About the job
Become a part of Hire Hangar, where you will collaborate with rapidly expanding global enterprises while cultivating a sustainable, remote career.
Job Title
Chief of Staff for Portfolio & KPI Accountability Manager
Location
Remote
Time Zone
Preference for US Eastern Time (ET); must align with core ET working hours
Role Overview
This position serves as the accountability engine for the portfolio, developing and sustaining scorecards, ensuring follow-ups, and highlighting progress (and challenges) across multiple businesses. You will empower operators to meet their commitments without necessitating micromanagement from the CEO.
Key Responsibilities
Create and maintain KPI dashboards and operational scorecards across all businesses (serving as the weekly “source of truth”)
Oversee lead flow, sales KPIs (speed-to-lead, close rate, pipeline), and project milestones; identify risks early
Facilitate a weekly accountability rhythm with operators/partners: commitments, blockers, overdue tasks, next steps
Promote process uniformity: scripts, CRM processes, database management, and follow-up protocols (with VAs/teams)
Document repeatable Standard Operating Procedures (SOPs) and playbooks to assist in scaling (especially for expansion into new cities)
Translate CEO priorities into project roadmaps and milestone tracking for real estate ventures
Coordinate cross-team execution and ensure standards are aligned with the brand promise
Required Qualifications
5+ years in Operations, Business Operations, or Chief of Staff-like roles with a strong focus on KPI management
Proven experience in developing dashboards and enforcing performance routines (weekly reporting + follow-through)
Excellent skills in process documentation (SOPs, playbooks, workflow diagrams) and operational discipline
Expertise in project management (ClickUp/Asana) with a demonstrated ability to drive multi-stakeholder execution
Non-negotiable: Prior remote work experience is essential; proficient with remote collaboration tools (Slack, Zoom, Google Workspace, Asana/ClickUp or similar), and ideally experience working with US or UK-based companies, applications lacking this will not be considered.
Preferred Qualifications
Experience in real estate or similar industries is a plus
