Senior Director of Revenue Operations Business Partner

About AirwallexAirwallex is a revolutionary financial technology company providing a unified payments and financial platform tailored for global enterprises. Our unique blend of proprietary infrastructure and software empowers over 200,000 businesses worldwide—including renowned names such as Brex, Rippling, Navan, Qantas, and SHEIN—with fully integrated sol…

About AirwallexAirwallex stands as the premier unified payments and financial platform tailored for global enterprises. Our innovative blend of proprietary infrastructure and advanced software empowers more than 200,000 businesses worldwide, including notable names such as Brex, Rippling, Navan, Qantas, and SHEIN. We provide fully integrated solutions that encompass everything from business accounts and payments to spend management and treasury services, all while driving embedded finance on a global scale.Founded in Melbourne with a workforce exceeding 2,000 highly talented individuals across 26 offices globally, our company is valued at $8 billion and supported by leading investors like T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital. At Airwallex, we're at the forefront of crafting the future of global payments and finance. If you’re prepared to engage in the most ambitious work of your career, we invite you to join our mission.Attributes We ValueWe seek dynamic builders who exhibit founder-like energy and are driven to make a significant impact, learn rapidly, and take genuine ownership of their roles. You should possess robust expertise in your field, agile thinking, and a strong affinity for our mission and operating principles. You adapt quickly, exercise sound judgment, and approach challenges with curiosity, employing first-principles thinking to balance speed with thoroughness.A humble and collaborative spirit is essential as you transform innovative ideas into tangible products, ensuring that you follow through from inception to execution. By leveraging AI, you enhance productivity and accelerate problem-solving. Here, you'll confront complex, high-stakes challenges alongside exceptional colleagues while advancing your career in shaping the future of global banking. If this resonates with you, we look forward to crafting what’s next together.About the TeamThe Strategy & Operations team at Airwallex is integral to steering the company's growth and operational efficiency. Our team comprises a diverse group of analysts, strategists, and operational specialists who are passionate about converting vision into actionable results. By harnessing data insights, strong problem-solving abilities, and a profound understanding of our business, we enhance processes, identify growth opportunities, and ensure that Airwallex operates with optimal effectiveness and scalability.Your RoleAs the Senior Director of Revenue Strategy & Operations for the Americas, you will be responsible for shaping the strategic roadmap for revenue growth across the region. This includes defining and implementing a multi-year go-to-market strategy for Airwallex’s products and channels.

Harness is at the forefront of revolutionizing software delivery through our cutting-edge AI Software Delivery Platform. Founded by renowned technologist and entrepreneur Jyoti Bansal, who is also the founder of AppDynamics (acquired by Cisco for a staggering $3.7 billion), Harness has successfully raised about $570 million in funding and boasts a valuation of $5.5 billion. Our esteemed investors include Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and others. As AI technology accelerates code creation, we recognize that the real bottleneck now lies in post-code processes such as testing, deployments, application security, reliability, compliance, and cost optimization. Harness addresses these challenges by integrating AI and automation into the software delivery lifecycle, enabling teams to deliver software with greater speed while ensuring security and compliance.Our platform, powered by Harness AI and the Software Delivery Knowledge Graph, utilizes intelligent automation and deep contextual insights across the software delivery lifecycle, embedding governance and policy-driven controls throughout.In the past year alone, Harness has powered over 185 million deployments, executed 82 million builds, conducted 18 trillion flag evaluations, performed 8 million security scans, and optimized 9.1 billion tests, while managing $2.8 billion in cloud expenditure. Customers like United Airlines, Morningstar, and Choice Hotels have benefited from our solutions, achieving up to 75% faster release cycles and reducing cloud costs by as much as 60%, all while enhancing DevOps efficiency by tenfold.With a diverse global team operating from 14 offices across 25 countries, Harness is shaping the future of AI-driven software delivery, and we invite outstanding talent to join us in accelerating our mission.POSITION SUMMARYThe Revenue Operations & Strategy team is tasked with establishing a robust foundation for our internal systems and processes, scaling these systems, and enhancing overall efficiencies. This team merges strategic foresight with practical execution, driving the company’s growth and scalability with a keen emphasis on analytical and quantitative insights. We pride ourselves on being a collaborative group of problem solvers who approach challenges with enthusiasm and an open mindset.This role involves cross-functional collaboration with teams across the organization, particularly in sales, customer success, finance, product, and IT. This is a unique opportunity to play a pivotal role in shaping our operations and sales/customer success strategies on a global scale, contributing to a highly efficient, data-driven, and analytical work environment. We seek an individual who excels in team and project management, thrives in a fast-paced setting, and is passionate about building and refining organizational scalability.The Director of Revenue Operations will oversee and develop the Sales & Customer Success Operations teams, providing a chance to lead and reshape our processes as we transition into the next phase of our evolution.

