Senior Associate, New Verticals - Central Strategy & Analytics
DoorDash, Inc.San Francisco, CA; Los Angeles, CA; Seattle, WA; Denver, CO; Chicago, IL; Phoenix, AZ; Washington D.C.; New York, NY
On-site Full-time $87K/yr - $128K/yr
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Experience Level
Experience
Qualifications
Ideal candidates should possess strong analytical skills, a proven track record in strategy and operations, and experience in the logistics or delivery sectors. Candidates are expected to demonstrate their ability to work collaboratively and effectively manage projects that drive strategic initiatives. Familiarity with data analysis tools and methodologies is essential.
About the job
The New Verticals Strategy & Operations team at DoorDash shapes the future of delivery for groceries, convenience items, alcohol, and retail products. This group manages both first-party operations, like DashMarts, and third-party partnerships with a range of merchants. DashMarts deliver household essentials, groceries, and local favorites directly to customers, powered by DoorDash’s logistics platform. Central Operations ensures these services run efficiently and that DashMarts and third-party partners work together smoothly.
About the Role
DoorDash is hiring Senior Associates for the Central Strategy & Operations team. These roles focus on improving delivery and labor efficiency for New Verticals. Senior Associates use operational and product insights to build logistics systems and frameworks, taking responsibility for key efficiency metrics that impact business results from start to finish.
About DoorDash, Inc.
DoorDash, Inc. is a leading technology company that connects customers with their favorite local and national merchants through a powerful delivery platform. Our mission is to empower local economies and provide consumers with unparalleled access to food and retail products.
Full-time|$87K/yr - $128K/yr|Hybrid|San Francisco, CA; New York, NY; Seattle, WA; Chicago, IL; Los Angeles, CA; Tempe, AZ; Washington D.C.
About the TeamAt DoorDash Drive, our innovative white-label fulfillment platform enhances e-commerce for merchants both on and off our platform. The New Verticals team collaborates with merchants in Grocery, Convenience, Retail, and Pharma sectors to strategically and operationally meet their e-commerce and logistics requirements through our dynamic three-si…
Full-time|$136K/yr - $200K/yr|Hybrid|New York, NY; San Francisco, CA; Los Angeles, CA; Seattle, WA; Washington, DC
About the TeamThis position is part of our innovative New Verticals team, established in 2020 with the mission of delighting customers and fostering local economies beyond the restaurant sector. Since its inception, we have successfully introduced Grocery, Convenience, Alcohol, Retail, and DashMarts, while also enhancing merchant services, dasher tools, and consumer products. This specific team is dedicated to exploring new opportunities, with a key focus on Consumer Financial Products and Services.About the RoleWe are seeking a talented Manager to spearhead the growth of the DoorDash Gift Card program. You will be responsible for both the external growth strategy and the internal execution that drives it. This role lies at the intersection of business development, strategy & operations, and analytics, giving you end-to-end ownership over initiatives designed to expand distribution, boost awareness, and enhance gift card sales.In this role, you will collaborate with cross-functional teams including Product, Marketing, Finance, Analytics, and Partnerships to design, launch, and refine campaigns aimed at acquiring new gift card users. You will implement new features to enhance the in-app gift card purchasing journey, establish off-platform partnerships to increase visibility during critical seasonal periods, and team up with Marketing to execute impactful holiday campaigns.Reporting directly to the Senior Manager/GM of our Consumer Financials team, you will operate as an individual contributor. Our work environment is hybrid, allowing for both in-person collaboration and remote work.Your Excitement for This Opportunity Will Stem From:Ownership of Business Outcomes: You will be accountable for the performance of the DoorDash Gift Cards program, establishing goals, monitoring KPIs, and driving measurable growth and ROI.Influencing Across the Organization: You will shape the growth strategy for DoorDash Gift Cards, acting as the ambassador for the program to merchants and securing new placements and marketing opportunities across both online and physical channels.Innovative Campaign Development: You will lead the charge in launching new promotional initiatives, enhancing user engagement and expanding brand reach.
Full-time|$136K/yr - $200K/yr|On-site|New York, NY; San Francisco, CA; Seattle, WA; Chicago, IL; Los Angeles, CA; Tempe, AZ; Washington D.C.
