Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Senior
Join Asana as a Senior Implementation Manager, where you will lead strategic initiatives to enhance our customer experience. You will be instrumental in guiding teams through the implementation process, ensuring that our innovative solutions are seamlessly integrated into clients’ workflows. This position is ideal for a proactive leader who thrives in a dynamic environment and is passionate about driving customer success.
Asana is a leading work management platform that helps teams orchestrate their work, from daily tasks to strategic initiatives. Our mission is to enable teams to achieve their goals more efficiently and collaboratively. We foster a culture of innovation, inclusivity, and personal growth.
Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, location & role pages.
Tailoring 0 resumes…
We'll move completed jobs to Ready to Apply automatically.
Search for Senior Implementation Manager
5,340 results
Join Asana as a Senior Implementation Manager, where you will lead strategic initiatives to enhance our customer experience. You will be instrumental in guiding teams through the implementation process, ensuring that our innovative solutions are seamlessly integrated into clients’ workflows. This position is ideal for a proactive leader who thrives in a dyna…
Ironclad, Inc.
Join Ironclad, a leading digital contracting platform, as a Senior Implementation Manager for the EMEA region. In this pivotal role, you will spearhead the implementation of our solutions, ensuring clients are fully equipped to leverage our technology for their business needs. Your expertise will drive successful project outcomes and contribute to customer satisfaction and retention.
Light Inc.
Transform the Future of Finance with Us!At Light, we are revolutionizing the way modern businesses manage their financial processes by replacing outdated ERP systems with our dynamic Smart Financial Platform. Our cutting-edge software equips global enterprises with automated accounting, real-time insights, and financial flows that adapt to the pace of business.We collaborate closely with our clients, delivering rapid solutions while maintaining a relentless focus on quality. In a remarkably short time, Light has become the backbone of leading companies such as Lovable, Legora, and Keyshot. Our users don’t just operate on Light; they truly enjoy the experience.Join us as we forge a new category in software. We are a passionate team of engineers who appreciate the intricacies of finance, designers dedicated to seamless reconciliation, and operators who view finance as a product. If you're eager to innovate how the world manages money, you've found your new home.Supported by premier investors and guided by industry veterans, we are crafting groundbreaking products with the liberty to deliver ambitious results. Help us position Light as the global standard for next-generation finance.Your Role as Implementation ManagerAs an Implementation Manager, you will spearhead complex implementation projects for multinational clients transitioning from traditional ERP systems to our Smart Financial Platform. Your expertise will guide clients through the intricacies of financial systems during their migration, ensuring seamless adoption of our platform. You will cultivate strong relationships with client finance leadership to foster trust and facilitate successful outcomes.Your responsibilities will include:Leading intricate implementation projects for global clients.Utilizing your experience to navigate complex financial systems during migrations.Establishing trusted partnerships with client finance teams to enhance platform adoption.Creating and executing comprehensive project plans with defined milestones.Collaborating with our product and engineering teams to align client requirements with our implementation strategies.This role is client-facing and pivotal in ensuring successful implementations and sustained client satisfaction. You will collaborate with a small, talented team that possesses a profound understanding of the market.Your Qualifications:Bachelor’s degree in Accounting, Finance, or a related field.Proven experience in managing ERP implementations, particularly for large-scale enterprises.Strong analytical and problem-solving skills, with a deep understanding of financial processes.Excellent communication and interpersonal skills to build relationships with senior stakeholders.Demonstrated ability to manage multiple projects simultaneously and meet tight deadlines.
gomotive
Role overview The Senior Implementation Consultant at gomotive leads client projects in London, England. This position guides organizations through onboarding and ensures each client gains value from gomotive’s solutions. Clients come from a variety of industries, so the work involves adapting services to fit unique needs. What you will do Lead clients through onboarding and manage the full implementation process Partner with cross-functional teams to tailor solutions to individual client requirements Support clients as they adopt gomotive’s services, answering questions and resolving issues as they arise Build and maintain strong relationships with clients throughout each project Requirements Proven experience leading technology solution implementations Ability to collaborate with both technical and non-technical teams Strong communication and problem-solving skills Dedication to client success
Wise is seeking a Senior Manager of AI Implementation based in London. This position guides projects that use artificial intelligence to enhance financial services and streamline operations. Role overview The Senior Manager shapes strategies for integrating AI solutions across Wise’s business. The focus is on increasing efficiency and enabling innovation within the company’s financial services. Key responsibilities Lead initiatives that apply AI to Wise’s operational challenges Develop and execute plans for adopting AI technologies Work to improve efficiency and support new business ideas through AI-driven solutions Location This role is based in London.
