Business Operations Manager Jobs in Italy

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Eight Sleep logo
Full-time|On-site|Milan

Be Part of the Sleep Fitness RevolutionAt Eight Sleep, we are dedicated to unlocking human potential through exceptional sleep. As pioneers in the sleep fitness industry, we are transforming the concept of restful sleep while developing cutting-edge hardware, software, and AI technologies to achieve this vision. Our innovative products enhance mental, physic…

Sep 22, 2025
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Enpal logo
Full-time|On-site|Milan

Enpal is on a mission to build the largest renewable energy community in Europe. In Italy, we are experiencing significant growth and are looking for individuals who are eager to build, not just execute.We work with photovoltaic systems, heat pumps, energy storage, and wallboxes. Our approach is digital, fast, and heavily focused on automation and AI. What You’ll Do:We are seeking someone who is excited to build processes from the ground up, rather than managing existing ones.You will be part of the Business Development team with responsibilities including: - Creating and optimizing operational workflows - Automating manual processes - Analyzing data to support strategic decisions - Managing relationships with internal and external stakeholders.This is not an execution role - we are looking for someone who is willing to get their hands dirty, solve problems independently, and propose solutions. What You Bring:Must-HaveFluent Italian (native or C1/C2)Based in Milan (or willing to relocate)Degree (STEM preferred, but other fields considered)You have built something: a side project, automation, tool, or improved process. Anything that demonstrates your ability to go from idea to execution.Nice to HaveExperience with CRM tools (Salesforce, HubSpot, Airtable)Basic programming skills (Python, JavaScript, or any language, even VibeCoding)Experience with data analysis tools (advanced Excel, Power BI, SQL)You have worked in startups or scale-upsWhat You Will Learn From UsWe do not expect you to know everything already. We will train you on automation, data analysis, AI tools, and how to build end-to-end processes. What matters is your eagerness to learn quickly and apply what you’ve learned immediately. What We Offer:Fast Growth: in a scale-up, you learn in one year what you would learn in three elsewhere.Ownership: your projects from start to finish.Tech-first culture: we use AI and automation wherever possible.

Apr 1, 2026
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Enpal logo
Full-time|On-site|Milan

Enpal is on a mission to create the largest renewable energy community in Europe. As we rapidly expand in Italy, we are looking for individuals who are eager to build and innovate rather than just follow instructions.Our work revolves around solar energy, heat pumps, energy storage, and wallbox solutions. We embrace a digital-first approach, emphasizing speed, automation, and artificial intelligence.Job Description:We are seeking a proactive individual who is excited to develop processes from the ground up rather than merely managing existing ones.As a member of the Business Development team, your responsibilities will include: - Creating and optimizing operational workflows - Automating manual processes - Analyzing data to support strategic decision-making - Managing relationships with internal and external stakeholders.This is not a role for mere execution - we want someone who is ready to dive in, solve problems independently, and propose innovative solutions.

Apr 8, 2026
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fresha logo
Full-time|On-site|Rome

Join fresha as a Business Development Manager in the vibrant city of Rome! We are looking for a dynamic and motivated individual to spearhead our business initiatives and drive growth in the market. This role involves collaborating with cross-functional teams, identifying new business opportunities, and building strong relationships with clients.

Mar 13, 2026
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Ukio logo
Full-time|On-site|Milan, Metropolitan City of Milan, Italy

