Senior Field Service Engineer

ASM InternationalChina > Dongguan

On-site Full-time

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Experience Level

Senior

Qualifications

JOB RESPONSIBILITIESEnsure tool uptime and oversee the effective installation and resolution of hardware issues. Create, maintain, and ensure the accuracy of technical information utilized by internal and external stakeholders. Develop innovative global technology systems that foster improved customer relationships. Facilitate efficient and consistent customer follow-ups through effective communication channels. Enhance customer experience through continuous improvement in team dynamics, hardware, software, and support tools. Lead new product installations and subsequent hardware advancements. Oversee new evaluations and ensure project success. Perform additional tasks as assigned. Willingness to travel as needed. REQUIREMENTSBachelor’s degree in an engineering discipline. Demonstrated success in fostering collaborative partnerships with clients and internal teams. Aptitude for thriving in a team environment under tight deadlines.

About the job

Embark on a rewarding career with ASM, where pioneering technology converges with a collaborative environment.

For over 55 years, ASM has been at the forefront of innovation, driving advancements in technology. With a diverse team of over 4,500 professionals from 70 nationalities, our cutting-edge semiconductor devices are integral to revolutionary trends such as 5G, cloud computing, AI, and autonomous driving. We are not just a technology firm; we prioritize diversity, inclusion, and sustainability, aiming to create a positive impact worldwide. Our development programs are designed to foster your growth, shape your future, and push the limits of innovation to unlock potential.

POSITION SUMMARY

ASM is seeking a Senior Field Service Engineer to join our CVD/EPI/PEALD/Furnace business unit. You will be an essential part of a team providing on-site support and troubleshooting for our clients.

In this pivotal role, you will contribute significantly to our business success by developing and enhancing processes that operate on our toolsets at customer locations.

About ASM International

ASM International has been a global leader in the semiconductor industry for over five decades, dedicated to innovation and excellence. Our diverse workforce and commitment to sustainability make us a vibrant and inclusive workplace.

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Embark on a rewarding career with ASM, where pioneering technology converges with a collaborative environment.For over 55 years, ASM has been at the forefront of innovation, driving advancements in technology. With a diverse team of over 4,500 professionals from 70 nationalities, our cutting-edge semiconductor devices are integral to revolutionary trends such as 5G, cloud computing, AI, and autonomous driving. We are not just a technology firm; we prioritize diversity, inclusion, and sustainability, aiming to create a positive impact worldwide. Our development programs are designed to foster your growth, shape your future, and push the limits of innovation to unlock potential.POSITION SUMMARYASM is seeking a Senior Field Service Engineer to join our CVD/EPI/PEALD/Furnace business unit. You will be an essential part of a team providing on-site support and troubleshooting for our clients.In this pivotal role, you will contribute significantly to our business success by developing and enhancing processes that operate on our toolsets at customer locations.

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Take the next step in your career with ASM, where innovative technology meets a collaborative environment.For over 55 years, ASM has been leading the way in technological advancements. With a diverse workforce of over 4,500 ASMers from 70 different nationalities, our team is instrumental in driving trends in 5G, cloud computing, AI, and autonomous driving. However, we are more than just a tech company; we prioritize diversity, inclusion, and sustainability as we aim to create a positive impact worldwide. Our development programs are designed to foster your growth, empower your future, and push the limits of innovation.POSITION SUMMARYASM is on the lookout for a Senior Field Service Engineer to join our CVD/EPI/PEALD/Furnace team. In this role, you will provide on-site support and troubleshooting for our esteemed clients.Your contributions will be critical to our business success, as you will enhance and refine processes using our tools at customer locations.

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Embark on a rewarding journey with ASM, where innovative technology converges with a collaborative environment.For over 55 years, ASM has been at the forefront of technological advancements and innovations. With a global workforce of over 4,500 professionals from 70 different nationalities, our team and our cutting-edge semiconductor solutions are pivotal in driving advancements in fields such as 5G, cloud computing, artificial intelligence, and autonomous vehicles. However, we are more than just a technology firm; we place a high value on diversity, inclusion, and sustainability as we work towards making a positive impact on the world. Our development initiatives are designed to support your growth, shaping your future while pushing the boundaries of innovation.POSITION SUMMARYASM is seeking a Field Service Engineer to join our CVD/EPI/PEALD/Furnace division. In this role, you will be an integral part of a team providing on-site support and troubleshooting for our clients.As a critical contributor to our business success, you will enhance and optimize processes utilized on our equipment at customer locations.

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