Senior Account Manager (They/She/He)

Delivery HeroWarsaw

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

The ideal candidate will possess strong interpersonal skills, a proven track record in account management, and the ability to work collaboratively in a fast-paced environment. A minimum of 5 years of experience in account management or related fields is required, along with excellent communication and negotiation skills. A Bachelor's degree in Business, Marketing, or a related field is preferred.

About the job

Join Delivery Hero as a Senior Account Manager, where you will play a pivotal role in managing key client accounts and ensuring their success. In this dynamic position, you will be responsible for building strong client relationships, identifying growth opportunities, and delivering exceptional service. You will work closely with cross-functional teams to drive results and enhance client satisfaction.

About Delivery Hero

Delivery Hero is a global leader in the food delivery industry, dedicated to connecting customers with their favorite restaurants and ensuring a seamless dining experience. With a presence in numerous countries, we pride ourselves on innovation and excellence in service.

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Account Manager - Groceries Division in Poland (They/She/He)

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Senior Account Manager (They/She/He)

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Account Manager - Retail (They/She/He)

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Full-time|On-site|Warsaw

Role overview Delivery Hero seeks an Account Manager for its Retail division in Warsaw. The position centers on developing and maintaining strong partnerships with key retail clients. Supporting reliable service delivery and helping to expand business with retail partners are central to this role. What you will do Build and sustain relationships with retail clients Ensure consistent and high-quality service delivery Work with teams to enhance customer satisfaction Find and act on opportunities to grow revenue with retail partners

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Catalog Operations Manager - Grocery & Retail

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Full-time|On-site|Warsaw, Poland

Bolt is looking for a Catalog Operations Manager focused on Grocery & Retail to help improve catalog quality for merchants on the Bolt Food platform in Warsaw, Poland. This role centers on making sure the platform presents merchant products accurately and completely. The goal is to reflect the full variety of items available in physical stores, so customers can easily find and trust what they see online. What you will do Work to increase the accuracy of SKUs and product listings for grocery and retail partners Support product discoverability, ensuring customers can easily browse and select from a broad range of items Collaborate with team members to maintain and improve catalog standards across the platform Role focus This position emphasizes catalog operations and quality management for the grocery and retail segment, with a direct impact on customer experience and merchant satisfaction.

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People Generalist in Poland (They/She/He)

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Delivery Hero SE is hiring a People Generalist based in Warsaw. This position plays a key part in supporting HR operations and shaping a positive employee experience throughout the company. Responsibilities Assist with a wide range of HR tasks, from daily operations to process improvements Support onboarding activities to welcome and integrate new team members Help manage employee relations and address workplace matters as they arise Contribute ideas and effort to the ongoing development of people strategies Delivery Hero SE welcomes candidates of all gender identities and expressions. Applicants using any pronouns (They/She/He) are encouraged to apply.

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Account Manager for Small and Medium Businesses - Poland

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Join Delivery Hero as an Account Manager for Small and Medium Businesses (SMB) in Poland. In this pivotal role, you will be responsible for managing relationships with our valued SMB clients, ensuring their needs are met, and helping them grow their businesses through our platform. You will work closely with various internal teams to provide tailored solutions and support.

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Sales Executive (They/She/He) at deliveryhero | Warsaw

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Join our dynamic team at deliveryhero as a Sales Executive. In this role, you will be instrumental in driving sales growth and expanding our client base. You will engage with potential customers, understand their needs, and present tailored solutions to meet their demands.If you are passionate about sales, have a knack for building relationships, and thrive in a fast-paced environment, we want to hear from you!

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Account Manager at Bolt Food | Warsaw, Poland

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Join Bolt Food as an Account Manager!We are seeking a driven and enthusiastic Account Manager to spearhead our operations and foster growth among our partner restaurants in Poland.With over 200 million customers across more than 50 countries, Bolt is rapidly emerging as a leading tech company in Europe and Africa, and this success is attributed to our talented team.At Bolt, we champion inclusivity, welcoming individuals from all backgrounds—regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability. Our mission? To transform cities for people, not cars—and we need your expertise to help us achieve this!About the RoleAs an Account Manager, you will develop a profound understanding of our primary business objectives and actively engage with our partners to ensure they derive long-term value from our platform. Collaboration is key; you will work closely with the Account Management team to drive local execution of our global initiatives.Main Responsibilities:Oversee, coordinate, and negotiate eater-facing campaigns aimed at boosting Bolt Food orders and enhancing revenue.Analyze critical performance metrics to extract insights and optimize customer outcomes.Forecast growth and assess the achievement of our business objectives.Implement and refine our operational strategy while addressing daily commercial and operational challenges.Work in tandem with the Sales & Partners Operations team to seamlessly onboard all restaurants.Lead negotiations on restaurant contract terms.