About Ukio |At Ukio, we strive to empower individuals to choose their living arrangements freely . We challenge the conventional residential real estate landscape by offering stylishly furnished and thoughtfully designed apartments available for stays starting from one month. Our services eliminate the typical hassles associated with rentals, such as lengthy contracts, furniture purchases, security deposits, and broker fees, thus providing our clients with the freedom to live where and when they desire. Based in Barcelona, we have expanded our reach with offices in Madrid, Lisbon, Berlin, and Paris, and we are poised to extend our footprint across more cities in Europe soon . With the backing of top-tier Venture Capital firms in Europe, the forthcoming year is pivotal for our growth as we seek to enhance our team and enter new markets. We successfully raised €27 million in our Series A funding round in 2022, followed by a Series B round that will fuel our expansion throughout Western Europe. Our Culture |We prioritize diversity, compassion, and integrity within our team. We are proud of our diverse group of dedicated, collaborative, and results-oriented individuals and are eager to welcome like-minded professionals. In true startup spirit, we embrace uncertainty and grant our team the autonomy to take ownership of their projects. We are innovators who thrive in dynamic environments, initiating and enhancing projects from the ground up.Our team includes a variety of personalities, from food enthusiasts to athletes, adventure seekers to art lovers. We understand the importance of fun and always have a team event lined up. Are you ready to be part of our journey?Role |We are on the lookout for a Guest Operations Manager to join our Milan team. In this pivotal role, you will oversee the daily operations related to the onboarding of new apartments, facilities management, and guest operations. Being part of a startup means you'll enjoy a significant degree of autonomy while tackling diverse challenges and seizing opportunities.Responsibilities |Oversee guest operations from check-in to check-out, including addressing guest requests and resolving complaintsEnsure apartments are maintained to high cleanliness and quality standardsCoordinate with third-party service providers (e.g., plumbers, electricians, cleaners, painters, carpenters) and building administrationSupport the sales team during apartment tours for prospective clientsProvide data-driven insights and process enhancements to improve operational efficiency, customer service, and overall guest experienceCheck-InConduct regular inspections at check-in to verify that apartments meet cleanliness and quality benchmarksManage guest access to apartments through key management and keyless entry codes, while coordinating with the Guest Experience team...

Mar 16, 2026
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Metromakro logo
Full-time|On-site|Brescia

Join Metromakro as an Operations Manager and take the lead in optimizing our operational processes to enhance efficiency and effectiveness across our organization. You will play a pivotal role in developing strategies, managing resources, and ensuring that all operations align with our business goals.

Mar 24, 2025
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Glovo logo
Full-time|On-site|Milan

As the Operations Manager at Glovo Italy, you will spearhead the Supply Excellence Team, ensuring an outstanding customer experience in one of Glovo's most critical and intricate markets. With your robust analytical skills, strong leadership, and commitment to operational excellence, you will drive efficiency at scale, facilitate rapid growth, and perpetually enhance service quality.Your leadership will be pivotal in guiding a dynamic team that marries operational prowess with keen business insight, making certain every initiative contributes value.THE JOURNEYLead the Supply Excellence Team to deliver insights, proactively uncover opportunities, and optimize operational performance.Own and monitor supply operational metrics in Italy, guaranteeing the highest standards of service quality and delivery speed.Build, coach, and empower a high-performing team of Operations Analysts (5+ FTEs), fostering a culture of ownership, data-driven execution, and continuous improvement.Conduct in-depth analyses of operational data to identify trends, uncover inefficiencies, and implement impactful strategies that enhance performance at both country and city levels.Design, implement, and refine core operational processes to support fleet growth, partner satisfaction, and profitability across the entire supply ecosystem.Oversee courier supply health, ensuring availability, balance, and compliance, delivering excellence at scale in both stable and high-pressure environments.

Mar 2, 2026
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Tebi logo
Full-time|On-site|Milan

