Senior Director of Strategic Account Management

Canonical, a forefront leader in open-source software and operating systems, is seeking a passionate Revenue Accounting Manager to spearhead our revenue recognition processes, decisions, systems, and reporting. With our flagship platform, Ubuntu, being integral to transformative enterprise solutions in public cloud, AI, data science, engineering innovation, …

Job Overview:As an International Client Account Manager, you will play a pivotal role in fostering and maintaining strong relationships with our global clients. Your primary focus will be on understanding client needs, developing tailored strategies, and ensuring the highest levels of service delivery. You will be the go-to contact for clients, adeptly handling their inquiries, resolving issues, and facilitating seamless communication between clients and our internal teams.Key Responsibilities:Client Relationship ManagementBuild and nurture enduring relationships with clients, ensuring their needs are met and expectations exceeded.Serve as the primary liaison for clients, responding to inquiries and communications with promptness and professionalism.Organize meetings and engagements to maintain strong client relationships.Conduct regular check-ins to review progress and solicit valuable client feedback.Client SupportProvide timely and effective support to clients, swiftly resolving any issues that arise.Facilitate communication between clients and our technical support teams as needed.Ensure clients are well-informed and trained regarding our products and services.Account ManagementOversee client accounts to guarantee timely delivery of services and alignment with client expectations.Identify and pursue opportunities for upselling and cross-selling additional services.Prepare and present comprehensive reports to clients on performance metrics, project updates, and relevant data.Invoice ManagementReview and approve client invoices to ensure accuracy in accordance with contractual obligations.Resolve any discrepancies or issues related to billing in a professional manner.Communicate with clients regarding invoice inquiries and payment statuses.Internal CollaborationWork closely with internal teams (including procurement, project management, and service delivery) to ensure the smooth execution of services.Manage timelines, budgets, and resources effectively to meet client needs.

Job OverviewWe are seeking a dedicated Remote Client Account Manager to cultivate and oversee our client relationships, ensuring exceptional satisfaction and loyalty. In this pivotal role, you will gain a deep understanding of client requirements, devise and execute strategies to fulfill those needs, and guarantee the delivery of top-tier services. As the primary liaison for clients, you will adeptly handle inquiries, resolve issues, and facilitate effective communication between clients and our internal teams.Key ResponsibilitiesClient Relationship ManagementBuild and sustain robust relationships with clients.Serve as the main point of contact, addressing client inquiries and communications with efficiency.Organize meetings and engagement opportunities for clients.Conduct regular check-ins to assess progress and collect client feedback.Client SupportDeliver prompt and effective support to clients, resolving any issues they may encounter.Act as a liaison between clients and technical support teams as needed.Ensure clients are well-informed and trained on our products and services.Account ManagementOversee client accounts, ensuring services are delivered promptly and meet expectations.Identify opportunities for upselling and cross-selling additional services or products.Prepare and present regular performance reports, project updates, and relevant data to clients.Invoice ManagementReview and approve client invoices for accuracy and compliance with contractual obligations.Address and resolve discrepancies related to billing.Communicate with clients about invoice inquiries and payment statuses.Internal CoordinationCollaborate with internal teams (procurement, projects, service) to ensure seamless service delivery and address any issues.

Join Binance as a Post Listing Account Manager, where you will connect with our vast user base and manage the post-listing experience of digital assets. Collaborate with teams across the organization to ensure optimal visibility and user engagement for our listed products. Your role will involve analyzing market trends, addressing community feedback, and optimizing processes to enhance our offerings in the ever-evolving blockchain landscape.

Join our dynamic team at growetalents as a VIP Account Manager specializing in building and maintaining relationships with our valued clients who speak Bulgarian. In this role, you will be responsible for ensuring client satisfaction and managing key accounts effectively.You will leverage your exceptional communication skills and cultural understanding to deliver tailored solutions that meet client needs while enhancing their overall experience with our company.

