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Company Overview:
Terry Soot Management Group (TSMG) stands as a pioneering entity in the realm of field data collection since its inception in 2017. With operations extending across Europe, North America, and Asia, we bridge the gap where automation falls short by harnessing the power of human observation and action. Our dedicated teams are committed to delivering insightful, actionable data to our partners, driving innovation and informed decision-making.
Role Overview:
We are on the lookout for a Bertha Certified Test Operator to enhance our autonomous vehicle initiatives. The Bertha certification signifies an exceptional standard of proficiency in real-world vehicle testing, situational awareness, and interaction with the public, elements that are vital for the effective collection of data and ensuring a secure autonomous vehicle experience.
Company Overview:Terry Soot Management Group (TSMG) stands as a pioneering entity in the realm of field data collection since its inception in 2017. With operations extending across Europe, North America, and Asia, we bridge the gap where automation falls short by harnessing the power of human observation and action. Our dedicated teams are committed to deli…
Company OverviewTerry Soot Management Group (TSMG) is a pioneering field data collection organization established in 2017 in Europe. We specialize in gathering crucial data in areas where automation cannot be applied. Our dedicated teams utilize advanced techniques to count features, capture images, record video, and collect audio data, ensuring that our clients receive comprehensive insights for informed decision-making. With operations across Europe, North America, and Asia, we are always prepared to tackle new challenges.Position Summary:The Autonomous Vehicle Test Operator plays a vital role in the operation and assessment of self-driving vehicles in autonomous mode. This includes data collection, providing valuable feedback, and delivering ride-hailing services to the general public, contributing to the advancement of autonomous technology.
Company Overview:Terry Soot Management Group (TSMG) is a pioneering data collection company established in 2017, dedicated to capturing critical data in environments where automation falls short. Operating across Europe, North America, and Asia, we provide valuable insights through our commitment to precision and adaptability.Role Overview:We are seeking a T1 Certified Autonomous Vehicle Test Operator to engage in the operation and assessment of autonomous vehicles in real-world scenarios. This position involves active monitoring of vehicle performance, providing feedback, and performing manual driving as necessary. The T1 certification is essential, ensuring a solid understanding of autonomous systems and adherence to safety protocols.
Join Experian as a Control Testing Analyst, where you will play a critical role in ensuring the integrity and effectiveness of our control systems. You will be responsible for conducting thorough testing and analysis of controls, identifying areas for improvement, and working collaboratively with teams to enhance operational efficiency. This position offers the opportunity to contribute to our mission of delivering exceptional data solutions.
ARHS Group, a prominent member of Accenture, is in search of a talented Automation Test Engineer to join our dynamic software development team in Sofia, Bulgaria. In this role, you will play a pivotal part in the development of a large-scale, high-profile platform that prioritizes performance, availability, and scalability, adeptly managing a substantial volume of documents within a distributed cloud-based environment.YOUR ROLE:As a Test Analyst, your responsibilities will include:Designing comprehensive test plans and test data for functional and integration testing in alignment with business and technical requirements.Crafting test plans for usability and performance testing based on non-functional criteria.Executing test cases, overseeing various test sessions, reporting issues, and conducting quality checks post-resolution.Analyzing, identifying, and executing regression tests to verify that code updates do not adversely impact existing features.Reviewing specifications, test scenarios, scripts, and data developed by team members.Documenting testing activities, including:Test plans and traceability matricesDaily test session reportsFinal test reports at the end of test sessionsDaily monitoring and follow-up on quality assurance metrics.As an Automation Test Engineer, your duties will encompass:Implementing functional automated tests using Selenium for front-end applications.Creating automated tests using JUnit for back-end applications.Conducting API tests using Postman for back-end services.Carrying out performance tests with Locust.Supporting application releases by monitoring automated test execution for stability.Integrating automated tests within CI/CD pipelines.Maintaining and enhancing the existing automated test suite.We believe in fostering collaboration, learning, and relationship-building among clients, colleagues, and communities, which is why our roles require in-person engagement. We strive to offer flexibility to accommodate your specific work-life needs.
