Senior Business Process Consultant - ServiceNow CRM

Join PrizePicks, the fastest-growing sports company in North America, recognized by Inc. 5000. As the premier platform for Daily Fantasy Sports, we encompass a variety of leagues including the NFL, NBA, and popular Esports titles such as League of Legends and Counter-Strike. With a diverse team of over 550 employees, we foster an inclusive culture that celeb…

Role overview The Technical Director of Product Success for CRM at ServiceNow plays a key role in Atlanta. This position focuses on ensuring that customers gain the most value from ServiceNow's CRM offerings. The director guides efforts to improve customer experiences and outcomes with these products. What you will do Lead projects and initiatives that help customers maximize value from CRM solutions Collaborate with teams throughout the company to enhance support strategies Develop and drive programs that boost customer satisfaction and encourage wider product adoption

At MERGE, we pride ourselves on being Built Different. As a marketing and technology agency, we focus on the vital intersection of health and wellness, where human impact is paramount. By integrating storytelling with technology, we go beyond conventional engagement strategies to deliver Whole Human Marketing. This innovative approach acknowledges the multifaceted nature of humanity and harnesses AI to ensure that every interaction with a brand feels intuitive, contextual, and meaningful.Our dedication to human-centric innovation unites us in our mission: to connect individuals and brands to foster healthier, happier lives.Elevate Your Career with UsAt MERGE, we are committed to cultivating an enriching work environment that nurtures talent and ambition. We create an atmosphere where individuals are encouraged to think expansively and feel deeply, allowing them to engage fully in producing their finest work.Role Overview: Director of Health MarketingIn your role as the Director of Health Marketing, you will serve as a senior, solution-oriented leader adept at building enduring relationships between client and agency teams. You will spearhead internal initiatives that enhance client engagements, positioning them to adapt effectively to evolving market dynamics. With your extensive industry experience, you'll inspire team members to elevate our strategies, campaigns, and experiences to new levels of innovation and effectiveness. This position demands strategic consultancy skills and expertise across all dimensions of account management.Key Responsibilities:Brand and Campaign StrategyIntegrated Marketing: Lead and support initiatives for brand and demand generation within MERGE.Health Focus: Oversee the execution of performance marketing campaigns aimed at promoting MERGE’s brand, offerings, and partnerships in the Health sector.Strategic Planning: Collaborate with the CMO and brand marketing teams to formulate and execute a strategic plan for brand growth.

Gusto seeks a Director of Social and Influencer Marketing to shape how the company connects with its community. This leader will drive the social media and influencer strategy across major cities including Denver, San Francisco, New York, Las Vegas, Atlanta, Phoenix, Toronto, and Chicago. Role overview This position guides Gusto’s approach to building and engaging audiences through social platforms and influencer partnerships. The Director will play a key role in expanding Gusto’s brand presence and fostering meaningful relationships online. What you will do Develop and launch social media campaigns that align with Gusto’s brand voice and connect with its audience. Establish and nurture partnerships with influencers to broaden Gusto’s reach. Analyze campaign results and report on key metrics to help shape future strategies. Collaborate with teams throughout the company to ensure messaging stays consistent and marketing efforts are effective. Requirements Proven experience leading social media and influencer marketing programs. Strong grasp of current trends in social media and influencer marketing. Background in digital marketing strategy and campaign execution. Ability to work with cross-functional partners and adjust to shifting priorities.

Join Octagon as the Director of Experiential Marketing specializing in College Sports. This pivotal role will oversee the development and execution of innovative marketing strategies that enhance the brand experience for our home improvement client. You will leverage your expertise to create memorable experiences that resonate with college sports audiences, driving engagement and brand loyalty.

Elevate Your Career While Empowering Mission-Driven OrganizationsAt Nexus Marketing, we are dedicated to empowering mission-driven businesses to enhance their impact. Through the application of organic marketing strategies, including content creation, branding, SEO, and AI visibility, we enable our clients to connect with their audiences, share their narratives, and foster significant growth.Why should you consider joining Nexus Marketing?Mission-Driven Initiatives: Join a team that champions businesses committed to advancing causes such as social justice, healthcare, education, and environmental sustainability.Expertise in Organic Marketing: Engage in meaningful campaigns that emphasize long-term value through strategic content, SEO, AI visibility, and more.Purposeful Growth: Develop your skills and progress your career in a role that harmonizes innovation with significant work.Collaborative Environment: Become part of a dedicated team of marketers who prioritize creativity, teamwork, and continuous learning.Impactful Work: Your contributions will play a crucial role in helping organizations achieve their missions and create a positive change in the world.If you are passionate about utilizing organic marketing to assist impactful organizations, Nexus Marketing is the ideal place to advance your career.Curious to learn more?Watch a video about Nexus cultureListen to an industry podcast discussing our agency's founding and missionWe are seeking a talented writer based in Atlanta to join our team as a full-time AI-Enabled Marketing Copywriter. This position can commence immediately for the right candidate or as part of our June 2026 start class.