Join Aarki Inc. as the Director of Revenue Operations, where you will lead our revenue operations strategy and drive growth initiatives. You will be responsible for optimizing processes, leveraging data analytics, and ensuring alignment across departments to maximize revenue potential.Your leadership will play a key role in shaping our approach to sales, marketing, and customer success, ensuring that we are positioned for success in a competitive landscape.

About the TeamThe In-Store Revenue Operations team at DoorDash plays a pivotal role in elevating SevenRooms’ mission by driving revenue growth through streamlined sales processes, robust systems, and insightful analytics. Our team is at the forefront of strategy formulation, planning, metrics analysis, GTM enablement operations, program management, and systems optimization while nurturing strong relationships with Revenue leadership. We collaborate extensively with Sales, Customer Success, Marketing, Product, Engineering, Finance, and Strategy & Operations teams to ensure alignment across all revenue operations.About the RoleWe are seeking a dynamic Head of Global Revenue Operations to lead the optimization and scaling of our GTM processes and systems to propel our revenue growth. This role involves direct collaboration with various teams to define strategic initiatives, implement performance metrics, and foster alignment across all revenue operations, including planning, reporting, forecasting, quota management, process optimization, territory planning, and sales incentive plan design. Following the recent acquisition of SevenRooms by DoorDash, we are excited to integrate our revenue operations function into a unified entity.

About AirwallexAirwallex stands out as the premier unified payments and financial platform tailored for global enterprises. By harnessing our proprietary combination of infrastructure and software, we empower over 200,000 businesses worldwide—including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN—providing fully integrated solutions that streamline everything from business accounts and payments to spend management, treasury, and embedded finance on a global scale.Founded in Melbourne and backed by top-tier investors such as T. Rowe Price, Visa, Mastercard, and Sequoia, Airwallex boasts a workforce of more than 2,000 innovative professionals across 26 offices globally. With a valuation of US$8 billion, we are at the forefront of revolutionizing the global payments and financial landscape. If you're eager to embark on the most impactful journey of your career, we invite you to join us.

As a Senior Manager of Revenue Operations at Crusoe, you will play a pivotal role in driving our revenue strategy and operational efficiency. You will lead a dynamic team focused on optimizing our revenue processes, ensuring alignment between sales, marketing, and finance. Your insights will guide key decisions that influence our growth trajectory.This position requires a strategic thinker with a strong background in revenue operations and analytics. You will be responsible for developing and implementing processes that improve revenue generation while collaborating closely with cross-functional teams to achieve company goals.

About AirwallexAirwallex stands as the premier unified payments and financial platform for businesses operating on a global scale. Our innovative blend of proprietary technology and software empowers over 200,000 companies worldwide—including renowned names like Brex, Rippling, Navan, Qantas, SHEIN, and many more—with fully integrated solutions designed to manage everything from business accounts and payments to spend management and treasury, as well as embedded finance globally.Founded in Melbourne, we boast a diverse team of more than 2,000 talented and creative individuals across 26 offices worldwide. With a valuation of US$8 billion and backing from top-tier investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of shaping the future of global payments and financial services. If you're eager to embark on the most ambitious journey of your career, we invite you to join us.Attributes We ValueWe seek dynamic builders with entrepreneurial spirit who are driven to create meaningful impact, accelerate learning, and take ownership of their work. You come equipped with robust expertise, critical thinking skills, and a passion for our mission and operating principles. You are quick in your decision-making, approach challenges with curiosity, and utilize foundational principles to guide your choices, balancing speed with thoroughness.As a collaborative team player, you transform innovative concepts into tangible products and are committed to executing tasks from start to finish. Leveraging AI tools, you work more efficiently and solve problems swiftly. At Airwallex, you will confront complex, high-impact challenges alongside exceptional teammates while advancing your career as we construct the future of global banking.About the TeamThe Strategy & Operations team at Airwallex is crucial in propelling the company's growth and operational efficiency. We are a united group of analysts, strategists, and operational specialists passionate about transforming vision into action through data insights, problem-solving acumen, and a comprehensive understanding of our business. Our goal is to optimize processes, uncover growth avenues, and ensure that Airwallex operates efficiently and effectively at scale.What You'll DoAs the Revenue Operations Manager for North America, you will establish and expand the regional revenue operations function from the ground up, transforming systems, processes, and data into a strategic advantage for our commercial teams.