Role Overview Tietoevry is looking for a Senior Software Engineer in Test to join the team in Plovdiv. This position focuses on improving software quality and reliability across projects. What You Will Do Work closely with cross-functional teams to design, build, and maintain automated testing frameworks Support the delivery of reliable, high-quality software solutions Contribute to continuous improvement efforts by applying current technologies and testing practices What We Value Experience with software testing and automation Interest in quality assurance and software development Willingness to collaborate and share knowledge with colleagues This role is based in Plovdiv and offers the chance to make a direct impact on the quality of Tietoevry's products.
About UsWelcome to Redis! We are the architects behind the technology that powers fast applications across the globe. Whether you've checked the weather, made an online payment, or monitored your flight status today, our solutions have made it possible. At Redis, you will engage with cutting-edge technology designed for speed and simplicity, serving over 10,000 clients worldwide. Join us as we create a faster world with more seamless experiences!Why You’ll Love Working HereAs the Test Automation Team Leader, you will spearhead a team of specialized automation engineers, each a master of their craft, within a dynamic scrum team. This role combines leadership with hands-on involvement—leading by example is key.Based in Sofia, Bulgaria, our location boasts a vibrant atmosphere and a passionate team of experts dedicated to excellence.We have recently revamped our automation infrastructure with top-tier technologies, including Playwright, TypeScript, Kubernetes environments, and a UI-less shift at our core, complemented by other industry-standard open-source solutions. Our automation engineers are well-versed in development practices.Your Responsibilities:Recruit, mentor, and guide a team of automation developers focused on a large-scale Cloud product.Accelerate product releases while ensuring top-notch quality through robust collaboration with Development and Production teams.Act as a pivotal technical leader, working with Automation, Development, Product Management, and Customer Success teams to synchronize strategies and execution.Oversee high-stakes projects focusing on technical excellence: ensuring Code Review, Test Plans, and standards are consistently upheld and enhanced.Champion the integration and advancement of AI-driven quality engineering practices, utilizing generative AI and intelligent automation to boost release speeds, improve test coverage, and proactively identify production risks.We are looking for a leader with a growth mindset, eager to make a significant impact through their work. Candidates should have experience in automation, programming tools, infrastructure knowledge, and advanced testing techniques, both functional and non-functional, along with the ability to challenge our products with a positive attitude.
Role Overview Tietoevry is hiring a Senior Software Engineer in Test for its Tieto Tech Consulting group in Varna. This position focuses on advancing software quality and strengthening testing frameworks across our applications. What You Will Do Develop and maintain automated tests for a range of software products Work to ensure applications meet demanding standards for performance and reliability Contribute technical expertise to improve testing processes and outcomes
Join Tieto Tech Consulting as a Senior Software Engineer in Test and be a pivotal part of our dynamic team in Sofia. In this role, you will leverage your extensive testing skills to ensure the quality and reliability of our software products. Your expertise will help us to innovate and improve our solutions, creating impactful results for our clients.
Role Overview Tieto Tech Consulting is looking for a Senior Software Engineer in Test to join the team in Sofia. This role focuses on improving software development processes by building and maintaining testing frameworks. Collaboration with cross-functional teams is central to the work, with a shared goal of delivering high-quality software solutions. What You Will Do Design, implement, and maintain testing frameworks Work closely with teams across disciplines to support software quality Contribute ideas and solutions to improve how testing is done What Helps You Succeed Experience creating and maintaining test frameworks Strong problem-solving skills and a proactive mindset Interest in technology and quality assurance Location This position is based in Sofia.
