Manager of Business Operations

Our Mission At Datacom, we partner with organizations and communities throughout Australia and New Zealand to positively impact lives and empower businesses with innovative technology solutions.About the Role As the Manager of Business Operations within our dynamic Business Operations team, you will spearhead the identification, implementation, and enhanceme…

Our MissionAt Datacom, we collaborate with organizations and communities throughout Australia and New Zealand to create meaningful impacts in people's lives, empowering organizations to harness technology for innovation and growth.About This PositionThe Business Operations Coordinator plays a critical role in providing comprehensive administrative and data support, focusing on rebate allocations, MDF/COOP funding, and AP/AR processes. Key responsibilities include managing partner portals, linking rebates to client accounts, processing journals, generating purchase orders and invoices, and addressing vendor payment inquiries efficiently.Note: This position is open exclusively to Australian citizens and residents.Key ResponsibilitiesTimely creation and submission of purchase orders and invoices through vendor portals.Proactively follow up on pending invoices until completion.Assign rebates to clients to assess probability.Manage rebate and funding administration: access partner portals, link rebates to client accounts, journal transactions, and optimize COOP/MDF funding.Oversee MDF/COOP processing: input data into vendor sites, compile activity reports, and generate invoices and purchase orders for rebate and funding claims.Handle AP/AR and vendor relations: address invoice and payable inquiries, collaborate with vendors/distributors, and liaise with internal teams to resolve disputes and ensure timely payments.Manage purchase order and invoice workflows: create and follow up on purchase orders and invoices to ensure timely processing.Reporting and reconciliation: generate weekly reports on claimed and outstanding funding, accurately distributing funds across business units and states as necessary.What We SeekThe ideal candidate will possess excellent communication skills, both written and verbal, and demonstrate a strong capability to prioritize tasks effectively to meet deadlines. We are looking for individuals who are:Detail-oriented with exceptional organizational abilities.Proficient in Excel and Power BI; familiarity with data ingestion/ETL tools and SQL is a plus.Experienced with vendor portals, PO/invoice processing, and basic accounting journaling.Skilled in problem-solving and stakeholder management with strong communication abilities.Able to work collaboratively across functions while managing multiple priorities to meet deadlines.Why Choose Datacom?Datacom stands as one of the largest providers of Information Technology professional services across Australia and New Zealand. We maintain a vibrant, agile atmosphere akin to a small business, fostering a unique culture and energy that resonates through our team from the moment you engage with us.

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