About Customer.ioWith over 8,000 clients ranging from innovative startups to Fortune 500 companies, our platform empowers businesses to send billions of emails, push notifications, in-app messages, and SMS daily. Customer.io enables automated communication that resonates with audiences.About the RoleWe are actively seeking dedicated Associate Account Managers and Account Managers to enhance our thriving Account Management team across EMEA.In this pivotal role, you will nurture and cultivate robust, trusted relationships with a diverse portfolio of customers, ensuring their long-term success with Customer.io. You will collaborate closely with our Customer Success, Sales, Support, and Billing teams to facilitate renewals, identify growth opportunities, and deliver a seamless, thoughtful customer journey.This position may be filled at either level based on your experience and demonstrated leadership. Regardless of the level, you will be embraced by a supportive team, well-defined processes, and ample opportunities for growth and impact.Hiring TimelineWe are cultivating relationships for future Associate Account Manager and Account Manager roles and anticipate hiring within the next three months, subject to business needs and timing.Currently, we are conducting initial screenings with recruiters and hiring managers to understand candidates better and assess mutual alignment. As positions become available, we will advance qualified candidates through the hiring process and maintain transparency regarding next steps and timelines.What We ValueEmpathy for Customers: You genuinely care about customer success and earn trust through reliability and consistent follow-through.Clarity: You communicate clearly, set expectations upfront, and avoid leaving any ambiguity.Collaborative Spirit: You naturally partner with Sales, Customer Success, and Support to ensure a cohesive experience.Ownership: You take accountability for your accounts and see matters through to resolution.Curiosity: You possess a strong desire to learn about customers, the product, and ways to enhance our processes.Your ResponsibilitiesAct as the primary liaison for a portfolio of clients, fostering long-lasting relationships.Oversee renewals and assist in account retention efforts alongside the Customer Success team.

Metabase is transforming the way organizations extract insights from their data, catering to everyone from agile startups to large enterprises with thousands of users. Our platform is designed to bring simplicity and elegance to the often cumbersome world of enterprise business intelligence. As we continue to innovate, we are searching for our inaugural Account Manager to spearhead our new cross-selling initiative. With the recent launch of Metabot, our cutting-edge AI product, and several groundbreaking features on the horizon, this role offers a unique opportunity to drive a new revenue stream and deliver significant value to our existing customer base. This position is a pioneering 0-1 role without predefined processes, where you will have the autonomy to build and refine procedures, create effective playbooks, and manage as well as close sales pipelines. Join us in this thrilling venture as we embark on our next growth phase.

Join us in our mission to empower successful products around the globe! Location: We are a fully remote, globally distributed team! Currently, we are hiring within the GMT to GMT+2 time zones. Interview Process: Discover more about our interview process. Team: Product-led Sales Manager: Simon Fisher Compensation: Check our compensation calculator. Learn more about our hiring philosophy and our commitment to Diversity & Inclusion.About PostHogAt PostHog, we are dedicated to delivering the essential tools that businesses need from day one to their IPO and beyond. We are the operating system for software builders.Originating from open-source product analytics and launched through Y Combinator's W20 cohort, we have expanded our offerings to include more than a dozen products, such as:A built-in data warehouse that allows users to query product and customer data seamlessly with custom SQL insights.A customer data platform enabling effortless data transfer wherever needed.PostHog AI, an AI-driven analyst that provides product insights and aids users in making data-driven decisions.

Join Tether and Shape the Future of Digital FinanceAt Tether, we’re not just creating products; we’re leading a global financial revolution. Our state-of-the-art solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to effortlessly integrate reserve-backed tokens across various blockchains. By leveraging blockchain technology, Tether allows you to store, send, and receive digital tokens instantly, securely, and globally, all at a minimal cost. Transparency is the cornerstone of our operations, ensuring trust in every transaction.Innovate with TetherTether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT, relied upon by millions globally, alongside pioneering digital asset tokenization services.But that’s just the beginning:Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing.Tether Education: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of possibility, crafting a future where innovation and human capabilities merge in unprecedented ways.Why Join Us?Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a significant impact in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve experienced rapid growth, maintaining a lean structure, and have secured our position as a leader in the industry.