Join our innovative Micromobility team as an Operations Specialist in Sofia, Bulgaria, where you will play a pivotal role in enhancing Bolt's e-scooter operations. In this engaging and analytical position, you will focus on driving business growth and ensuring an exceptional user experience for our riders.About Us:Bolt is a rapidly expanding tech company serving over 200 million customers across 50+ countries in Europe and Africa. Our success is driven by our diverse and inclusive workforce.We strive to create a welcoming environment for everyone, regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability. Our mission is to shape cities that prioritize people over cars, and we invite you to be part of this transformative journey!About the Role:As an Operations Specialist, you will be at the core of our micromobility initiatives in Bulgaria. Your expertise will help bridge data-driven strategies with local execution, ensuring that our riders enjoy a seamless, safe, and reliable experience every time they opt for a Bolt scooter. You will manage crucial partnerships with logistics providers and municipalities to enhance urban mobility.Main Responsibilities:Fleet Optimization: Monitor city-wide metrics to guarantee that our scooters are strategically placed, fully charged, and ready for use.Partner Management: Cultivate local partnerships with logistics providers by tracking their KPIs, optimizing their routes, and upholding the high standards our riders expect.Operational Excellence: Develop and streamline operational processes to enhance overall efficiency.
Role Overview Tietoevry is looking for a Senior Software Engineer in Test to join the Tieto Tech Consulting team in Veliko Tarnovo. This role focuses on strengthening software quality through automation and rigorous testing practices. What You Will Do Design, develop, and maintain automated test suites for software products Execute automated tests to validate product functionality and reliability Work with development teams to ensure products meet quality standards Location This position is based in Veliko Tarnovo.
Role Overview flix is hiring a Fraud Operations Specialist based in Sofia. This position focuses on protecting company operations from fraud and maintaining the integrity of services. What You Will Do Analyze transaction patterns to identify suspicious activity Apply and refine fraud detection strategies Work with teams across the business to strengthen fraud prevention measures
The GDC Operations Engineer plays a crucial role in delivering technical operations support for the marketing and digital platforms utilized across The Coca‑Cola Company's global ecosystem. This position is essential for ensuring the reliability, availability, and performance of MarTech systems. Responsibilities include monitoring platform health, managing incidents, supporting development teams, and collaborating with vendors to uphold exceptional service standards. This is a full-time remote position with scheduled shifts.
Join Tide as an Operations Manager specializing in Know Your Customer (KYC) processes! In this role, you will lead and optimize KYC operations, ensuring compliance and efficiency. You will be instrumental in developing strategies to enhance customer experience while safeguarding the organization against risks.
ABOUT TIDEAt Tide, we empower small and medium-sized enterprises (SMEs) to save valuable time and resources in managing their businesses. Our offerings extend beyond business accounts and banking services to include a comprehensive suite of highly efficient and interconnected administrative solutions, ranging from invoicing to accounting.With over 1.8 million members globally, Tide is revolutionizing the small business banking landscape across the UK, India, Germany, and France.Leveraging cutting-edge technology, all our solutions are meticulously crafted with SMEs in mind. We prioritize quick onboarding, minimal fees, and innovative features, consistently making data-driven decisions to fulfill our mission: helping SMEs reclaim their time and finances.Tide Facts:Accessible for SMEs in the UK, India, Germany, and FranceOver 1.8 million members: 800,000 in the UK and 1,000,000 in India, with rapid growthRaised over $300 million in fundingOur diverse workforce includes over 2,500 Tideans worldwide!Our headquarters are in Central London, with a member support and technology center in Sofia, Bulgaria, alongside technology centers in Serbia, Romania, Lithuania, and Hyderabad, as well as offices in Gurugram, New Delhi, Berlin, Paris, and Luxembourg.ABOUT THE TEAM:The Insurance team at Tide is pivotal, and we are eager to expand our offerings to meet the essential insurance needs of our members. As we establish this new team, we are actively recruiting top talent to develop a world-class insurance product suite.ABOUT THE ROLE:We are currently in search of a data-driven Lead Operations Manager with a robust background in operations, finance, technology, and insurance products. In this role, you will lead the global insurance product operations team, collaborating with various departments including member support, financial crime, finance operations, risk, compliance, technology, and product, as well as our partner insurers and Tide members.You will be responsible for establishing the operational workstream from the ground up, defining and monitoring KPIs and SLAs for our insurance products across all markets, conducting risk assessments, and managing risks and issues. Your ability to solve problems and alleviate member pain points will be crucial. This role requires close collaboration with our Product and Member Operations teams.This is a newly created position at Tide, reporting directly to the CEO of Tide Insurance Services. You will play a vital role in the Insurance Services Leadership team, expanding our reach in the UK, India, and new EU markets.
