Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Experience Level
Manager
About the job
Join Digital Virgo as a Business Operations Manager where you will play a pivotal role in optimizing our business processes and enhancing operational efficiency. You will lead strategic initiatives, manage cross-functional teams, and drive performance improvements that align with our organizational goals.
Your expertise will contribute to the development and implementation of operational strategies that enhance service delivery and customer satisfaction. We are looking for a dynamic leader who is passionate about operational excellence and committed to driving results.
Join Digital Virgo as a Business Operations Manager where you will play a pivotal role in optimizing our business processes and enhancing operational efficiency. You will lead strategic initiatives, manage cross-functional teams, and drive performance improvements that align with our organizational goals.Your expertise will contribute to the development and …
Contract|$3K/yr - $3K/yr|Remote|Remote — South Africa
Integrator / Business Operations & Delivery ManagerType: Contractor or Part-time LeadReports to: Founder / StrategistTeam managed: Campaign, Content, Tech contractorsLocation: RemoteTimezone: FlexibleStart date: ImmediateMissionIn this pivotal role, you will assume complete responsibility for daily operations and delivery within a pod-based team. Your primary focus is to ensure timely and high-quality completion of client projects while facilitating smooth internal team collaboration. You will streamline workflows, eliminate obstacles, and maintain momentum for both people and projects.If you thrive on structure, enjoy simplifying processes, and are excited about leveraging AI and automation to minimize manual tasks, this position is perfect for you.Given that our contractors and campaigns span multiple time zones, we emphasize asynchronous communication over meetings.The ideal candidate is tech-savvy, not only adept at following processes but also passionate about driving improvements and automation.ResponsibilitiesProject & Delivery ManagementCoordinate and manage deliverables across all pods (Campaign, Content, Tech)Translate client goals and needs into actionable tasks, deadlines, and workflowsMonitor delivery status and proactively address bottlenecksConduct weekly pod check-ins and update ClickUp/Notion boardsOversee quality assurance prior to launches (links, assets, automations, emails)Customer Success & Client CommunicationAct as the primary point of contact for ongoing clients (non-sales)Provide regular updates on status, deliverable timelines, and next stepsAddress incoming requests and direct them to the appropriate person or podMonitor client satisfaction and ensure effective communication for retentionProactively identify and communicate potential blockers or delays to clientsContractor OversightManage a team of 10–20 freelancers and specialistsDistribute tasks, clarify expectations, follow up, and ensure qualityReview submissions (copy, design, tech builds) and facilitate approvalsMaintain clear communication and timelines within the teamWorkflow & AutomationIdentify inefficiencies and simplify workflows across podsUtilize AI and no-code tools (ClickUp, Notion, Make, Zapier) to automate processesKeep internal documentation up to date for standardized processesSuggest and implement 1–2 operational improvements each monthAI-First OperationsLeverage tools like ChatGPT, Notion AI, and ClickUp AI to create briefs, SOPs, checklists, and reportsFacilitate daily updates from contractorsSummarize weekly progress updates for stakeholders
Join our dynamic team at WNS Global Services as an Assistant Manager in Operations focusing on Business Collections. In this role, you will oversee and enhance our operations, ensuring the timely collection of funds while maintaining excellent client relations. You will lead a dedicated team, implement operational strategies, and contribute to the overall growth of the organization.
Location: South Africa (Remote)Schedule: US HoursAbout EmmingtonEmmington is a globally recognized portfolio of companies operating across regions such as the UK, USA, Australia, New Zealand, and Dubai. We collaborate with organizations dedicated to enhancing customer acquisition and fostering sustainable growth. Our diverse portfolio spans both B2B and B2C sectors, and we engage in ownership, investment, and consulting for various enterprises. Each of our partners shares a commitment to growth, performance, and effective scaling.About the RoleWe are seeking a results-oriented Operations Manager who will take ownership of building systematic structures, enhancing accountability, and optimizing execution across our operations. This entrepreneurial position requires you to develop and refine systems rather than just maintain them. You will partner closely with leadership to transform our vision into tangible results. If you thrive in a process-driven, fast-paced environment and are decisive, this role is tailored for you.Your Responsibilities:Operational LeadershipManage daily business operations effectively.Design, implement, and optimize Standard Operating Procedures (SOPs).Enhance workflow efficiency and scalability.Develop and oversee KPI dashboards to track performance.Strategic ExecutionConvert company objectives into actionable operational plans.Break down quarterly targets into clear, achievable deliverables.Proactively identify and resolve bottlenecks.Team ManagementLead and motivate remote team members.Establish clear KPIs and uphold accountability.Conduct regular performance check-ins to ensure progress.Systems & AutomationImplement innovative tools to enhance operational efficiency.
