Senior Director of Service Delivery

Veeva Systems seeks a Senior Associate for the Crossix Analytics Services team based in New York City. The position focuses on delivering analytics solutions to healthcare clients, helping them make sense of complex data and use it to inform their decisions. Key Responsibilities Provide analytics services tailored to healthcare organizations Analyze and inte…

At Veeva Systems, we are dedicated to our mission of transforming the life sciences industry by accelerating the journey of therapies to patients. As a trailblazer in the industry cloud space, we are proud to have achieved over $3 billion in revenue in our last fiscal year, marking us as one of the fastest-growing SaaS companies in history with vast growth opportunities ahead. Our core values—Do the Right Thing, Customer Success, Employee Success, and Speed—drive everything we do. In 2021, we made history by becoming a public benefit corporation, ensuring we uphold the interests of our customers, employees, society, and investors. As a Work Anywhere organization, we empower our team members to choose their work environment, whether from home or the office, enabling them to excel in their preferred settings. Join us in revolutionizing the life sciences landscape while positively impacting our customers, employees, and communities.Position Overview The Director of Strategy will lead the adoption and commercial success of Crossix Analytics M&O products within pivotal Emerging Biotech accounts. This role encompasses developing go-to-market strategies, identifying and addressing sales obstacles, and ensuring the success of early adopters. You will collaborate closely with Account Partners, serving as a market expert on Crossix data, methodologies, products, and unique value propositions. Your responsibilities include outlining key targets and executing strategic account plans, as well as effectively conveying the benefits of specific Crossix products to customers. Additionally, you will work alongside product and marketing teams to create a continuous feedback loop, ensuring our offerings align with customer expectations.

Veeva Systems is a mission-driven leader in the industry cloud space, dedicated to accelerating the delivery of therapies to patients. As one of the fastest-growing SaaS companies, we achieved over $2B in revenue last fiscal year, with significant growth opportunities ahead.Our core values—Do the Right Thing, Customer Success, Employee Success, and Speed—define our culture. In 2021, we made history by becoming a public benefit corporation, committed to balancing the interests of our customers, employees, society, and investors.Join us in transforming the life sciences industry and positively impacting the lives of our customers and communities.The Role As a Manager at Crossix Analytics, you will play a pivotal role in enhancing healthcare marketing through advanced analytics, innovative planning, targeting, measurement, and optimization solutions. Positioned at the intersection of big data and multichannel media, Veeva Crossix empowers life sciences companies with actionable insights for strategic decision-making, ultimately improving patient outcomes. In this role, you will leverage your expertise to deliver analytics and insights using Crossix Analytics Products and Services. You will share best practices, cultivate ongoing client relationships, and collaborate with a dedicated team to execute analytics strategies. Ideal candidates will demonstrate strong analytical capabilities, exceptional communication skills, and proficiency in building client relationships within the life sciences marketing domain.

Veeva Systems is a mission-driven pioneer in industry cloud technology that accelerates the delivery of life-saving therapies to patients. As one of the fastest-growing SaaS companies, we achieved over $2 billion in revenue in our last fiscal year, with significant growth opportunities ahead.Our core values—Do the Right Thing, Customer Success, Employee Success, and Speed—guide our operations. In 2021, we made history by becoming a public benefit corporation (PBC), committed to balancing the interests of our customers, employees, society, and investors.We invite you to join us in transforming the life sciences industry and making a positive impact on our customers, employees, and communities.The RoleThe Crossix Analytics division at Veeva is dedicated to enhancing healthcare marketing through advanced analytics, innovative planning, targeting, measurement, and optimization solutions. Positioned at the intersection of big data, cutting-edge technology, and multichannel media, Veeva Crossix equips the majority of life sciences companies with valuable insights for strategic decision-making to enhance patient outcomes.As a Director of Analytics Services, you will leverage your expertise to support existing clients by demonstrating Crossix Analytics products and services, sharing industry best practices, managing ongoing client relationships, and collaborating with a talented team to execute analytics initiatives. Ideal candidates will have robust analytical skills, exceptional communication abilities, and a strong aptitude for building client relationships within the life sciences marketing sector.