Join Playtech, a leading gaming technology company, as a Product Operations Manager. In this pivotal role, you will oversee operational aspects of our product development lifecycle, ensuring that our products meet the highest standards of quality and performance. You will collaborate with cross-functional teams to streamline processes, enhance product delivery, and drive customer satisfaction.
Role overview Jobgether seeks a Director of Operations and Customer Retention to lead its Direct-to-Consumer (DTC) Health and Wellness business in Bulgaria. This senior role focuses on improving operational processes and building stronger customer loyalty to drive sustained growth. What you will do Design and implement operational policies that align with business goals in the health and wellness sector. Oversee resource management to promote efficiency across teams and workflows. Create and roll out customer retention programs that foster repeat engagement and long-term relationships. Work closely with teams across the company to ensure operations support both customer needs and organizational objectives. Requirements Significant experience in operational management, preferably within health and wellness or DTC businesses. Proven ability to design and deliver effective customer retention initiatives. Demonstrated leadership skills, including setting priorities and achieving measurable results. Strategic mindset along with practical problem-solving abilities. Location This position is based in Bulgaria.
Join Our Mission to Empower Wealth BuildingAt Trading 212, we are revolutionizing the landscape of trading and investing. Our innovative products are designed to inspire and engage users, allowing them to build wealth effectively.We believe that a culture of excellence and rapid progress is crucial to our achievements.Currently, we cater to over 5 million clients, managing assets exceeding €30 billion, which reflects the trust and scale we've cultivated in a short span of time.Role OverviewWe are seeking a talented Recruitment Operations Manager to architect and oversee the foundational operations of our recruitment function. This is a unique opportunity to shape the future of our hiring processes from the ground up, including ownership of the technology stack, data management, procedural frameworks, and strategic planning. This role is perfect for a systems thinker who thrives on making impactful architectural choices as we scale our operations.Your ResponsibilitiesWorkflow Analysis & Optimization:Analyze current workflows and create new processes based on foundational principles; implement data-driven enhancements and track KPIs to ensure sustained improvements.Technology Stack Development:Assess, implement, and refine the tools and integrations that power our recruitment function—ATS, CRM, scheduling, sourcing—and manage the data model and integration framework.Performance Reporting & Analytics:Develop key metrics and dashboards that provide recruiters, hiring managers, and leadership with real-time performance insights.Program Management:Lead the operational design and execution of structured programs, establishing scalable processes rather than ad-hoc solutions.AI & Automation Integration:Integrate AI-driven tools across the recruitment workflow; prioritize tools based on measurable outcomes rather than features.QualificationsYou should possess proven experience in managing recruitment operations or a closely related function, demonstrating a strong understanding of operational excellence and innovation.
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
This Payments Operations Coordinator position is based in Sofia, Bulgaria. The role centers on supporting payment-related projects and daily coordination across the organization, blending operational support with elements of project management. Role overview This position helps keep payment integrations, upgrades, and issue resolutions moving forward. The coordinator works closely with internal teams and external partners to ensure payment operations run smoothly and projects stay on track. What you will do Oversee tasks related to payments for projects, integrations, and system updates Collaborate with internal teams and external partners to track and resolve payment issues Assist in delivering payment integrations and enhancements according to schedule Serve as a liaison among Sales, Payments, and Management teams Monitor project progress, identify potential risks, manage tasks, and escalate concerns when necessary Maintain thorough project documentation and regular status reports Support ongoing improvements to processes and workflows HiTech HR is a recruitment agency that connects skilled professionals with leading companies in sectors such as Sales, Back-office, FinTech, Automotive, and Technology. The team partners with growing businesses to help them build strong teams and match talent to meaningful roles.