About the PositionPosition Type: Full-Time, Remote Working Hours: U.S. Business Hours (EST Required)We are seeking an exceptionally organized and detail-oriented Business Operations Coordinator to facilitate daily business operations, covering various aspects such as systems management, billing, crew tracking, client interactions, and administrative tasks.This role requires a proactive individual who excels in structured settings, demonstrates meticulous attention to detail, and takes accountability for operational precision. You will collaborate closely with the Owner, managing multiple facets of operations, finance coordination, scheduling, and client relations.This is not a strategic or high-level management position; rather, it focuses on consistent execution, adherence to systems, and ensuring operational tasks are completed accurately the first time.Your Key ResponsibilitiesOperational EfficiencyOversee daily operational workflows to guarantee optimal business performance.Assist the Owner with various administrative and operational coordination tasks.Proactively identify inefficiencies or gaps within operations.Data & Systems ManagementMaintain and update records in the CRM, ensuring job data, client information, and scheduling details are current and accurate.Organize and manage digital files using platforms such as Excel, OneDrive, and CompanyCam.Ensure data integrity across systems to avoid reporting or billing discrepancies.Billing & InvoicingProcess invoices and ensure billing aligns with completed work accurately.Follow up on outstanding payments and keep accounts receivable records organized.Collaborate with the accounting team to maintain organized and complete documentation and financial records.Crew Scheduling & Job MonitoringTrack crew schedules and job progress utilizing Aspire and Azuga.Identify and resolve scheduling conflicts, time discrepancies, or project delays proactively.Ensure daily time entries are recorded accurately for payroll and job costing purposes.Client Management & Lead TrackingManage incoming leads and client communications on behalf of the Owner.Regularly update CRM records to prevent stagnation in the pipeline.Monitor follow-ups to ensure all inquiries and requests are addressed promptly.Documentation & ReportingPrepare reports, proposals, and responses to Requests for Proposals (RFPs).Assist with vendor research, pricing comparisons, and municipal contract inquiries.Maintain organized documentation for both internal and external utilization.Administrative & Communication SupportProvide comprehensive administrative support to the Owner and the operational team.
Join Our Team as an Operations Manager!Location: South Africa (Remote – US Hours)Employment Type: Full-Time, Work from HomeWorking Hours: Monday to Friday: 9am-5pm (US Hours)Compensation: Monthly SalaryRole OverviewAs the Operations Manager, you will play a critical role in steering the daily operations of our business, ensuring optimal efficiency, productivity, and quality. Your expertise in process optimization, team leadership, and resource management will be pivotal in achieving our organizational objectives.Key ResponsibilitiesSupervise and manage daily operational activities to guarantee seamless workflows.Design and implement operational policies, procedures, and best practices.Lead, mentor, and manage operational teams to meet performance targets.Track key performance indicators (KPIs) and foster a culture of continuous improvement.Partner with leadership to align operations with strategic goals.Effectively manage budgets, resources, and operational expenditures.Identify operational risks and devise mitigation strategies.Act as the primary point of contact for operational issues and escalations.
We are seeking a proactive and detail-oriented Assistant Manager - Operations to join our dynamic team at WNS Global Services in Cape Town. In this role, you will be instrumental in optimizing our operational processes and ensuring smooth day-to-day operations. You will collaborate closely with various departments, drive operational excellence, and contribute to strategic initiatives aimed at enhancing service delivery.
virtuhire is seeking a Brand Operations Manager to support a growing direct-to-consumer skincare brand headquartered in the UK. This remote position is open to candidates based in South Africa. The role centers on building structure, driving accountability, and supporting growth by working closely with the founder and cross-functional teams. Role Overview The Brand Operations Manager will develop and maintain the systems, processes, and workflows that keep the business organized and moving forward. The job covers weekly planning, team coordination, product launch support, vendor management, and tracking operational performance. The position offers broad exposure to how a D2C brand operates, from product development through marketing and team management. The brand is also integrating AI into its operations, offering a chance to lead and learn in a changing business landscape. What You Will Do Brand Operations & Execution Build and manage the company’s project management system using tools such as Asana, Notion, ClickUp, or Monday.com. Break down company priorities into weekly tasks, timelines, and clear responsibilities. Track progress across teams to ensure tasks are completed on schedule. Spot and address bottlenecks before they become larger problems. Promote visibility, accountability, and operational discipline within the team. Team Cadence, Leadership & Performance Lead daily team meetings to keep focus on key outcomes. Maintain clear communication across departments so everyone stays aligned. Follow up regularly to ensure plans are carried out effectively. Help resolve internal challenges and keep the team moving forward. Support a high-performance culture, ensuring the team works efficiently under your guidance. Work with the founder to uphold clarity, structure, and discipline throughout the organization. Growth Accountability Track brand growth metrics and ensure alignment with strategic goals. Assess marketing team performance and confirm goals are being met. This role offers a hands-on view into the daily operations of a D2C brand and the chance to help shape its future direction.
