Senior Account Manager at UpGuard | Melbourne

As an Account Manager at Expeditors, you will play a crucial role in managing client relationships and delivering exceptional service. You will be responsible for understanding client needs, developing tailored solutions, and ensuring their satisfaction with our logistics services. Your strong communication skills and ability to work collaboratively will be …

Join Schröder as a Management Accountant and contribute to our finance and audit team. In this pivotal role, you will be responsible for financial planning, analysis, and reporting, ensuring that financial operations align with organizational goals. Your expertise will help us make informed decisions and drive our financial performance.

About Adyen Adyen is a leading financial technology platform that offers a comprehensive suite of payment, data, and financial products to global brands like Meta, Uber, H&M, and Microsoft. We are dedicated to creating solutions that empower our clients to achieve their goals efficiently. At Adyen, we foster a culture that encourages our team members to take charge of their careers while providing the support they need to thrive. Our motivated teams tackle unique technical challenges and collaborate to develop innovative and ethical solutions, helping businesses accelerate their ambitions. Join Our Account Management Team As a crucial part of our success, the Account Management team at Adyen is responsible for nurturing relationships with international merchants across various industries. In this dynamic role, you will collaborate on cross-functional projects and initiatives in a fast-paced entrepreneurial environment, gaining autonomy and expertise in the global payments landscape through our AM Academy. We are seeking a proactive and versatile Account Manager to join our Sydney office. The ideal candidate is a strategic thinker with a hands-on approach, passionate about collaborating with some of the world’s most recognizable brands while transforming the industry. Your mission will be to provide exceptional customer experiences to our mid-sized, rapidly growing merchants, uncovering new opportunities, and driving success for both Adyen and its clients. Role Overview As an Account Manager, you will work alongside a talented team, focusing on a diverse portfolio of mid-sized, fast-growth merchants. By adopting a pooled Account Management strategy, you and your colleagues will prioritize efficiency and proactivity while building strong customer relationships and fostering commercial growth for your accounts. Key Responsibilities: Collaborate with fellow Account Managers to manage a variety of accounts across multiple industries. Develop strategic initiatives to enhance customer satisfaction and drive mutual success. Identify growth opportunities within existing accounts and propose tailored solutions. Engage with clients to understand their needs and provide exceptional support.

As a Key Account Manager at carsales, you will play a pivotal role in driving business growth by managing and nurturing key client relationships. Your strategic vision and expertise will be essential in identifying opportunities and delivering tailored solutions that meet the unique needs of our clients. Join us and be a part of a dynamic team that values innovation and collaboration.

Are you a results-driven professional with a passion for building lasting relationships? Smiths Group is seeking an experienced Key Account Manager to join our dynamic team in Melbourne. In this pivotal role, you will be responsible for managing key client accounts, ensuring high levels of customer satisfaction, and driving business growth.As a Key Account Manager, you will leverage your expertise to identify customer needs, develop tailored solutions, and collaborate with cross-functional teams to enhance our service offerings. This is an exciting opportunity to make a significant impact in a company committed to innovation and excellence.

We are seeking a driven and dynamic Account Manager to join our team at Kaseya in Sydney. In this role, you will be responsible for managing client relationships, ensuring customer satisfaction, and driving growth within your accounts. You will work closely with cross-functional teams to deliver tailored solutions that meet our clients' needs.The ideal candidate will possess excellent communication skills, a proactive approach to problem-solving, and a passion for technology. If you thrive in a fast-paced environment and are ready to take your career to the next level, we want to hear from you!

As an Account Manager at Expeditors, you will play a pivotal role in fostering relationships with our clients and ensuring their logistics needs are met with excellence. Your primary responsibility will involve managing client accounts, developing tailored solutions, and driving customer satisfaction through strategic planning and execution.