About Us:At Tebi, we're revolutionizing the hospitality industry with our innovative Connected Restaurant Management System, designed to streamline operations and enhance service quality. Our all-in-one platform integrates sales, reservations, kitchen preparation, payments, and data analytics, enabling restaurants to operate seamlessly and gain valuable insights.Founded by Arnout Schuijff, a co-founder of Adyen, Tebi has secured €50 million in funding from prestigious investors such as Index Ventures and CapitalG. Our commitment to the hospitality sector is reflected in our growing community of satisfied customers, which includes thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Spain, and beyond.About the Role:We are currently seeking a dedicated Operations Account Manager to facilitate a smooth transition for our merchants from the sales phase through implementation and beyond. In this multifaceted role, you will oversee the onboarding and implementation process, ensuring that our merchants are equipped for long-term success. This position combines elements of project management, customer communication, and process optimization, with a strong emphasis on account management, retention, and support after merchants are live.Your cross-functional collaboration will be essential in creating efficient and scalable onboarding processes, delivering an exceptional experience for every merchant. If you are passionate about empowering restaurants with transformative technology and want to make a significant impact on the industry, we want to hear from you!What You’ll Do:Onboarding / Implementation:Manage the end-to-end onboarding process: Oversee the customer journey from sales handover through setup, training, and go-live, ensuring that implementation stays on track, addressing any concerns, and setting merchants up for sustainable success.Relationship Management: Be the primary contact for new merchants, ensuring smooth implementation by providing clear guidance and support, addressing any concerns, and prioritizing customer satisfaction.Training: Facilitate training sessions for merchants on the effective utilization of Tebi products.Drive Process Excellence: Identify bottlenecks, streamline workflows, and develop scalable onboarding processes that enhance efficiency, reduce time-to-value, and optimize the merchant experience.Account Management / Support:Act as the primary liaison for merchants: Foster strong relationships and provide ongoing support to ensure client satisfaction and continued success.

Mar 31, 2026
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Fresha logo
Full-time|On-site|Bologna

Are you a passionate and results-driven professional ready to take on the challenge of driving business growth? Join Fresha as a Business Development Manager in Bologna, where you will play a pivotal role in enhancing our market presence and expanding our client base. Your strategic vision and leadership skills will be essential in identifying new business opportunities and nurturing relationships with potential partners.

Mar 20, 2026
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Tebi logo
Full-time|On-site|Rome

About Us:Tebi is pioneering the first Connected Restaurant Management System designed to enhance the hospitality experience. Our all-encompassing platform integrates sales, reservations, kitchen prep, payments, and analytics, enabling seamless service and insightful data-driven decisions.Founded by Arnout Schuijff, a co-founder of Adyen, and supported by €50 million in investment from Index Ventures & CapitalG, Tebi is dedicated to serving the hospitality industry. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Spain, and more are thriving with Tebi.About the Role:We are on the lookout for an Operations Account Manager who will ensure a seamless transition for our merchants from the sales handover phase through to go-live and beyond. You will oversee the entirety of the onboarding and implementation process, ensuring our merchants are set up for sustained success. This multifaceted role encompasses project management, customer engagement, and process enhancement, with a consistent focus on account management, retention, and support once merchants are operational.You will collaborate across various functions to develop efficient and scalable onboarding procedures, delivering an exceptional experience for every merchant. If you're passionate about empowering restaurants to adopt transformative technology and wish to influence the industry's future, this position is perfect for you.What You’ll Do:Onboarding / Implementation:Manage the end-to-end onboarding process: Take ownership of the customer journey from sales handover through setup, training, and go-live, ensuring that implementation stays on schedule, addressing any concerns, and positioning merchants for long-term success.Relationship Management: Act as the principal point of contact for new merchants, ensuring smooth implementation by guiding them through clear communication, addressing concerns, and prioritizing customer satisfaction.Training: Facilitate training sessions for merchants on the effective use of Tebi's products.Drive Process Excellence: Identify bottlenecks, streamline workflows, and create scalable onboarding processes that enhance efficiency, reduce time-to-value, and optimize the merchant experience.Account Management / Support:Act as the primary liaison for merchants: Ensure ongoing support and account management to foster long-term relationships with our clients.