oliver
Role Overview oliver is looking for an Implementation Manager based in London. This role leads the deployment of new solutions for clients, working closely with them to understand their needs and deliver results that match their goals. What You Will Do Oversee the rollout of solutions for clients, managing the process from planning to completion Work directly with clients to clarify requirements and ensure their expectations are met Coordinate with internal teams to align project strategies with client objectives Build and maintain strong client relationships throughout each project Monitor progress and address issues to keep projects on track
Decagon
About DecagonDecagon stands as the premier conversational AI platform, enabling brands to provide exceptional concierge-level customer experiences.Our cutting-edge technology empowers renowned enterprises such as Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to implement AI agents that facilitate personalized and enriching interactions across all channels, including voice, chat, email, and SMS.We envision a future where customer interactions transcend traditional support tickets and hold music, leading to quicker resolutions, more engaging conversations, and deeper relationships. Proudly backed by leading investors including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, we are committed to making this vision a reality.As an in-office company, we thrive on a collective dedication to excellence and speed. Our core values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — guide our working culture and team development.About the RoleJoin Decagon’s pioneering Implementations Team to build and scale our operations in delivering top-tier AI Agents to our clients. You will spearhead the strategy and execution of Decagon implementations within intricate enterprise environments, ensuring that each deployment is seamless, impactful, and lays the groundwork for sustained customer success.Your responsibilities will include designing and maintaining the implementation playbook, establishing frameworks, processes, and standards that facilitate repeatable and scalable deployments as we expand. You will leverage AI tools, automation, and robust operational design to enhance efficiency and minimize time to value.Collaborating closely with customer teams, you will gain insights into their workflows and objectives while working cross-functionally with Sales, Product, and Engineering to convert those needs into successful implementations. You will oversee complex rollouts, align stakeholders, and guarantee that every launch yields measurable outcomes.In this role, you willLead the implementation of enterprise AI Agents from kickoff to rollout, driving execution, adoption, and business results.Craft implementation strategies customized to each customer's objectives and technical landscape.Develop and manage the Implementation playbook, incorporating processes and standards that support scalable, high-quality deployments.Enhance the speed, quality, and consistency of implementations by identifying best practices and streamlining workflows.
Humaans
Humaans develops workplace infrastructure software for companies scaling rapidly across the globe. The platform started as a basic system of record and now offers a comprehensive workforce management solution. Athena, the AI layer, coordinates workflows across HR, IT, Finance, and Operations, helping organizations make informed decisions and adapt as they grow. Customers range from startups like Lovable, Poolside, Fyxer AI, and Tandem Health to established firms such as Quantexa, Sellpy, Manychat, Gigs, Croud, and Threecolts. These teams use Humaans to handle complexity and work more efficiently. The company has raised $20 million from investors and founders including Lachy Groom (Physical Intelligence) and Stewart Butterfield (Slack). Role overview The Implementation Manager ensures customers gain value from Humaans from the very beginning. With Athena now available, this role guides organizations through setting up an AI-driven people platform, encouraging adoption, and building lasting relationships. The position emphasizes accuracy, efficiency, and a strong customer experience. AI tools support daily work by streamlining processes, identifying issues early, and improving future rollouts. The Implementation Manager supports both the core HRIS and Athena platforms, making sure customers are well positioned from day one. What you will do Oversee the full implementation process for new clients, from contract signing through to launching the solution Handle complex data sets and tailor solutions to suit each organization Work closely with Sales, Customer Success, Product, and Engineering teams to deliver seamless, memorable implementations Location This position is based in London.