Full-time|On-site|Cape Town, Western Cape, South Africa
Role Overview Keen is seeking an Operations Manager in Cape Town, Western Cape, South Africa. This role leads daily operations and drives improvements across departments. The Operations Manager works closely with teams throughout the company to strengthen processes and support service delivery. What You Will Do Oversee operational workflows to maintain efficiency and consistency Develop and implement strategies for process improvement Manage resources to support business goals Work with cross-functional teams to deliver high-quality service
Full-time|Remote|Remote — Stellenbosch, Western Cape, South Africa
peopleworth supports an environment where both individuals and performance thrive. As part of our Employer Group, we work with forward-thinking organizations to open new opportunities across our growing network. Role Overview The CRM Operations Manager (HubSpot) plays a key role in strengthening our enrolment and marketing operations. This position focuses on keeping our CRM running smoothly day-to-day, improving documentation, supporting users, and scaling processes. The role is central to building a reliable CRM function that supports revenue growth, detailed reporting, and informed decision-making across peopleworth. Main Responsibilities CRM Operations and Maintenance Manage daily HubSpot operations to ensure system reliability and accurate data. Respond to CRM-related questions, troubleshoot issues, and handle support tickets from internal teams. Monitor system performance and address potential problems proactively. Documentation and Knowledge Management Create and update CRM playbooks, process maps, and training materials. Build and maintain a knowledge base covering workflows, integrations, and best practices. Document new automations, reports, and integrations as they are developed. Optimization and Continuous Improvement Audit existing workflows and automations to identify areas for simplification. Work with stakeholders to roll out and review new HubSpot features. Help standardize CRM processes across the organization. Reporting and Insights Design and maintain dashboards and reports for leadership and enrolment teams. Maintain consistency and accuracy in CRM reporting. Translate CRM insights into actionable strategies to support data-driven decisions. Collaboration and Enablement Work closely with the CRM Manager to align on project priorities and improvements. Support onboarding and training for new team members using HubSpot. Serve as a main contact for CRM enablement and user support. Location: Remote , Stellenbosch, Western Cape, South Africa
The Strategic Fleet Operations Manager at Bolt supports the Central Operations team in Johannesburg, focusing on the performance and growth of Bolt’s strategic fleet portfolio across Africa and additional global markets. This position centers on operational and commercial oversight, ensuring fleet partners achieve their contractual KPIs and growth targets. Role overview This role involves close collaboration with both central and local teams, aiming for smooth fleet execution and tangible results. Building and maintaining strong relationships with fleet operators is a key part of the job, fostering effective partnerships that drive collective success. What you will do Monitor and enhance the performance of strategic fleet partners. Support fleet partners in meeting contractual KPIs and growth objectives. Facilitate collaboration between central and local operations teams. Build and manage partnerships with fleet operators to ensure seamless execution. Requirements Operational and commercial experience in fleet management or a related field. Strong relationship-building skills with partners and internal teams. Ability to drive measurable outcomes through collaboration.
About the RoleJoin our dynamic team as an Amazon Operations Manager and play a crucial role in spearheading operational excellence across both U.S. and international Amazon marketplaces, particularly during a period of rapid growth.This strategic and hands-on position is pivotal in ensuring optimal inventory availability, logistics efficiency, and effective issue resolution throughout a global, omnichannel business framework. You will collaborate cross-functionally with supply chain, finance, marketing, and product teams to audit, troubleshoot, and enhance product-level operations.Deep expertise in Amazon Seller Central (3P) and robust operational management across diverse regions are essential for success in this role.
Full-time|Remote|Remote — Cape Town, Western Cape, South Africa
Department: OperationsWork Arrangement: RemoteJob Type: Independent Contractor, Full TimeWork Schedule: US Time Zone (flexibility required based on client needs)Eligible Locations: Candidates from the Philippines, LATAM, South Africa, Kenya, and other regions with strong English communication skills are welcome to apply.About Pearl TalentPearl Talent partners with the top 1% of candidates worldwide, connecting them with innovative startups across the US and EU. Our clients have collectively secured over $5 billion in funding, supported by renowned firms like OpenAI, a16z, and Founders Fund. We seek the most driven, talented individuals who are ready to grow and excel in their careers, with opportunities to work internationally and advance to roles comparable to those in the US.Discover our vision, values, and the people we serve: WATCH HEREWhy Join Us?At Pearl Talent, we are more than a recruiting firm; we provide access to exceptional career opportunities alongside visionary founders in the US and EU. Our commitment is to place you in positions that foster growth, challenge, and long-term career fulfillment.Role OverviewThe Operations Manager is responsible for overseeing and enhancing core business operations to promote efficiency, scalability, and excellence in execution. This role combines strategic insight with practical leadership across various processes, systems, data, and personnel.As the operational backbone of our organization, you will establish structure, refine workflows, and empower teams to achieve high performance. This position is perfect for individuals who thrive on taking ownership of outcomes, tackling complex challenges, and managing multiple priorities effectively.Your ImpactYour leadership will bolster operational discipline, minimize inefficiencies, and facilitate sustainable growth. By developing scalable systems and optimizing execution, you'll enable teams to operate more swiftly with clarity and consistency, converting strategy into measurable outcomes.Core ResponsibilitiesOperations Strategy & Execution — 30%Oversee daily operational execution across teams and workflows.Translate business objectives into actionable operational plans.Identify operational gaps, risks, and inefficiencies.Lead continuous improvement initiatives.Process Optimization & Systems — 25%Design, document, and enhance operational processes and SOPs.Implement automation to minimize manual tasks and errors.Enhance cross-functional workflows and handoffs.Maintain comprehensive operational documentation.