Company Overview:Terry Soot Management Group (TSMG) stands as a pioneering entity in the realm of field data collection since its inception in 2017. With operations extending across Europe, North America, and Asia, we bridge the gap where automation falls short by harnessing the power of human observation and action. Our dedicated teams are committed to deli…
Company OverviewTerry Soot Management Group (TSMG) is a pioneering field data collection organization established in 2017 in Europe. We specialize in gathering crucial data in areas where automation cannot be applied. Our dedicated teams utilize advanced techniques to count features, capture images, record video, and collect audio data, ensuring that our clients receive comprehensive insights for informed decision-making. With operations across Europe, North America, and Asia, we are always prepared to tackle new challenges.Position Summary:The Autonomous Vehicle Test Operator plays a vital role in the operation and assessment of self-driving vehicles in autonomous mode. This includes data collection, providing valuable feedback, and delivering ride-hailing services to the general public, contributing to the advancement of autonomous technology.
Company Overview:Terry Soot Management Group (TSMG) is a pioneering data collection company established in 2017, dedicated to capturing critical data in environments where automation falls short. Operating across Europe, North America, and Asia, we provide valuable insights through our commitment to precision and adaptability.Role Overview:We are seeking a T1 Certified Autonomous Vehicle Test Operator to engage in the operation and assessment of autonomous vehicles in real-world scenarios. This position involves active monitoring of vehicle performance, providing feedback, and performing manual driving as necessary. The T1 certification is essential, ensuring a solid understanding of autonomous systems and adherence to safety protocols.
Join Experian as a Control Testing Analyst, where you will play a critical role in ensuring the integrity and effectiveness of our control systems. You will be responsible for conducting thorough testing and analysis of controls, identifying areas for improvement, and working collaboratively with teams to enhance operational efficiency. This position offers the opportunity to contribute to our mission of delivering exceptional data solutions.
ARHS Group, a prominent member of Accenture, is in search of a talented Automation Test Engineer to join our dynamic software development team in Sofia, Bulgaria. In this role, you will play a pivotal part in the development of a large-scale, high-profile platform that prioritizes performance, availability, and scalability, adeptly managing a substantial volume of documents within a distributed cloud-based environment.YOUR ROLE:As a Test Analyst, your responsibilities will include:Designing comprehensive test plans and test data for functional and integration testing in alignment with business and technical requirements.Crafting test plans for usability and performance testing based on non-functional criteria.Executing test cases, overseeing various test sessions, reporting issues, and conducting quality checks post-resolution.Analyzing, identifying, and executing regression tests to verify that code updates do not adversely impact existing features.Reviewing specifications, test scenarios, scripts, and data developed by team members.Documenting testing activities, including:Test plans and traceability matricesDaily test session reportsFinal test reports at the end of test sessionsDaily monitoring and follow-up on quality assurance metrics.As an Automation Test Engineer, your duties will encompass:Implementing functional automated tests using Selenium for front-end applications.Creating automated tests using JUnit for back-end applications.Conducting API tests using Postman for back-end services.Carrying out performance tests with Locust.Supporting application releases by monitoring automated test execution for stability.Integrating automated tests within CI/CD pipelines.Maintaining and enhancing the existing automated test suite.We believe in fostering collaboration, learning, and relationship-building among clients, colleagues, and communities, which is why our roles require in-person engagement. We strive to offer flexibility to accommodate your specific work-life needs.