About the TeamThe New Verticals team at DoorDash is pioneering innovative methods to enhance customer satisfaction beyond traditional restaurant delivery.Our Catalog, Fulfillment, and Logistics team is committed to three primary objectives: efficiently onboarding merchants, ensuring prompt and precise order fulfillment, and optimizing our logistics framework. We achieve this by uncovering efficiencies, developing product tools, and implementing scalable operational processes. You will take ownership of metrics, leverage operational and product strategies, and drive significant outcomes across our Grocery, Convenience, Alcohol, and Retail sectors.About the RoleWe are seeking a dynamic Manager to lead a team of three and act as the Directly Responsible Individual (DRI) for New Vertical HQFR (High Quality Fulfillment Rate). This position resides within our Logistics pod and is responsible for achieving transformative enhancements in order quality and fulfillment performance—guaranteeing that consumers receive their complete orders every time.Your key responsibilities will include overseeing cancellations and HQFR performance, which encompasses reporting, root-cause analysis, and action planning. In addition to managing metrics, you will collaborate with cross-functional teams to ensure they deliver measurable results—partnering closely with Operations, Product, Engineering, as well as Merchant and Consumer teams to foster performance improvements throughout the ecosystem.This role requires a blend of operational diligence and strategic insight. You will:Lead comprehensive HQFR and cancellations performance, including company-wide OKR reportingIdentify and implement operational enhancements that significantly impact quality and fulfillment outcomesDevelop and nurture the next “big bets” to enhance order accuracy while minimizing avoidable cancellationsFacilitate cross-functional alignment and accountability towards explicit targetsWe are looking for individuals who excel in uncertainty, swiftly transition from insights to actions, and demonstrate a strong sense of ownership. You should be adept at diving deep into data, establishing a clear performance vision, and mobilizing teams to achieve results. This highly visible role has a substantial impact on customer experience and operational excellence.
Full-time|$83K/yr - $122K/yr|On-site|San Francisco, CA; New York, NY; Seattle, WA; Chicago, IL; Los Angeles, CA; Tempe, AZ; Denver, CO; Boston, MA, Austin, TX, Atlanta, GA; Miami, FL; Washington D.C.
About the TeamAt DoorDash, we are dedicated to enriching and empowering local economies by creating innovative last-mile delivery solutions. Our platform connects consumers with the local businesses they cherish, fostering growth within communities. We seek a dynamic marketer to join our integrated marketing team, responsible for crafting comprehensive marketing strategies that bridge growth, brand, product, and operations.About the RoleAs a Senior Associate in Consumer Integrated Marketing for New Verticals, your mission will be to transform DoorDash users into loyal advocates. You will devise audience-centric, insight-driven strategies and implement go-to-market plans across various channels. Reporting to the Senior Manager of Integrated Marketing, your focus will be on recognizing, testing, and amplifying user engagement opportunities that encourage consumers to explore new categories, thereby driving monthly active user (MAU) growth.This role is highly collaborative, intersecting brand, growth, social media, analytics, and operations. You will work closely with teams across Marketing, Product, Analytics, and Strategy & Operations to activate campaigns across paid, owned, earned, and in-app channels. This opportunity is perfect for someone adaptable, inquisitive, and eager to engage in diverse integrated and partnership-driven initiatives.What You’ll DoEvaluate marketing opportunities for consumer habituation and generate insights through testing, experimentation, and performance analysis, representing the consumer's voice within the marketing team.Contribute to the design and implementation of comprehensive retention strategies, anchored in audience-first principles, clear objectives, category focus, and compelling consumer value propositions.Assist in creating and executing integrated campaigns and initiatives in collaboration with various teams.
Full-time|$87K/yr - $128K/yr|On-site|San Francisco, CA; Los Angeles, CA; Seattle, WA; Denver, CO; Chicago, IL; Phoenix, AZ; Washington D.C.; New York, NY
The New Verticals Strategy & Operations team at DoorDash shapes the future of delivery for groceries, convenience items, alcohol, and retail products. This group manages both first-party operations, like DashMarts, and third-party partnerships with a range of merchants. DashMarts deliver household essentials, groceries, and local favorites directly to customers, powered by DoorDash’s logistics platform. Central Operations ensures these services run efficiently and that DashMarts and third-party partners work together smoothly. About the Role DoorDash is hiring Senior Associates for the Central Strategy & Operations team. These roles focus on improving delivery and labor efficiency for New Verticals. Senior Associates use operational and product insights to build logistics systems and frameworks, taking responsibility for key efficiency metrics that impact business results from start to finish.
