Senior Associate for Inbound Technical Processes

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

Candidates should possess:At least 2 years of experience in technical support or a related field. Strong communication skills in English, both written and verbal. Ability to work independently and as part of a team. Proficiency in using various software applications and tools.

About the job

We are seeking experienced Senior Associates to join our dynamic team at Adeeba E Services Pvt Ltd. This role focuses on inbound technical processes, requiring a keen understanding of customer service and technical support. The ideal candidates will demonstrate exceptional problem-solving skills and a commitment to delivering high-quality service to our clients.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of technical support and customer service solutions. Based in Kolkata, we pride ourselves on our commitment to excellence and our ability to meet the diverse needs of our clients across various industries.

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Adeeba E Services Pvt Ltd is seeking experienced Senior Associates to join our team in Inbound Technical Processes. In this role, you will be responsible for addressing customer inquiries, providing technical support, and ensuring high levels of customer satisfaction.The ideal candidate will possess strong communication skills, a keen problem-solving ability, and a background in technical support or IT. This position offers a dynamic work environment and opportunities for professional growth.

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