Senior Caller - Inbound Technical Support Voice Process

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Senior

Qualifications

To excel in this role, candidates should possess:Excellent verbal communication skills in English. Proven experience in a technical support or customer service role. Strong problem-solving abilities and technical knowledge. A commitment to providing outstanding customer experience.

About the job

Key responsibilities include:

Answering customer inquiries regarding technical support.
Diagnosing and troubleshooting technical problems.
Providing clear and concise instructions to customers.
Maintaining records of customer interactions and technical issues.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of technical support services, dedicated to delivering high-quality solutions to our clients. With a focus on customer satisfaction and innovation, we strive to create a supportive and rewarding work environment for our employees.

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