Seasonal Sales Associate (Part-Time) - Boston

Glossier, Inc.Boston, MA

On-site Part-time

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Experience Level

Entry Level

Qualifications

We are looking for individuals who are passionate about beauty and eager to engage meaningfully with customers. The ideal candidate will possess excellent communication skills, a positive disposition, and a strong commitment to teamwork. Previous retail experience is a plus but not mandatory.

About the job

At Glossier, we pride ourselves on being a people-driven brand that fosters engaging experiences both online and in-person. Over the past 11 years, we have crafted an iconic brand that transcends traditional beauty. Our foundation is built upon authentic emotional connections, empathy, and consistent engagement with our community. We are part of our customers' daily lives, enhancing their routines, self-expression, and confidence. We define ourselves not only by our products but by the feelings we inspire and the relationships we nurture. Our core values are to be Human, Curious, Playful, and Helpful. We are united by our mission to become the Most Loved Lifestyle Brand in the World.

As a member of our store team, you will embody a people-first philosophy that emphasizes authenticity, integrity, inclusion, and empathy. As a Seasonal Sales Associate, you will ensure that every customer interaction reflects our brand values through product presentation, packaging, and care. Your enthusiasm for collaboration will inspire exceptional experiences for our customers, whether they are shopping in-store, picking up online orders, or returning products. A positive attitude and joy in everyday interactions will help cultivate a vibrant store culture - joy is our language! You will join a passionate team of storytellers, driven by curiosity and the power of the Glossier community, reimagining beauty experiences one interaction at a time.

In this role, you will gain a comprehensive understanding of our customers' journeys as they interact with our store. You will be trained in all operational aspects, both customer-facing and back-of-house. This holistic approach will empower you to assist customers effectively while receiving guidance from leadership. Performance expectations include but are not limited to the following:

Embody Glossier’s core values of Devoted to the Customer, Inclusive, Courageous, Curious, Discerning, and Results Driven in everything you do.
Model and coach Glossier’s customer experience principles, as defined by Glossier’s Selling Ceremony, ensuring consistent and exceptional service.

About Glossier, Inc.

Glossier, Inc. is a pioneering beauty brand that has transformed the industry through its community-driven approach and commitment to authenticity. We believe in creating products that empower individuals to express themselves, and our mission is to foster connections with our customers that go beyond transactions.

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