Join Caseware, a pioneering Fintech firm from Canada, which has been a leader in the global audit and accounting software industry for over three decades. With more than 500,000 users across 130 countries, and our solutions available in 16 languages, we're on a mission to enhance financial reporting and auditing for professionals worldwide. Although you may not be familiar with us yet, over 36,000 accounting and audit professionals proudly showcase Caseware as a skill on their LinkedIn profiles!As our Account Manager in the APAC region, you will cultivate and strengthen strategic partnerships with C-level executives, particularly within the Government sector. Your role will involve understanding their unique needs and delivering tailored solutions that maximize value. By proactively engaging with our clients, implementing retention strategies, and spearheading growth initiatives, you will ensure the successful adoption of Caseware's innovative cloud solutions.Key Performance Areas include:· New & Additional Business Development (Upselling, Cross-selling, Migration)· Enhancing Customer Retention & Satisfaction· Driving Revenue Growth (Net of CPI)· Account Engagement & CoverageThis is a Full-time permanent position This role is hybrid. The successful candidate will work both from the office and remotely. Our office is located at L4, 365 Little Collins Street, Melbourne, VIC 3000

About the Role: As an Account Manager at AvePoint, you will serve as the primary contact for a dedicated portfolio of our existing clients. Your mission is to foster a trusted advisor relationship, aiming to achieve and enhance customer objectives that lead to account renewals, upselling, and cross-selling opportunities. In this role, you will execute AvePoint’s vision and strategy within your territory of established customers. Your focus will be on renewing contracts and expanding our presence within these accounts. Additionally, you'll assist customers with any inquiries or challenges they may face, leveraging our team's support. Your goal will be to cultivate strong relationships and identify new business challenges and pain points to facilitate successful deal closures.

Are you passionate about data, committed to partner success, and ready to disrupt the ecommerce landscape? Join Pattern as we strive to elevate one of the fastest-growing companies in the US! We are looking for a driven individual with a unique blend of tenacity and analytical skills to help us reach new heights.At Pattern, we empower brands to thrive in global ecommerce marketplaces through our cutting-edge technology and artificial intelligence. With access to over 46 trillion data points, we leverage advanced machine learning models to optimize and streamline every aspect of ecommerce growth for global brands. Our platform enhances advertising, content management, logistics, pricing, forecasting, and customer service, enabling hundreds of brands to achieve profitable growth across more than 60 global marketplaces, including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. Discover more at pattern.com or reach out to us at press@pattern.com.Recognized by Deloitte as one of North America’s fastest-growing tech companies and celebrated by Inc. as one of the best-led companies, we prioritize employee experience at the core of our business model. We are proud to be listed among Newsweek’s Global Most Loved Workplaces®.As our Amazon Account Manager, you will be responsible for driving the commercial success, strategic vision, and partner relationships for a diverse portfolio of global brands. You will collaborate with specialized teams in Amazon Advertising and SEO to achieve results that foster profitable marketplace growth. This role is ideal for someone who excels in a fast-paced environment, enjoys tackling complex challenges with data-driven insights, and builds strong, trust-based relationships with partners.

Join us at Stripe as a Manager of Technical Account Management, where you will lead a team dedicated to delivering exceptional support and guidance to our clients. In this pivotal role, you will leverage your technical expertise and leadership skills to build strong relationships with customers, ensuring they maximize the value of our solutions. Your team will be integral in managing client expectations, resolving complex technical issues, and driving product adoption.

At BlueRock, we believe that doing what you love with the people you care about leads to positive outcomes . As a pioneering multidisciplinary firm, BlueRock is redefining how professional services are perceived. This core philosophy, combined with the entrepreneurial spirit instilled by our founder, Peter Lalor, has propelled BlueRock to rapid growth since our inception.We are passionate about our work and have mastered the art of attracting and retaining top talent and clients. From our beginnings as a disruptive startup, we have quickly evolved into a nationally recognized business, frequently appearing on Top 100 lists and earning the title of a ‘Great Place to Work’ for several years.About the RoleWe are seeking a dynamic and aspirational Accounting Manager to contribute to our expanding public practice team, joining fellow entrepreneurial and commercially savvy professionals. This full-time, permanent position is crucial to BlueRock's ongoing success, allowing you to collaborate with some of the most innovative business owners.What You Will DoMentor and guide our emerging talent through hands-on coaching and regular feedback, enhancing their technical and client-facing skills.Expand and nurture a robust client portfolio, ensuring continuous project and consulting opportunities for yourself and the team.Oversee practice delivery across compliance and advisory projects, including cash-flow forecasting, business acquisitions/sales, and specialized tax work, while effectively managing risks and applying practical tax strategies.Establish and maintain strong client relationships through regular meetings and interactions.Collaborate with our Accounting supervisors and management team to enhance program contributions.Proactively identify opportunities for added value or additional services for clients, working with various BlueRock divisions on these initiatives.