The Business Support Manager role at Standard Bank Group centers on operational efficiency and supporting key projects. Located in Roodepoort, this position leads a team dedicated to ensuring business activities align with the organization’s overall strategy. Main responsibilities Lead and support a team to achieve business objectives Coordinate daily operations so they reflect the company’s strategic goals Foster collaboration and encourage innovation within the group Role focus This position requires a balance of hands-on team management and strategic alignment. The Business Support Manager works closely with others to drive continuous improvement and support the organization’s direction.
Join our dynamic team at virtuhire as a Senior Operations Manager specializing in the property and surveying industry. In this pivotal role, you will oversee operational strategies, enhance service delivery, and lead a team dedicated to excellence. Your ability to streamline processes and implement innovative solutions will be crucial in driving our growth and maintaining our competitive edge.
Full-time|On-site|Cape Town, Western Cape, South Africa
About Keen:Keen is more than just a service provider; we are an integral part of our clients' success stories. Specializing in digital marketing, creative solutions, and customer experience, we create compelling, high-impact digital engagements for some of the world's most innovative brands. We assist both U.S. and international companies in scaling effectively by integrating expert teams that yield exceptional results across marketing, creative, customer experience, and sales. At Keen, we pride ourselves on being a true partner in growth — and we invite you to join us in this exciting journey.About the Role:We are seeking a dynamic Senior Operations Manager to oversee Customer Services and Experience delivery for our diverse global clientele. This position requires a visionary leader who thrives on building frameworks from the ground up. You will be responsible for designing processes, implementing systems, and cultivating an environment that fosters world-class service and tangible results. You will engage closely with clients, ensuring operational excellence and adaptability to meet evolving business demands. If you're passionate about constructing structured environments, excel in high-pressure situations, and can inspire a team toward ambitious objectives, we would love to connect with you.What You'll Do:Oversee daily operations for our 24/7/365 Customer Experience and Customer Service teams, guaranteeing exceptional performanceLead, mentor, and develop high-achieving frontline and management teamsAct as the primary liaison with clients, ensuring service delivery exceeds expectationsAnalyze and report on KPIs, leveraging data to inform strategy and executionContinuously enhance internal processes to drive efficiency, speed, and consistencyEnsure adherence to regulatory and client standards across all operational functionsCollaborate with finance to manage budgets and forecastsContribute to managing our office presence and fostering a positive in-office culture in our Wembley location and future centers in Cape TownRecruit, onboard, and coach team members for sustained growth and scalability
2U, Inc. is committed to expanding access to quality digital education. As the parent company of edX, 2U partners with over 230 colleges, universities, and corporate organizations to offer more than 4,000 online courses and degree programs worldwide. Role Overview The Senior Manager, Cybersecurity Operations, leads the advancement and management of 2U’s global cyber defense and security operations. This role is responsible for guiding threat detection, incident response, vulnerability management, and operational security monitoring across the organization’s global footprint. Based in Cape Town, this leader directs a team of security engineers responsible for daily operations. The position acts as a key operational bridge between cybersecurity engineering, infrastructure, SRE, IT, and external partners, including managed and embedded resources. Maintaining technical credibility, the focus is on operational excellence, incident readiness, process improvement, and ensuring high-quality, consistent execution of security operations at scale. Success in this role requires strong leadership, clear judgment under pressure, and the ability to communicate technical security events in risk-based terms to senior stakeholders. The Senior Manager is accountable for operational outcomes, alignment with industry frameworks, and the ongoing enhancement of tools, processes, and team skills to reduce risk to 2U’s most critical systems. Key Responsibilities Direct daily cybersecurity operations, including threat detection, investigation, response, and remediation across cloud, application, and infrastructure environments. Ensure security monitoring, alerting, and response processes are consistently executed, well-documented, and aligned with established SLAs and severity models. Manage operational oversight of security tools such as SIEM, EDR, and SOAR, ensuring correct configuration, maintenance, and delivery of actionable results. Promote continuous improvement of operational runbooks, response workflows, and automation to reduce manual work and improve response quality.
Full-time|Remote|Remote — Johannesburg, Gauteng, South Africa
WeconnectU is a premier software-as-a-service (SaaS) provider specializing in the property management sector. We are currently seeking a talented Business Development Manager to spearhead our sales efforts and enhance our presence in Johannesburg, Gauteng.This position focuses on engaging with Property Managers and Homeowners Associations (HOAs), offering an exciting opportunity for a proactive sales professional with a background in property management and software solutions.Your role will involve identifying new business opportunities, nurturing client relationships, and successfully closing deals to aid property managers in optimizing their operations with our cutting-edge software.Key ResponsibilitiesIdentify and pursue new business opportunities within the property management industry.Establish and maintain strong relationships with both prospective and existing clients.Conduct product demonstrations and presentations to highlight the advantages of WeconnectU's solutions.Formulate and implement sales strategies to achieve and surpass sales targets.Manage negotiations and finalize contracts with clients.Collaborate with the marketing and sales teams to execute targeted campaigns.Provide ongoing client support to ensure satisfaction and retention.Stay informed about industry trends and competitive landscape to enhance sales strategies.
Join WNS Global Services as an Assistant Manager - Operations, where you will play a pivotal role in overseeing daily operations and ensuring optimal performance within our team. We are looking for a proactive leader with excellent communication and organizational skills to drive operational excellence.
