Case Manager Jobs in Brazil

928 jobs found

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lago-1 logo
Full-time|Remote|Remote — Brazil

We are looking for a dedicated Amazon Case Specialist to join our team remotely in Brazil. This role is pivotal in ensuring our clients and internal stakeholders receive exceptional support while navigating the complexities of the Amazon Seller platform. You will work during Pacific Standard Time hours (9am - 5pm) and play a crucial role in managing seller i…

Feb 3, 2026
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AB InBev logo
Full-time|On-site|São Paulo, SP, Brazil

Work Model: On-site | Location: São Paulo, SPAbout Us:AB InBev stands as a leader in the global brewing industry and ranks among the top five consumer product companies worldwide. Boasting over 500 beer brands, we hold a top position in numerous key beer markets including North America, Latin America, Europe, Asia, and Africa.About AB InBev Growth Group:Established in 2022, the Growth Group integrates our B2B, DTC, Sales & Distribution, and Marketing teams to optimize data usage and drive digital transformation and organic growth across AB InBev globally. We support renowned beer brands such as Corona, Budweiser, and Michelob Ultra while also offering a suite of digital products, including our B2B commerce platform BEES, and on-demand delivery services like Ze Delivery and TaDa Delivery.Our exceptional team is dedicated to understanding and meeting consumer and customer needs, leveraging technology, and scaling growth opportunities.About the Role:As a Market Success Analyst, your main responsibility will be to facilitate the BEES intake process by gathering, organizing, and transforming market demands and business needs into structured business cases. You will utilize data and key performance indicators (KPIs) to assess impact and value, ensuring transparent, data-driven prioritization. Your role will involve ensuring end-to-end visibility and converting inputs from various teams into structured data, insightful reporting, and actionable insights.Your Responsibilities:Facilitate the intake process for ABI's mature markets, ensuring that business cases are accurately documented and tracked.Maintain robust documentation processes and centralized knowledge management using shared tools.Consolidate and analyze data pertinent to business cases, product initiatives, and market requests.Model the expected impact of proposed business cases on objectives and key results (OKRs) to guide prioritization.Collect and structure market satisfaction survey results regarding the intake process, identifying opportunities and generating insights based on personas.Develop reports, dashboards, and executive-ready materials that effectively communicate insights and performance metrics.

Mar 27, 2026
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Sezzle logo
Contract|$5K/mo - $7.5K/mo|Remote|Brazil, Remote

Sezzle is seeking a dynamic and detail-oriented IT Vendor Management Program Manager to spearhead our third-party risk management framework.At Sezzle, we are on a mission to empower the next generation financially. We are reshaping the shopping experience by integrating innovative technology with seamless, interest-free installment plans that make shopping smarter and more accessible. Our goal is to redefine how consumers discover, engage with, and purchase their favorite products while positively impacting merchant sales through enhanced conversions and elevated order values. As we continue to innovate in the fintech and retail landscape, we are building a passionate and agile team dedicated to crafting a unique shopping journey that transcends mere transactions.In this role, you will:Collaborate with cross-functional teams, including IT, Legal, and Compliance, to establish and uphold third-party risk management standards and governance practices.Conduct in-depth vendor due diligence and ongoing monitoring activities, assessing consumer-impact risks, analyzing complaints, and ensuring adherence to privacy and data protection standards.Oversee documentation and reporting related to third-party risks, maintain vendor and data processor inventories, and ensure compliance through timely onboarding and offboarding processes.Perform regular risk assessments to evaluate vendor risk levels and ensure alignment with our security and operational standards.

Feb 24, 2026
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Asksuite logo
Full-time|On-site|Florianópolis, Brazil, Santa Catarina, Brasil

Asksuite is recognized for its chatbot platform tailored to the hospitality and tourism sector, operating around the clock in multiple languages. With clients in over 80 countries and a team of more than 150 people across seven countries, Asksuite continues to grow its reach and reputation. The company has been named the 7th best place to work in Santa Catarina by Great Place to Work and has earned top honors in the Hotel Tech Awards for tourism technology. Role overview The Partnerships Manager (Acquisition & Account Management) is based in Florianópolis, Brazil. This position focuses on acquiring new partners and managing relationships with the current partner base. The role combines commercial skills with relationship-building, helping Asksuite expand its ecosystem through reseller programs, affiliate marketing, referrals, and technology partnerships. Key responsibilities Recruit, qualify, and onboard new partners into reseller, affiliate, referral, and technology programs. Manage and strengthen relationships with existing partners, focusing on training, engagement, and revenue growth. Lead training sessions, onboarding activities, and regular business meetings. Develop and execute initiatives with partners to generate demand and close new deals. Track and report on performance metrics, identifying areas for growth. Work closely with Marketing and Product teams to improve the partner journey from start to finish. What helps you succeed Strong communication skills and a commercial mindset. Ability to balance acquiring new partners with managing and training existing ones. Comfort with metrics, challenges, and adapting to changing priorities.

