Qualifications
Proven experience in a call center or customer service role, preferably in telecom. Excellent communication skills in English and Hindi. Strong problem-solving abilities and a customer-centric approach. Ability to work in a fast-paced environment and handle multiple tasks. Knowledge of call center software and tools is a plus.
About the job
Join our dynamic team at Adeeba E-Services Pvt. Ltd. as a Senior Call Center Executive focused on telecom processes, specifically in Call Blocking. We are looking for enthusiastic professionals who can provide exceptional customer service and handle complex inquiries with ease.
As a Senior Call Center Executive, you will be responsible for managing customer interactions, resolving issues, and ensuring customer satisfaction. Your role will involve collaborating with various departments to streamline processes and enhance service delivery.
About Adeeba E-Services Pvt. Ltd.
Adeeba E-Services Pvt. Ltd. is a leading player in the telecom industry, dedicated to providing innovative solutions and exceptional customer support. Our team thrives on collaboration and excellence, aiming to deliver the best service to our clients.