Veeva Systems is an innovative, mission-driven leader in the industry cloud space, dedicated to accelerating the delivery of therapies to patients. As one of the fastest-growing SaaS companies, we achieved over $2 billion in revenue last fiscal year, with significant growth opportunities on the horizon.Our core values—Do the Right Thing, Customer Success, Employee Success, and Speed—define who we are. In 2021, we made history by becoming a public benefit corporation, committed to balancing customer, employee, societal, and investor interests.As a Work Anywhere organization, we empower our employees with the flexibility to choose their work environment—whether at home or in the office—allowing you to thrive in your preferred setting.Join us in revolutionizing the life sciences industry and making a meaningful impact on our customers, employees, and communities.Role OverviewThe Strategy Director will drive the adoption and commercial success of Crossix Audience Segments. This role encompasses developing account sales strategies, executing strategic partnerships, removing sales barriers, and ensuring the success of early adopters. Collaborating closely with Account Partners, you will serve as a market leader and subject matter expert on Crossix data, methodologies, and unique product offerings. Your responsibilities will include identifying key targets, executing strategic account plans, and effectively communicating the value of Crossix Audiences to clients in compelling ways. Additionally, you'll work in partnership with product and marketing teams to establish a feedback loop, ensuring that our offerings are well-positioned and aligned with customer expectations.

Veeva Systems is a mission-driven organization and a trailblazer in the industry cloud, dedicated to assisting life sciences companies in expediting the delivery of therapies to patients. As one of the fastest-growing SaaS firms in history, we achieved over $3 billion in revenue in our last fiscal year, with immense growth opportunities on the horizon. At Veeva, our core values guide us: Doing the Right Thing, Ensuring Customer Success, Fostering Employee Success, and Embracing Speed. We are not just another public company; in 2021, we made history by becoming a public benefit corporation (PBC), which legally commits us to balancing the interests of customers, employees, society, and investors. As a Work Anywhere organization, we encourage flexibility, allowing you to choose to work from home or in the office, creating an environment where you can flourish. Join us in transforming the life sciences industry and making a positive impact on our customers, employees, and communities.

Veeva Systems is a pioneering, mission-driven organization in the industry cloud sector, dedicated to accelerating the delivery of therapies to patients across the globe. As one of the fastest-growing SaaS companies in history, we achieved over $2 billion in revenue last fiscal year and are poised for even greater growth ahead.Our core values are the foundation of Veeva: Do the Right Thing, Customer Success, Employee Success, and Speed. We are not just another public company; in 2021, we made history by becoming a public benefit corporation (PBC), which legally binds us to balance the interests of our customers, employees, society, and investors.As a Work Anywhere company, we offer you the flexibility to work from home or in the office, empowering you to thrive in the environment that suits you best.Join us in transforming the life sciences industry and making a meaningful impact on our customers, employees, and communities.

January Digital is a marketing agency based in New York City that specializes in data-driven media, strategic insights, and actionable analytics. The company manages end-to-end media planning and execution, and its consulting division guides marketing organizations with a focus on growth and measurable results. Every client engagement relies on data and insights to help organizations achieve their goals. January Digital emphasizes improving the lives of its clients, employees, and the broader community. Initiatives like WORKS and Good Works provide community support through donations and volunteer work. Employee well-being is prioritized through programs such as Well Works, which includes required minimum PTO, an annual wellness stipend, comprehensive health care, fully funded counseling, and extended parental leave. The agency has earned more than 125 awards, including multiple Best Place to Work honors from INC, Dallas Business Journal, and Ad Age. January Digital is recognized as a 2024 NRF Partner of the Year and has been listed on the INC 5000 seven times. The agency’s work with brands like Carhartt and Steve Madden has also received industry recognition. AI-Enabled Approach The team blends expertise, creativity, and AI to drive results for clients. Ongoing training ensures both staff and clients stay up to date. Candidates with experience developing and refining AI inputs, working with key AI tools, and applying AI to business challenges are valued. Strong critical thinking and a responsible approach to AI are important qualities for team members. Role overview The Director of Analytics is a senior, client-facing leader focused on analytics for media. This position requires a strong background in media measurement and the ability to translate complex analyses into clear, actionable business insights. The role is ideal for someone with recent hands-on media analytics experience who has progressed into leading teams and shaping client strategy. While not handling daily execution, the Director of Analytics supports the analytics team, reviews outputs, and ensures the delivery of high-quality work. The role calls for a balance of strategic leadership and a willingness to step in and assist when needed.