Apr 29, 2026
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Sophos Ltd. logo
Full-time|On-site|Brazil

About UsSophos is a leading global innovator in advanced cybersecurity solutions, dedicated to combating cyberattacks. With the strategic acquisition of Secureworks in February 2025, we have united two trailblazers that have transformed the cybersecurity landscape with cutting-edge, AI-optimized services, technologies, and products. Sophos stands as the largest pure-play Managed Detection and Response (MDR) provider, safeguarding over 28,000 organizations worldwide. Our expansive portfolio includes top-tier endpoint, network, email, and cloud security solutions, all seamlessly integrated within the Sophos Central platform. Secureworks enhances our offerings with its market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, and a comprehensive advisory service suite. Our solutions are delivered through reseller partners, Managed Service Providers (MSPs), and Managed Security Service Providers (MSSPs) across the globe, protecting more than 600,000 organizations from a multitude of cyber threats, including phishing, ransomware, and state-sponsored attacks. Powered by historical and real-time threat intelligence from Sophos X-Ops and the newly established Counter Threat Unit (CTU), we are committed to securing the digital world. Learn more at www.sophos.com.Role SummarySophos is on the lookout for a dynamic Country Manager to spearhead and expand our operations in Brazil, taking full responsibility for the Small and Medium Business (SMB), Midmarket, and Enterprise segments. This pivotal role involves driving revenue growth in Brazil by leading a dedicated team of around 10 field sales professionals focused on opportunity identification, pipeline development, customer engagement, and closing new business.While Sophos operates on a 100% channel-first model, this role transcends traditional channel management. The Country Manager will direct a customer-facing sales team, tasked with uncovering opportunities, fostering executive relationships, generating demand, and securing business collaboratively with channel partners. Success hinges on effective field execution, disciplined sales leadership, and a collaborative approach with partners to market Sophos solutions and expedite revenue growth.This position demands a visionary leader adept at blending strategic insight with hands-on execution. The Country Manager will set the strategic direction for the Brazilian market, mentor a high-performing sales team, engage directly with customers and partners, and drive sustainable growth across all market segments.

Apr 13, 2026
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Experian logo
Full-time|On-site|São Paulo

Join Experian as a Product Manager, where you will lead innovative product strategies that shape the future of data-driven insights. As a pivotal member of our team, you will collaborate with cross-functional teams to enhance our product offerings and drive customer satisfaction. Your analytical mindset and customer-focused approach will help us deliver exceptional value to our clients.

Mar 24, 2026
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Valsoft Corporation logo
Administrative Manager

Valsoft Corporation

Full-time|On-site|Curitiba, State of Paraná, Brazil

About Fast Medic Fast Medic focuses on improving health management and supporting better quality of life for citizens. With more than 20 years serving the government sector, the company is based in Curitiba, Paraná, and also works in São Paulo, Ceará, and Minas Gerais. The team brings expertise in Public Health Management and Systems Development, delivering secure and efficient technology solutions to municipalities throughout Brazil. Role Overview: Administrative Manager Fast Medic, part of Valsoft Corporation, seeks an Administrative Manager to lead administrative, financial, and HR support functions. This role calls for someone who not only handles daily tasks but also shapes and organizes processes to protect the company’s organizational and financial stability. The ideal candidate brings autonomy, a strong analytical approach, and hands-on experience managing multiple business areas. A proactive mindset and the ability to see the big picture are key for success in this position. Location Curitiba, State of Paraná, Brazil

Apr 28, 2026
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evolution logo
Full-time|On-site|São Paulo

evolution is seeking a Technical Operations Manager in São Paulo to help drive operational performance within the property management department. The position centers on supervising technical operations and finding ways to make systems and processes work more efficiently. Key Responsibilities Manage daily technical operations supporting property management activities Collaborate with various teams to enhance service delivery Spot opportunities for process improvements and put them into action to align with business objectives Monitor and maintain smooth, efficient system operations Collaboration This role works closely with cross-functional teams to develop and introduce new solutions that support business progress.

Apr 21, 2026
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Experian logo
Full-time|On-site|São Paulo

Join Experian as a Design Manager, where you will lead our creative team in delivering innovative design solutions that enhance user experience and drive business success. In this role, you will collaborate with cross-functional teams, guiding the design process from concept to execution while ensuring alignment with our brand identity.

