Senior Customer Success Manager - Federal

Role overview jobgether seeks a Senior Customer Success Manager for a fully remote role based in Columbia. The position centers on supporting clients, ensuring they benefit from jobgether’s solutions, and developing meaningful, long-term relationships. What you will do Guide customers to get the most value from jobgether’s products Lead initiatives that boos…

Who is Tenable?Tenable® is a leader in Exposure Management, empowering over 44,000 organizations globally to mitigate cyber risk. Our innovative solutions support 65% of the Fortune 500, 45% of the Global 2000, and various government agencies. Join us on our mission to redefine cybersecurity!Why Tenable is a Great Place to Work?Our team members often say, "Our people make the difference!" We cultivate a collaborative environment where we innovate top-notch cybersecurity solutions while fostering a culture of belonging, respect, and excellence. As part of the #OneTenable team, you will partner with some of the brightest minds in the industry, equipped with the support and resources necessary to deliver impactful work. Together, we achieve remarkable results!Your Role:The Senior Customer Success Manager (Sr. CSM) serves as a trusted advisor for strategic accounts, focusing on customer retention, growth, and satisfaction. This position entails managing complex accounts, proactively resolving adoption challenges, and delivering quantifiable business outcomes. Utilizing deep knowledge of Tenable’s offerings, the Sr. CSM will craft customized strategies that align customer objectives with our solutions. Collaboration with internal teams will be key to addressing escalations, guiding advanced product adoption, and ensuring alignment of customer goals with business priorities.Your Opportunity:Lead the onboarding for high-value or complex accounts, ensuring a smooth transition and establishing a strong foundation for success.Develop and sustain strategic relationships with senior stakeholders, acting as a trusted advisor to align customer goals with our solutions.Manage renewal and expansion strategies employing the MEDDPICC sales methodology, using metrics like adoption rates and customer satisfaction scores to gauge success and refine approaches.Monitor customer health metrics proactively to identify risks, mitigate challenges, and implement advanced adoption strategies that align with customer objectives.Leverage advanced technical expertise of Tenable’s product suite to design and implement customized adoption strategies for high-value or complex accounts.Advocate for customers internally by capturing and conveying feedback to enhance our offerings.

Jobgether is seeking a Remote Client Success Manager to nurture strong partnerships with client organizations. This role centers on supporting mental health programs, working in close coordination with internal teams to meet client needs and achieve program outcomes. Key Responsibilities Build and maintain long-term client relationships, with a focus on satisfaction and retention. Work across departments to deliver tailored mental health solutions for clients. Use strategic thinking and clear communication to enhance the client experience. Lead projects that further the goals of the Client Success team and the wider organization. Location This position is remote-first and based in Columbia. Work from anywhere while contributing to a mission-driven team dedicated to mental health.

Join Us in Shaping the Future — EquipmentShare is Seeking a Customer Success ManagerAt EquipmentShare, our goal isn't just to fill a position — we aim to build the most exceptional team to create unprecedented solutions. Our mission is to revolutionize an industry that has lagged behind by empowering contractors and communities with cutting-edge technology, real-time support, and a dedicated team that genuinely cares.We are currently looking for a Customer Success Manager at our Corporate Headquarters in Columbia, MO, and we seek a candidate who is enthusiastic about growing with us, bringing energy and motivation to their role, and contributing to the future of construction. This position offers the flexibility of being fully remote.As a Customer Success Manager, you will be responsible for the post-sale customer experience, ensuring that measurable outcomes are achieved. You will serve as a strategic partner to your customers by aligning T3 with their business objectives, accelerating time-to-value, and fostering adoption, retention, and growth across your portfolio.Key ResponsibilitiesManage a portfolio of clients and act as the primary post-sale contact.Develop and implement Customer Success Plans that align with customer objectives, use cases, and success metrics.Encourage product adoption through structured engagement strategies, including onboarding, pulse checks, monthly check-ins, and business reviews.Analyze customer health, usage, and feedback to proactively identify risks and opportunities.Facilitate value-driven discussions that connect T3 capabilities to ROI, efficiency, and operational success.Collaborate cross-functionally (Sales, Support, Product, O&E) to address challenges and enhance the customer experience.Act as the customer advocate by identifying product gaps, process inefficiencies, and areas for improvement.Recognize and drive expansion opportunities through increased product utilization and strategic alignment.Why Choose EquipmentShare?We do things differently, and we believe you will experience this from day one. Our people-first culture is backed by innovative technology. Our proprietary T3 platform not only powers our business but also makes your work safer, easier, and more connected. Whether you're driving, maintaining equipment, leading a branch, or closing deals — technology supports you, and you drive us forward.

