Senior Dealer at moomoo | Bangkok, Thailand

moomooBangkok, Bangkok, Thailand

On-site Full-time

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Experience Level

Senior

Qualifications

QualificationsMinimum of 3 years of experience in dealing, preferably within the securities industry. Mandatory possession of IC Complex 1 or IP License. Familiarity with financial products and services, including securities and options, is advantageous. Experience with offshore markets is essential given Moomoo’s multi-market strength. Exceptional business negotiation skills and the ability to communicate clearly. Adept at working effectively within a team and across departments. Fluent in English; proficiency in Mandarin is a plus. Results-driven, self-motivated, and able to perform well under pressure. Willingness to work night shifts and on public holidays; shift allowance will be provided.

About the job

About the Role

Join our dynamic and innovative team at moomoo, where we are on the lookout for a Senior Dealer who excels in a high-energy startup atmosphere. If you possess a deep understanding of trading and a strong commitment to client service, we want to hear from you!

This pivotal role involves delivering comprehensive trading support, expertly managing client portfolios and risk exposure, addressing trade-related queries, and ensuring adherence to compliance regulations. Additionally, you will play a key role in platform operations and contribute to investor education and market insights.

Key Responsibilities

Deliver exceptional trade support services to clients (including offshore and local Equities, ETFs, Futures, Options, Mutual Funds), acting as a dealing desk. Responsibilities include monitoring portfolios, advising on margin calls, managing trading limits, and resolving trade-related issues.
Conduct thorough risk assessments and portfolio management for clients, ensuring timely handling of margin call statuses and managing clients’ margin requirements while keeping an eye on risk exposure.
Respond swiftly and effectively to client inquiries, providing outstanding service and support within designated timelines.
Offer superior support for the Moomoo trading platform, troubleshooting trade-related issues and collecting feedback for the Product team.
Implement the company’s best execution policy to guarantee fair trade execution.
Ensure all activities comply with SEC/SET (Thailand) regulations and internal Moomoo compliance policies.
Collaborate with the Marketing team to create educational materials (articles, videos, webinars) that simplify complex trading concepts for retail investors.
Deliver professional market insights and conduct platform demonstrations at training events, seminars, and more.
Perform additional ad-hoc duties as assigned.
Be prepared for upcoming products that the company will introduce in the future.

About moomoo

About moomoomoomoo is a leading financial services platform that empowers retail investors through cutting-edge technology, comprehensive market insights, and exceptional customer service. Our commitment to innovation and education sets us apart in the competitive trading landscape.

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