Senior Customer Care Executive - Night Shift - Inbound Process

Adeeba e-ServicesKolkata

On-site Full-time ₹0/yr - ₹26K/yr

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Experience Level

Experience

Qualifications

Applicants should possess the following qualifications:Proven experience in technical support. Able to independently resolve customer calls. Flexibility to adapt to varying schedules. Experience handling European calls is a plus. Strong command of the English language is essential.

About the job

Greetings, Job Seekers!

We are looking for a Senior Customer Care Executive to join our dynamic team. In this role, you will be responsible for troubleshooting various technical issues related to Windows and Mac computers, laptops, and peripherals including printers, routers, and Apple devices such as tablets and mobile phones. You will handle incoming client calls, providing exceptional support and resolving issues efficiently.

This position offers a competitive salary, paid on the 1st of each month, and includes six working days with one fixed day off. We have both morning and night shifts available, allowing for flexible scheduling.

The salary is negotiable, with an upper limit of 26,000 INR.

About Adeeba e-Services

Adeeba e-Services is a premier provider of international business and technology services. Our commitment to client satisfaction and innovation drives us to deliver exceptional inbound technical support and web design and development services around the clock to clients in the UK, US, Australia, and other European nations. Based in Kolkata, we also maintain subsidiaries in Thailand, the US, and the UK, expanding our global reach.

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