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Experience Level
Senior
Qualifications
Proven experience in data analysis, preferably in a customer-focused environment. Strong proficiency in SQL, Python, or R for data manipulation and analysis. Experience with data visualization tools such as Tableau or Power BI. Ability to communicate complex data insights clearly to non-technical stakeholders. Strong problem-solving skills and attention to detail.
About the job
Join our dynamic team at takealot.com as a Senior Data Analyst, specializing in Customer Experience. In this pivotal role, you will leverage data analytics to enhance customer satisfaction and drive informed decision-making. Your expertise will be critical in interpreting complex datasets, identifying trends, and providing actionable insights to optimize our customer journey.
About takealot.com
takealot.com is South Africa's leading online retailer, committed to delivering an exceptional shopping experience. We pride ourselves on innovation and customer satisfaction, making us a top choice for online shoppers. Join us in shaping the future of e-commerce in Africa!
Join Our Team at impact.com: At impact.com, we are dedicated to empowering our people and leveraging technology to achieve customer success. Our collaborative efforts drive rapid growth and help us serve some of the world's largest brands. We utilize cutting-edge technology to address real-world challenges for our clients, positioning ourselves as the premie…
Location: Cape TownCompany: takealot.com Role Overview takealot.com is looking for a Data Analyst to join the Data Insights & Monetisation team in Cape Town. This group develops external data products for sellers, suppliers, and brands, turning first-party data into insights that help partners grow and create new revenue streams for the company. What Makes This Team Unique Build dashboards and reports tailored for sellers, suppliers, and brands Create commercial insight products, including performance benchmarking and category intelligence Develop data-as-a-service and API-driven solutions Design experimentation and measurement frameworks for commercial partners Work at the intersection of data, product, and commercial strategy, building a product-focused insights business from the ground up What You Will Do Design and develop analytical products for external customers (sellers, suppliers, brands, agencies) Collaborate with Product Managers, Engineers, Commercial teams, and Leadership Translate raw data into actionable insights that drive revenue Define metrics, models, and frameworks to support monetised data offerings This is a commercial-facing data role, focused on building trustworthy, impactful products for external partners, not a traditional internal BI position. Why Join takealot.com? Engage with more than 4 million online shoppers and apply analytical skills at scale Work alongside industry leaders and accelerate skill development Advance your career within the growing Takealot Group, which includes takealot.com and Mr D, internal promotions are a priority Compensation & Benefits Competitive Total Remuneration Package with flexibility to fit your lifestyle Challenging projects in a collaborative and growing team
Hire Hangar is looking for a Lead Data Analyst to drive business strategy by turning data into actionable insights. This position is fully remote and based in Cape Town, South Africa. The role offers the opportunity to work with international organizations while establishing a long-term remote career. Role overview The Lead Data Analyst plays a central role within the Analytics team. The focus is on exploring complex datasets, shaping data strategies, and translating analytical results into clear recommendations. Collaboration is key: frequent partnership with marketing, product, and operations teams is expected to uncover trends, forecast outcomes, and support business decisions. Mentoring is also part of the job, with responsibility for helping analysts grow their technical and business skills. What you will do Create and apply analytical frameworks that align with business objectives. Engage with stakeholders to transform business questions into data projects. Design and maintain dashboards, reports, and advanced analytics models. Mentor junior analysts, promoting high data quality and effective storytelling with data. Suggest process improvements based on data analysis. Keep up to date with analytics tools, industry trends, and best practices. Requirements Minimum of 3 years' experience in data analysis or business intelligence. Strong command of SQL and Python or R for analysis and statistical modeling. Experience with BI tools such as Tableau, Power BI, or Looker. Proven ability to lead projects and teams. Excellent communication skills, able to explain complex data to non-technical audiences. Tools and technology Proficiency in Python, SQL, or Scala. Familiarity with pipeline orchestration tools like Apache Airflow or dbt. Experience working with cloud data warehouses (Snowflake, BigQuery, or Redshift). Understanding of cloud platforms including AWS, GCP, or Azure. Experience with Kafka or Spark is an advantage. Comfort with Google Workspace.
We are seeking a highly skilled and detail-oriented Senior Data Analyst to join our dynamic team at takealot.com. In this role, you will leverage your analytical expertise to extract insights from data, drive strategic decision-making, and enhance our operational efficiency.Your responsibilities will include data mining, visualization, and performing statistical analysis to inform business strategies. You will collaborate closely with cross-functional teams to ensure that data-driven insights align with our organizational goals.