Join our dynamic team at ZenEducate as an Operations Executive in Cape Town! You will play a pivotal role in streamlining our operational processes, ensuring efficiency, and enhancing the overall experience for our clients and educators. If you are a detail-oriented individual with a passion for operational excellence, we want to hear from you!
Join Digital Virgo as a Business Operations Manager where you will play a pivotal role in optimizing our business processes and enhancing operational efficiency. You will lead strategic initiatives, manage cross-functional teams, and drive performance improvements that align with our organizational goals.Your expertise will contribute to the development and …
Contract|$3K/yr - $3K/yr|Remote|Remote — South Africa
Integrator / Business Operations & Delivery ManagerType: Contractor or Part-time LeadReports to: Founder / StrategistTeam managed: Campaign, Content, Tech contractorsLocation: RemoteTimezone: FlexibleStart date: ImmediateMissionIn this pivotal role, you will assume complete responsibility for daily operations and delivery within a pod-based team. Your primary focus is to ensure timely and high-quality completion of client projects while facilitating smooth internal team collaboration. You will streamline workflows, eliminate obstacles, and maintain momentum for both people and projects.If you thrive on structure, enjoy simplifying processes, and are excited about leveraging AI and automation to minimize manual tasks, this position is perfect for you.Given that our contractors and campaigns span multiple time zones, we emphasize asynchronous communication over meetings.The ideal candidate is tech-savvy, not only adept at following processes but also passionate about driving improvements and automation.ResponsibilitiesProject & Delivery ManagementCoordinate and manage deliverables across all pods (Campaign, Content, Tech)Translate client goals and needs into actionable tasks, deadlines, and workflowsMonitor delivery status and proactively address bottlenecksConduct weekly pod check-ins and update ClickUp/Notion boardsOversee quality assurance prior to launches (links, assets, automations, emails)Customer Success & Client CommunicationAct as the primary point of contact for ongoing clients (non-sales)Provide regular updates on status, deliverable timelines, and next stepsAddress incoming requests and direct them to the appropriate person or podMonitor client satisfaction and ensure effective communication for retentionProactively identify and communicate potential blockers or delays to clientsContractor OversightManage a team of 10–20 freelancers and specialistsDistribute tasks, clarify expectations, follow up, and ensure qualityReview submissions (copy, design, tech builds) and facilitate approvalsMaintain clear communication and timelines within the teamWorkflow & AutomationIdentify inefficiencies and simplify workflows across podsUtilize AI and no-code tools (ClickUp, Notion, Make, Zapier) to automate processesKeep internal documentation up to date for standardized processesSuggest and implement 1–2 operational improvements each monthAI-First OperationsLeverage tools like ChatGPT, Notion AI, and ClickUp AI to create briefs, SOPs, checklists, and reportsFacilitate daily updates from contractorsSummarize weekly progress updates for stakeholders
Join our dynamic team at WNS Global Services as an Assistant Manager in Operations focusing on Business Collections. In this role, you will oversee and enhance our operations, ensuring the timely collection of funds while maintaining excellent client relations. You will lead a dedicated team, implement operational strategies, and contribute to the overall growth of the organization.
Location: South Africa (Remote)Schedule: US HoursAbout EmmingtonEmmington is a globally recognized portfolio of companies operating across regions such as the UK, USA, Australia, New Zealand, and Dubai. We collaborate with organizations dedicated to enhancing customer acquisition and fostering sustainable growth. Our diverse portfolio spans both B2B and B2C sectors, and we engage in ownership, investment, and consulting for various enterprises. Each of our partners shares a commitment to growth, performance, and effective scaling.About the RoleWe are seeking a results-oriented Operations Manager who will take ownership of building systematic structures, enhancing accountability, and optimizing execution across our operations. This entrepreneurial position requires you to develop and refine systems rather than just maintain them. You will partner closely with leadership to transform our vision into tangible results. If you thrive in a process-driven, fast-paced environment and are decisive, this role is tailored for you.Your Responsibilities:Operational LeadershipManage daily business operations effectively.Design, implement, and optimize Standard Operating Procedures (SOPs).Enhance workflow efficiency and scalability.Develop and oversee KPI dashboards to track performance.Strategic ExecutionConvert company objectives into actionable operational plans.Break down quarterly targets into clear, achievable deliverables.Proactively identify and resolve bottlenecks.Team ManagementLead and motivate remote team members.Establish clear KPIs and uphold accountability.Conduct regular performance check-ins to ensure progress.Systems & AutomationImplement innovative tools to enhance operational efficiency.