At Gong, we leverage cutting-edge AI technology to revolutionize how revenue teams achieve success. Our Gong Revenue AI Operating System integrates data, insights, and workflows into a cohesive, trusted framework that observes, guides, and collaborates with the world’s leading revenue teams. Utilizing the powerful Gong Revenue Graph, AI-driven intelligence, specialized agents, and reliable applications, we empower over 5,000 companies globally to gain profound insights into their teams and customers, streamline essential sales workflows, and close more deals with greater efficiency. Learn more at www.gong.io.Join us at Gong, where innovation meets ambition and where a team of passionate individuals is shaping the future of revenue intelligence. We are looking for people who are eager to contribute to what’s next in our journey. Here, you will collaborate with a dynamic team that dreams big, acts swiftly, and deeply values both the craft of our work and each other. Transparency and trust are fundamental to our operations, and every team member has the opportunity to make a significant impact. If you are ready to grow and engage in meaningful work, Gong is where you can achieve the pinnacle of your career.We are seeking a Director for our Deal Desk (Strategy & Operations) to spearhead a sales-aligned Deal Desk function as part of our enterprise Quote-to-Cash (QTC) process. This pivotal role is both cross-functional and hands-on, dedicated to supporting our Sales team by facilitating complex, global enterprise deals while ensuring pricing consistency, billing readiness, and revenue compliance.This position reports to the Senior Director of Financial Revenue Operations and works closely with Sales, Legal, Billing, Revenue Recognition, and Systems teams to expedite and streamline deal processes.

Join Airwallex as a Senior Manager of Revenue Strategy & EnablementAt Airwallex, we are revolutionizing the way global businesses manage their payments and financial operations. Our innovative platform, combining proprietary technology and software, supports over 200,000 businesses globally, including renowned names like Brex, Rippling, Navan, Qantas, and SHEIN. As we continue to grow, we invite you to participate in this exciting journey.Founded in Melbourne and now boasting a diverse team of over 2,000 talented individuals across 26 offices worldwide, Airwallex is valued at $8 billion and backed by prestigious investors such as T. Rowe Price, Visa, Mastercard, and Sequoia. If you're ready to tackle ambitious challenges and make a significant impact, we want to hear from you.What We Look ForWe seek driven individuals who possess a builder's mindset and are eager to create substantial impacts. You should have robust expertise in your field, coupled with a curiosity that drives in-depth exploration. With the ability to balance speed and analytical rigor, you will excel in a fast-paced environment. Collaboration is key; we value humility and teamwork, especially in transforming innovative ideas into actionable products. Embrace technology and AI to enhance efficiency in problem-solving.About Our TeamThe Revenue Strategy & Enablement team is integral to Airwallex's commercial success. Our focus is on empowering sales and commercial teams through effective enablement programs, training, and resources that drive revenue growth across core and emerging products in all regions we serve.Your RoleAs the Senior Manager of Revenue Enablement for the Americas, you will play a pivotal role in shaping our go-to-market strategy for enterprise clients. We are seeking a strategic operator with extensive sales experience and a proven track record of driving results.