At PermitFlow, we are transforming the construction landscape across America. As a pioneering applied AI firm, we address one of the most significant information challenges facing the industry: understanding what can be built, where, and how. Our innovative AI-driven solutions empower the nation's builders, enabling them to navigate complex processes from permitting to inspections, thereby accelerating housing, clean energy, and infrastructure projects nationwide.The construction sector, valued at $1.6 trillion, is plagued by inefficiencies, such as significant delays and squandered resources. PermitFlow has already enhanced the speed, accuracy, and transparency of over $20 billion in developments, allowing contractors to minimize compliance time, mitigate risks, and confidently scale their operations.As the U.S. embarks on a new capital expenditure supercycle encompassing data centers, factories, housing, and renewable energy projects, joining PermitFlow means being at the forefront of building the AI infrastructure essential for every construction endeavor, propelling the next wave of reindustrialization.With over $90 million raised, including our recent Series B funding from distinguished investors such as Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, we are backed by leaders from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.Our headquarters are located in New York City, and we operate under a hybrid work model (3 days in-office per week). We welcome candidates based in NYC or those willing to relocate.

Join Our Team as the Senior Director of Analytics for Casino!At FanDuel, we are on the lookout for a seasoned Analytics leader to spearhead our Analytics team, delivering top-tier data and analytical support to our Casino division and the broader organization. In this pivotal role, you will be at the forefront of driving actionable insights across Commercial, Marketing, Product, Technology, and more.The ideal candidate will bring extensive experience in leading large-scale and highly efficient Analytics teams. You will be responsible for establishing the vision, strategy, and roadmap for performance measurement, customer insights, and optimizing key marketing initiatives throughout the funnel. Your expertise will be instrumental in translating complex data sets and performance trends into concise recommendations that guide decision-making and resource allocation across the business.As a leader, you will develop and mentor a high-performing team, orchestrating cross-functional initiatives that leverage data, automation, and AI to enhance decision-making processes both within and beyond the Analytics domain. This role is highly impactful and visible, requiring the ability to operate at both strategic and operational levels while driving measurable business results through analytics, storytelling, and influence.

At Veeva Systems, we are driven by a mission to revolutionize the life sciences industry through our innovative cloud solutions. As a trailblazer in the industry, we empower life sciences companies to deliver therapies to patients more efficiently. With a remarkable growth trajectory, we surpassed $2 billion in revenue last year and are poised for even greater expansion.Our core values—Do the Right Thing, Customer Success, Employee Success, and Speed—guide our operations. We proudly became a public benefit corporation in 2021, committed to balancing the needs of our customers, employees, society, and investors.As a Work Anywhere company, we offer flexible work options to ensure you can thrive in an environment that suits you best, whether from home or in the office.Join Veeva in our mission to transform the life sciences industry and make a meaningful impact on our customers, employees, and communities.

Veeva Systems is a pioneering organization dedicated to transforming the life sciences sector through innovative industry cloud solutions. We empower life sciences companies to expedite the delivery of therapies to patients, and our remarkable growth trajectory has positioned us as one of the fastest-growing SaaS companies in history, achieving over $2 billion in revenue last year.Our core values—Doing the Right Thing, Customer Success, Employee Success, and Speed—are the foundation of our operations. In 2021, we made history by becoming a public benefit corporation (PBC), reinforcing our commitment to balancing the interests of our customers, employees, society, and investors.As a Work Anywhere company, we facilitate flexible working arrangements, allowing you to choose your ideal work environment, whether at home or in the office.Join us in revolutionizing the life sciences industry and positively impacting our customers, employees, and communities.

Legora seeks a Director of Data Analytics and Business Systems to lead its analytics team in New York City. This position plays a central role in shaping analytics strategies that advance company objectives. The Director will use advanced analytical techniques to improve operations and streamline business processes. Role overview This leader will set the direction for the analytics team, guiding priorities and mentoring team members. The role involves developing and executing analytics strategies that align with Legora’s business goals. Close collaboration with teams across the organization is essential to deliver insights that inform strategic decisions. Oversight of business systems management ensures effective data flow and accurate reporting. Promoting a data-driven culture is a key focus. Key responsibilities Lead and mentor the analytics team, setting direction and priorities Develop and implement analytics strategies in line with business objectives Collaborate with teams across Legora to deliver actionable insights Oversee business systems management for effective data flow and reporting Encourage data-driven decision-making throughout the company Requirements Experience in data analytics, business intelligence, and systems management Strong leadership and team management skills Ability to work with multiple departments and communicate complex findings clearly

Role overview The Director of Data Operations and Program Analytics leads the City of New York’s efforts to strengthen data-driven decision-making. This position manages daily data operations, focuses on raising data quality, and uses analytics to support a range of city programs and initiatives. What you will do Supervise data operations across multiple city departments Work to enhance the quality and reliability of data used in city programs Apply analytics to inform and assess the impact of city services Partner with stakeholders to implement data-driven strategies Impact This position plays a key role in helping the City improve services for all New Yorkers by ensuring decisions are based on accurate data and thoughtful analysis.

