About the job
Position Summary
Join a global leader in education technology with a footprint in over 200 countries! If you’re passionate about shaping the future of professional skills assessment and certification, this opportunity at PeopleCert is for you. We are seeking a Senior Email Campaigns Associate to spearhead the planning, execution, and optimization of our global email marketing initiatives. Your role will be pivotal in crafting data-driven communications that enhance customer engagement and drive commercial success across diverse international markets.
Key Responsibilities
- Oversee the comprehensive execution of intricate, high-volume email marketing campaigns, focusing on audience segmentation, journey design, content creation, scheduling, quality assurance, A/B testing, deployment, and post-campaign analysis.
- Lead the design and refinement of automated and lifecycle email journeys, including onboarding, retention, reactivation, and upselling strategies.
- Guarantee adherence to brand guidelines, GDPR compliance, and timely delivery of all email communications on a global scale.
- Serve as the primary liaison for email campaigns, collaborating with Product Marketing, Content, Design, Digital, and Regional teams to synchronize messaging and timelines.
- Drive ongoing optimization by assessing performance metrics like open rates, click-through rates, conversions, revenue impact, and overall engagement.
- Convert data insights into practical recommendations aimed at enhancing deliverability, engagement, and return on investment.
- Establish and track KPIs, dashboards, and reporting frameworks to measure email marketing performance.
- Manage campaign workflows, prioritization, and delivery using project management tools (e.g., Wrike, Airtable, etc.).
- Mentor and support junior team members, offering guidance on best practices, quality assurance standards, and campaign execution.
- Stay abreast of email marketing trends, tools, privacy regulations, and best practices, actively proposing innovations and improvements.
- Ensure your work aligns with the company’s core values of quality, innovation, passion, integrity, clarity, and velocity.