Mar 31, 2026
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Vilgain logo
Full-time|Remote|Remote job

Business Development Manager | Italy Driving Strategic Market Entry & GrowthVilgain is a distinguished European nutrition brand committed to the "Quality First" philosophy. By merging uncompromising nutritional standards with delightful taste, we have positioned ourselves as a beloved brand in Central Europe. As we pursue our international expansion, we are looking for an exceptional Business Development Manager to lead our venture into the Italian market.This role represents a significant, greenfield opportunity. You will have the responsibility of establishing our presence in Italy from the ground up, possessing the autonomy to design the market strategy with the potential to advance into a senior leadership position as the region grows.Key Responsibilities:Comprehensive Market Acquisition: Identify, negotiate, and secure lucrative partnerships across Italy's key B2B sectors: Retail, Distributors, E-commerce, and HORECA.Strategic Brand Positioning: Tailor the Vilgain value proposition to resonate with the discerning Italian market, ensuring our premium branding appeals to local distributors and category managers.Operational Insights: Act as the main communication link between the Italian market and our global headquarters, providing data-driven insights regarding the competitive landscape, pricing strategies, and consumer trends to enhance our regional offerings.Excellence in Performance: Oversee the entire commercial cycle—from initial prospecting to contract closure—while consistently achieving and surpassing strategic growth objectives.Your Profile:FMCG Expertise: A solid professional background in the Food & Beverage sector is essential.Market Insight: Deep understanding of the Italian market dynamics and consumer behavior.

Jan 16, 2026
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Fresha logo
Full-time|On-site|Turin

Are you a dynamic and results-driven professional ready to take your career to the next level? As a Business Development Manager at Fresha, you will play a pivotal role in driving the growth and expansion of our innovative platform. We are looking for a strategic thinker with a passion for building relationships and identifying new opportunities.Your responsibilities will include: developing and executing business strategies, establishing partnerships, and leading sales initiatives to enhance our market presence. Join us at Fresha, where your expertise will help shape the future of our business.

Mar 13, 2026
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Mollie logo
Full-time|On-site|Milan

At Mollie, our mission is to revolutionize payments and financial management, making it seamless for businesses across Europe. Since our inception 20 years ago, we have provided an innovative, cost-effective alternative to traditional bank solutions. Today, we proudly serve over 250,000 businesses with a comprehensive platform that simplifies payment processing and financial management. Our dynamic team of 850 specialists spans the continent, from Lisbon to London.Your OpportunityWe are searching for a passionate Business Development Manager to join our Sales team in Milan. This role is ideal for skilled sales professionals who are entrepreneurial in spirit, eager to roll up their sleeves, and driven by data to make a meaningful impact. You will focus on medium and large web shops with complex requirements, engaging in C-level discussions to understand their needs deeply.You will take full ownership of the sales cycle, from prospecting and nurturing leads to crafting tailored commercial proposals that align perfectly with their business objectives. Your primary goal will be to expand our customer base within the medium and large segment, turning new clients into enthusiastic advocates for Mollie.What You'll Be DoingEngaging potential merchants in Italy through strategic email sequences, cold calls, and in-person events.Following up on inbound marketing and partnership leads using our suite of sales tools.Managing a pipeline of new prospects and guiding them from initial contact to becoming live customers.Collaborating with internal and external stakeholders for seamless onboarding and integration, ensuring a successful transition to Customer Success.Working closely with onboarding and risk teams during the early sales stages to expedite processes and optimize conversion, while effectively managing Mollie's risk.Leveraging Mollie's value proposition to creatively engage merchants face-to-face.What You'll BringExceptional communication and presentation skills in Italian and a comfortable proficiency in English (required).4-8 years of experience in full cycle sales, preferably in the tech or fintech sector.A proven track record of managing complex sales processes and engaging with C-level executives.

