Qualifications
Proven experience in a customer service or call center role, preferably in the telecom sector. Strong verbal communication skills with a clear and confident telephone manner. Ability to handle customer inquiries and resolve issues efficiently. Familiarity with CRM systems and practices. Ability to work flexible hours according to UK time zone.
About the job
Join Adeeba Group as a Senior Caller in our UK Telecom Voice Process team. We are seeking dynamic individuals who possess excellent communication skills and a passion for delivering exceptional customer service. In this role, you will engage with clients in the UK, addressing their queries and providing solutions to enhance their experience.
As part of our vibrant team, you will be instrumental in maintaining our commitment to excellence and customer satisfaction. If you thrive in a fast-paced environment and are looking for an opportunity to grow your career in a supportive organization, we want to hear from you!
About Adeeba E Services Pvt Ltd
Adeeba E Services Pvt Ltd is a leading name in the telecom industry, specializing in providing top-notch voice and data solutions. With a commitment to innovation and customer satisfaction, we pride ourselves on our dedicated team and state-of-the-art technology.