Assembled
About AssembledAt Assembled, we believe that exceptional customer support is achieved through a harmonious blend of human agents and artificial intelligence. Our cutting-edge platform is uniquely designed to integrate both elements seamlessly, enabling organizations to manage their support operations effectively. Trusted by industry leaders like Canva, Etsy, and Robinhood, Assembled empowers teams to optimize their operations — from in-house agents to BPOs, all while harnessing the capabilities of AI. With features including AI Agents that handle cases from start to finish, AI Copilot for agent support, and AI-driven workforce management, we help teams deliver faster, higher-quality service and make informed staffing and automation decisions. With the backing of $70 million from NEA, Emergence Capital, and Stripe, we are on a mission to redefine the future of AI and human collaboration in customer support.The RoleWe are seeking an experienced Implementation Manager to spearhead the technical implementation process and foster strong customer relationships during the onboarding phase for our mid-market and enterprise clients.As a pivotal member of our Solutions Team, you will play a key role in shaping our implementation strategies as we expand. Your responsibilities will encompass everything from customer project management to technical setup, directly contributing to revenue growth, customer retention, and overall satisfaction. By engaging with customers, you will formalize best practices for implementation, enhance our product offerings, and refine our operational processes as we continue to scale.ResponsibilitiesCultivate customer relationships and lead technical implementation projects across various customer segments, particularly focusing on mid-market and enterprise.Investigate and document product functionalities across all areas of our platform, both through our web application and API, to enhance your product knowledge and serve our customers and internal teams effectively.Establish and enhance implementation best practices based on your growing product expertise.Streamline internal processes and elevate the customer experience throughout the implementation phase.Collaborate cross-functionally with Sales and Customer Success teams to ensure successful customer launches.Influence the product roadmap by acting as a conduit between our customers and the product organization.Set a positive precedent for customer engagement, helping clients derive maximum value from our solutions.About YouA minimum of 4 years’ experience in a customer-focused role that involves technical support, ideally within a SaaS environment.Proven ability to manage multiple projects simultaneously, ensuring timely delivery and customer satisfaction.Strong analytical and problem-solving skills, with a passion for improving processes and customer experiences.Excellent communication and interpersonal skills, enabling effective collaboration with cross-functional teams and customers.A proactive mindset with a focus on continuous learning and adaptation.
Veeva Systems Inc.
At Veeva Systems, we are committed to revolutionizing the life sciences sector by empowering companies to deliver therapies to patients more efficiently. As a trailblazer in the industry cloud space, we achieved remarkable growth, exceeding $2 billion in revenue last fiscal year, with promising opportunities for future expansion.Our core values—Do the Right Thing, Customer Success, Employee Success, and Speed—shape everything we do. In 2021, we made history by becoming a public benefit corporation (PBC), which means we are dedicated to balancing the needs of our customers, employees, communities, and investors.As a Work Anywhere company, we promote flexibility in your work environment, whether at home or in the office, allowing you to thrive in a setup that suits you best.Join us in our mission to transform the life sciences industry, making a significant impact on our customers, employees, and communities.
About WPPWPP serves as the trusted growth partner for the world's leading brands, integrating cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions, and expert strategic counsel into a single entity. Powered by exceptional talent and our innovative marketing platform, WPP Open, we assist clients in navigating change, seizing opportunities, and achieving transformational growth. For more information, visit WPP.com.1360 - Implementational Planning Manager - Client TeamsAbout WPP MediaWPP is the creative transformation company dedicated to leveraging creativity to build better futures for our people, planet, clients, and communities. For more information, visit WPP.com.WPP Media, a global collective within WPP, brings together the best platforms, people, and partners to unlock limitless opportunities for growth in a media-rich environment. For further details, visit WPPMedia.com.ABOUT WPP & OPENDOORAt WPP, we continuously reinvent the future of creativity across a broader canvas, uniting unrivalled talent, resources, and skills to offer integrated communications, experience, commerce, and technology solutions.Over the past decade, we have developed a global client practice dedicated to accelerating WPP's impact for our largest clients by delivering the best of WPP. Each team is tailored to meet specific client needs and challenges, facilitating easy access to the appropriate capabilities. This is the foundation for our unique OpenDoor collaboration with Amazon.The OpenDoor partnership model is designed to deliver enhanced productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor encompasses all WPP agencies and disciplines, including media, business consultancy, communications, and brand strategy.
Campfire
Important Note: This Implementation Manager position is based in London and requires on-site presence five days a week. The role involves working directly with the team at Campfire’s office. Campfire develops a platform that helps mid-market finance teams modernize core accounting processes. The product replaces legacy ERPs and manual workflows with automation, enabling finance teams to close faster and scale more efficiently. Over the past year, Campfire has experienced rapid growth, driven by demand for tools that improve clarity, control, and strategic insight. Role overview The Implementation Manager leads customer projects from kickoff through to go-live, ensuring smooth adoption and integration of the Campfire platform. Responsibilities cover the full implementation lifecycle: initial planning, platform configuration, data migration, testing, launch, and transition to ongoing support. The role requires strong project management skills, technical understanding, and clear communication. Collaboration with both customers and internal teams is key to keeping projects on track and delivering a seamless experience. What you will do Lead customer implementations from project kickoff to go-live. Direct projects to tailor the platform to each customer’s accounting workflows and reporting needs. Configure the platform based on customer-specific charts of accounts, reporting structures, and operational requirements. Manage data migration from ERPs, general ledgers, or spreadsheets, ensuring accuracy of financial data. Oversee testing and validation of workflows, reporting outputs, and overall system setup. Identify and resolve risks or discrepancies early, coordinating with internal teams on data, processes, or timelines. Act as the main point of contact for customers during implementation, providing clear updates and guidance. Work closely with Product, Engineering, and Customer Experience teams to address technical or workflow challenges.