About xAIAt xAI, we strive to build cutting-edge AI systems that enhance humanity's understanding of the universe. Our dedicated team is small but incredibly driven, emphasizing engineering excellence and fostering an environment where curiosity and self-challenge are key. With a flat organizational structure, we empower our employees to take initiative and contribute significantly to our mission. Strong work ethic and prioritization skills are essential, as is the ability to communicate effectively and share insights with team members. About the RoleWe are on the lookout for a talented and experienced Client Account Manager to join our dynamic Spanish market sales team and help propel our growth forward.

Join Tether and Help Shape the Future of Digital FinanceAt Tether, we’re more than just product developers; we are at the forefront of a global financial revolution. Our innovative solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to effortlessly integrate reserve-backed tokens across various blockchains. Utilizing the power of blockchain technology, Tether allows you to store, send, and receive digital tokens instantly, securely, and globally, all at minimal cost. Transparency is the cornerstone of our operations, ensuring trust in every transaction.Innovate with TetherTether Finance: Our groundbreaking product suite features the world's most trusted stablecoin, USDT, which is relied upon by hundreds of millions globally, along with pioneering digital asset tokenization services.But that’s just the beginning:Tether Power: We drive sustainable growth by optimizing surplus power for Bitcoin mining through eco-friendly practices in state-of-the-art, geographically diverse facilities.Tether Data: We are fueling breakthroughs in AI and peer-to-peer technology, reducing infrastructure costs and enhancing global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing.Tether Education: We are democratizing access to high-quality digital learning, empowering individuals to thrive in the digital and gig economies, and fostering global growth and opportunity.Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of what’s possible, creating a future where innovation and human capabilities merge in impactful, unprecedented ways.Why Join Us?Our team is a global powerhouse of talent, working remotely from every corner of the world. If you’re passionate about making an impact in the fintech industry, this is your chance to collaborate with some of the brightest minds, pushing boundaries, and setting new standards. We’ve experienced rapid growth while remaining agile, and secured our position as a leader in the digital finance space.

Become a Part of Tether and Innovate the Future of Digital FinanceAt Tether, we are not merely developing products; we are spearheading a global financial revolution. Our advanced solutions enable businesses—from exchanges and wallets to payment processors and ATMs—to effortlessly incorporate reserve-backed tokens across various blockchains. By leveraging the capabilities of blockchain technology, Tether allows for the instant, secure, and global storage, sending, and receiving of digital tokens at minimal costs. Transparency is foundational to our operations, ensuring trust in every transaction.Innovate with TetherTether Finance: Our groundbreaking product suite showcases the world’s most reliable stablecoin, USDT, trusted by hundreds of millions globally, alongside pioneering digital asset tokenization services.But that’s just the beginning:Tether Power: Fostering sustainable growth, our energy solutions enhance surplus power for Bitcoin mining using environmentally friendly practices in state-of-the-art, globally diverse facilities.Tether Data: Propelling advancements in AI and peer-to-peer technology, we lower infrastructure costs and improve global communications with innovative solutions like KEET, our flagship application that reimagines secure and private data sharing.Tether Education: Democratizing access to premier digital learning, we empower individuals to excel in the digital and gig economies, promoting worldwide growth and opportunities.Tether Evolution: At the crossroads of technology and human potential, we are redefining possibilities, creating a future where innovation and human capabilities converge in exceptional, unprecedented ways.Why Join Us?Our team represents a global talent powerhouse, working remotely from every corner of the world. If you are enthusiastic about making an impact in the fintech realm, this is your chance to collaborate with some of the brightest minds, challenging norms and establishing new standards. We have experienced rapid growth, maintained efficiency, and secured our position in the industry.