Wonde is looking for two experienced ICT Account Managers to join the Sydney CBD office and help strengthen technology in education. This role focuses on building strong partnerships with schools and guiding them in using Wonde’s data sync tools and product suite. Role overview ICT Account Managers at Wonde work directly with educational institutions. The role involves understanding each school’s technical needs, recommending suitable solutions, and supporting the adoption of Wonde products and integrated third-party applications. What you will do Relationship management: Build and maintain consultative relationships with school leaders and IT staff to help them understand and use Wonde’s offerings. Technical consultation: Lead technical meetings to assess infrastructure needs and propose appropriate ICT solutions. Account growth: Identify opportunities to expand Wonde’s presence within existing Data Sync users and deliver product demonstrations. Implementation support: Oversee the deployment of EduSync and MyLogin, from demonstrations through installation and trial stages. Issue resolution: Troubleshoot and resolve technical challenges during integrations, escalating complex issues to Technical Support when needed. Migration and configuration: Work with Project Managers and the Integrations team to support accurate SIS migrations and configure secure permissions for third-party apps. System monitoring: Track school connections and address synchronization failures proactively. Internal collaboration: Liaise with Marketing and Technical Implementation teams to provide product feedback, report technical issues, and contribute to regional campaigns. Reporting: Create and maintain clear reports on project status, integration outcomes, and market opportunities. Knowledge sharing: Offer technical insights and support to colleagues to help achieve business goals and improve team practices. Information security and compliance Maintain the integrity and security of customer data by ensuring compliance with data protection regulations and internal security policies.

At Ambius, we are committed to enhancing indoor environments through the scientific benefits of plants. Our focus on interior plantscaping goes beyond mere aesthetics; we aim to craft inspiring spaces that promote health, wellbeing, and productivity by improving indoor air quality.Our expert team at Ambius has been responsible for some of the most remarkable green installations across Australia, including captivating Green Walls in hotel lobbies and tailored plant designs in shopping centers, offices, and reception areas. We collaborate with organizations of various sizes to provide interior landscaping solutions that engage individuals, elevate environments, and contribute to business success.In light of our ongoing expansion, we are thrilled to announce a newly established position for a skilled Key Account Manager - Projects to join our dynamic Ambius team in Sydney. This role blends large-scale project management with strategic account oversight and long-term client retention in a fast-paced environment.Operating from our Sydney branch, you will manage an established portfolio of key accounts while actively engaging in significant project installations, ensuring outstanding results from inception to completion. Your contributions will be vital in driving revenue growth, fortifying client partnerships, and discovering opportunities to broaden services within existing accounts.If you are commercially focused, excel in relationship management, and thrive in a vibrant business landscape where every day presents new challenges, we invite you to apply.

Join Pinterest as a Senior Client Account Manager, where you will play a pivotal role in managing key client relationships and driving strategic initiatives. You will collaborate closely with cross-functional teams to ensure our clients achieve their objectives while maximizing the value they derive from our platform.Your expertise in account management will be essential in identifying opportunities for growth, developing tailored strategies, and delivering exceptional service. If you are passionate about client success and thrive in a dynamic environment, we want to hear from you!