Join our dynamic team at takealot.com as a Senior Data Analyst, specializing in Customer Experience. In this pivotal role, you will leverage data analytics to enhance customer satisfaction and drive informed decision-making. Your expertise will be critical in interpreting complex datasets, identifying trends, and providing actionable insights to optimize our customer journey.
takealot.com, a prominent online retailer in South Africa, is on the lookout for an exceptionally skilled Data Analyst to become a vital part of our dynamic team. As a rapidly growing company, we pride ourselves on our youthful and energetic culture. We are seeking intelligent, innovative, and dedicated individuals who exhibit integrity and desire to be part of something remarkable. We provide a competitive Total Remuneration Package with full flexibility tailored to your individual needs, an inspiring work atmosphere, and the assurance that each day will present exciting challenges as you contribute to building something extraordinary. Ready for a real challenge? Scale: Join our community of 4 million satisfied customers who shop on takealot.com. Show us what you can achieve. Learn: Collaborate with some of the industry’s leading experts while enhancing your skills at an accelerated pace. Grow: Advance your career within the expanding Takealot Group, which includes takealot.com, Mr D, and TFS. We prioritize internal promotions—here’s your opportunity! The Fraud Product team plays a pivotal role in safeguarding our eCommerce platform, ensuring a secure and trustworthy experience for our customers and partners. With a customer base of 11.4 million and 4 million active transactions, we are charged with identifying, analyzing, and mitigating fraud risks across our entire ecosystem. Our team utilizes data-driven insights to oversee and enhance fraud-detection systems, protect customer transactions, and maintain the platform's integrity. By working collaboratively across departments, we aim to develop robust fraud prevention strategies that bolster customer trust, support sustainable business growth, and deliver seamless, secure interactions for all stakeholders. As a Data Analyst, your primary responsibilities will include leveraging data and analytics to identify, assess, and mitigate fraud risks within the eCommerce platform. You will monitor transaction patterns, analyze fraud trends, and optimize fraud detection tools and systems. This role requires collaboration with cross-functional teams to design and implement effective fraud prevention strategies, ensuring a secure and smooth experience for both customers and partners. Additionally, you will provide actionable insights to enhance fraud detection accuracy, minimize false positives, and support the overall integrity and expansion of the business. We operate in truly cross-functional product teams, where product, design, engineering, and analytics work together to address significant customer challenges and deliver impactful solutions.
About AKQA AKQA is recognized for its focus on Data & Analytics, helping clients and their customers make better decisions through information. The Cape Town team brings together expertise in UX analytics, consumer research, and applied data science. Data is at the core of how AKQA shapes business outcomes for a range of clients. Role Overview: Senior Data Analyst The Senior Data Analyst will focus on uncovering insights from complex datasets to strengthen client-consumer relationships. This role involves creating measurement and testing frameworks that connect directly to business goals. Curiosity and a drive to turn analysis into actionable recommendations are central to the work. Team and Culture AKQA offers a collaborative setting with access to thought leadership from established authors, artists, athletes, and entrepreneurs. The company values ownership, innovation, and merit. Team members work alongside experienced professionals who are passionate about data and its impact on business. Location This position is based in Cape Town.
Join takealot.com as a Senior Data Analyst and play a pivotal role in driving data-driven decision-making across our organization. You will leverage your analytical skills to interpret complex datasets, generate actionable insights, and contribute to strategic initiatives that enhance our customer experience and operational efficiency.Your responsibilities will include collaborating with cross-functional teams to identify business needs, conducting in-depth data analysis, and presenting findings to stakeholders. You will be expected to build and maintain robust data pipelines and dashboards to facilitate real-time reporting.
Full-time|On-site|Cape Town, Western Cape, South Africa
Join ClearScore Technology Limited as a Data Analyst, where your analytical skills will contribute to enhancing our marketplace platform. You will be responsible for analyzing data trends, generating reports, and providing insights that drive business decisions. This role is ideal for a detail-oriented individual who is passionate about data and its impact on business strategies.
Join our dynamic team as a Realtime Analyst where you will play a crucial role in analyzing and interpreting real-time data to support business decisions. In this entry-level position, you will work closely with various departments to ensure data accuracy and timely reporting.
Full-time|Hybrid|Cape Town, Western Cape, South Africa
Ten Group is seeking a CRM Transformation Analyst - Zoho Specialist in Cape Town. This hybrid role centers on maximizing the value of the Zoho CRM platform, blending commercial awareness with technical skill to support business growth and operational improvement. Role overview The CRM Transformation Analyst takes ownership of daily CRM performance, focusing on system optimization, data quality, and user adoption. The position involves configuring workflows and reports, translating business needs into practical solutions, and engaging with stakeholders to drive behavioral change across the organization. What you will do Oversee the daily effectiveness and performance of Zoho CRM. Work with teams to gather requirements and improve usability. Configure workflows, automations, pipelines, dashboards, and reports within the CRM. Promote consistent adoption, maintain data integrity, and ensure system compliance. Monitor CRM usage and identify opportunities for ongoing improvement. Act as the main liaison between business units and the CRM system. Translate business requirements into system configurations and solutions. Provide training, support, and guidance to users to enhance CRM capabilities. Challenge current processes and drive necessary changes confidently. Analyze CRM and commercial data to generate actionable insights. Support decision-making through clear reporting, dashboards, and KPIs. Contribute to process improvement and transformation initiatives. Identify and support automation and efficiency enhancements, including low-code and data-driven solutions. Assist with analytics and reporting to improve operational outcomes. Requirements Experience working with Zoho CRM in a commercial or technical capacity. Comfortable balancing strategic and hands-on tasks. Strong stakeholder engagement and communication skills. Ability to drive change and promote system adoption across teams.