Role overview The Implementation Manager - Primary Care at AccuRx works from the London (Shoreditch) office. This position focuses on supporting healthcare practices as they adopt and integrate AccuRx solutions, ensuring each rollout fits into existing workflows without disruption. What you will do Oversee the integration of AccuRx healthcare products in primary care environments Collaborate closely with healthcare providers and internal teams to encourage effective adoption Coordinate with various stakeholders to resolve challenges and promote a seamless transition Assist practices in realizing the value of AccuRx tools for improving patient care
Join AccuRx as an Implementation Manager responsible for driving successful deployment and integration of our innovative solutions in secondary care and enterprise settings. You will collaborate with healthcare professionals, stakeholders, and cross-functional teams to ensure seamless implementation processes and transformative patient care experiences.
Xceptor develops a platform that helps financial institutions manage complex data. The system collects information from multiple sources, then organizes, validates, repairs, and enriches it. This process ensures clients receive reliable data for their operations. Xceptor works closely with Middle and Back-Office teams, aiming to give business users the tools to solve data challenges independently and reduce dependence on traditional technology teams. The company’s mission is to help business users at financial institutions automate processes and generate dependable data. Xceptor values client centricity, teamwork, and making a real impact. Role overview The Senior Implementation Consultant joins the Delivery Team in London. This position leads the execution of projects for financial services clients, from short-term assignments to broader transformation initiatives. The consultant shapes how the Xceptor platform is configured and deployed to address each client’s business needs. What you will do Manage projects from initial scoping through to go-live, maintaining strong relationships with clients throughout the process. Work closely with business teams to gather requirements and define clear, actionable specifications. Configure the Xceptor platform to meet client needs, overseeing the full development and implementation cycle. Support delivery of both new and existing client projects, adapting to a range of business goals. Share insights and collaborate with colleagues to ensure successful project outcomes in a team-driven setting.
About HightouchHightouch is a pioneering AI platform tailored for marketing and growth teams. Our advanced AI agents revolutionize marketing workflows, empowering marketers to produce content, strategize campaigns, and implement initiatives with unparalleled speed and efficacy.At Hightouch, we leverage the convergence of significant technological advancements: the rise of large language models (LLMs) and agentic AI, coupled with the rapid adoption of cloud data warehouses like Snowflake and Databricks. This unique positioning has established us as a frontrunner in AI-driven marketing, partnering with industry giants such as Domino’s, Chime, Spotify, Ramp, Whoop, and Grammarly, among over 1000 others.Our dedicated team is committed to creating meaningful impacts for our customers. We tackle challenges with a foundation of first-principles thinking, prioritize swift and efficient actions, and foster a culture of compassion and kindness among colleagues. We seek team members who excel in communication, embrace a growth mindset, and are determined to achieve our collective objectives.About The RoleAs the Implementation Manager, you will be pivotal in driving successful implementations at Hightouch. Collaborating closely with Technical Architects, you will oversee the comprehensive implementation and enablement lifecycle for our Mid-Market and Enterprise clientele. Your primary responsibility will involve executing the technical facets of customer onboarding, ensuring a seamless integration of Hightouch into clients’ existing data frameworks while partnering with the Technical Architect who is responsible for the overall customer experience.In this capacity, you will serve as the product expert who translates intricate customer needs into actionable implementation strategies. Your ability to convey technical concepts clearly to both data engineering teams and business stakeholders will be essential. As the principal steward of the implementation lifecycle, your attention will be on developing repeatable and efficient implementation processes that can scale across our customer base while retaining the flexibility to meet distinctive enterprise requirements.What You’ll DoLead the onboarding journey for customers, partnering closely with Technical Architects to align technical execution with customer success goals.Design and refine implementation frameworks that can scale across various customer segments while addressing enterprise-specific needs.Facilitate technical discovery sessions and implementation workshops, working collaboratively with customer data engineering teams and business leaders.Create and maintain comprehensive technical documentation for implementations, covering integration specifications and data models.
Veeva Systems, Inc.
