Senior Customer Care Executive - International Inbound Tech Support (US Shift)

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Senior

Qualifications

To be successful in this role, candidates should possess the following qualifications:Proven experience in a customer service or tech support role. Strong communication skills, both verbal and written. Ability to work in a fast-paced environment. Familiarity with common technical issues and troubleshooting. Flexibility to work US shifts.

About the job

Join our dynamic team as a Senior Customer Care Executive specializing in International Inbound Tech Support on the US shift. You will be the first line of support for our international clients, helping them troubleshoot technical issues and providing exceptional customer service.

Your role will include:

Handling inbound calls from US clients.
Diagnosing technical issues and providing solutions.
Documenting customer interactions and technical issues.
Ensuring high levels of customer satisfaction through excellent service.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of customer support solutions, known for our commitment to quality service and customer satisfaction. We pride ourselves on fostering a collaborative and innovative work environment.

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