Full-time|$105.4K/yr - $155K/yr|Hybrid|San Francisco, CA; Los Angeles, CA; Seattle, WA; Denver, CO; Chicago, IL; Phoenix, AZ; Washington, DC; New York, NY
About the TeamThe New Verticals Strategy & Operations team is transforming the landscape of grocery, convenience, alcohol, and retail delivery through innovative first-party and third-party operations. Our DashMarts initiative represents our commitment to providing on-demand deliveries of household essentials, groceries, and other popular items directly to consumers. We also partner with third-party merchants to facilitate swift deliveries across various storefronts, ensuring a seamless experience for both merchants and consumers. This team is at the core of our mission to build a robust logistics platform powered by an efficient and high-quality delivery network.About the RoleThe New Verticals Logistics team is dedicated to enhancing operational efficiency and elevating the quality and speed of our delivery services. We aim to establish the most dependable same-day logistics platform, empowering local businesses to thrive. As an Associate Manager, you will play a pivotal role in formulating and implementing strategies that drive success in key markets while pursuing efficiency goals and sustainable growth for the organization. You will report to a Senior Manager in the Central Strategy & Operations team, and this position operates within a hybrid work model, combining remote work with in-person engagements at DashMarts and third-party locations.
About UsAt 3Y Health, we are revolutionizing healthcare through our AI-driven software designed to alleviate the burdensome administrative challenges that account for 40% of the industry’s revenue. Our comprehensive platform empowers clinician entrepreneurs, enabling healthcare professionals to successfully launch, manage, and expand private practices. By integrating cutting-edge AI and automation, we help independent providers regain valuable time, foster thriving businesses, and enhance the health outcomes of their communities. With over $200M raised from esteemed investors such as Founders Fund, General Catalyst, Softbank, and 8VC, we are poised for significant growth.About the RoleWe are seeking a dynamic Operations Associate to propel our new vertical launches. This pivotal cross-functional role is ideal for an individual who excels in fast-paced environments, enjoys tackling logistical challenges, and is passionate about supporting a mission-driven team.You will collaborate closely with our clinical, client success, and executive teams to guarantee that day-to-day operations are efficient, reliable, and scalable.ResponsibilitiesConduct research on new verticals, assessing market size and competitive dynamics to facilitate successful market entry and prioritization.Establish and oversee essential internal systems to ensure organizational readiness for launching and expanding new verticals.Facilitate coordination among internal stakeholders across product, clinical operations, and growth to ensure preparedness for new vertical launches.Document repeatable processes and propose enhancements as we evolve.Assist in developing internal dashboards and trackers to monitor progress.Support special projects, such as expanding insurance contracts and onboarding new providers.Contribute wherever necessary—this is a startup, and we embrace a hands-on approach.
Join Airwallex as a Senior Associate in Operations StrategyAt Airwallex, we are redefining the financial landscape for businesses across the globe. We are the premier unified payments and financial platform, designed to empower over 200,000 companies worldwide – including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN. Our innovative infrastructure and software solutions enable seamless management of business accounts, payments, treasury, and embedded finance on a global scale.Founded in Melbourne, our dynamic team of over 2,000 talented individuals spans 26 offices worldwide. Valued at $8 billion and backed by top-tier investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, and Sequoia, Airwallex is poised to lead the future of global finance. If you are ready to tackle ambitious challenges and make a substantial impact, we invite you to be a part of our journey.Values We CherishWe seek builders with the energy of founders who are eager to make a real difference. You possess deep expertise in your role and are driven by our mission and operating principles. With a passion for speed and quality, you approach problems with curiosity and tackle them using first principles, ensuring a balance of agility and thoroughness.Your humility and collaborative spirit enable you to transform innovative ideas into tangible products, driving projects from inception to completion. You harness AI to enhance your efficiency and resolve challenges quickly. At Airwallex, you will confront complex, high-stakes issues alongside exceptional colleagues and have the opportunity to advance your career as we shape the future of global banking.About Our TeamThe Operations team at Airwallex is dedicated to ensuring our services and processes run smoothly and efficiently. We focus on optimizing workflows, enhancing operational efficiency, and delivering outstanding customer support. Through streamlining operations and implementing best practices, we contribute significantly to the company's growth and uphold our commitment to service excellence. Our mission is to provide an effortless experience for our customers and support Airwallex's goal of empowering businesses worldwide.Your RoleAs a Senior Associate in Operations Strategy, you will serve as a key problem solver and strategic partner to our Operations and business leaders. You will manage impactful projects across onboarding, risk management, payments, and support operations, ensuring successful execution from start to finish.