Jobgether is hiring a Remote Client Success Manager based in Columbia. This position centers on building strong client relationships and supporting customers throughout their journey with our services. Role overview The Client Success Manager nurtures client connections, addresses questions, and helps clients get the most out of Jobgether’s offerings. Regular communication and thoughtful support are key parts of the job. A proactive approach helps maintain client satisfaction and encourages long-term partnerships. What you will do Maintain ongoing communication with clients to understand their needs Support clients in using Jobgether’s services effectively Work to ensure client satisfaction and address any concerns promptly Promote client retention and identify opportunities for growth Location This is a remote position based in Columbia.

Tegra Analytics is on the lookout for a seasoned Senior Customer Manager to spearhead strategic collaborations with our life sciences clientele. This pivotal role demands extensive knowledge in commercial sales operations, exceptional leadership skills in client engagement, and practical experience in designing and managing intricate incentive compensation schemes.The perfect candidate will possess a robust understanding of life sciences commercial frameworks, coupled with the ability to juggle multiple projects in a dynamic, deadline-oriented setting. This individual will act as both a strategic consultant and a hands-on leader, ensuring the delivery of exceptional quality and measurable results for our clients.About UsProminence Advisors, in partnership with Tegra Analytics, empowers healthcare and life sciences organizations to fully harness their data's potential through strategic enablement. We collaborate with top-tier organizations to transform complex data into actionable insights, enhancing outcomes, optimizing operations, and fostering sustainable growth.Founded by industry veterans, Prominence is a celebrated firm, recognized with numerous Best in KLAS awards and over 30 Best Places to Work honors. We guide our clients through technology strategy, implementation, analytics, and governance to create reliable and scalable data ecosystems that yield tangible impact.With over 25 years of experience in life sciences and commercial strategy, Tegra offers tailored solutions encompassing data operations, automation, analytics, and performance enhancement—merging disciplined execution with innovative thinking.Our collective mission is driven by integrity, accountability, and teamwork. We prioritize people and are dedicated to excellence—committed to delivering outstanding results, building enduring partnerships, and translating data into clarity, strategy into action, and vision into outcomes.

Role overview As a Senior Product Manager at jobgether, this fully remote role centers on shaping product direction and guiding strategy. The position carries responsibility for leading the development process, making sure each stage stays aligned with company goals. Main responsibilities Set and communicate a clear vision for the product Drive product strategy from early concept through launch Oversee development to keep projects on track with business objectives Collaborate with engineering, marketing, and sales teams Prioritize delivering strong user experiences Location This position is remote and based in Columbia.

Join Jobgether as a Senior Product Manager in a fully remote capacity. In this pivotal role, you'll lead the development and execution of product strategies that align with our vision and goals. Collaborate with cross-functional teams to enhance our product offerings and ensure optimal user experience.

Join our dynamic team as a Senior Project Manager at jobgether, where you will lead innovative projects from inception to completion. In this role, you will be responsible for overseeing project timelines, coordinating with cross-functional teams, and ensuring the successful delivery of projects that drive business objectives.As a Senior Project Manager, you will utilize your expertise to manage resources, mitigate risks, and facilitate communication among stakeholders. Your leadership will be vital in fostering a collaborative environment and ensuring project milestones are met.

Join our dynamic team at jobgether as a Senior Product Manager. In this fully remote role, you will lead product strategy and execution for innovative solutions that shape the future of our offerings. Collaborate with cross-functional teams, spearhead product development processes, and drive impactful initiatives that enhance user experience and engagement.

Join our dynamic team as a Senior Account Manager and take charge of cultivating strong relationships with our valued clients. In this remote role, you will leverage your expertise to drive customer satisfaction and foster long-term partnerships. You will be responsible for identifying client needs, ensuring successful project delivery, and collaborating with cross-functional teams to achieve organizational goals.

Role overview Jobgether seeks a Senior Marketing Manager to lead its remote marketing team in Columbia. The position focuses on shaping and executing marketing strategies that raise brand visibility, connect with target audiences, and advance business objectives. What you will do Create and implement marketing plans that align with company goals Enhance the brand’s presence across various channels Design and run targeted campaigns to boost engagement and support growth Requirements Proven experience leading marketing projects and teams Deep knowledge of brand building and audience engagement Ability to manage multiple projects while working remotely This is a remote position based in Columbia.

