Senior Associate - Inbound Technical Support Voice Process

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

Ideal candidates should possess excellent communication skills, a strong customer service orientation, and the ability to troubleshoot technical issues effectively. Previous experience in a similar role is highly desirable. Key requirements:Proficiency in English (both spoken and written)Experience in technical support or customer service rolesAbility to work in a fast-paced environmentStrong problem-solving skills

About the job

Your responsibilities will include answering customer inquiries, troubleshooting technical issues, and guiding customers through problem resolution. You will play a crucial role in enhancing customer satisfaction and ensuring a smooth user experience.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of innovative customer service solutions in India. Our commitment to excellence and customer satisfaction drives our business success. Join us and be a part of a team that values talent, provides growth opportunities, and fosters a collaborative work environment.

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