Mar 5, 2026

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Key Account Manager - Poland

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Full-time|On-site|Warsaw, Masovian Voivodeship, Poland

Join Karo Healthcare as a Key Account Manager, where you will be pivotal in cultivating and managing strategic partnerships with our key clients in Poland. Your expertise will drive sales growth and enhance customer satisfaction.

Mar 25, 2026

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Sales Operations Manager for Grocery & Retail

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Bolt is looking for a Sales Operations Manager focused on Grocery & Retail in Warsaw, Poland. This position centers on shaping, expanding, and improving the sales operating model for Bolt Food’s grocery and retail business. Role overview This role works closely with another Sales Operations Manager and regional teams. The main goal is to make sure sales teams have a clear structure, reliable data, and useful insights. By doing so, the team can achieve more consistent and efficient growth in the market. What you will do Define and scale the sales operating model for the Grocery & Retail sector Collaborate with regional teams and sales leadership Support sales teams with structured processes and accurate information Help drive predictable and efficient business growth

Apr 29, 2026

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Store Operations Manager in Grocery & Retail

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Bolt is hiring a Store Operations Manager to support Grocery and Retail merchants in Warsaw, Poland. This role focuses on shaping and optimizing store operations, with a direct impact on customer experience and merchant performance across the platform. What you will do Define and enforce store guidelines, including protocols for holiday operations and refund processes, to support a consistent brand experience. Create and roll out Standard Operating Procedures (SOPs) that address merchant challenges such as order discrepancies and product defect rates. Lead the transition of store operations to Salesforce, and manage the outsourcing of high-volume tasks like onboarding and store maintenance. Track and analyze merchant KPIs, identify operational friction points, and implement data-driven improvements. Act as the main contact for complex operational issues, working closely with stakeholders to find effective solutions. Role overview This position is responsible for standardizing store operations, ensuring readiness for peak periods, and enhancing support and refund processes. The Store Operations Manager will develop scalable SOPs, oversee key transitions in operational tools, and work to improve the overall performance of merchants on the platform. About Bolt Bolt is a technology company serving over 200 million customers in more than 50 countries across Europe and Africa. The team values inclusivity and aims to create cities designed for people. Bolt welcomes candidates from all backgrounds and seeks to build a workplace where everyone feels they belong.

Apr 29, 2026

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Stores Onboarding Manager - Grocery & Retail

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Bolt is looking for a Stores Onboarding Manager in Warsaw, Poland to support enterprise grocery and retail partners as they join Bolt’s marketplace. This position plays a key role in making sure new merchants experience a smooth transition from day one. Bolt serves more than 200 million customers across over 50 countries. The company values inclusivity and welcomes people of all backgrounds, identities, and abilities. Bolt’s mission focuses on transforming urban spaces for people rather than cars. Role overview The Stores Onboarding Manager oversees the full onboarding journey for new enterprise merchants. This includes managing each launch, refining onboarding processes, and introducing improvements to make integration more efficient and scalable. What you will do Lead onboarding for high-value enterprise merchants, handling detailed API/SFTP integrations and platform setup from start to finish. Create, document, and standardize onboarding procedures and frameworks to ensure each launch is efficient, compliant, and ready to scale. Act as the main point of contact for new merchants, providing in-store training and ongoing support during the onboarding phase.

Apr 29, 2026

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Merchant Growth Manager - Grocery & Retail

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Join Bolt as a Merchant Growth Manager to empower our Grocery & Retail partners to accelerate their growth and enhance their performance on our platform. In this pivotal role, you will focus on driving same-store demand growth by pinpointing effective strategies, optimizing merchant performance, and translating insights into scalable actions.About Us: Bolt is one of the fastest-growing tech companies in Europe and Africa, boasting over 200 million users in more than 50 countries. Our rapid expansion is driven by our dedicated and talented team. We are committed to fostering an inclusive environment where everyone can thrive, regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or ability. Together, we aim to reshape urban spaces for people, not cars.Role Overview: As a Merchant Growth Manager, you will develop and implement strategic growth initiatives for key Grocery & Retail partners, emphasizing same-store demand, performance enhancement, and merchant engagement. You will collaborate with various teams including Leadership, Account Management, Country Operations, Commercial, Marketing, Product, and Support to translate ideas into actionable initiatives.Key Responsibilities:Own and execute the Merchant Growth strategy, focusing on scalable initiatives to boost merchant performance and revenue.Lead key growth levers and merchant lifecycle initiatives, including campaign execution, rollout, and adoption of solutions like Smart Promotions.Design and standardize SOPs and processes that support merchant engagement and performance.

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Apr 23, 2026

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