Join Tether and Help Transform the Future of Digital FinanceAt Tether, we are not simply creating products; we are leading a global financial revolution. Our innovative solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to effortlessly integrate reserve-backed tokens across blockchains. By leveraging the capabilities of blockchain technology, Tether allows you to store, send, and receive digital tokens instantly, securely, and globally, all at a minimal cost. Transparency is the foundation of our operations, ensuring trust in every transaction.Innovate with TetherTether Finance: Our cutting-edge product offerings include the world’s most reliable stablecoin, USDT, trusted by millions globally, along with groundbreaking digital asset tokenization services.But that's just the beginning:Tether Power: Promoting sustainable growth, our energy solutions optimize surplus power for Bitcoin mining through eco-friendly practices in advanced, geographically diverse facilities.Tether Data: Driving innovations in AI and peer-to-peer technology, we minimize infrastructure costs and enhance global communications with state-of-the-art solutions like KEET, our flagship app that revolutionizes secure and private data sharing.Tether Education: Making high-quality digital learning accessible, we empower individuals to excel in the digital and gig economies, fostering global growth and opportunity.Tether Evolution: At the convergence of technology and human potential, we are redefining what is achievable, creating a future where innovation and human capabilities unite in powerful, unprecedented ways.Why Join Us?Our team is a diverse collective of talent, operating remotely from every corner of the globe. If you are passionate about making an impact in the fintech industry, this is your chance to collaborate with some of the brightest minds, pushing boundaries and setting new benchmarks. We have experienced rapid growth, maintained agility, and secured our position as a leader in the digital finance space.

About HausHaus is the leading incrementality platform trusted by brands worldwide to optimize billions in advertising expenditures. Our cutting-edge causal inference-based econometric models enable us to conduct experiments that measure the business impact of marketing, pricing, and promotions with unparalleled accuracy. With over $360 billion spent annually on paid advertising in the U.S. alone, the age-old adage, “half the money I spend on advertising is wasted; the trouble is I don't know which half,” still resonates. Haus empowers marketers to pinpoint the ineffective half and reallocate funds to maximize growth potential.Founded by a team of former product managers, economists, and engineers from industry giants like Google, Netflix, Meta, and Amazon, we democratize access to high-quality decision science, incrementality testing, and causal marketing mix modeling for businesses of all sizes. Our automation simplifies experiment design, data processing, and insights generation. Haus collaborates with leading brands such as FanDuel, Sonos, and Dr. Squatch, achieving ROI enhancements as high as 30x.We are well-capitalized and supported by esteemed venture capital firms, including Insight Partners, Baseline Ventures, Haystack, and others. We are proud to be recognized by LinkedIn as a 2025 Top Startup!Your RoleAs an Account Manager at Haus, you will manage a portfolio of clients and be directly accountable for enhancing retention, gross renewal rates, and expansion initiatives within your accounts. Collaborating closely with our Measurement Strategy team within the Sales organization, you will spearhead renewals, identify expansion opportunities, and lead upsell initiatives into causal MMM (cMMM) and forthcoming Haus products.You will cultivate trustworthy, long-term relationships with growth, analytics, and executive stakeholders; link Haus's measurement outcomes to tangible business value; and coordinate internal experts to ensure clients continue to see increasing impact over time. This role carries both a renewal and expansion quota and is pivotal to Haus’s growth and customer success.Key ResponsibilitiesManage an end-to-end portfolio of accounts, acting as the primary commercial contact responsible for retention, gross renewal rates, and expansion.Oversee the complete renewal lifecycle — from initial health assessments and risk evaluations to stakeholder alignment and renewal negotiations.

