Senior Customer Care Executive - International Inbound Tech Support (US Shift)

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Senior

Qualifications

To excel in this role, candidates should possess strong communication skills, a customer-oriented mindset, and a technical background. Experience in a similar role will be a significant advantage.

About the job

Join Adeeba E Services Pvt Ltd as a Senior Customer Care Executive specializing in International Inbound Technical Support during US shifts. Your primary responsibility will be to assist customers with technical inquiries, providing exceptional service and solutions.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of customer care solutions, dedicated to delivering high-quality service to our clients. We foster a dynamic work environment that encourages professional growth and innovation.

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International Customer Support Executive - Inbound US Shift

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Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as an International Customer Support Executive, where you will play a crucial role in delivering exceptional customer service to our clients in the US. This position requires you to work in the inbound US shift, providing assistance via phone, email, and chat to resolve customer inquiries promptly and profes…

Jan 28, 2017

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Senior International Inbound Technical Support Executive - US Shift

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Full-time|On-site|Kolkata

Join Adeeba E-Services Pvt Ltd as a Senior International Inbound Technical Support Executive for US shifts. We are looking for enthusiastic individuals to assist customers with technical issues and enhance their experience with our services. You will play a crucial role in providing exceptional customer service and technical support.

Jul 20, 2017

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International BPO Inbound Process - Customer Care Executive for US Shift

Adeeba E-Services Pvt. Ltd.

Full-time|On-site|Kolkata

Join Adeeba E-Services Pvt. Ltd. as a Customer Care Executive (CCE) in our International BPO Inbound process, supporting clients in the United States. This role involves assisting customers with their queries and providing exceptional service during US shifts. We are looking for enthusiastic candidates who are willing to work in a dynamic environment and are committed to delivering high-quality customer experiences.

Jan 17, 2017

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Inbound Technical Support Executive - US Shift

Adeeba E Services Private Limited

Full-time|₹180K/yr - ₹240K/yr|On-site|Kolkata

Adeeba E Services is currently seeking dedicated Inbound Technical Support Executives to join our team for the US Night Shift. This role involves providing exceptional technical support by handling inbound calls from customers in the US.Key Responsibilities:1) Manage inbound voice calls efficiently.2) Work during the night shift (9:00 PM - 7:00 AM).Compensation:- Monthly salary ranging from ₹15,000 to ₹20,000 (fixed) plus performance-based incentives.Qualifications:- A minimum of 6 months of experience in a similar role (outbound or inbound).- Exceptional English communication skills are required.- Candidates must have the ability to close their calls effectively and process payments through various gateways.- Age limit: 18 - 35 years. Note: Domestic BPO and fresher candidates are not eligible.Employee Benefits:• Attractive performance incentives.• Attendance allowances.• Special payouts for birthdays and employee referrals.• Opportunities for growth in a supportive work environment.For interviews, please visit us from 12 PM to 5 PM, Monday to Saturday. Contact Raju (HR) at 8100272764/8101364900.

Jun 19, 2017

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Inbound Technical Support Executive - US Shift

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Technical Support Executive during the US shift. We are looking for enthusiastic individuals to assist our customers with technical inquiries and provide exceptional support.

Jun 14, 2017

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International Inbound Technical Process - US Shift

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Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as we seek enthusiastic individuals for the International Inbound Technical Process. This role is perfect for those who thrive in a fast-paced environment and are eager to engage with clients in the US shift.You will be responsible for providing exceptional technical support and assistance, ensuring customer satisfaction and efficient service delivery. If you have a passion for technology and a commitment to excellence, we want to hear from you!

Aug 7, 2017

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Inbound Sales & Support Executive for US Shift

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Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Sales & Support Executive for the US shift. In this role, you will be the first point of contact for our valued customers, assisting them with inquiries and providing exceptional support. Your communication skills and customer-oriented approach will be essential in converting inquiries into successful sales.

Dec 21, 2016

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Inbound Technical Support Executive - US Shift

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team as an Inbound Technical Support Executive, working in the US shift. In this role, you will be responsible for providing exceptional technical assistance to our valued customers. Your expertise will help resolve issues efficiently and enhance customer satisfaction.

Jan 25, 2017

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Inbound Customer Support Role in International BPO - US Shift

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Join our dynamic team at Adeeba E Services Pvt Ltd, a leading player in the international BPO sector. We are looking for enthusiastic individuals to fill the role of Inbound Customer Support Representative for our US shift. In this position, you will be responsible for providing exceptional customer service, addressing inquiries, and ensuring customer satisfaction.If you have a passion for helping others and thrive in a fast-paced environment, we want to hear from you!

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Associate Required for International Inbound - US Shift

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We are seeking a motivated and enthusiastic Associate to join our International Inbound team, working during US shifts. This is an exciting opportunity to engage with clients from around the globe and provide exceptional service. You will be part of a dynamic team that values collaboration and innovation.

