Senior Analyst - Capacity Planning & Performance Analytics

First Abu Dhabi BankAbu Dhabi

On-site Full-time

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Experience Level

Experience

Qualifications

Core Competencies Required•Strong experience with capacity planning and forecasting tools, including Turbonomic, BMC TrueSight, VMware vRealize, AWS/Azure native tools, and custom Grafana/Prometheus dashboards.•Understanding of statistical and machine learning-based forecasting models, including trend extrapolation and seasonality analysis.•Familiarity with system performance KPIs such as CPU, RAM, disk utilization, thread pool sizing, IOPS, database latency, and transaction throughput.•Proficient in using data analysis tools (Excel PowerPivot, Python, R, SQL) for large-scale data modeling and predictive analysis.•Strong communication skills to effectively present technical capacity models to both engineering and business stakeholders.•Structured and analytical thinking with a strong problem-solving capability.

About the job

Overall Objectives

•To guarantee that the IT infrastructure and application environments are appropriately sized and proactively adjusted to accommodate current and future business demands.

•To analyze and report on system performance trends, utilization patterns, and workload forecasts across compute, storage, network, and application layers.

•To assist in strategic investment planning and operational readiness by identifying capacity risks, inefficiencies, and optimization opportunities.

•To facilitate a data-driven approach to resource planning, cost management, and service resilience.

Role-Specific Responsibilities

•Continuously monitor and analyze system and application performance data to uncover utilization trends and capacity constraints.

•Forecast resource needs based on historical data, business growth projections, seasonal variations, and planned changes.

•Support project and release planning by providing assessments of performance impacts and capacity risk analysis.

•Contribute to cost optimization initiatives by identifying over-provisioned resources and underutilized assets.

•Manage performance models for core systems and conduct regular reviews with architecture and engineering teams.

•Develop and refine KPIs and SLIs to measure capacity headroom, saturation risk, and performance thresholds.

General Functional Responsibilities

•Maintain detailed documentation on capacity thresholds, utilization baselines, and forecasting assumptions.

•Collaborate with application owners, infrastructure leads, and finance teams to align technical capacity plans with business budgets.

•Support post-incident reviews by analyzing whether resource saturation contributed to outages or performance degradation.

•Integrate capacity planning processes within change management, release planning, and IT strategy reviews.

•Participate in annual budget planning and infrastructure lifecycle management by providing data-driven recommendations.

•Stay abreast of evolving technologies and tools in performance analytics and capacity forecasting.

About First Abu Dhabi Bank

Join the UAE’s largest bank and one of the world’s most secure financial institutions. We are dedicated to creating value for our employees, customers, shareholders, and communities, fostering growth through differentiation, agility, and innovation. We seek top talent to drive our success. Accelerate your career as you help us achieve our goals in a vibrant and dynamic industry.

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