At Redox, we are driven by a mission to transform healthcare through the seamless exchange of valuable data. Our Redox Engine is an innovative interoperability platform that facilitates real-time healthcare data exchange, connecting over 12,000 systems and organizations, including more than 100 electronic health record (EHR) systems. With our robust infrastructure, we handle over 1.2 billion messages each month across various health tech vendors, providers, payers, EHRs, and life sciences customers.Your Role and ImpactAs a Senior Technical Account Manager at Redox, you will play a crucial role in facilitating the frictionless adoption of cutting-edge technologies in the healthcare sector. With the ongoing evolution of interoperability standards in health tech, you will collaborate closely with our clients to navigate and leverage these advancements for enhanced patient care. You will be a key contributor to a dynamic team, working alongside our customers to develop strategic solutions that enable them to scale effectively.Utilizing your background in healthcare, understanding of clinical workflows, and expertise in EHR systems, you will provide insightful recommendations and guidance to support the integration of healthcare technology. Your efforts will empower our customers to deepen their understanding and utilization of Redox and the healthcare integration standards that our platform supports. From day one, you will make a meaningful contribution to our collaborative team and have the opportunity to grow in areas that align with your strengths and interests.

Become a Key Player in the Digital Finance Revolution with TetherAt Tether, we are at the forefront of a transformative global financial movement. We develop innovative solutions that empower a variety of businesses—from exchanges and wallets to payment processors and ATMs—to effortlessly integrate reserve-backed tokens across multiple blockchains. Our cutting-edge blockchain technology allows for instant, secure, and global transactions of digital tokens at minimal costs, with transparency being our guiding principle.Innovate with Tether's Diverse OfferingsTether Finance: We offer the world’s most trusted stablecoin, USDT, utilized by millions globally, along with pioneering digital asset tokenization services.But there’s more:Tether Power: We drive sustainable growth by optimizing excess power for Bitcoin mining through eco-friendly practices in state-of-the-art, geographically diverse facilities.Tether Data: We fuel advancements in AI and peer-to-peer technology, decreasing infrastructure costs and enhancing global communication with innovative solutions like KEET, our flagship application that revolutionizes secure and private data sharing.Tether Education: We democratize access to premier digital learning, empowering individuals to excel in the digital and gig economies, fostering global growth and opportunity.Tether Evolution: We merge technology with human potential, pushing the envelope of innovation to create a future where groundbreaking ideas and human capabilities converge.Why Tether?Our team represents a global talent powerhouse, working remotely from every corner of the globe. If you are enthusiastic about making a significant impact in the fintech sector, this is your chance to collaborate with some of the brightest minds, challenging norms and establishing new benchmarks. We’ve experienced rapid growth, maintained a lean structure, and secured our position as a leader in the industry.

About GrowthX AIGrowthX is revolutionizing the way marketing teams drive growth. Since our inception in 2024, we have achieved remarkable success, scaling to eight-figure annual revenues and securing a $12 million Series A investment from Madrona Venture Group. We proudly collaborate with over 60 partners, including top-tier companies such as Lovable, Webflow, Ramp, Superhuman, Strapi, Abnormal Security, and Augment Code.Our unique approach combines powerful AI workflows with dedicated experts to create a growth infrastructure that transforms content into sustained organic growth. We empower marketing teams with the tools they need to convert strategies into actions and tangible results.About the RoleWe are looking for an Engagement Manager to spearhead the vital stage of our customer journey: transforming new clients into confident, long-term partners who experience significant growth and seek further collaboration with us.This role is customer-facing, outcome-oriented, and consultative. You will be responsible for onboarding clients, driving initial strategies, and converting successful pilot projects into full-time agreements.You will not only oversee deliverables but also drive momentum.You will collaborate directly with clients to craft growth strategies centered on SEO, content, and AI visibility, translating those strategies into actionable plans with our team of editors and specialists. Your objective will be to ensure clients understand what is effective, the rationale behind it, and the next steps to take.Note: This position requires availability to work in EST hours.What You’ll DoLead the customer onboarding process and guide them through early delivery phases towards long-term commitments.Develop customer strategies focused on SEO, content, and AI visibility, emphasizing measurable outcomes.Facilitate weekly or bi-weekly meetings with customers and manage daily communications.Interpret performance metrics (traffic, rankings, AI visibility, conversions) into clear business impacts.Collaborate with editors and specialists to ensure timely and high-quality execution.Quickly address and eliminate obstacles, stepping in directly when hands-on leadership is required.Identify opportunities for contract renewal and expansion, facilitating those discussions with clients.