Role Overview Tietoevry is looking for a Senior Software Engineer in Test to join the team in Plovdiv. This position focuses on improving software quality and reliability across projects. What You Will Do Work closely with cross-functional teams to design, build, and maintain automated testing frameworks Support the delivery of reliable, high-quality software solutions Contribute to continuous improvement efforts by applying current technologies and testing practices What We Value Experience with software testing and automation Interest in quality assurance and software development Willingness to collaborate and share knowledge with colleagues This role is based in Plovdiv and offers the chance to make a direct impact on the quality of Tietoevry's products.
About UsWelcome to Redis! We are the architects behind the technology that powers fast applications across the globe. Whether you've checked the weather, made an online payment, or monitored your flight status today, our solutions have made it possible. At Redis, you will engage with cutting-edge technology designed for speed and simplicity, serving over 10,000 clients worldwide. Join us as we create a faster world with more seamless experiences!Why You’ll Love Working HereAs the Test Automation Team Leader, you will spearhead a team of specialized automation engineers, each a master of their craft, within a dynamic scrum team. This role combines leadership with hands-on involvement—leading by example is key.Based in Sofia, Bulgaria, our location boasts a vibrant atmosphere and a passionate team of experts dedicated to excellence.We have recently revamped our automation infrastructure with top-tier technologies, including Playwright, TypeScript, Kubernetes environments, and a UI-less shift at our core, complemented by other industry-standard open-source solutions. Our automation engineers are well-versed in development practices.Your Responsibilities:Recruit, mentor, and guide a team of automation developers focused on a large-scale Cloud product.Accelerate product releases while ensuring top-notch quality through robust collaboration with Development and Production teams.Act as a pivotal technical leader, working with Automation, Development, Product Management, and Customer Success teams to synchronize strategies and execution.Oversee high-stakes projects focusing on technical excellence: ensuring Code Review, Test Plans, and standards are consistently upheld and enhanced.Champion the integration and advancement of AI-driven quality engineering practices, utilizing generative AI and intelligent automation to boost release speeds, improve test coverage, and proactively identify production risks.We are looking for a leader with a growth mindset, eager to make a significant impact through their work. Candidates should have experience in automation, programming tools, infrastructure knowledge, and advanced testing techniques, both functional and non-functional, along with the ability to challenge our products with a positive attitude.
Role Overview Tietoevry is hiring a Senior Software Engineer in Test for its Tieto Tech Consulting group in Varna. This position focuses on advancing software quality and strengthening testing frameworks across our applications. What You Will Do Develop and maintain automated tests for a range of software products Work to ensure applications meet demanding standards for performance and reliability Contribute technical expertise to improve testing processes and outcomes
Join Tieto Tech Consulting as a Senior Software Engineer in Test and be a pivotal part of our dynamic team in Sofia. In this role, you will leverage your extensive testing skills to ensure the quality and reliability of our software products. Your expertise will help us to innovate and improve our solutions, creating impactful results for our clients.
Role Overview Tieto Tech Consulting is looking for a Senior Software Engineer in Test to join the team in Sofia. This role focuses on improving software development processes by building and maintaining testing frameworks. Collaboration with cross-functional teams is central to the work, with a shared goal of delivering high-quality software solutions. What You Will Do Design, implement, and maintain testing frameworks Work closely with teams across disciplines to support software quality Contribute ideas and solutions to improve how testing is done What Helps You Succeed Experience creating and maintaining test frameworks Strong problem-solving skills and a proactive mindset Interest in technology and quality assurance Location This position is based in Sofia.
