independent work, values teamwork, and brings a proactive, consultative approach to solving problems. What You Will Do Work with internal stakeholders to identify business use cases, uncover opportunities, and deliver actionable recommendations. Lead analytics projects to reveal trends, gaps, and growth opportunities that inform business development and strategic planning. Design and build optimized data models and visualizations in Tableau to support informed decision-making across teams. Apply advanced features in Tableau Cloud and Salesforce, including Tableau Next. Location This role is based in the Czech Republic, with options to work from Prague, Pilsen, or Brno.