About the PositionPosition Type: Full-Time, Remote Working Hours: U.S. Business Hours (EST Required)We are seeking an exceptionally organized and detail-oriented Business Operations Coordinator to facilitate daily business operations, covering various aspects such as systems management, billing, crew tracking, client interactions, and administrative tasks.This role requires a proactive individual who excels in structured settings, demonstrates meticulous attention to detail, and takes accountability for operational precision. You will collaborate closely with the Owner, managing multiple facets of operations, finance coordination, scheduling, and client relations.This is not a strategic or high-level management position; rather, it focuses on consistent execution, adherence to systems, and ensuring operational tasks are completed accurately the first time.Your Key ResponsibilitiesOperational EfficiencyOversee daily operational workflows to guarantee optimal business performance.Assist the Owner with various administrative and operational coordination tasks.Proactively identify inefficiencies or gaps within operations.Data & Systems ManagementMaintain and update records in the CRM, ensuring job data, client information, and scheduling details are current and accurate.Organize and manage digital files using platforms such as Excel, OneDrive, and CompanyCam.Ensure data integrity across systems to avoid reporting or billing discrepancies.Billing & InvoicingProcess invoices and ensure billing aligns with completed work accurately.Follow up on outstanding payments and keep accounts receivable records organized.Collaborate with the accounting team to maintain organized and complete documentation and financial records.Crew Scheduling & Job MonitoringTrack crew schedules and job progress utilizing Aspire and Azuga.Identify and resolve scheduling conflicts, time discrepancies, or project delays proactively.Ensure daily time entries are recorded accurately for payroll and job costing purposes.Client Management & Lead TrackingManage incoming leads and client communications on behalf of the Owner.Regularly update CRM records to prevent stagnation in the pipeline.Monitor follow-ups to ensure all inquiries and requests are addressed promptly.Documentation & ReportingPrepare reports, proposals, and responses to Requests for Proposals (RFPs).Assist with vendor research, pricing comparisons, and municipal contract inquiries.Maintain organized documentation for both internal and external utilization.Administrative & Communication SupportProvide comprehensive administrative support to the Owner and the operational team.
Join Our Team as an Operations Manager!Location: South Africa (Remote – US Hours)Employment Type: Full-Time, Work from HomeWorking Hours: Monday to Friday: 9am-5pm (US Hours)Compensation: Monthly SalaryRole OverviewAs the Operations Manager, you will play a critical role in steering the daily operations of our business, ensuring optimal efficiency, productivity, and quality. Your expertise in process optimization, team leadership, and resource management will be pivotal in achieving our organizational objectives.Key ResponsibilitiesSupervise and manage daily operational activities to guarantee seamless workflows.Design and implement operational policies, procedures, and best practices.Lead, mentor, and manage operational teams to meet performance targets.Track key performance indicators (KPIs) and foster a culture of continuous improvement.Partner with leadership to align operations with strategic goals.Effectively manage budgets, resources, and operational expenditures.Identify operational risks and devise mitigation strategies.Act as the primary point of contact for operational issues and escalations.
We are seeking a proactive and detail-oriented Assistant Manager - Operations to join our dynamic team at WNS Global Services in Cape Town. In this role, you will be instrumental in optimizing our operational processes and ensuring smooth day-to-day operations. You will collaborate closely with various departments, drive operational excellence, and contribute to strategic initiatives aimed at enhancing service delivery.
virtuhire is seeking a Brand Operations Manager to support a growing direct-to-consumer skincare brand headquartered in the UK. This remote position is open to candidates based in South Africa. The role centers on building structure, driving accountability, and supporting growth by working closely with the founder and cross-functional teams. Role Overview The Brand Operations Manager will develop and maintain the systems, processes, and workflows that keep the business organized and moving forward. The job covers weekly planning, team coordination, product launch support, vendor management, and tracking operational performance. The position offers broad exposure to how a D2C brand operates, from product development through marketing and team management. The brand is also integrating AI into its operations, offering a chance to lead and learn in a changing business landscape. What You Will Do Brand Operations & Execution Build and manage the company’s project management system using tools such as Asana, Notion, ClickUp, or Monday.com. Break down company priorities into weekly tasks, timelines, and clear responsibilities. Track progress across teams to ensure tasks are completed on schedule. Spot and address bottlenecks before they become larger problems. Promote visibility, accountability, and operational discipline within the team. Team Cadence, Leadership & Performance Lead daily team meetings to keep focus on key outcomes. Maintain clear communication across departments so everyone stays aligned. Follow up regularly to ensure plans are carried out effectively. Help resolve internal challenges and keep the team moving forward. Support a high-performance culture, ensuring the team works efficiently under your guidance. Work with the founder to uphold clarity, structure, and discipline throughout the organization. Growth Accountability Track brand growth metrics and ensure alignment with strategic goals. Assess marketing team performance and confirm goals are being met. This role offers a hands-on view into the daily operations of a D2C brand and the chance to help shape its future direction.