Join our innovative Micromobility team as an Operations Specialist in Sofia, Bulgaria, where you will play a pivotal role in enhancing Bolt's e-scooter operations. In this engaging and analytical position, you will focus on driving business growth and ensuring an exceptional user experience for our riders.About Us:Bolt is a rapidly expanding tech company serving over 200 million customers across 50+ countries in Europe and Africa. Our success is driven by our diverse and inclusive workforce.We strive to create a welcoming environment for everyone, regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability. Our mission is to shape cities that prioritize people over cars, and we invite you to be part of this transformative journey!About the Role:As an Operations Specialist, you will be at the core of our micromobility initiatives in Bulgaria. Your expertise will help bridge data-driven strategies with local execution, ensuring that our riders enjoy a seamless, safe, and reliable experience every time they opt for a Bolt scooter. You will manage crucial partnerships with logistics providers and municipalities to enhance urban mobility.Main Responsibilities:Fleet Optimization: Monitor city-wide metrics to guarantee that our scooters are strategically placed, fully charged, and ready for use.Partner Management: Cultivate local partnerships with logistics providers by tracking their KPIs, optimizing their routes, and upholding the high standards our riders expect.Operational Excellence: Develop and streamline operational processes to enhance overall efficiency.
Role Overview Tietoevry is looking for a Senior Software Engineer in Test to join the Tieto Tech Consulting team in Veliko Tarnovo. This role focuses on strengthening software quality through automation and rigorous testing practices. What You Will Do Design, develop, and maintain automated test suites for software products Execute automated tests to validate product functionality and reliability Work with development teams to ensure products meet quality standards Location This position is based in Veliko Tarnovo.
Role Overview flix is hiring a Fraud Operations Specialist based in Sofia. This position focuses on protecting company operations from fraud and maintaining the integrity of services. What You Will Do Analyze transaction patterns to identify suspicious activity Apply and refine fraud detection strategies Work with teams across the business to strengthen fraud prevention measures
The GDC Operations Engineer plays a crucial role in delivering technical operations support for the marketing and digital platforms utilized across The Coca‑Cola Company's global ecosystem. This position is essential for ensuring the reliability, availability, and performance of MarTech systems. Responsibilities include monitoring platform health, managing incidents, supporting development teams, and collaborating with vendors to uphold exceptional service standards. This is a full-time remote position with scheduled shifts.
Join Tide as an Operations Manager specializing in Know Your Customer (KYC) processes! In this role, you will lead and optimize KYC operations, ensuring compliance and efficiency. You will be instrumental in developing strategies to enhance customer experience while safeguarding the organization against risks.
ABOUT TIDEAt Tide, we empower small and medium-sized enterprises (SMEs) to save valuable time and resources in managing their businesses. Our offerings extend beyond business accounts and banking services to include a comprehensive suite of highly efficient and interconnected administrative solutions, ranging from invoicing to accounting.With over 1.8 million members globally, Tide is revolutionizing the small business banking landscape across the UK, India, Germany, and France.Leveraging cutting-edge technology, all our solutions are meticulously crafted with SMEs in mind. We prioritize quick onboarding, minimal fees, and innovative features, consistently making data-driven decisions to fulfill our mission: helping SMEs reclaim their time and finances.Tide Facts:Accessible for SMEs in the UK, India, Germany, and FranceOver 1.8 million members: 800,000 in the UK and 1,000,000 in India, with rapid growthRaised over $300 million in fundingOur diverse workforce includes over 2,500 Tideans worldwide!Our headquarters are in Central London, with a member support and technology center in Sofia, Bulgaria, alongside technology centers in Serbia, Romania, Lithuania, and Hyderabad, as well as offices in Gurugram, New Delhi, Berlin, Paris, and Luxembourg.ABOUT THE TEAM:The Insurance team at Tide is pivotal, and we are eager to expand our offerings to meet the essential insurance needs of our members. As we establish this new team, we are actively recruiting top talent to develop a world-class insurance product suite.ABOUT THE ROLE:We are currently in search of a data-driven Lead Operations Manager with a robust background in operations, finance, technology, and insurance products. In this role, you will lead the global insurance product operations team, collaborating with various departments including member support, financial crime, finance operations, risk, compliance, technology, and product, as well as our partner insurers and Tide members.You will be responsible for establishing the operational workstream from the ground up, defining and monitoring KPIs and SLAs for our insurance products across all markets, conducting risk assessments, and managing risks and issues. Your ability to solve problems and alleviate member pain points will be crucial. This role requires close collaboration with our Product and Member Operations teams.This is a newly created position at Tide, reporting directly to the CEO of Tide Insurance Services. You will play a vital role in the Insurance Services Leadership team, expanding our reach in the UK, India, and new EU markets.
