Senior Data Analyst - Customer Experience

takealot.comCape Town

On-site Full-time

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Experience Level

Senior

Qualifications

Proven experience in data analysis, preferably in a customer-focused environment. Strong proficiency in SQL, Python, or R for data manipulation and analysis. Experience with data visualization tools such as Tableau or Power BI. Ability to communicate complex data insights clearly to non-technical stakeholders. Strong problem-solving skills and attention to detail.

About the job

Join our dynamic team at takealot.com as a Senior Data Analyst, specializing in Customer Experience. In this pivotal role, you will leverage data analytics to enhance customer satisfaction and drive informed decision-making. Your expertise will be critical in interpreting complex datasets, identifying trends, and providing actionable insights to optimize our customer journey.

About takealot.com

takealot.com is South Africa's leading online retailer, committed to delivering an exceptional shopping experience. We pride ourselves on innovation and customer satisfaction, making us a top choice for online shoppers. Join us in shaping the future of e-commerce in Africa!

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