Join Moo as a People Operations Analyst, where you'll play a pivotal role in shaping our People systems and data management. In this dynamic position, you will be instrumental in the successful implementation of our new Human Resource Information System (HRIS), ensuring it is tailored to meet the evolving needs of our teams and managers. Your analytical expertise will empower the People Team and the broader organization by providing clear, reliable people metrics and compliance reporting. You will transform raw data into actionable insights that facilitate informed decision-making while ensuring adherence to reporting obligations across our operational jurisdictions. Post-implementation, you will take charge of the continuous management and optimization of our People systems. Your commitment to data accuracy, insightful reporting, and process efficiency will be crucial to our success.
Conduct real-time monitoring for a Line Adherence business model, including Daily and Intraday Reporting.Demonstrate strong analytical abilities, meticulous attention to detail, a positive professional demeanor, and effective collaboration skills within a team environment.Proactively raise alarms regarding schedule non-adherence and notify in advance of any risks that may impact line adherence goals.Effectively manage Full-Time Equivalent (FTE) requirements and ensure timely delivery.Exhibit excellent oral and written communication skills.Possess the capability to manage assigned tasks independently with minimal supervision.Responsible for data analysis to ensure accuracy and reliability.
Full-time|On-site|Cape Town, Western Cape, South Africa
At Marcus Evans, we believe in the power of connection. Our mission is to bring together the right individuals to foster inspiration, information sharing, and collaboration that leads to success. With a legacy dating back to 1983, we have established strong partnerships with clients across the globe, offering a diverse range of products and services designed to fuel their growth and success. Our international presence spans 49 offices in over 20 countries, and we proudly employ more than 1,500 dedicated professionals.Our Summits, Conferences, and Online Events divisions operate across various industry sectors, delivering cutting-edge content, networking opportunities, and personalized meeting platforms that unite key decision-makers on a global scale. Our clientele includes C-level executives from 98% of the Fortune 1000 companies, representing leading industries such as healthcare, legal, pharmaceutical, investments, energy, and packaging.We are seeking a dynamic and motivated marketing professional to join our Summits division as a Market Intelligence Analyst. In this pivotal role, you will manage a diverse portfolio of brands across multiple sectors. You will dive deep into understanding each brand, assessing target audiences, defining ideal buyer personas, and conducting detailed competitor analyses. Collaborating with our sales, marketing, research, and content management teams, you will define the addressable market for each brand and implement a robust data strategy to enhance existing data and acquire new insights. Moreover, you will execute targeted marketing outreach to validate data and generate inbound leads through various channels, including email and social media.This position is based at our Cape Town office.
MOO began its journey in 2006 with a mission to revolutionize the printing industry. Since then, we have grown into a vibrant team of over 400 professionals, dedicated to crafting exceptional print and digital products for a diverse clientele, ranging from tech giants like Google and Airbnb to local artisans showcasing their unique creations at craft fairs. Our global headquarters are situated in London, UK, alongside our offices in Dagenham. In the United States, we have locations in Boston, MA; Lincoln, RI; and Denver, CO. Recently, we have expanded to a new office nestled in the vibrant heart of Cape Town, South Africa. As we innovate and create exciting new products, we are eager for your expertise to help us achieve our goals. The TeamOur Pricing & Commercial Performance team plays a pivotal role in supporting various commercial sectors within the organization, including customer acquisition, CRM, brand marketing, and pricing strategies. We harness the power of data to identify growth opportunities and enhance operational efficiencies that propel MOO's success. We are a small, collaborative team operating at the intersection of data analysis, insights, and strategic decision-making. Our influence spans the entire customer journey, and we aim to amplify our impact on the digital user experience. The RoleThis position lies at the nexus of category management, pricing strategy, and operational insights. You will serve as the analytical backbone for our product pricing, manufacturing performance evaluations, and forecasting assistance for category leaders, enabling them to make informed commercial decisions. You will navigate a complex, multi-currency pricing landscape, managing numerous product variations across various regions and shipping models that align production timelines with delivery commitments. Additionally, you will collaborate with the Category Management team to analyze trends in product performance, quality outcomes, demand patterns, and margin influences. If you thrive in environments where data complexity meets significant impact, and your work combines strategic thinking with hands-on analysis, we would love to hear from you.