Feb 3, 2026
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Sibill logo
Full-time|On-site|Milan

About Sibill Sibill is building a modern financial platform for SMEs and accountants. Many businesses still rely on disconnected, inefficient tools. Sibill brings invoicing, payments, treasury, and accounting together in one place, aiming to save time and deliver real value. The team values ambition, pragmatism, and efficiency. Sibill moves quickly and holds itself to high standards. Growth has been strong, with backing from international investors such as Keen Venture Partners (Fiscozen), Founders (Pleo), Exor Ventures (Qonto, Alan), Notion Capital, and Creandum (Klarna, Spotify). This is an early stage for the company, with significant impact possible as Sibill works to improve how 90% of Italian businesses operate. Role Overview: Revenue Operations Manager Based in Milan, the Revenue Operations Manager will be Sibill’s first dedicated RevOps hire. This person will collaborate closely with the founders and teams across Sales, Marketing, and Customer Success. The goal: align people, data, and tools to support efficient, predictable growth. This is a visible role. Decisions will be empowered, sales cycles accelerated, and order brought to fast-changing processes, all with the help of technology and AI. What You Will Do Stack & Systems Design and implement the full Revenue Operations stack (CRM, automations, integrations), guiding Sibill toward AI-native go-to-market processes for cost efficiency and effectiveness. Establish HubSpot as the single source of truth for business data. Automate lead routing, deal flow, and service level agreements. Integrate Marketing, Sales, and Customer Success to ensure a seamless funnel. Data & Metrics Oversee the full funnel, from MQL to SQL to Closed Won and Expansion. Build dashboards and KPIs to track pipeline, conversions, forecast accuracy, and cycle times. Maintain CRM hygiene and data quality at all times. Support weekly forecasting by highlighting risks and stalled deals. Processes & Playbooks Document Sales and Customer Success processes and develop team playbooks.

Apr 14, 2026
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Alo Yoga logo
Full-time|On-site|Florence, Italy

Join Alo Yoga as an Operations & Visual Manager in beautiful Florence, Italy. In this pivotal role, you will oversee and enhance the visual presentation of our products, ensuring that our brand image resonates with customers while managing operational efficiency. Your creative insights will help shape store displays, and your leadership will guide our team in delivering an exceptional customer experience.

Mar 23, 2026
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Ayming logo
Full-time|On-site|Veneto

Your Role:What responsibilities will you take on as a member of Ayming?As a Business Development Manager, you will cultivate key relationships with clients by identifying business opportunities, maintaining a deep understanding of current market conditions, and actively contributing to the development of new business.Concrete Objectives:Manage and retain existing clients developed personally and assigned by your line manager, serving as the primary point of contact for all business-related matters.Build a robust pipeline of opportunities to meet sales targets.Engage in proactive hunting activities to source new prospects and expand the client portfolio.Network and participate in events, webinars, and/or in-person seminars.Utilize the company CRM effectively to track all activities with prospects and managed clients.

Jan 16, 2026
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Deliveroo logo
Full-time|On-site|Genova

Business Development ManagerBecome part of Deliveroo's mission to revolutionize the shopping and dining experience, where our commitment to impact, innovation, and growth is at the forefront of everything we do. The Commercial team is pivotal to Deliveroo’s marketplace, influencing how we engage with restaurants, grocers, and emerging sectors globally. We tackle significant challenges, from securing essential partnerships to exploring new revenue avenues and devising data-driven growth strategies. If you excel in dynamic commercial settings and seek to shape the future of a leading global brand, this is the opportunity for you.We are currently seeking a Business Development Manager to be a vital part of our Genova team. In this position, you will be instrumental in forging new partnerships with Genova's most esteemed restaurants and stores, acting as a key player in our regional growth initiatives.Discover our Commercial team—understand our driving forces, our operational ethos, and what you can anticipate.Your ResponsibilitiesAs part of the Regional Sales team, you will report directly to the Sales Lead and play a crucial role in our expansion efforts in Italy, concentrating on premium partnerships and ensuring an exceptional onboarding experience for our new merchants.Your typical day will include:Strategic Prospecting: Identify, engage, and secure new restaurant partnerships in Genova, leveraging your expertise in the local culinary landscape and market trends.Consultative Selling: Engage with restaurant owners through in-person visits, calls, and social media, showcasing the advantages of Deliveroo’s technology and assisting them in overcoming any challenges to joining our platform.Onboarding Support: Facilitate a smooth transition for partners as they join our platform, ensuring they enjoy an outstanding onboarding experience.Relationship Building: Participate in local restaurant and food events to maintain connections within the culinary community and recognize new opportunities.Market Expertise: Utilize your industry insights to illustrate how our offerings resolve real-world challenges faced by premium partners.Qualifications for SuccessThe ideal candidate will possess substantial experience in several of the following areas and a desire to develop in others:Sales Experience: Proven track record in acquiring new business, particularly within the restaurant sector.Communication Skills: Exceptional ability to communicate effectively with diverse stakeholders.Analytical Thinking: Strong problem-solving skills and the ability to analyze market data.

