Qualifications
Ideal candidates should possess:Proven experience in customer service, preferably in a BPO environment. Strong verbal and written communication skills in English. A problem-solving mindset with the ability to handle difficult situations gracefully. Ability to work in a team-oriented environment. Flexibility to work in rotational shifts.
About the job
Join our dynamic team at Adeeba E-Services Pvt Ltd as a Senior Customer Care Executive, where you will play a crucial role in providing exceptional service to our international clients. We are looking for dedicated and motivated individuals who are ready to take on challenges in a fast-paced environment.
Your primary responsibilities will include handling customer inquiries, resolving issues efficiently, and ensuring customer satisfaction. Excellent communication skills and a customer-centric approach are essential for success in this role.
About Adeeba E-Services Pvt Ltd
Adeeba E-Services Pvt Ltd is a leading international BPO located in Kolkata, dedicated to providing high-quality customer service solutions. We pride ourselves on our commitment to excellence and our supportive work culture.