Takealot.com is looking for a Business Analyst to join the team in Cape Town. This position centers on reviewing business operations and finding opportunities to improve processes. Role overview The Business Analyst will work closely with teams across the company to gather data, analyze current workflows, and help shape practical solutions. Collaboration is key, as the role involves sharing insights and supporting changes that make a real difference to how the business runs. What you will do Analyze business operations and identify areas where improvements can be made Work with colleagues from different departments to understand challenges and goals Help implement solutions that are informed by data and support business objectives Requirements Strong analytical skills and a knack for using data to inform decisions Comfortable working with cross-functional teams Interest in improving business processes
Full-time|Remote|Remote — Cape Town, Western Cape, South Africa
prime-system is looking for a Senior FP&A Analyst to join its remote team based in Cape Town, Western Cape, South Africa. This position focuses on transforming financial data into actionable insights that influence business decisions. Key responsibilities Analyze and interpret complex financial information to support strategic planning Provide clear insights that shape decision-making across the company Collaborate with finance leaders and work with teams from various departments Collaboration and pace This role involves frequent teamwork and requires adaptability to changing priorities. The work moves quickly and directly affects the company’s direction.
Full-time|On-site|Cape Town, Western Cape, South Africa
Join Ten and Shape the Future of Service Excellence!At Ten, we are driven by a mission to redefine service excellence and earn the trust of our clients globally. We cater to prestigious customers from leading private banks, top-tier financial services, and luxury brands such as HSBC, Bank of America, and Swisscard. Our offerings are tailored to help corporate clients attract, engage, and retain affluent customers and valued employees, enhancing key performance metrics like revenue growth and customer satisfaction.Our services touch millions of lives worldwide, providing curated experiences in lifestyle, travel, dining, and entertainment. We are proud to be the first B Corp listed on the London Stock Exchange, setting benchmarks for sustainable growth and technological innovation.As we continue to grow, we are looking for a Lead Data Engineer to be the senior technical leader at our Cape Town office. This influential role requires not just technical prowess but also the capability to design, govern, and optimize our data architecture across backend systems.You will take charge of the comprehensive data engineering strategy, contribute to backend architectural decisions, and elevate our engineering standards. Collaborating closely with leadership in Product, Analytics, and Engineering, you will help evolve our data capabilities into a premier product, enhancing our engineering maturity across the organization.
Full-time|On-site|Cape Town, Western Cape, South Africa
About the RoleAre you passionate about transforming data into a foundational element rather than an afterthought? Do you understand that the strength of AI is directly tied to the quality of its datasets? If you're eager to architect the data framework of a cutting-edge, AI-driven agency, then your opportunity has arrived: team5pm is in search of a Data Architect specializing in AI & Performance Infrastructure.What You’ll DoAs a Data Architect, you will be responsible for designing and constructing the structural backbone of our data ecosystem. Your role will involve ensuring that platform data, campaign performance metrics, viewer behavior analytics, and internal operational data are seamlessly integrated, pristine, and ready for AI applications.Your focus extends beyond mere data analysis; you will design how data is stored, navigated, and expanded.Collaboration is key in this position, as you will work closely with data analysts, AI workflow developers, strategists, and innovation leaders to create structured datasets that fuel performance cycles, automation frameworks, and AI-driven creative strategies.In essence, you will be building the foundation that enables intelligent content creation.Your ResponsibilitiesDesign and oversee the comprehensive data architecture across the organization.Consolidate and structure datasets from platforms such as YouTube, TikTok, Meta, and Google.Create scalable data models that support AI workflows and automation processes.Develop and enhance ETL pipelines and data ingestion methods.Elevate data quality, consistency, and governance standards.Collaborate with AI workflow developers to ensure datasets are compatible with AI technologies.Establish schemas for reusable vertical datasets to facilitate predictive analytics.Monitor and assess the performance, scalability, and reliability of data systems.Document the architecture and ensure a shared understanding of data structures within the organization.Meet Team5pmAt team5pm, we are a data-centric social agency committed to driving effectiveness. Since our inception in 2018, we've been crafting creative content that resonates with target audiences and drives conversions. Our deep expertise in platform-specific insights, combined with an understanding of consumer search and viewing behaviors, empowers us to help brands capture attention, enhance preference, and deliver results on social media.
Join our dynamic team as a Systems Analyst at impact, where you will play a crucial role in analyzing and improving our systems to enhance operational efficiency. You will be responsible for gathering requirements, analyzing data, and designing solutions that align with our business goals.This position offers the opportunity to work closely with cross-functional teams, ensuring that our systems meet both user needs and technical standards. If you are passionate about technology and problem-solving, we want to hear from you!