Veeva Systems is a pioneering, mission-driven organization that specializes in industry cloud solutions, dedicated to accelerating the delivery of therapies to patients worldwide. With remarkable growth as one of the fastest-growing SaaS companies in history, we achieved over $2 billion in revenue during our last fiscal year and are poised for continued expansion.Our core values at Veeva include Doing the Right Thing, Customer Success, Employee Success, and Speed. In 2021, we made history by becoming a public benefit corporation (PBC), committed to balancing the needs of our customers, employees, society, and investors.As a Work Anywhere company, we offer the flexibility to work from home or in the office, allowing you to thrive in an environment that suits you best.Join us in transforming the life sciences industry, and making a positive impact on our customers, employees, and communities.The RoleWe are seeking experienced consultants with a proven track record in system implementation and a passion for helping clients enhance their regulatory data and document management processes.Veeva’s Vault RIM suite is the only unified software solution offering fully integrated regulatory information management (RIM) capabilities, including data and document management, submission publishing, and archival, all on a single cloud-based platform.As part of our Professional Services team, you will assess our customers’ regulatory needs globally, convert those requirements into actionable solution designs, and configure our cloud-based platform to manage regulatory information across their enterprises.This is a remote position open to candidates located within the EU/UK, provided they are near an airport and can meet travel requirements. We encourage qualified candidates from the EU/UK to apply.
Veeva Systems is a visionary organization at the forefront of industry cloud solutions, dedicated to accelerating the delivery of therapies to patients. As one of the fastest-growing SaaS enterprises in history, we achieved over $2B in revenue in our most recent fiscal year, with significant growth prospects on the horizon.Our core values are integral to our culture: Do the Right Thing, Customer Success, Employee Success, and Speed. Veeva is not just another public company; we made history in 2021 by becoming a public benefit corporation (PBC), committed to balancing the interests of our customers, employees, society, and investors.As a Work Anywhere organization, we empower you to work remotely or in the office, allowing you to flourish in your preferred setting.Join us in transforming the life sciences sector, as we strive to make a meaningful impact on our clients, employees, and communities.The RoleBecome a catalyst for innovation in Drug Safety and Pharmacovigilance!Veeva is seeking a seasoned Senior Implementation Consultant to join our Safety Professional Services team and assist in the deployment of our Vault Safety solution. We are looking for forward-thinking professionals with extensive implementation experience who are eager to redefine the status quo through cutting-edge technology.In this pivotal role, you will collaborate closely with clients and our management team to implement Vault Safety. You will oversee the overall delivery of the solution while fulfilling the responsibilities of both Project Manager and Solution Architect. Your role will involve defining and driving business processes, leading the project team in delivering the solution, and mentoring our clients throughout the implementation process, adhering to best practices.This position is available across the UK; it is a 'work anywhere' opportunity, provided you are near an airport and can meet travel requirements. We encourage qualified candidates based in the UK to apply.
About SwapAt Swap, we are the driving force behind contemporary agentic commerce. Our AI-native platform seamlessly integrates backend operations with a cutting-edge storefront experience, enabling brands to sell anything, anywhere.Designed for brands aiming for global reach, Swap centralizes operations, enhances workflows with intelligence, and empowers informed decision-making with real-time data. Our diverse offerings cover cross-border transactions, tax management, returns, demand forecasting, and our innovative agentic storefront, providing merchants with unparalleled transparency and confidence in their actions.We are committed to fostering a culture that values transparency, creativity, and collective ownership as we transform the landscape of global commerce.About the RoleAs we embark on a new growth phase, establishing scalable systems and technical configuration discipline is crucial. The Live Merchant Implementations Manager will oversee the technical setup, configuration, implementation, migration, and ongoing optimization of merchant-facing systems following onboarding. This role is pivotal in driving scalability through automation initiatives and systematic workflow audits, pinpointing efficiency gaps, and instituting improvements that minimize manual processes and operational hurdles.This position operates at the nexus of:Merchant OnboardingPost-go-live OperationsProduct & EngineeringThird-party Ecosystem PartnersThis is a hands-on, execution-focused role. The ideal candidate is adept at working with APIs, configuration layers, data flows, integrations, and structured migrations.
Join Wise as an Implementation Lead for our Servicing Products team, where you will play a pivotal role in driving the implementation of innovative servicing solutions. You will collaborate with cross-functional teams to ensure seamless integration and delivery of our products, enhancing customer experience and satisfaction.
Sign in to browse more jobs
Create account — see all 5,340 results
Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, or location & role pages.