As the Director of Marketing Engineering and Artificial Intelligence at New Relic, you will lead innovative marketing strategies that leverage advanced AI technologies to drive customer engagement and growth. Your expertise in marketing engineering will empower our teams to optimize campaigns and enhance user experiences.In this role, you will collaborate closely with cross-functional teams, utilizing data-driven insights to inform marketing decisions and strategies. You will play a pivotal role in shaping the future of our marketing initiatives, ensuring they are effective, innovative, and aligned with our business objectives.

Millennium Health LLC is a leading accredited specialty laboratory, boasting over a decade of expertise in medication monitoring and drug testing services. We empower healthcare providers with vital information to monitor both the appropriate use and potential misuse of prescription medications and illicit drugs. Our advanced testing services are essential for clinicians seeking objective insights into their patients' recent substance use, thereby facilitating informed decisions about treatment effectiveness.GENERAL SUMMARYThe Director of Market Access Operations plays a crucial role in achieving our corporate objectives related to financial performance and contractual partnerships with various payers, including insurers, managed care organizations, and government entities. This strategic position requires a thorough analysis of current and potential payer relationships to support data-driven decision-making aimed at enhancing revenue growth and operational efficiency.ESSENTIAL FUNCTIONSThe Director's responsibilities include, but are not limited to:Overseeing contract performance metrics to evaluate the profitability of Managed Care programs and collaborating with the Senior Director of Market Access to devise strategies for underperforming contracts.Collaborating with contracted insurers, sales teams, and marketing departments to launch effective redirection initiatives and other synergistic programs.Assisting in basic departmental management tasks, such as maintaining state payer lists and conducting contract reviews.Contributing to the development of strategic priorities for managed care contracting alongside senior leadership.Facilitating the contract development process from proposal evaluation to final approval, including deal structuring and profitability analysis.Building strong partnerships with sales leadership to guide market access strategies and identify key opportunities for value creation.Evaluating contracted in-network reimbursement rates for Millennium Health and seeking opportunities to enhance rates that fall below market standards.Working closely with various internal teams, including finance, billing, analytics, legal, and key customers to ensure streamlined operations.Managing existing insurer contracts to guarantee compliance and performance expectations.

Join our dynamic team as a Marketing Automation Business Analyst, where you will leverage your expertise in CRM and marketing automation tools to drive impactful marketing strategies. Your analytical skills and technical knowledge will help us optimize our marketing processes and enhance customer engagement.Demonstrated proficiency in CRM functionality, including Marketo, Eloqua, SendGrid, HubSpot, Silverpop Engage, and Google Analytics.Extensive experience in both B2B and B2C marketing automation processes.Skilled in implementing best practices for system configuration, development, testing, security, and data integrity.Design and execute marketing integrations, deploying micro and macro campaign processes effectively.Analyze data and system issues, presenting actionable recommendations to enhance performance.Troubleshoot data inaccuracies, identify root causes, and recommend corrective actions.Develop, implement, and deploy custom workflow processes while supporting system integrations.Conduct data analysis to assess the effectiveness of outbound and inbound marketing campaigns.Create process documentation and training materials for end-users utilizing marketing automation and CRM platforms.Implement lead scoring programs to enhance marketing's capability to route qualified leads to sales teams.Conduct A/B and multivariate email testing to optimize messaging for targeted segments.

Advance Your Career While Empowering Purpose-Driven OrganizationsAt Nexus Marketing, we specialize in empowering mission-driven businesses to enhance their influence. Utilizing organic marketing strategies such as content creation, branding, SEO, AI visibility, and more, we assist our clients in engaging their audiences, narrating their stories, and achieving meaningful growth.Why consider a role with Nexus Marketing?Mission-Driven Initiatives: Join a team dedicated to supporting businesses that promote causes such as social justice, healthcare, education, and environmental sustainability.Expertise in Organic Marketing: Collaborate on impactful campaigns that emphasize long-term value through strategic content, SEO, AI visibility, and other organic avenues.Growth with Purpose: Enhance your skills and progress your career in a role that merges innovation with impactful work.Collaborative Workplace Culture: Be part of a passionate group of marketers who prioritize creativity, teamwork, and continuous learning.Meaningful Contributions: Your efforts will help organizations meet their objectives and create a positive impact in the world.If you are enthusiastic about leveraging organic marketing to support impactful organizations, Nexus Marketing is the ideal place for your career journey.Interested in learning more? Check out our video showcasing Nexus culture Listen to this podcast about our agency's founding and mission in the nonprofit industryPosition OverviewWe are seeking to onboard 1-2 team members located in or willing to relocate to Atlanta as part of our Junior SEO and Digital Marketing Account Manager team for our June 2026 start class.This opportunity is perfect for early-career individuals interested in the mission-driven sector, SEO, and client engagement.

