Qualifications
The ideal candidate should possess:A minimum of 2 years of experience in a voice process role. Excellent English communication skills, both verbal and written. Strong interpersonal skills and the ability to work in a team-oriented environment. A customer-centric approach with a knack for problem-solving. Flexibility to work in shifts as required.
About the job
Join our dynamic team at Adeeba E Services Pvt Ltd as a Senior Customer Care Executive specializing in the International UK Voice Process. In this role, you will be the first point of contact for our esteemed clients, providing exceptional service and support tailored to their needs.
Your key responsibilities include managing customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving skills.
About Adeeba E Services Pvt Ltd
Adeeba E Services Pvt Ltd is a leading player in the business process outsourcing industry, dedicated to providing top-notch customer support solutions. With a commitment to excellence and innovation, we empower our employees to thrive in a supportive and dynamic work environment.