Senior Associate - Inbound Technical Support (Voice Process)

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

Excellent communication skills in English (verbal and written). Strong problem-solving abilities. Experience in a technical support role, preferably in a voice process. Ability to work in a fast-paced environment. Proficiency in using computers and software applications.

About the job

Join our dynamic team at Adeeba E Services Pvt Ltd as a Senior Associate in our Inbound Technical Support Voice Process. We are looking for enthusiastic individuals who are passionate about delivering exceptional customer service and technical support. As a Senior Associate, you will be responsible for assisting customers with technical queries, troubleshooting issues, and ensuring a high level of customer satisfaction.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of outsourcing solutions, specializing in inbound technical support and customer service. Our commitment to excellence and customer satisfaction sets us apart in the industry. Join us and be a part of a vibrant team that values innovation and professional growth.

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Join Adeeba E Services Pvt Ltd as a Technical Support Associate in our Inbound Voice Process team. We are seeking enthusiastic individuals who are passionate about providing exceptional customer service and technical support. In this role, you will assist clients by addressing their queries and resolving technical issues over the phone. This position offers an excellent opportunity for growth and development within a dynamic and supportive environment.

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Join our dynamic team at Adeeba E Services Pvt Ltd as a Senior Associate in our Inbound Technical Support Voice Process. We are seeking enthusiastic individuals who are passionate about providing exceptional customer service and technical support.Your responsibilities will include answering customer inquiries, troubleshooting technical issues, and guiding customers through problem resolution. You will play a crucial role in enhancing customer satisfaction and ensuring a smooth user experience.

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