Aug 19, 2017

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Inbound Technical Support Executive - US Night Shift

Adeeba E Services Private Limited

Full-time|₹15K/mo - ₹20K/mo|On-site|Kolkata

Adeeba E Services is seeking dedicated Inbound Technical Support Executives for the US Night Shift. This role primarily involves responding to inbound calls and providing exceptional customer service.Your responsibilities will include:1) Handling inbound voice calls effectively.2) Working during the night shift from 9:00 PM to 7:00 AM.3) Earning a competitive salary ranging from ₹15,000 to ₹20,000 per month (fixed) plus performance-based incentives.4) Having at least 6 months of experience in outbound or inbound processes is required.5) Demonstrating excellent English communication skills is a must.6) Receiving your salary on the 1st of every month.Join our team and enjoy numerous perks, including:• Attractive performance incentives.• Attendance allowances.• Special payouts on birthdays.• Incentives for employee referrals.• Monthly and yearly incentives.• A supportive and growth-oriented working environment.

Jun 19, 2017

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Technical Support Executive (Inbound) - US Shift

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Are you a tech-savvy individual with a passion for helping others? Adeeba E Services Pvt Ltd is currently seeking a Technical Support Executive to join our dynamic team during the US shift. In this role, you will provide exceptional inbound technical support to our clients, ensuring their needs are met with efficiency and professionalism.

May 30, 2017

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Associate for International Inbound - US Shift

Adeeba E-Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E-Services Pvt Ltd as an Associate for International Inbound operations. This role is ideal for individuals looking to make their mark in a vibrant work environment, operating on a US shift schedule. You will be responsible for delivering exceptional customer service, handling inquiries, and providing solutions to our international clientele.

Jun 17, 2017

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Senior Customer Care Executive - International Inbound Tech Support (US Shift)

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Jan 28, 2017

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Associate Position for International Inbound - US Shift

Adeeba E-Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E-Services Pvt Ltd as an Associate for International Inbound operations during the US shift. This is a fantastic opportunity for individuals looking to grow their careers in a vibrant work environment.As an Associate, you will engage with customers from around the world, providing exceptional service and support. Your role will involve handling inquiries, resolving issues, and ensuring customer satisfaction at every touchpoint.

Jun 13, 2017

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Inbound Technical Support Executive - US Shift

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Full-time|On-site|Kolkata

We are seeking dedicated and skilled Inbound Technical Support Executives to join our team during US shifts. The ideal candidate will possess 1 to 2 years of experience in inbound or outbound technical support within an international BPO environment. Candidates must demonstrate the ability to effectively close their own calls while providing exceptional customer service. You will be responsible for troubleshooting a variety of technical issues, including but not limited to computers, printers, broadband, routers, email, Mac, iPhone, and iPad-related concerns. Strong communication skills in English are essential, as well as the capability to resolve customer issues accurately and efficiently. Flexibility to work night shifts is a must. Please note that freshers and candidates from domestic BPOs will not be considered for this role.Salary is negotiable based on experience and current CTC, along with attractive incentives.

Aug 29, 2017

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International Inbound Technical Support Specialist - US Shift

Adeeba E Services Pvt Ltd

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Join our dynamic team at Adeeba E Services Pvt Ltd as an International Inbound Technical Support Specialist. In this role, you will provide exceptional technical assistance to our international clientele during the US shift. Your expertise will be essential in resolving technical issues and ensuring customer satisfaction.

Jul 8, 2017

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Inbound Technical Support Specialist for US Shift

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join Adeeba E Services Pvt Ltd as an Inbound Technical Support Specialist during US shifts. We are looking for tech-savvy individuals who excel in customer service and possess a strong problem-solving ability. Your primary role will involve assisting customers with technical issues, ensuring a seamless and satisfactory experience.As part of our dynamic team, you will receive comprehensive training and ongoing support, allowing you to grow and develop your skills in a fast-paced environment. If you are passionate about technology and helping others, we encourage you to apply!

Dec 29, 2016

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Inbound Technical Support Specialist - US Shift

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Technical Support Specialist during the US shift! We are a leading company based in Kolkata, dedicated to providing exceptional customer support in the technology sector. Your role will involve assisting customers with technical inquiries and troubleshooting issues to ensure a seamless user experience.

Aug 25, 2017

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Associate Needed for International Inbound Support (UK/US Shifts)

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as an Associate for International Inbound Support during UK and US shifts. This role is perfect for individuals who thrive in a fast-paced environment and have a passion for customer service. You will be responsible for managing inbound calls and providing exceptional service to our international clients.Key Responsibilities:Handle customer inquiries and provide accurate information.Resolve customer issues efficiently and effectively.Maintain a high level of professionalism while interacting with clients.

Mar 25, 2017

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