Senior Director of Professional Services

SugarCRMDenver, CO

Hybrid Full-time

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Experience Level

Senior Level Manager

Qualifications

Proven experience in a leadership role within Professional Services. Strong background in managing client relationships and driving business development. Excellent communication and interpersonal skills. Commitment to fostering team development and operational excellence. Ability to work collaboratively in a hybrid work environment.

About the job

About SugarCRM

SugarCRM has always envisioned a groundbreaking approach to customer relationship management (CRM) software. With a pioneering spirit, we developed a solution designed to evolve with our customers' needs. Over the past two decades, our mission has been to empower sales teams to achieve their utmost potential.

Our globally diverse team is united by a shared passion for driving customer success. We are dedicated to cultivating a culture that emphasizes both personal and professional development, earning us recognition as a Great Place to Work. We value work-life balance and flexibility, and we are proud of our commitment to our customers every single day.

If you are eager to advance your career while helping businesses flourish, you’ve found the right place. Discover more about SugarCRM careers and learn how you can contribute to our mission.

About the Role

As the Senior Director of Professional Services, you will spearhead strategic delivery across a variety of projects and accounts within your designated practice area. You will be responsible for nurturing and sustaining client relationships, propelling business development efforts, and overseeing the growth and skill enhancement of your practice. Your leadership will guarantee top-notch delivery, exceptional customer results, operational excellence, and the professional development of your team members.

You will collaborate as part of the Global Professional Services leadership team and engage directly with the North American Sales Leader as well as other cross-functional initiatives.

**This position follows a hybrid work model, requiring in-office attendance at our Denver, CO location for a minimum of three days each week.**

About SugarCRM

SugarCRM is a leader in customer relationship management solutions, dedicated to providing innovative software that adapts to the evolving needs of businesses. With a commitment to excellence and employee growth, we strive to create an environment where success is shared across all levels.

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Senior Director of Professional Services

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About SugarCRMSugarCRM has always envisioned a groundbreaking approach to customer relationship management (CRM) software. With a pioneering spirit, we developed a solution designed to evolve with our customers' needs. Over the past two decades, our mission has been to empower sales teams to achieve their utmost potential. Our globally diverse team is united…

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