About the job
Join Front, the premier AI-driven customer service platform designed for seamless collaboration. At Front, we integrate essential support channels into a sleek, intuitive workspace, empowering teams to work together on requests, automate tedious processes, and enhance customer satisfaction throughout their journey. Our adaptable workflows, AI innovations, and customer insights drive efficiency and foster a customer-centric approach across organizations. Over 9,000 forward-thinking companies, including CultureAmp, HootSuite, and Y Combinator, trust Front to provide exceptional service at scale.
Supported by Sequoia Capital and Salesforce Ventures, Front has successfully raised $204M from top-tier venture capital firms and prominent investors, including executives from Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. We are proud recipients of numerous accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's Top Companies 2023, #4 on Fortune’s Best Workplaces in the Bay Area™ ,Inc. Magazine's 2022 Best Workplaces, and Forbes Best Startup Employers 2022.
We are on the lookout for seasoned software engineers to join our dynamic chat and portal team. This team works on a diverse array of projects, primarily focusing on enhancing Front's customer support tools, including chat systems, portal platforms, and chatbot automation. This role presents a unique opportunity to contribute significantly to our expanding capabilities, facilitating a wide range of interactions and integrations as we cater to an increasing variety of customer needs.