Full-time|On-site|Cape Town, Western Cape, South Africa
Role Overview Keen is seeking an Operations Manager in Cape Town, Western Cape, South Africa. This role leads daily operations and drives improvements across departments. The Operations Manager works closely with teams throughout the company to strengthen processes and support service delivery. What You Will Do Oversee operational workflows to maintain efficiency and consistency Develop and implement strategies for process improvement Manage resources to support business goals Work with cross-functional teams to deliver high-quality service
Full-time|Remote|Remote — Stellenbosch, Western Cape, South Africa
peopleworth supports an environment where both individuals and performance thrive. As part of our Employer Group, we work with forward-thinking organizations to open new opportunities across our growing network. Role Overview The CRM Operations Manager (HubSpot) plays a key role in strengthening our enrolment and marketing operations. This position focuses on keeping our CRM running smoothly day-to-day, improving documentation, supporting users, and scaling processes. The role is central to building a reliable CRM function that supports revenue growth, detailed reporting, and informed decision-making across peopleworth. Main Responsibilities CRM Operations and Maintenance Manage daily HubSpot operations to ensure system reliability and accurate data. Respond to CRM-related questions, troubleshoot issues, and handle support tickets from internal teams. Monitor system performance and address potential problems proactively. Documentation and Knowledge Management Create and update CRM playbooks, process maps, and training materials. Build and maintain a knowledge base covering workflows, integrations, and best practices. Document new automations, reports, and integrations as they are developed. Optimization and Continuous Improvement Audit existing workflows and automations to identify areas for simplification. Work with stakeholders to roll out and review new HubSpot features. Help standardize CRM processes across the organization. Reporting and Insights Design and maintain dashboards and reports for leadership and enrolment teams. Maintain consistency and accuracy in CRM reporting. Translate CRM insights into actionable strategies to support data-driven decisions. Collaboration and Enablement Work closely with the CRM Manager to align on project priorities and improvements. Support onboarding and training for new team members using HubSpot. Serve as a main contact for CRM enablement and user support. Location: Remote , Stellenbosch, Western Cape, South Africa
The Strategic Fleet Operations Manager at Bolt supports the Central Operations team in Johannesburg, focusing on the performance and growth of Bolt’s strategic fleet portfolio across Africa and additional global markets. This position centers on operational and commercial oversight, ensuring fleet partners achieve their contractual KPIs and growth targets. Role overview This role involves close collaboration with both central and local teams, aiming for smooth fleet execution and tangible results. Building and maintaining strong relationships with fleet operators is a key part of the job, fostering effective partnerships that drive collective success. What you will do Monitor and enhance the performance of strategic fleet partners. Support fleet partners in meeting contractual KPIs and growth objectives. Facilitate collaboration between central and local operations teams. Build and manage partnerships with fleet operators to ensure seamless execution. Requirements Operational and commercial experience in fleet management or a related field. Strong relationship-building skills with partners and internal teams. Ability to drive measurable outcomes through collaboration.
About the RoleJoin our dynamic team as an Amazon Operations Manager and play a crucial role in spearheading operational excellence across both U.S. and international Amazon marketplaces, particularly during a period of rapid growth.This strategic and hands-on position is pivotal in ensuring optimal inventory availability, logistics efficiency, and effective issue resolution throughout a global, omnichannel business framework. You will collaborate cross-functionally with supply chain, finance, marketing, and product teams to audit, troubleshoot, and enhance product-level operations.Deep expertise in Amazon Seller Central (3P) and robust operational management across diverse regions are essential for success in this role.
Full-time|Remote|Remote — Cape Town, Western Cape, South Africa
Department: OperationsWork Arrangement: RemoteJob Type: Independent Contractor, Full TimeWork Schedule: US Time Zone (flexibility required based on client needs)Eligible Locations: Candidates from the Philippines, LATAM, South Africa, Kenya, and other regions with strong English communication skills are welcome to apply.About Pearl TalentPearl Talent partners with the top 1% of candidates worldwide, connecting them with innovative startups across the US and EU. Our clients have collectively secured over $5 billion in funding, supported by renowned firms like OpenAI, a16z, and Founders Fund. We seek the most driven, talented individuals who are ready to grow and excel in their careers, with opportunities to work internationally and advance to roles comparable to those in the US.Discover our vision, values, and the people we serve: WATCH HEREWhy Join Us?At Pearl Talent, we are more than a recruiting firm; we provide access to exceptional career opportunities alongside visionary founders in the US and EU. Our commitment is to place you in positions that foster growth, challenge, and long-term career fulfillment.Role OverviewThe Operations Manager is responsible for overseeing and enhancing core business operations to promote efficiency, scalability, and excellence in execution. This role combines strategic insight with practical leadership across various processes, systems, data, and personnel.As the operational backbone of our organization, you will establish structure, refine workflows, and empower teams to achieve high performance. This position is perfect for individuals who thrive on taking ownership of outcomes, tackling complex challenges, and managing multiple priorities effectively.Your ImpactYour leadership will bolster operational discipline, minimize inefficiencies, and facilitate sustainable growth. By developing scalable systems and optimizing execution, you'll enable teams to operate more swiftly with clarity and consistency, converting strategy into measurable outcomes.Core ResponsibilitiesOperations Strategy & Execution — 30%Oversee daily operational execution across teams and workflows.Translate business objectives into actionable operational plans.Identify operational gaps, risks, and inefficiencies.Lead continuous improvement initiatives.Process Optimization & Systems — 25%Design, document, and enhance operational processes and SOPs.Implement automation to minimize manual tasks and errors.Enhance cross-functional workflows and handoffs.Maintain comprehensive operational documentation.
The Business Support Manager role at Standard Bank Group centers on operational efficiency and supporting key projects. Located in Roodepoort, this position leads a team dedicated to ensuring business activities align with the organization’s overall strategy. Main responsibilities Lead and support a team to achieve business objectives Coordinate daily operations so they reflect the company’s strategic goals Foster collaboration and encourage innovation within the group Role focus This position requires a balance of hands-on team management and strategic alignment. The Business Support Manager works closely with others to drive continuous improvement and support the organization’s direction.