About the RoleAs the Director of Central GTM Strategy & Operations at Ivo, you will be the driving force behind operationalizing our go-to-market (GTM) strategy. You will oversee renewals, expansion initiatives, customer operations, and deal desk processes. Reporting directly to the VP of Revenue Strategy & Operations, you will hold primary responsibility for the successful delivery of our strategic consulting engagements, including renewal automation, annual recurring revenue (ARR) infrastructure, and health scoring. You will collaborate closely with Customer Success Management (CSM) leadership to enhance customer execution, while also building and optimizing Deal Desk and Growth and Customer Operations.In a landscape where pricing is increasingly shifting towards usage-based and API models, you will establish the operational framework for consumption-based renewals and expansion triggers. Your role will leverage artificial intelligence to maximize efficiency and automate processes that traditionally required extensive time from operations teams.Additionally, you will be responsible for establishing our EMEA GTM Operations.

About UsAt Serval, we are pioneering the future of enterprise operations with our AI-native automation platform. Our innovative intelligent agents are designed to comprehend and execute real-world workflows end-to-end, effectively replacing outdated manual processes and inflexible legacy systems with adaptable, learning software solutions. Established in early 2024, we have already earned the trust of industry leaders such as General Motors, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada to streamline high-volume operational tasks across their organizations.At the heart of Serval is our agentic AI platform that translates natural language into robust, production-ready workflows. Our agents do more than respond; they analyze, interact with various systems, and enhance their performance through continuous learning. Our initial focus on operational use cases has rapidly expanded to a versatile AI automation layer that spans IT, HR, Finance, Security, Legal, and Engineering.Our mission is to eradicate repetitive tasks across the enterprise while empowering teams with the leverage provided by intelligent automation. In the long term, we aim to establish a universal AI operations layer — a cohesive system of agents that transcends business functions and drives the workflows essential for modern enterprises.Supported by esteemed investors such as Sequoia Capital, Redpoint Ventures, Meritech, First Round, and General Catalyst, and founded by leading figures in product and engineering from Verkada, we are on an exciting trajectory of growth.Role SummaryAs the Revenue Strategy & Operations Lead, you will be instrumental in designing the systems and processes that fuel the next phase of Serval's rapid growth. Your contributions will shape our territory models, segmentation frameworks, and quota allocations, enabling our sales organization to expand from 5 Account Executives to over 50 by the end of 2026.You will oversee the operational rhythm of our Go-To-Market (GTM) team, developing dashboards to establish the revenue organization's operational cadence, leading pipeline inspections, and forecasting. As the primary steward of our sales tools and data architecture, you will collaborate closely with Sales Leadership, Finance, Marketing, and the executive team to refine Serval's GTM strategy and enhance revenue productivity at every stage of the sales funnel.This is a unique opportunity to build a world-class sales engine from the ground up and serve as the founding architect of Serval's GTM operations function.Your ResponsibilitiesIn your first 90 days, you will:Establish foundational reporting and dashboards for pipeline management, productivity, and forecasting.Assess and optimize the design of our sales technology stack (Salesforce, HubSpot, etc.).

Join Mercury as a Senior Associate in our Revenue Strategy team, where you will play a crucial role in shaping our growth and driving strategic initiatives. You will work closely with cross-functional teams to analyze revenue performance, develop actionable insights, and implement strategies that maximize profitability. Your analytical skills and strategic mindset will be essential as you navigate complex business challenges and contribute to our mission of empowering startups and entrepreneurs.