The City of New York is hiring a Deputy Director of Data Analytics and Research based in New York City. This leadership role centers on guiding data analytics and research efforts to support informed decision-making across city agencies. Role overview The Deputy Director will manage the design and rollout of analytics solutions aimed at strengthening operational efficiency and service delivery. This position involves close collaboration with teams throughout city departments to ensure that data insights translate into real improvements for residents and staff. Key responsibilities Oversee the development and execution of analytics projects for city agencies Lead teams in using data to inform and improve city operations Promote data-driven practices that support better service delivery What this role focuses on This position is designed for those who bring both strategic vision and hands-on experience in analytics. The Deputy Director will play a key part in shaping how the City of New York uses data to serve its communities more effectively.

About January Digital January Digital stands at the forefront of Marketing Leadership, addressing complex business challenges through unparalleled media expertise, strategic insights, and actionable analytics. Our dedicated agency team excels in comprehensive media planning, execution, and optimization, while our consulting professionals provide strategic direction to cultivate successful marketing agencies. Every initiative we undertake is grounded in robust data and insights, ensuring the utmost success for our clients. Our mission is to enhance the lives of our clients, our team members, and the broader community. We support this vision with programs like WORKS, which encompasses our philanthropy initiative, Good Works, promoting significant impact through financial contributions and volunteer efforts. Additionally, our Well Works program prioritizes the mental, physical, and spiritual well-being of our employees, offering generous PTO, annual wellness stipends, comprehensive healthcare, counseling services, extended parental leave, and more. Our culture and achievements have garnered recognition over 125 times, including multiple accolades as a Best Place to Work by INC, the Dallas Business Journal, and being featured among Ad Age's Best Places to Work in 2025 and 2026. We are proud to be a 2024 NRF Partner of the Year and a seven-time INC 5000 fastest growing company, celebrated for our innovative collaborations with esteemed brands like Carhartt and Steve Madden. Our Team is AI-Enabled At January Digital, we merge deep expertise, creativity, and AI-driven innovation to achieve impactful results. Our team benefits from ongoing training that empowers both our staff and clients to stay ahead of the curve. We seek candidates who possess proven AI skills in developing and refining AI inputs, adeptly utilizing key tools, and applying AI solutions to real-world business challenges. Critical thinking and a commitment to responsible AI use are equally essential for creating sustainable impact. About the Role The Senior Director of Analytics is a hands-on leader in media analytics with extensive experience in the retail sector. This role is pivotal at the convergence of media measurement, retail economics, and strategic decision-making. We are searching for an individual who has successfully led analytics in a retail or retail-focused organization, fluent in the business language, and skilled in applying rigorous measurement techniques in fast-paced environments.

Join the City of New York as the Director of Concierge and Customer Service, where you will lead a dedicated team focused on delivering exceptional service to residents and visitors alike. In this pivotal role, you will be responsible for developing and implementing strategies that enhance customer experience, ensuring that every interaction reflects the city’s commitment to excellence.You will oversee a range of concierge services, manage customer inquiries, and collaborate with various departments to streamline processes. Your leadership will foster a culture of continuous improvement and innovation, positioning New York City as a leader in customer service.

The City of New York is seeking a dedicated and experienced individual to serve as the Director of Family Budget Services. This pivotal role involves overseeing budgetary operations related to families with children, ensuring efficient allocation of resources and adherence to financial regulations.The ideal candidate will possess exceptional leadership skills, a strong background in financial management, and a passion for improving the lives of families across NYC.

Join the City of New York as the Director of Competitive Health and Human Services Procurements, where you will play a pivotal role in overseeing procurement processes for essential health and human services. Your strategic vision will guide the implementation of competitive procurement practices, ensuring that city agencies receive high-quality services while adhering to regulatory standards.