About the job
Overview
Shift4 (NYSE: FOUR) is at the forefront of transforming commerce by streamlining complex payment ecosystems globally. As a leading provider of commerce-enabling technology, Shift4 facilitates billions of transactions annually for countless businesses across various industries. For more information, explore our website at www.shift4.com.
The Senior Associate Onsite POS Installer plays a crucial role in the comprehensive integration of Point-of-Sale (POS) systems and related hardware at merchant locations. This position demands technical proficiency, effective coordination with merchants, and the ability to train clients on the POS system. Additionally, installers will engage in enterprise-level projects and contribute insights during software and hardware beta testing.
This opportunity is specifically for the Pensacola, FL area.
Key Responsibilities:
● Execute complete installations of POS systems and peripherals, including hardware, software, network configuration, and setup.
● Conduct thorough site surveys and troubleshoot network or cabling issues.
● Test hardware, software, and credit card processing with minimal remote support.
● Provide training to merchants on POS systems to ensure their satisfaction during and after installation.
● Document installations with detailed records and photographs of completed work.
● Participate in installations for enterprise accounts, guided by Tier 2/3 installers or managers.
● Travel locally (within 200 miles) and occasionally nationally for installations as required.
● Manage equipment inventory and requisition processes.
● Engage in regular training sessions on the Shift4 product suite.
● Track and submit monthly expense reports.
● Adhere to safe driving practices and ensure reliable transportation.