About FaireFaire is a revolutionary online wholesale marketplace dedicated to empowering local independent retailers. We believe that the future is local. Independent businesses globally generate more revenue than giants like Walmart and Amazon combined, yet they often lack the resources to compete. At Faire, we harness technology, data, and machine learning to unite this vibrant community of entrepreneurs, helping them find the best products from around the world to showcase in their stores. Our mission is to level the playing field, enabling small businesses to thrive against larger e-commerce entities.By championing the growth of independent businesses, Faire is making a significant economic impact on local communities worldwide. We are on the lookout for intelligent, resourceful, and passionate individuals willing to join our mission to fuel the shop local movement. If you share our commitment to community, we welcome you to join us.About this RoleThe Program Manager will serve as an essential partner within Faire’s Revenue organization, enhancing the effectiveness of our processes, systems, and cross-functional execution. This role involves close collaboration with Retailer Sales leaders, Strategy & Analytics, Revenue Systems, and Enablement to ensure we prioritize high-value customers and empower our teams for seamless execution.As a Program Manager, your responsibilities will include:Translating business needs into clear requirements for Revenue Systems and other partners to act upon.Collaborating with Revenue Management to prioritize initiatives, working with Strategy & Analytics to define strategies, and partnering with Enablement to facilitate clear communication and adoption.Ensuring that individual contributors within Revenue are equipped with the necessary tools, workflows, and support to operate both efficiently and effectively.Creating quarterly initiative roadmaps with a focus on long-term objectives.What You’ll DoProgram StrategyProvide Global Program Management Support for the Retailer Sales Functions at Faire.Example: Assess and drive impact by measuring adoption and conversion improvements linked to related programs and projects.Systems & ProcessesEstablish and enhance processes for Revenue Systems to streamline operations.

Empower Every Identity, from AI to HumanAt Okta, we believe that identity is the gateway to unlocking AI’s potential. Our mission is to secure AI through a trusted, neutral infrastructure that allows organizations to confidently navigate this new era. We seek individuals who are passionate about solving intricate challenges with significant real-world implications. If you thrive in a fast-paced environment and take ownership of your work, we want to hear from you!We are currently on the lookout for a Senior Director of AMER Sales Strategy and Operations. This pivotal role will lay the groundwork for Okta's ambitious goal of doubling our revenue. Reporting directly to the Global VP of Field Strategy & Operations, you will collaborate closely with the SVP/GM of AMER and the AMER sales leadership team to craft and implement regional sales strategies, enhance operational efficiency, and facilitate seamless collaboration between global and local teams. Your focus will be on producing measurable outcomes by driving operational effectiveness, delivering data-driven insights, and ensuring the successful execution of sales initiatives across the AMER region.Key Responsibilities:Regional Sales Strategy & ExecutionWork intimately with AMER sales leadership to define and optimize the regional sales strategy, aligning with global objectives.Perform comprehensive analyses of the AMER market to unearth growth opportunities, trends, and competitive positioning that will shape our sales strategy.Oversee the annual planning process for AMER sales teams, including organizational structure, headcount planning, territories, and quotas.Sales Operations & Process EnhancementTake ownership of AMER Sales Cadences, ensuring cross-functional representation in QBRs, pipeline reviews, and large deal evaluations.Manage and refine daily sales operations in AMER, implementing efficient processes and systems across the region.Standardize and streamline sales processes for AMER while aligning with global sales methodologies and best practices.Data-Driven Insights & Reporting

At Oura, we are dedicated to empowering individuals to unlock their full potential. Our award-winning Oura Ring and its connected app provide users with valuable insights into their readiness, activity levels, and sleep quality. Millions of people worldwide have benefited from our products, gaining a deeper understanding of their health and receiving actionable steps to foster healthier lifestyles.We believe that empowering our global community begins with living our core values and supporting our team. As a rapidly expanding company committed to enhancing well-being, we ensure our employees have the resources they need to excel both professionally and personally.Oura has offices in San Francisco and San Diego for those who prefer a hybrid or office environment. Our remote employees in other major cities, such as Boston and New York, also meet informally at local co-working spaces.In the role of Director of Strategy & Operations, you will be pivotal in driving Oura's key growth and investment decisions. You will lead analytical and strategic initiatives to identify new market opportunities and develop comprehensive business cases that guide resource allocation across the organization. Your leadership will transform uncertainty into actionable strategies as we define the future of health.