Join our dynamic team at virtuhire as a Senior Operations Manager specializing in the property and surveying industry. In this pivotal role, you will oversee operational strategies, enhance service delivery, and lead a team dedicated to excellence. Your ability to streamline processes and implement innovative solutions will be crucial in driving our growth and maintaining our competitive edge.
Full-time|On-site|Cape Town, Western Cape, South Africa
About Keen:Keen is more than just a service provider; we are an integral part of our clients' success stories. Specializing in digital marketing, creative solutions, and customer experience, we create compelling, high-impact digital engagements for some of the world's most innovative brands. We assist both U.S. and international companies in scaling effectively by integrating expert teams that yield exceptional results across marketing, creative, customer experience, and sales. At Keen, we pride ourselves on being a true partner in growth — and we invite you to join us in this exciting journey.About the Role:We are seeking a dynamic Senior Operations Manager to oversee Customer Services and Experience delivery for our diverse global clientele. This position requires a visionary leader who thrives on building frameworks from the ground up. You will be responsible for designing processes, implementing systems, and cultivating an environment that fosters world-class service and tangible results. You will engage closely with clients, ensuring operational excellence and adaptability to meet evolving business demands. If you're passionate about constructing structured environments, excel in high-pressure situations, and can inspire a team toward ambitious objectives, we would love to connect with you.What You'll Do:Oversee daily operations for our 24/7/365 Customer Experience and Customer Service teams, guaranteeing exceptional performanceLead, mentor, and develop high-achieving frontline and management teamsAct as the primary liaison with clients, ensuring service delivery exceeds expectationsAnalyze and report on KPIs, leveraging data to inform strategy and executionContinuously enhance internal processes to drive efficiency, speed, and consistencyEnsure adherence to regulatory and client standards across all operational functionsCollaborate with finance to manage budgets and forecastsContribute to managing our office presence and fostering a positive in-office culture in our Wembley location and future centers in Cape TownRecruit, onboard, and coach team members for sustained growth and scalability
2U, Inc. is committed to expanding access to quality digital education. As the parent company of edX, 2U partners with over 230 colleges, universities, and corporate organizations to offer more than 4,000 online courses and degree programs worldwide. Role Overview The Senior Manager, Cybersecurity Operations, leads the advancement and management of 2U’s global cyber defense and security operations. This role is responsible for guiding threat detection, incident response, vulnerability management, and operational security monitoring across the organization’s global footprint. Based in Cape Town, this leader directs a team of security engineers responsible for daily operations. The position acts as a key operational bridge between cybersecurity engineering, infrastructure, SRE, IT, and external partners, including managed and embedded resources. Maintaining technical credibility, the focus is on operational excellence, incident readiness, process improvement, and ensuring high-quality, consistent execution of security operations at scale. Success in this role requires strong leadership, clear judgment under pressure, and the ability to communicate technical security events in risk-based terms to senior stakeholders. The Senior Manager is accountable for operational outcomes, alignment with industry frameworks, and the ongoing enhancement of tools, processes, and team skills to reduce risk to 2U’s most critical systems. Key Responsibilities Direct daily cybersecurity operations, including threat detection, investigation, response, and remediation across cloud, application, and infrastructure environments. Ensure security monitoring, alerting, and response processes are consistently executed, well-documented, and aligned with established SLAs and severity models. Manage operational oversight of security tools such as SIEM, EDR, and SOAR, ensuring correct configuration, maintenance, and delivery of actionable results. Promote continuous improvement of operational runbooks, response workflows, and automation to reduce manual work and improve response quality.
Full-time|Remote|Remote — Johannesburg, Gauteng, South Africa
WeconnectU is a premier software-as-a-service (SaaS) provider specializing in the property management sector. We are currently seeking a talented Business Development Manager to spearhead our sales efforts and enhance our presence in Johannesburg, Gauteng.This position focuses on engaging with Property Managers and Homeowners Associations (HOAs), offering an exciting opportunity for a proactive sales professional with a background in property management and software solutions.Your role will involve identifying new business opportunities, nurturing client relationships, and successfully closing deals to aid property managers in optimizing their operations with our cutting-edge software.Key ResponsibilitiesIdentify and pursue new business opportunities within the property management industry.Establish and maintain strong relationships with both prospective and existing clients.Conduct product demonstrations and presentations to highlight the advantages of WeconnectU's solutions.Formulate and implement sales strategies to achieve and surpass sales targets.Manage negotiations and finalize contracts with clients.Collaborate with the marketing and sales teams to execute targeted campaigns.Provide ongoing client support to ensure satisfaction and retention.Stay informed about industry trends and competitive landscape to enhance sales strategies.
Join WNS Global Services as an Assistant Manager - Operations, where you will play a pivotal role in overseeing daily operations and ensuring optimal performance within our team. We are looking for a proactive leader with excellent communication and organizational skills to drive operational excellence.
Join our dynamic team at ZenEducate as an Operations Executive in Cape Town! You will play a pivotal role in streamlining our operational processes, ensuring efficiency, and enhancing the overall experience for our clients and educators. If you are a detail-oriented individual with a passion for operational excellence, we want to hear from you!