Tegra Analytics is on the lookout for a Senior Director to spearhead and enhance strategic partnerships with life sciences clients in areas such as Commercial Sales Operations, Incentive Compensation, and Data & Analytics.This executive role requires serving as a trusted advisor to key stakeholders in Commercial Operations, Sales Leadership, HR, Finance, and C-suite positions. You will be responsible for driving revenue growth, ensuring delivery excellence, and leading your team effectively. This position demands a blend of strategic vision, operational acumen, and analytical precision to provide scalable, impactful solutions in complex commercial contexts.The ideal candidate will possess extensive expertise in life sciences commercial operations, a proven track record in P&L management and client portfolio leadership, and experience in guiding large, multi-workstream engagements within a consulting or advisory role.About UsProminence Advisors, in partnership with Tegra Analytics, empowers healthcare and life sciences organizations to fully leverage their data through strategic enablement. We collaborate with prominent organizations to transform intricate data into actionable insights that enhance outcomes, fortify operations, and foster sustainable growth.Established by seasoned industry veterans, Prominence has garnered multiple Best in KLAS honors and over 30 accolades as one of the Best Places to Work. We assist clients in technology strategy, implementation, analytics, and governance to build reliable, scalable data ecosystems that deliver measurable results.With over 25 years of experience in life sciences and commercial strategy, Tegra provides tailored solutions in data operations, automation, analytics, and performance optimization—merging disciplined execution with innovative thinking.Our unified values of integrity, accountability, and collaboration drive us. We prioritize people and are dedicated to excellence—committed to delivering outstanding work, forging enduring partnerships, and transforming data into clarity, strategy into action, and vision into results.

Role overview Jobgether seeks a Senior Marketing Operations Manager on behalf of a partner company. This fully remote position is based in Columbia. The role centers on improving and managing marketing processes, tools, and technologies across digital channels. What you will do Refine and optimize marketing workflows to support operational excellence. Oversee and manage essential marketing technologies, such as Salesforce, social media platforms, and website analytics tools. Streamline processes to support shared marketing services and drive scalability. Implement and enhance AI automation solutions to increase efficiency. Shape marketing strategies by providing data-driven insights and encouraging technology adoption. Requirements Extensive experience in marketing operations, including process improvement and technology management. Strong background working with Salesforce and digital marketing platforms. Demonstrated ability to improve operational efficiency and scalability. Experience with AI automation solutions is considered a plus. Comfortable working remotely and collaborating with distributed teams. Location This role is fully remote within Columbia.

jobgether seeks a Senior Project Manager with substantial experience in Workday solutions. This fully remote position is based in Columbia and focuses on leading initiatives that enhance operational efficiency for clients through Workday implementations. Role overview This role centers on managing the complete lifecycle of Workday deployments. The Senior Project Manager will guide projects from planning through delivery, ensuring each phase aligns with client objectives and operational goals. What you will do Lead Workday solution projects from initiation to completion Coordinate efforts across cross-functional teams to meet project deadlines Maintain high standards of quality and ensure deliverables address client requirements Promote process improvements and support broader operational initiatives using Workday Requirements Demonstrated experience managing projects, with a focus on Workday systems Strong skills in strategic planning and problem solving Ability to work collaboratively across different teams and functions Candidates with a track record in both project management and Workday are encouraged to apply.

jobgether is seeking a Remote Senior Sales Director based in Columbia. This position plays a central role in developing and executing sales strategies that support the company's vision and respond to changing market needs. Role overview The Senior Sales Director leads efforts to grow revenue and expand the client base. The role involves building and maintaining relationships with key clients from a range of industries. Strategic thinking and a strong understanding of sales processes are essential to succeed in this position. What you will do Shape and implement sales strategies that align with company goals Drive revenue growth across multiple sectors Develop and strengthen partnerships with major clients Ensure sales initiatives reflect both company vision and market trends Requirements Extensive experience in sales leadership roles Proven ability to manage and grow client relationships Strong strategic planning skills Comfort working remotely and collaborating with a distributed team

Join jobgether as a Remote Senior Product and Strategy Leader, where you will play a pivotal role in shaping our product vision and driving strategic initiatives. In this position, you will leverage your expertise to collaborate with cross-functional teams, ensuring that our products not only meet market needs but also exceed customer expectations. You will be responsible for defining product strategies, aligning them with business objectives, and leading the execution of these strategies.

Join Jobgether as a Remote Senior Vice President of Product, where you will spearhead our product vision and strategy. This is an exciting opportunity to lead a dynamic team, drive innovation, and deliver exceptional product solutions that enhance user experiences and fuel company growth.

Role overview Jobgether is looking for a Senior Designer to join the team remotely from Columbia. The position centers on developing design solutions that engage the audience and support the company’s brand identity. What you will do Create original concepts and designs for a range of projects Collaborate with teams across the company to bring ideas to life visually Contribute to the evolution and consistency of Jobgether’s visual identity Location This is a remote role available to candidates based in Columbia.