Join Playtech, a leading gaming technology company, as a Product Operations Manager. In this pivotal role, you will oversee operational aspects of our product development lifecycle, ensuring that our products meet the highest standards of quality and performance. You will collaborate with cross-functional teams to streamline processes, enhance product delivery, and drive customer satisfaction.
Role overview Jobgether seeks a Director of Operations and Customer Retention to lead its Direct-to-Consumer (DTC) Health and Wellness business in Bulgaria. This senior role focuses on improving operational processes and building stronger customer loyalty to drive sustained growth. What you will do Design and implement operational policies that align with business goals in the health and wellness sector. Oversee resource management to promote efficiency across teams and workflows. Create and roll out customer retention programs that foster repeat engagement and long-term relationships. Work closely with teams across the company to ensure operations support both customer needs and organizational objectives. Requirements Significant experience in operational management, preferably within health and wellness or DTC businesses. Proven ability to design and deliver effective customer retention initiatives. Demonstrated leadership skills, including setting priorities and achieving measurable results. Strategic mindset along with practical problem-solving abilities. Location This position is based in Bulgaria.
Join Our Mission to Empower Wealth BuildingAt Trading 212, we are revolutionizing the landscape of trading and investing. Our innovative products are designed to inspire and engage users, allowing them to build wealth effectively.We believe that a culture of excellence and rapid progress is crucial to our achievements.Currently, we cater to over 5 million clients, managing assets exceeding €30 billion, which reflects the trust and scale we've cultivated in a short span of time.Role OverviewWe are seeking a talented Recruitment Operations Manager to architect and oversee the foundational operations of our recruitment function. This is a unique opportunity to shape the future of our hiring processes from the ground up, including ownership of the technology stack, data management, procedural frameworks, and strategic planning. This role is perfect for a systems thinker who thrives on making impactful architectural choices as we scale our operations.Your ResponsibilitiesWorkflow Analysis & Optimization:Analyze current workflows and create new processes based on foundational principles; implement data-driven enhancements and track KPIs to ensure sustained improvements.Technology Stack Development:Assess, implement, and refine the tools and integrations that power our recruitment function—ATS, CRM, scheduling, sourcing—and manage the data model and integration framework.Performance Reporting & Analytics:Develop key metrics and dashboards that provide recruiters, hiring managers, and leadership with real-time performance insights.Program Management:Lead the operational design and execution of structured programs, establishing scalable processes rather than ad-hoc solutions.AI & Automation Integration:Integrate AI-driven tools across the recruitment workflow; prioritize tools based on measurable outcomes rather than features.QualificationsYou should possess proven experience in managing recruitment operations or a closely related function, demonstrating a strong understanding of operational excellence and innovation.
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
This Payments Operations Coordinator position is based in Sofia, Bulgaria. The role centers on supporting payment-related projects and daily coordination across the organization, blending operational support with elements of project management. Role overview This position helps keep payment integrations, upgrades, and issue resolutions moving forward. The coordinator works closely with internal teams and external partners to ensure payment operations run smoothly and projects stay on track. What you will do Oversee tasks related to payments for projects, integrations, and system updates Collaborate with internal teams and external partners to track and resolve payment issues Assist in delivering payment integrations and enhancements according to schedule Serve as a liaison among Sales, Payments, and Management teams Monitor project progress, identify potential risks, manage tasks, and escalate concerns when necessary Maintain thorough project documentation and regular status reports Support ongoing improvements to processes and workflows HiTech HR is a recruitment agency that connects skilled professionals with leading companies in sectors such as Sales, Back-office, FinTech, Automotive, and Technology. The team partners with growing businesses to help them build strong teams and match talent to meaningful roles.