Full-time|$87K/yr - $128K/yr|On-site|San Francisco, CA; New York, NY; Seattle, WA; Chicago, IL; Los Angeles, CA; Tempe, AZ; Washington D.C.
About the TeamJoin our dynamic Advertising & Promotions team at DoorDash, where we bridge the gap between e-commerce and advertising. Our mission is to deliver impactful digital solutions that empower advertisers to connect with diverse audiences, including consumers, dashers, and merchants. In this role, you will provide invaluable insights that enhance our Ads Team and support our advertisers.About the RoleLead the management and execution of campaign and business reporting for our top advertising partners.Develop insightful case studies and be the go-to subject matter expert on our comprehensive suite of marketing solutions.Analyze trends and craft actionable recommendations for clients to optimize their business strategies.Collaborate with our Account Management and Sales teams to enhance their sales strategies and effectiveness.Work closely with cross-functional teams, including sales, marketing, analytics, and product development.You’re excited about this opportunity because you will…Build - You thrive on leveraging data to create insights that support sales and account teams, as well as clients.Operate - You are not afraid to dive into the details and get your hands dirty.Problem Solve - You enjoy tackling complex problems and deriving answers through data analysis.Partner - You have experience collaborating with sales and account teams, understanding their needs, and helping them achieve their objectives.We’re excited about you because…You possess 2-5 years of experience in analytics, consulting, strategy & operations, or related fields, with a preference for high-growth startup experience.You are proficient in SQL, with intermediate to advanced skills.You have experience with Excel and PowerPoint (or Google Sheets and Google Slides).You are adept at managing multiple projects and priorities while consistently meeting deadlines.You have a proven track record of leveraging insights to drive business success in complex environments.
Full-time|Remote|New York, NY; San Francisco, CA; Seattle, WA; Chicago, IL; Los Angeles, CA; United States - Remote
As a Manager of Strategy & Operations for our Commerce Platform's New Verticals, you will lead initiatives that drive growth and operational excellence. This role requires a strategic thinker with a passion for innovation and a proven ability to execute. You will collaborate closely with cross-functional teams to identify opportunities, streamline processes, and enhance our service offerings.
Full-time|On-site|New York, NY; San Francisco, CA; Washington D.C.
DoorDash is hiring a Senior Associate for Grocery Strategy & Operations in New York, San Francisco, or Washington D.C. This position centers on improving the company’s grocery delivery services and strengthening its presence in the grocery market. Role overview This role focuses on shaping how DoorDash approaches grocery delivery. The Senior Associate will work closely with teams across the company to identify ways to make operations more efficient and to support new strategic projects. The goal is to help DoorDash deliver better grocery experiences to customers and partners. Key responsibilities Collaborate with cross-functional teams to improve grocery operations Support and drive strategic initiatives within the grocery sector Analyze data and share insights that inform business decisions and growth Impact Insights and recommendations from this role will directly influence DoorDash’s growth in the grocery space. The Senior Associate will help shape the company’s strategy and operational approach as DoorDash expands its grocery offerings.
Join DoorDash for Business as a Senior Associate in Strategy & Operations, where you will play a pivotal role in shaping our business strategies and optimizing operations. You will collaborate with cross-functional teams to enhance our service offerings, drive efficiency, and contribute to strategic initiatives that support our rapid growth.