About the US Marketplace Team The US Marketplace team at DoorDash focuses on expanding our presence in cities across the country. Our work helps customers discover top local options, supports merchants in growing their businesses, and offers dashers flexible earning opportunities. Role Overview: Director of Strategy & Operations - Local Markets The Director of Local Markets leads marketplace growth across multiple U.S. regions. This role partners closely with the Growth and Markets team to strengthen collaboration between marketing, sales, product, finance, and analytics. The goal: launch new offerings and raise service levels that help local markets thrive. This position shapes local growth strategies, runs experiments, finds partnership opportunities, builds relationships with external partners, and manages a roadmap to improve the local marketplace experience. What You Will Do Lead a team from day one, developing analytical skills and strong execution. Build business development efforts by cultivating relationships with growth partners and key merchants. Work across the US Marketplace Organization to develop strategic plans, secure resources, and improve user experiences in local markets. Collaborate with Product, Marketing, Analytics, Engineering, and Operations to identify and develop new growth initiatives. Use both quantitative and qualitative data, including AI tools, to inform strategy and direction. Turn concepts into real-world results, seeing projects through from idea to execution. Support ongoing improvement across the business. What We’re Looking For More than 10 years of experience in strategy and operations, ideally within a high-growth setting. Locations This role is based in one of the following cities: San Francisco, CA; New York, NY; Seattle, WA; Chicago, IL; Atlanta, GA; Denver, CO; Boston, MA; Austin, TX; Dallas, TX; Houston, TX; Miami, FL.

Join the Sales Team at TractianAt Tractian, our Sales team fuels our revenue growth, consistently creating new opportunities, securing prestigious clients like Hyundai, Bosch, and Kraft Heinz, and nurturing our existing relationships. Supported by seasoned investors known for fostering unicorns, Tractian is set to redefine standards in industrial technology. Celebrated on the Forbes AI 50 list in 2024 and achieving an exceptional ranking in the 98th percentile by RepVue for inbound leads, we provide remarkable value—enhancing machine reliability, delivering immediate ROI, and maintaining world-class revenue retention on par with top tech firms. At Tractian, our high achievers are duly acknowledged, rewarded, and empowered to exceed their targets.Key ResponsibilitiesAs the Regional Sales Director for Mid-Market at Tractian, you will spearhead regional growth by crafting sales strategies, expanding leadership, and achieving robust and predictable revenue results. You will mentor and guide Regional Sales Managers and senior Account Executives, establish territory and account strategies, and uphold stringent forecasting standards. Collaborating closely with Sales Engineering, Customer Success, and Marketing, you will broaden Tractian’s presence among mid-market industrial clients and accelerate the adoption of our maintenance and reliability platform.

Join our dynamic team at Sonsoft Inc. as an Oracle EBS CRM Consultant. This full-time position is perfect for motivated individuals looking to leverage their skills in a robust ERP environment. You will play a crucial role in managing CRM functionalities within Oracle EBS, ensuring client satisfaction and effective deployment of solutions.

Join Us as the Experiential Director for EventsAbout the Role: You will be at the forefront of planning and executing memorable event and experiential marketing programs for our esteemed clientele in the talent industry.Our headquarters are located in Stamford, CT; however, we prioritize candidates who are open to a hybrid work model (three days in-office) at one of our office locations: Stamford, CT, New York, NY, Charlotte, NC, Chicago, IL, Los Angeles, CA, or Atlanta, GA.Are you passionate about crafting unique consumer experiences across various onsite activations? Do you thrive in dynamic environments and possess a knack for problem-solving?If you see annual industry conferences as a canvas for innovative interactions among customers, prospects, and hosts while balancing sales objectives and engaging consumer experiences, this opportunity is for you!As the Experiential Director, you will lead the strategic planning and execution of our clients' annual industry conferences aimed at strengthening B2B relationships. You will serve as the primary account liaison for multiple internal clients, focusing on onsite programming for their most significant customers and spearheading planning for key client partners. Your responsibilities will include event planning, conceptual collaboration with our creative and account teams, program design and development, staff management, and oversight of onsite execution and budget management. You will closely collaborate with clients from initial briefings through to onsite execution and post-event recaps.In this role, you will also work with the broader conference team, including management coordinators, to streamline client communication, prioritize account tasks, and adhere to strict timelines to ensure successful program activation.The ideal candidate will possess exceptional organizational skills, a strong work ethic, and excellent communication abilities, capable of managing multiple clients and projects simultaneously. We seek a collaborative self-starter comfortable taking the lead and sharing innovative ideas.