Mar 18, 2026
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Convera logo
Full-time|On-site|Milan

Join Convera as an Associate Business Development Manager in Milan!As a leading force in the realm of commercial payments, Convera facilitates international business transactions with unmatched ease and efficiency. This pivotal role offers a fantastic opportunity for those eager to advance their sales careers through diverse business development avenues while also exploring various opportunities within our go-to-market (GTM) initiatives.We are on the lookout for resilient and driven individuals who possess a competitive spirit. Your success in this role will hinge on your ability to manage every facet of the sales cycle, from engaging low-interest prospects to guiding them through a comprehensive discovery process, ultimately leading to consistent trading relationships.In your capacity as a trusted business partner, you will be dedicated to nurturing long-term, mutually advantageous relationships with clients ranging from mid-cap enterprises to corporate giants in Italy. Your efforts will contribute directly to expanding the business footprint and enhancing the reach of Convera's products and services, thereby generating new revenue streams.

Mar 17, 2026
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Indie Campers logo
Full-time|On-site|Bologna, Bologna, Italy

WHO WE ARE At Indie Campers, the leading campervan marketplace, our mission is clear: to make road trips accessible for everyone. With a strong emphasis on digital innovation and customer service, we have created a seamless booking experience and high-quality road trips at affordable prices. Having facilitated over a million nights booked on our platform, we have welcomed more than 300,000 travelers from 169 countries. Our offerings include a diverse and expanding range of options: short-term camper rentals, long-term subscriptions, and even the opportunity to purchase one of our vehicles. Grounded in a robust technological framework, we tackle exciting and complex challenges that demand talent, motivation, and a proactive attitude. We are expanding our team and seek individuals eager to pursue this dream with us and embark on a continuously evolving journey. THE ROLE We are looking for true travel enthusiasts and people-oriented individuals for our depot in Trebbo - Bologna. You will be the face of our company, directly liaising with the Regional Operations Manager, with the goal of ensuring exceptional customer service, maintaining our fleet in peak condition, and overseeing all operations to ensure the depot runs smoothly. YOUR RESPONSIBILITIES INCLUDE: Managing bookings, welcoming clients, and handling check-ins and check-outs. Overseeing fleet management and logistics, ensuring our campers are always in top shape by monitoring maintenance and repairs. Supporting the training, supervision, and development of your team. Monitoring booking activities, managing inventory, local suppliers, and cleaning services. Addressing complaints, emergencies, and any local issues to guarantee operational excellence.

Apr 4, 2026
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2ntelekomunikaceas logo
Full-time|On-site|Padua

Role Overview 2ntelekomunikaceas is seeking a Business Development Manager based in Padua, Italy. This role focuses on growing the company’s reach and strengthening its position in the market. What You Will Do Identify and pursue new business opportunities in the region Build and maintain relationships with clients Develop strategic partnerships to support business goals Who Succeeds Here This position suits someone proactive and results-driven, comfortable taking initiative and building connections in changing situations.

Apr 20, 2026

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