Apr 10, 2026
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Enter AI logo
Full-time|On-site|São Paulo

About Enter AI Enter AI aims to position Brazil as a global leader in artificial intelligence. The team blends human expertise with advanced technology to handle large-scale, critical tasks that still require manual processes. The platform supports major companies across Latin America, starting with legal operations and expanding into broader corporate workflows. By applying artificial intelligence, Enter AI helps companies create customized legal defenses at scale. This approach reduces costs and improves litigation outcomes. The team includes professionals from institutions such as Harvard and Stanford, and works with partners like Meta, Itaú, and Airbnb. Office Manager Role , São Paulo The Office Manager plays a key role in maintaining an efficient, welcoming workplace. This person helps create a positive experience for both the team and visitors.

Apr 17, 2026
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Adyen N.V. logo
Full-time|On-site|São Paulo

Join Adyen as a Project Operations Manager in São Paulo, where you will spearhead the management of our project operations, ensuring the seamless execution of our strategic initiatives. You will collaborate closely with cross-functional teams, optimizing processes to drive efficiency and elevate the client experience.

Apr 7, 2026
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insiderone logo
Full-time|On-site|Sao Paulo, Brazil

insiderone seeks a Customer Onboarding Manager - Implementation Project Manager based in Sao Paulo, Brazil. The role centers on guiding clients through their initial experience, ensuring onboarding and project implementation run smoothly and meet expectations. Key responsibilities Lead onboarding projects for new clients from kickoff through completion Coordinate with internal teams to align resources and fulfill project requirements Oversee project timelines, tracking progress to keep deliverables on schedule Work directly with customers to understand their needs and respond to questions during onboarding Collaboration This position involves close partnership with multiple teams throughout insiderone. The goal is to deliver consistent, high-quality service at every step of the onboarding journey.

Apr 24, 2026
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RevenueCat logo
Full-time|Remote|Americas

RevenueCat simplifies the complexities of creating and scaling in-app subscriptions. Since our inception in Y Combinator's S18 batch, we have established ourselves as the leading monetization platform for mobile applications, powering over 40% of new subscription apps. With an impressive processing volume of over $10 billion annually, we empower everyone from independent developers in Brazil to the OpenAI mobile team to optimize and grow their revenue.As a remote-first organization with over 120 team members across 25 countries, we are driven by values that we genuinely uphold: Customer Obsession, Always Be Shipping, Own It, and Balance. If you aspire for your work to impact hundreds of millions of end-users and aid the developers behind them in earning their due, you will thrive here.The RoleAt RevenueCat, we cater to a diverse array of users: providing seamless integration and maintenance of subscription infrastructure for engineers, enhancing conversion and revenue for product teams, offering invaluable insights for marketers, and delivering exceptional support for our customer success teams. We are deeply committed to engaging with and learning from the varied users of our platform.Events play a crucial role in this engagement: Our team regularly participates in diverse events around the globe, which presents an excellent opportunity to learn from the myriad individuals who utilize RevenueCat daily, connect with colleagues, and potentially gather numerous leads.We are currently seeking a Senior Event Manager to join our team dedicated to creating impactful in-person events and virtual experiences. Collaborating closely with Sabrina, our Events Lead, you will spearhead strategic initiatives across our event calendar, conceptualize and implement innovative first-party experiences, and lead groundbreaking event programs aimed at leaving a lasting impression and driving measurable business results.As our next Senior Event Manager, you will take immediate ownership of significant event programs and lead cross-functional initiatives that align events with our broader company objectives. Your collaboration with Sales, Success, and Product teams will be essential in designing targeted experiences that enhance pipeline and strengthen customer relationships. Throughout your journey, you will mentor team members and independently drive critical event strategies for the company.What You'll Be Responsible ForYou will work on event strategy development, manage complex multi-stakeholder projects, and ensure operational excellence across our expanding event portfolio. You will independently oversee and reimagine various first-party events, including roadshows, customer dinners, workshops, and lunch & learns, while leading major workforce initiatives.

Feb 19, 2026
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Accor logo
Full-time|On-site|Rio de Janeiro

A POSIÇÃOComo Gerente de Projetos no PMO, sua missão será apoiar, coordenar e supervisionar iniciativas estratégicas e operacionais no hotel, assegurando que todos os projetos sejam entregues dentro dos prazos, orçamentos e padrões de excelência esperados em um hotel de luxo. Você atuará como um elo fundamental entre o comitê e as equipes de operações, marketing, comercial e manutenção, promovendo eficiência, governança e resultados significativos.PRINCIPAIS ATIVIDADESGerenciar o portfólio completo de projetos, assegurando alinhamento com a visão da Gerência Geral;Implementar metodologias de gestão de projetos adequadas à complexidade de um grande hotel de luxo;Monitorar cronogramas, custos, riscos e KPIs críticos, gerando relatórios estratégicos para a liderança;Coordenar equipes multifuncionais (operações, marketing, TI, manutenção, F&B), garantindo que todos os projetos avancem de forma harmoniosa;Assistir gerentes de projetos individuais com ferramentas, padrões e melhores práticas de gestão;Identificar riscos e oportunidades antecipadamente, assegurando uma experiência impecável para os hóspedes em todos os momentos.