Become a Key Player in the Future of Digital Finance with TetherAt Tether, we are at the forefront of a global financial transformation. Our innovative solutions empower a diverse range of businesses—from exchanges and wallets to payment processors and ATMs—to effortlessly integrate reserve-backed tokens across various blockchains. With the strength of blockchain technology, Tether facilitates the instant, secure, and global storage, sending, and receiving of digital tokens, all while minimizing costs. Transparency is the foundation of our operations, fostering trust in every transaction.Innovate with TetherTether Finance: We offer an exceptional product suite, featuring the world's most trusted stablecoin, USDT, which is relied upon by millions globally, along with pioneering digital asset tokenization services.Tether Power: We drive sustainable growth by optimizing excess power for Bitcoin mining through eco-friendly practices across our state-of-the-art, geographically diverse facilities.Tether Data: We are propelling advancements in AI and peer-to-peer technology, significantly reducing infrastructure costs while enhancing global communication with innovative solutions, including our flagship app, KEET, which redefines secure and private data sharing.Tether Education: We democratize access to premium digital education, empowering individuals to succeed in both the digital and gig economies, thereby promoting global growth and opportunity.Tether Evolution: We are breaking new ground at the intersection of technology and human potential, crafting a future where innovation and human capabilities merge in unprecedented ways.Why Join Us?Join our global team of talented professionals working remotely from every corner of the world. If you are driven to make a significant impact in the fintech sector, this is your chance to collaborate with some of the brightest minds, pushing boundaries and setting new standards. Our rapid growth and lean structure mean that your contributions will have a direct impact on our success.

As a Global Key Account Manager (GKAM) at SGS, your primary mission will be to oversee the effective implementation and delivery of client projects on a worldwide scale, ensuring alignment with the established client plan. You'll play a crucial role in fulfilling contractual obligations while identifying new revenue streams within existing client accounts and managing the contract renewal process. This pivotal position resides within the Business Assurance (BA) business line, allowing for a global scope of influence.SGS’s Business Assurance services encompass sustainability assurance (including CSRD, GHG, and ESG), assessment, auditing, certification, medical device regulatory compliance (such as IVDR and ISO 13485), supply chain assurance, SMETA, SCAN, digital trust assurance (ISO/IEC 27001, ISO/IEC 42001), consultation, and training. Our international network of specialists and auditors provides the requisite knowledge and expertise to assist companies in meeting local and global standards while ensuring their personnel receive the necessary skills, training, and professional development to excel.Take full ownership of managing global programs to ensure the successful execution and delivery of diverse and complex client-specific projects of various sizes, exceeding client expectations whenever possible.Prepare and maintain comprehensive global key account client plans in line with the global agreement.Effectively communicate the requirements of global contracts to Business Assurance Business Managers and relevant operational and technical teams worldwide, ensuring all necessary information is provided for seamless service execution.Develop and implement a sales strategy aimed at achieving defined organic growth targets within existing global key accounts.Report on the performance and outcomes of SGS services delivered, including performance metrics and trend analysis from executed programs.Identify and qualify new business opportunities.Formulate and implement specific client development strategies across the BA service spectrum, collaborating closely with the International Solutions Manager to secure growth and revenue expansion.Achieve or exceed sales targets set by the GKAM Team Leader.Collaborate with cross-functional teams to ensure all program elements are effectively deployed and monitored according to agreed client KPIs.Act as the advocate for global key accounts within the SGS network, proactively coordinating the investigation and resolution of any concerns or complaints.Identify and address risks related to performance and/or client expectations through proactive measures.