About the job
At NiCE, we are driven by challenges and constantly push our limits. Our ambition fuels our innovative spirit, and we're committed to winning. We set the highest standards and strive to exceed them. If you're passionate about technology and innovation, we can provide you with an exciting career opportunity that will ignite your passion.
Medellin, Colombia
Hybrid model (2 days per week at the office)
Livevox is in search of a Senior Site Reliability Engineer to support the expansion and growth of the Livevox Platform. In this role, you will play a key part in developing and implementing engineering projects for our infrastructure and production systems.
The ideal candidate will possess a keen attention to detail, strong technical skills, analytical thinking, sound judgment, experience in software development, and a robust operational background. You should also have an in-depth understanding of Public Cloud products and thrive in a distributed remote team environment. Excellent documentation and communication skills are essential.
Our on-call rotation occurs approximately every three weeks with infrequent escalations. Incidents are rare, making this position distinct from first-line support roles.