Mar 11, 2026
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dLocal logo
Full-time|On-site|Brazil

Why Should You Join dLocal?dLocal empowers leading global companies to seamlessly collect payments across 40 countries in emerging markets. Renowned brands depend on us to enhance conversion rates and facilitate effortless payment expansion. As a dual role of payments processor and merchant of record in our operational regions, we enable our merchants to penetrate the world’s most rapidly growing markets.By becoming part of our team, you will join an extraordinary global workforce that drives our mission forward. At dLocal, you will collaborate with over 1000 talented individuals from more than 30 nationalities, shaping an international career that positively influences millions of daily lives. We are innovators who embrace challenges, prioritize customer satisfaction, and if this resonates with you, we believe you will excel in our dynamic environment.We are on the lookout for a Senior Product Manager to spearhead the vision, strategy, and execution of dLocal’s product offerings. You will take ownership of the entire product lifecycle, from discovery and definition through to delivery and ongoing enhancement, focusing on solutions that generate value for both our clientele and the business.This pivotal role exists at the crossroads of product innovation, business requirements, and operational excellence, necessitating close collaboration with engineering, data, design, and cross-functional teams.Your responsibilities will include crafting products that cater to customer needs, align with business goals, and ensure scalability, reliability, and compliance where necessary.The ideal candidate will possess proven expertise in product management, preferably within financial services, payments, or other intricate sectors, alongside a solid track record of delivering scalable, secure, and impactful products.

Mar 30, 2026
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jobgether logo
Full-time|On-site|Brazil

jobgether is hiring a Finance and Business Manager to join the team in Brazil. This role takes charge of financial operations, with a focus on budgeting, forecasting, and supporting business decisions through financial analysis. Key responsibilities Oversee daily financial activities and processes Lead the creation and management of budgets and forecasts Track financial performance and highlight opportunities for improvement Offer financial guidance and recommendations to help drive business growth Requirements Solid background in financial planning and analysis Experience monitoring financial health and contributing to business strategy Ability to work well with others in a collaborative setting This position is based in Brazil.

Apr 28, 2026
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jobgether logo
Full-time|On-site|Brazil

Jobgether seeks a Key Account Manager to join the team in Brazil. This position acts as the primary contact for important clients, handling their needs and strengthening long-term relationships. Role overview The Key Account Manager manages communication with key clients and works to understand their goals. Building trust and delivering consistent service are central to this role. Collaboration This role works closely with teams across jobgether to coordinate service delivery. By sharing information and aligning efforts, the Key Account Manager helps maintain high levels of client satisfaction. What you will do Serve as the main point of contact for assigned key accounts Support client needs and help resolve issues as they arise Work with internal teams to deliver on client expectations

Apr 28, 2026
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jobgether logo
Full-time|On-site|Brazil

jobgether is seeking a Marketplace & Merchandising Manager based in Brazil. This position focuses on shaping and executing marketplace strategies while overseeing merchandising practices that support both customer satisfaction and sales growth. Role overview The Marketplace & Merchandising Manager will work closely with teams across the company to guide marketplace initiatives. The role involves analyzing current market trends and using those insights to inform merchandising decisions. Attention to detail and a strong sense of commercial priorities are key. What you will do Drive marketplace strategy and ensure effective execution Oversee merchandising practices to improve customer experience Collaborate with other departments to develop and roll out promotional strategies Analyze market trends and translate findings into actionable merchandising solutions Collaboration This role involves frequent interaction with cross-functional teams to coordinate initiatives and ensure alignment with company goals.

Apr 30, 2026
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Rentokil Initial logo
Operations Manager

Rentokil Initial

Full-time|On-site|São Paulo, State of São Paulo, Brazil

Rentokil Initial seeks an Operations Manager based in São Paulo, State of São Paulo, Brazil. This position centers on enhancing operational efficiency and contributing to strategic projects that impact the business. Key responsibilities Oversee daily operations to ensure consistent and reliable service delivery Implement operational best practices to streamline workflows Monitor service quality and ensure standards are consistently met Assist with key strategic initiatives that support organizational goals Role focus This role prioritizes continuous improvement in operations and active involvement in projects that shape the direction of the company.

Apr 27, 2026
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Accor Hotels logo
Full-time|On-site|São Paulo

Join Accor Hotels as a Food & Beverage Manager, where you will lead our dynamic team in delivering exceptional dining experiences. Your role will involve overseeing all food and beverage operations, ensuring top-notch service, and maintaining high-quality standards. You will work closely with culinary staff to create innovative menus that reflect local flavors while also managing budget and inventory effectively.

Mar 30, 2026

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