Discover OktaOkta is recognized globally as a leader in identity management, empowering individuals to securely access technology across any platform, device, or application. Our versatile solutions, including the Okta Platform and Auth0 Platform, are designed to provide seamless access, robust authentication, and automated processes, placing identity at the forefront of security and organizational growth.We value diverse perspectives and experiences at Okta. We are not seeking a perfect candidate but rather lifelong learners who can contribute positively with their unique backgrounds.Become a part of our mission! We envision a world where identity is in your hands.As the Senior Director of Marketing Strategy & Operations at Okta, you will be the mastermind behind our global growth initiatives. Your role will encompass the infrastructure, processes, and data-driven strategies that enable our marketing team to scale efficiently and predictably. You will serve as a pivotal connector, bridging gaps between Marketing, Sales, and Finance, ensuring that every dollar spent is meticulously tracked, optimized, and aligned with our overall enterprise revenue targets. You will lead a dynamic team that is essential to our go-to-market strategy.This influential leadership position demands a unique combination of strategic insight and operational excellence. Overseeing the complete marketing lifecycle—from annual planning and budget considerations to the technical foundation of our global MarTech stack—you will be a storyteller, adept at transforming complex data into a compelling narrative for the C-suite, all while upholding the highest standards of operational rigor and quality.Key Responsibilities:Strategic Architecture & Planning: Collaborate with the Marketing Leadership Team (MLT) and Finance to spearhead annual and quarterly planning. Facilitate crucial budget discussions, ensuring resources are directed toward the most impactful growth initiatives.Measurement & Revenue Intelligence: Develop the global measurement framework and establish a single source of truth for reporting. You will take ownership of lead-to-opportunity mapping, pipeline attribution models, and funnel velocity metrics that guide our go-to-market strategies.Executive Narrative: Simplify intricate marketing performance data into clear, actionable insights. Regularly craft performance narratives for the CMO, linking marketing activities to business outcomes.

At Mercury, we are revolutionizing the banking experience for ambitious companies. Our innovative financial platform is supported by a robust data system that users can trust.As we continue to scale, our revenue systems produce a wealth of information: insights from both remote and in-person engagements, automation tools, product usage metrics, lifecycle events, and analytics pipelines. Transforming this activity into clear and actionable intelligence—without fragile pipelines or the need for constant rework—is essential to our growth strategy.We are seeking a Data Strategy & Operations Lead to take charge of the data foundations that drive our revenue execution. This pivotal role will ensure that our revenue data remains reliable, interpretable, scalable, and actionable as our business evolves, empowering teams to make confident decisions based on data.In this position, you will report directly to the Head of Platforms & Infrastructure and will play a key role in shaping how Mercury models, governs, and operationalizes go-to-market (GTM) data. You will collaborate closely with teams in Data Engineering, Data Science, Solution Architecture, and Platform Engineering.

At Harmonic Security, we empower teams to safely integrate AI tools by ensuring real-time protection of sensitive data with minimal effort. Our solutions provide enterprises with complete control over their data, preventing leaks and fostering a culture of confident innovation.Our leadership is comprised of seasoned cybersecurity professionals, supported by top-tier investors such as N47, Ten Eleven Ventures, and In-Q-Tel.Our Work Philosophy: AI at the CoreHarmonic's mission is to facilitate the safe and scalable adoption of AI by enterprises. We hold ourselves to this standard, with every team member actively utilizing AI tools to enhance their work, from research and writing to process building and workflow automation. We welcome new hires who bring a curiosity about AI and a readiness to harness its potential to work smarter, faster, and more creatively. Whether it's through experimentation with new tools or the development of entirely new systems centered around AI, we are committed to providing clarity and support for each role.Team OverviewIn this role, you will report directly to the VP of GTM Strategy and Operations, collaborating closely with sales leadership, customer success, tech operations, and finance teams. This cross-functional position places you at the nexus of revenue operations and systems engineering, where you will construct clean, automated, and scalable infrastructures pivotal for our representatives, leaders, and board. Your responsibilities will go beyond mere tool configuration; you will be tasked with architecting, integrating, and coding to ensure a seamless operational flow.Role ResponsibilitiesThis position is designed for an innovative builder who is not interested in maintaining existing systems, but rather identifying and resolving inefficiencies within the go-to-market (GTM) processes through AI and automation.You will take ownership of designing and developing systems, automations, and internal tools that enhance the effectiveness of our GTM teams. This encompasses everything from HubSpot architecture and lead routing to the creation of AI-driven agents for research, data enrichment, and meeting preparation. If your instinct is to leverage AI tools like Claude or Clay rather than defaulting to spreadsheets for manual processes, you will excel in this environment.As Harmonic scales its GTM operations, the systems you implement will play a crucial role in shaping our operational landscape for years to come.