Qualifications
To qualify for this position, candidates should have:A minimum of 3 years of experience in a technical support or inbound customer service role. Strong problem-solving skills and a customer-centric approach. Excellent verbal and written communication skills. Ability to work effectively in a team environment. Technical expertise in relevant software and systems.
About the job
We are seeking a highly skilled Senior Executive to join our inbound technical process team at Adeeba E Services Pvt Ltd, located in the vibrant city of Kolkata. In this role, you will be responsible for ensuring exceptional customer service and technical support, guiding clients through their inquiries and challenges with expertise and professionalism.
The ideal candidate will possess a strong technical background, excellent communication skills, and a passion for helping customers succeed. You will work collaboratively with a talented team to enhance our service delivery and contribute to our ongoing success.
About Adeeba E Services Pvt Ltd
Adeeba E Services Pvt Ltd is a leading provider of innovative technology solutions based in Kolkata, India. We pride ourselves on delivering exceptional service and support to our clients, fostering an environment of growth and collaboration. Join us and be part of a dynamic team that values creativity and dedication!