Adeeba E-Services Pvt Ltd logoAdeeba E-Services Pvt Ltd logo

Senior Call Center Executive - Telecom Voice Process

On-site Full-time

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Experience Level

Senior

Qualifications

Excellent communication skills in English and HindiAt least 2 years of experience in a call center environmentStrong knowledge of telecom services and productsAble to handle customer complaints and provide effective solutionsAbility to work in a team and mentor junior staff

About the job

Join our dynamic team at Adeeba E-Services Pvt Ltd as a Senior Call Center Executive specializing in Telecom Voice Process. We are seeking passionate individuals who excel in customer service and have a keen understanding of telecom products and services. In this role, you will be instrumental in resolving customer inquiries, providing information on telecom offerings, and ensuring a high level of customer satisfaction.

As a Senior Executive, you will mentor junior staff, contribute to process improvements, and help enhance our customer service strategies. This is an exciting opportunity to advance your career in a fast-paced environment.

About Adeeba E-Services Pvt Ltd

Adeeba E-Services Pvt Ltd is a leading provider of call center solutions, specializing in telecom services. Our commitment to excellence and customer satisfaction drives our success. We value our employees and offer them opportunities for growth and development within the company.

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