Full-time|On-site|San Francisco, CA; New York, NY; Seattle, WA; Miami, FL; Los Angeles, CA; Denver, CO; Washington D.C.; Tempe, AZ; Chicago, IL; Austin, TX
The Senior Associate, Marketplace Audience Strategy & Operations role at DoorDash centers on building and refining how the company engages with its marketplace audiences. This position is based in several major cities, including San Francisco, New York, Seattle, Miami, Los Angeles, Denver, Washington D.C., Tempe, Chicago, and Austin. Role overview This role focuses on analyzing market trends and working closely with teams across DoorDash to develop new approaches for audience engagement. The work involves both strategic planning and hands-on operational improvements aimed at boosting overall marketplace performance. Collaboration Expect regular collaboration with colleagues from different departments. Sharing insights and coordinating efforts will be a key part of daily work, ensuring that strategies align with broader company goals. Key responsibilities Analyze market trends relevant to DoorDash’s marketplace Develop strategies to engage and grow audience segments Work with cross-functional teams to implement and optimize these strategies Identify operational improvements to enhance marketplace performance
Join Broccoli as the Lead for New Verticals, where you will play a pivotal role in identifying and implementing innovative strategies to drive growth. Your expertise will help us expand into uncharted markets while fostering a culture of collaboration and creativity. We are looking for a passionate leader who thrives in dynamic environments and is eager to make a significant impact.
About HiveHive is a pioneering leader in artificial intelligence solutions, dedicated to comprehending, searching, and generating content. Our innovative technology is relied upon by hundreds of the world's foremost organizations to manage billions of content pieces each month. With a robust portfolio of top-tier, pre-trained AI models, Hive tackles pressing challenges in areas such as content moderation, deepfake detection, digital child safety, intellectual property protection, and sponsorship management, among others.Having successfully raised over $120M in funding from esteemed investors like General Catalyst, 8VC, Glynn Capital, Bain & Company, and Visa Ventures, we operate on a global scale with over 250 professionals across our offices in San Francisco, Seattle, and Delhi.About the RoleThe Growth Strategy & Operations Associate will spearhead strategic initiatives aimed at propelling Hive’s growth organization-wide. This is a comprehensive role where you will develop impactful initiatives and oversee their successful implementation. You will collaborate with leaders from diverse teams, including Sales, Marketing, Recruiting, Finance, and Operations. Your responsibilities will include enhancing processes to foster effective growth structures, establishing robust reporting and productivity benchmarks, and addressing high-stakes ad hoc projects.We seek a dynamic business generalist who is fervently committed to making a significant impact and contributing to the legacy of a transformative AI company. The ideal candidate will possess a strong leadership track record in fast-paced environments, embody a positive outlook, and demonstrate enthusiasm for analyzing metrics. You should be versatile, ready to engage in multiple roles, and maintain a high professional standard of excellence.Key Focus AreasSales Strategy & Operations- Lead strategic planning, forecasting, and performance analysis within the sales domain.- Identify sales funnel bottlenecks and recommend data-driven strategies to enhance conversion rates and productivity.- Oversee the sales technology arsenal and assess new tools to boost team efficiency; refine CRM procedures to improve data integrity, pipeline visibility, and forecasting precision.Customer Success- Examine customer usage data and synthesize feedback to uncover additional growth opportunities for existing accounts.- Establish and optimize customer support workflows, ensuring timely ticket routing and resolution for enterprise clients.- Develop onboarding materials and resources to enhance customer experience.
Full-time|Remote|San Francisco, CA; United States - Remote
Join DoorDash as a Senior Associate in our Insurance Strategy & Operations team, where you will play a crucial role in shaping our insurance policies and operational strategies. This position offers you the opportunity to work collaboratively with a diverse team to optimize our insurance frameworks, ensuring compliance and efficiency. Your analytical skills will be vital in assessing risk and developing strategic initiatives that align with our business goals.
