About the job
Greetings from the Customer.io Recruitment Team!
We are on the hunt for a driven and experienced Senior Account Executive to become an integral part of our expanding sales team. In this pivotal role, you will be the face of Customer.io for our largest prospective clients, guiding them through the complete sales process, from initial outreach to closing the deal.
Collaborating closely with a dedicated Senior Sales Development Representative (SDR), you will proactively source opportunities while also managing inbound leads generated by our marketing efforts. Once clients come on board, you will seamlessly transition them to our Customer Success and Technical Support teams, ensuring they have the resources and expertise necessary to excel.
Key Responsibilities
- Effectively manage qualified leads from both inbound and outbound sources; conduct discovery calls utilizing the MEDDPICC framework and drive the entire sales cycle to a successful close.
- Work in tandem with your Senior SDR to define account targeting, develop sales strategies, and prospect to engage top-tier brands within our Ideal Customer Profile (ICP).
- Organize and present engaging online demos to qualified prospects, showcasing the value of our offerings.
- Identify customer business needs and adeptly position Customer.io’s solutions to meet those needs.
- Take ownership of your performance metrics: track and report on sales activities, pipeline health, and revenue outcomes.
- Proactively source pipeline opportunities as needed to ensure quota accomplishment.
- Utilize value-based selling techniques to clearly communicate the benefits and features of our platform.