Join Accor as a Key Account Manager - Corporate & Government, Pacific, located in Sydney or Melbourne. This position empowers you to significantly contribute to Accor's success by managing a premium portfolio of key accounts within the Corporate & Government sectors. You'll play a pivotal role in implementing Accor’s strategic sales objectives, driving meaningful growth, enhancing client relationships, discovering new business avenues, and expanding market presence across the Pacific region. This role is ideal for a motivated professional eager to advance their career in a renowned global hospitality leader.Your Role and ResponsibilitiesIn this dynamic position, your responsibilities will include:Strategic Planning: Formulate and execute effective strategic account plans for your designated portfolio, aligning with regional and national goals.Client Engagement: Cultivate and maintain strong relationships with key clients in the Corporate & Government sectors, ensuring their requirements are met and driving substantial business growth.Business Development: Actively seek and seize new business opportunities within existing accounts and prospective clients to enhance Accor’s sales performance.Performance Management: Efficiently oversee your key account portfolio, ensuring all contractual commitments are surpassed and performance metrics are achieved.Collaborative Success: Work closely with national and regional teams to develop and implement innovative strategies that enhance market share and drive exceptional outcomes across all segments.Data-Driven Insights: Leverage Accor’s advanced tools and systems for account management, performance tracking, and generating actionable insights to optimize business opportunities and stimulate growth.

Role Overview and Impact:As an Account Manager at Xero, you will be at the forefront of fostering and nurturing relationships with esteemed Accounting and Bookkeeping firms across your designated territory. Your expertise will help cultivate and expand the Xero Partner channel through strategic territory management and proactive sales pipeline development.You will represent Xero at various sales events and maintain a comprehensive understanding of our features to provide unparalleled support to our Partners, empowering them to optimize their strategies and enhance the efficiency of small businesses using the Xero suite of tools.Team Collaboration:Join a dynamic, high-achieving team of five, directly reporting to our Partner Sales Manager. This collaborative unit prioritizes and categorizes Partners, sharing critical insights to achieve collective revenue and activity targets. We uphold values of transparency and diverse perspectives, working together to create meaningful outcomes for our Partners.Initial Focus Areas:Managing and prioritizing both new and existing Partners in the North West Sydney regionLeveraging Salesforce to track call activity and maintain updated Partner informationSpotting opportunities to develop business plans that lead to larger, long-term agreements within your portfolioBoosting the percentage of certified Partners through targeted educational initiatives and re-certification programsEncouraging attendance at Xero Sales events and delivering presentations on features and functionality to ensure sustained engagement and product adoptionWork Environment:Xero embraces a flexible working model that optimizes your productivity and well-being. Enjoy a blend of office collaboration and remote work flexibility, including dedicated

Take charge of customer retention, expansion, and strategic growth for a designated portfolio of Squiz clients. As an Account Manager, you will focus on fostering strong relationships with existing customers to drive product utilization, ensure renewals, and identify upsell/cross-sell opportunities through trusted advisory roles with key stakeholders.Key ResponsibilitiesCustomer Retention & GrowthManage a portfolio of established Squiz DXP and Funnelback clients.Facilitate renewals, upsells, cross-sells, and contract extensions.Spot growth opportunities within current accounts (additional modules, new sites, professional services).Develop and implement account plans that align with customer business goals.Monitor account health metrics (NPS, product usage, engagement).Relationship ManagementServe as the primary contact for designated accounts post-sale.Establish trusted advisor relationships with Marketing, IT, and Executive stakeholders.Conduct regular check-ins (QBRs, monthly calls, strategic reviews).Navigate complex stakeholder networks within large organizations.Advocate for customer needs internally and coordinate Squiz resources.Adoption & Value DeliveryEnsure customers achieve their goals and realize ROI from Squiz products.Promote product adoption through training, enablement, and success planning.Collaborate with Customer Care and Professional Services to overcome obstacles.Analyze usage data and proactively address underutilization.Champion customer success stories internally and externally.Commercial ResponsibilityAchieve revenue targets for your portfolio (retention + expansion).Negotiate contract renewals and expansions.Maintain accurate forecasts and pipeline hygiene in HubSpot.Work with Sales on complex expansions or multi-product opportunities.

Join nuestro team as a Senior Account Manager and take the lead in nurturing and expanding client relationships within a dynamic environment. You will be responsible for developing strategies that enhance client satisfaction and drive business growth. Your expertise will play a crucial role in implementing innovative solutions that meet client needs and help them achieve their goals.