Join our dynamic team at Sonsoft Inc. as an Oracle EBS CRM Consultant. We are looking for an enthusiastic and driven individual who is eager to apply their skills in a supportive and innovative environment. This full-time position offers an opportunity to work with cutting-edge technology and contribute to exciting projects that drive our clients' success.

SelectLeaders focuses on industrial real estate, with an emphasis on value-add, opportunistic, and core-plus investments. The team is known for high standards, adaptability, and a collaborative approach, bringing energy and a sense of fun to each project. As SelectLeaders expands into Atlanta, building a strong presence in the local industrial market is a top priority. Role overview The Director of Acquisitions - Atlanta Market Lead takes charge of SelectLeaders’ growth in the Atlanta industrial sector. This leader shapes the company’s regional footprint, working to establish and expand market presence as part of a long-term plan to manage 50 million square feet by December 2034. What you will do Lead acquisition activities for industrial real estate throughout the Atlanta area Identify, assess, and execute on value-add, opportunistic, and core-plus investment opportunities Work closely with internal teams to advance expansion objectives Develop and maintain relationships within the Atlanta real estate community Requirements Background in industrial real estate acquisitions Deep understanding of the Atlanta market Collaborative mindset and adaptability to new challenges Dedication to excellence and long-term value creation Vision SelectLeaders aims to manage 50 million square feet of industrial space by December 2034. The Atlanta Market Lead will play a central role in reaching this goal and building a lasting impact in the region.

Join PrizePicks, the fastest-growing sports company in North America, recognized by Inc. 5000. As a premier platform for Daily Fantasy Sports, we cover a diverse array of sports leagues, including the NFL, NBA, and Esports titles like League of Legends and Counter-Strike. Our team of over 550 employees fosters an inclusive culture that cherishes diversity, regardless of individual sports fandom levels. Are you ready to innovate the DFS industry with us?We are seeking a strategic and data-driven Senior Director of Promotions to spearhead our promotional strategy aimed at enhancing player engagement and loyalty while continually optimizing for investment efficiency. In this impactful position, you will be responsible for crafting and implementing personalized, cross-channel promotional strategies that enrich customer relationships, create excitement among our user base, and drive lifetime value.

As the Client Director for Omnishopper Insights, you will collaborate intimately with Client Managers, Associate Client Managers (ACMs), and Analysts, offering guidance and mentorship to ensure they effectively utilize NIQ tools and services for data analysis. Your role will be pivotal in ensuring that deliverables align with NIQ standards and service models, empowering clients to derive insights about industries, markets, and consumer behavior to drive informed business decisions. You will spearhead the CS Industry Insights mission for your team, delivering thought leadership and ensuring the achievement of team KPIs.Key Responsibilities:Provide coaching and support to both junior and senior analytics associates, fostering strong performance and professional growth.Champion the CS Industry Insights mission through consistent delivery of thought leadership.Ensure the team meets all KPIs and success metrics.Collaborate with the Account Lead to enhance the customer experience for all clients served by the team.Ensure rigorous execution of the Service Model and Joint Business Plans (JBPs).Facilitate timely completion of the Academy by all team members, enhancing probing skills to uncover critical business questions and ensuring insights align with Academy learnings.Coach the team in selecting and visualizing relevant data to create impactful presentations filled with insights and proactive recommendations.Guide the team in managing client expectations regarding project scope, prioritization, and adherence to JBP priorities.Demonstrate strong question-probing skills to identify key business questions for clients.Drive lead generation by maintaining fluency in the full NIQ portfolio and transforming opportunities into incremental sales through robust client relationships.Proactively collaborate with senior stakeholders to anticipate and mitigate potential challenges.Enhance customer satisfaction by delivering top-tier analyses and impactful insights.Act as a strategist and team leader, embedding a consumer-driven marketing culture.Encourage deeper client inquiry into consumer behaviors and generate CPS leads.Discuss international market use case needs to pursue global client retention by showcasing NIQ’s superior CPS proposition.

Octagon is hiring an Account Director to support a global tennis client in the adult beverage sector. This role is open in Atlanta, New York, or Stamford. Role overview This position focuses on guiding strategic marketing and brand management for a high-profile client. The Account Director will shape and implement initiatives that align with the client’s business goals in the adult beverage category. What you will do Develop and carry out marketing strategies tailored to the client’s objectives Lead brand management efforts and encourage brand engagement Collaborate with cross-functional teams to deliver solutions that connect with consumers and stakeholders Build and sustain strong client relationships Requirements Experience in brand management and creative strategy Background working with clients in the adult beverage industry Proven client relationship management skills Ability to work across teams and deliver outcomes that strengthen market presence