Full-time|On-site|San Francisco, CA or New York, NY
Company OverviewAt EV Realty, we are revolutionizing the future of commercial transportation by establishing the essential infrastructure that facilitates the electrification of next-generation commercial fleets—one high-powered charging hub at a time. Our mission is to develop, own, and manage purpose-built EV charging hubs that address a critical barrier to fleet electrification: access to dependable, cost-effective, and scalable grid power.Our Powered Properties® are strategically positioned to meet the needs of fleet customers, delivering secure and dedicated charging solutions exactly where and when they are needed. With a focus on reliability and scalability, we provide the infrastructure necessary for mission-critical commercial fleets to maintain their operations seamlessly.We uphold values of transparency, accountability, and fostering a positive environment for our customers and our team alike. If you are enthusiastic about contributing to the new era of commercial transportation, we are eager to connect with you.Role OverviewAs a Strategy & Operations Associate at EV Realty, you will engage in high-priority projects, from the initial strategy phase through to execution and implementation, making a significant impact across the organization and helping to shape our platform for the next generation of commercial fleets.This role is designed for individuals who thrive in a fast-paced, high-impact environment. You will tackle undefined challenges, develop structured approaches to solve them, and provide actionable insights that directly influence our strategic decisions. Collaborating closely with our Business Development, Finance, Product, Operations, and Data Science teams, your contributions will go beyond producing presentations; you will be instrumental in shaping the direction of our company. One day, you may be negotiating a strategic partnership to elevate EV Realty's offerings for a national trucking company; the next, you might be analyzing the long-term potential for autonomous fleet charging in emerging markets. You'll gain firsthand insight into decision-making processes at a company navigating growth and strategy.The ideal candidate is highly organized, intellectually curious, and adept at navigating uncertainty. You thrive in complex scenarios and possess the ability to drive projects to completion, even when the route to success is not clearly defined.
Full-time|On-site|Seattle, WA; New York, NY; San Francisco, CA; Austin, TX; Los Angeles, CA; Chicago, IL; Miami, FL
Role Overview DoorDash is hiring an Associate Manager for the Strategy & Operations team, focusing on the Consumer Packaged Goods (CPG) sector. This position is available in Seattle, New York, San Francisco, Austin, Los Angeles, Chicago, or Miami. What You Will Do Shape and execute operational strategies to strengthen DoorDash’s presence in the CPG space. Work closely with teams across the company to analyze data and identify areas for growth. Optimize existing processes and help roll out solutions that support business goals. Contribute ideas and collaborate with colleagues to improve performance and efficiency. Locations Seattle, WA New York, NY San Francisco, CA Austin, TX Los Angeles, CA Chicago, IL Miami, FL
About CogentCogent is a leading Applied AI Lab focused on crafting the next generation of AI agents specifically for cybersecurity. The landscape of cyber threats has drastically evolved, enabling malicious actors to operate with unprecedented efficiency and scale. Our dedicated 'AI Taskforce' analyzes vast amounts of enterprise data to proactively address these challenges and prevent critical security breaches.To maintain our position at the forefront of technology, we seamlessly integrate cutting-edge research with practical execution. In addition to our primary product initiatives, Cogent Research functions as our applied AI lab, delivering the research capabilities necessary to realize truly agentic security workflows.Since emerging from stealth mode, Cogent has witnessed swift expansion, collaborating with Fortune 500 companies to secure some of the most intricate production environments globally.Supported by Greylock, we have assembled a team of exceptional talent in applied AI, including individuals from:Prestigious universities such as Stanford, Berkeley, Penn, Duke, Carnegie Mellon, and WaterlooProminent high-growth companies including Scale AI, Databricks, Stripe, Tesla, and CoinbaseLeading cybersecurity experts from Wiz, Abnormal AI, and ZscalerRenowned research institutions like DeepMind and SAILAbout the RoleAs a Business Operations Associate, you will act as a versatile generalist, closely collaborating with company leadership to tackle the most pressing challenges the business faces at any given moment.This role is characterized by its dynamic nature and high ownership. One quarter, you may focus on operational assessments, while the next might involve talent initiatives or enhancing Cogent’s external visibility. The common thread is that you will engage with whatever is crucial for advancing the company's mission.This position provides a rare opportunity to gain insight into the formation of a category-defining organization, making it an excellent match for individuals passionate about company-building and long-term leadership development.Your ResponsibilitiesCollaborate with founders and company executives to spearhead high-priority strategic and operational projectsPerform operational evaluations across the organization to uncover gaps, inefficiencies, and potential improvementsSupport the talent function through hiring strategies, process enhancements, and special projects in recruiting or people operations
Full-time|On-site|San Francisco, CA; Los Angeles, CA; Seattle, WA; Denver, CO; Chicago, IL; Phoenix, AZ; Washington D.C.; New York, NY
Role Overview DoorDash is hiring an Associate for the DashMart Regulatory Strategy & Operations team. This role helps keep DashMart operations aligned with relevant regulations and supports strategic planning for future growth. The Associate will work closely with team members to maintain compliance and improve operational processes.
