Senior Incident Manager

Role overview The Senior Director of Partnerships at Braze shapes and drives the company’s alliance strategy from the Chicago office. This position takes ownership of both planning and execution, ensuring that key partnerships align with business goals and market opportunities. Key responsibilities Lead and mentor a team dedicated to partnership success. Bui…

Join Braze as a Business Development Representative, where you will play a pivotal role in driving business growth and developing relationships with potential clients. This is an exciting opportunity to immerse yourself in the dynamic world of customer engagement solutions.Your responsibilities will include identifying new business opportunities, nurturing leads, and collaborating with sales and marketing teams to create effective strategies. Bring your passion for technology and strong communication skills to help drive our mission forward.

Join Braze as a Senior Full-stack Software Engineer, where you will be instrumental in developing innovative software solutions that enhance user experience across our platforms. In this role, you will utilize your expertise in both front-end and back-end technologies to build scalable applications that meet the evolving needs of our customers.

We are seeking a talented and experienced Lead Design Engineer to join our innovative team at Braze. In this pivotal role, you will be responsible for leading design initiatives and driving engineering solutions that enhance our product offerings and user experience. Your expertise will guide our design processes, ensuring that our products not only meet but exceed industry standards. If you are passionate about design and engineering and have a proven track record of leadership, we want to hear from you!

Join Braze as a Senior AI Success Manager, where you will be at the forefront of enhancing customer experiences through innovative AI solutions. In this role, you will be responsible for leading customer success initiatives, ensuring that our clients leverage our AI capabilities to drive engagement and satisfaction. You will collaborate closely with cross-functional teams to deliver exceptional service and maximize the value of our platform.

As a Technical Account Manager at Braze, you will play a pivotal role in ensuring the success of our clients by providing exceptional technical support and strategic guidance. You will collaborate closely with cross-functional teams to drive customer satisfaction and retention while helping clients maximize the value of our innovative customer engagement solutions.

We are seeking a dynamic and driven Senior Account Executive to join our Scale team at Braze. In this pivotal role, you will leverage your expertise in sales and relationship management to connect with enterprise clients, driving the adoption of our cutting-edge customer engagement platform. You will champion the needs of our clients, ensuring they receive exceptional service while helping them unlock the full potential of our solutions.As a Senior Account Executive, you will be instrumental in identifying new business opportunities, nurturing client relationships, and achieving sales targets. Your deep understanding of the SaaS landscape and customer engagement strategies will enable you to provide tailored solutions that meet the unique needs of each client.

Join Braze as an Accounting Manager in our vibrant Chicago office! As a pivotal member of our finance team, you will oversee accounting processes, ensuring compliance and accuracy in financial reporting. You will collaborate with cross-functional teams to drive efficiency and support strategic business decisions.

The Senior Account Manager, Enterprise at Braze, Inc. supports a portfolio of major clients based in Chicago. This role centers on building strong relationships with large, high-value customers, ensuring they gain the most from Braze’s solutions. Working closely with each client, the Senior Account Manager listens to their goals and responds to their needs, serving as a trusted partner throughout their engagement. Key responsibilities Manage and nurture relationships with enterprise clients as their primary point of contact Focus on customer satisfaction and work to secure long-term client retention Spot opportunities for clients to realize more value from Braze products Coordinate with internal teams to address client issues and meet expectations Role focus This position is designed for those who enjoy supporting enterprise customers and thrive on helping organizations achieve their goals through thoughtful account management. Success in this role comes from a mix of attentive client service, proactive problem-solving, and effective collaboration across teams.

As an Engagement Manager II at Braze, you will play a pivotal role in driving the success of our clients by developing and managing their engagement strategies. This role requires a blend of strategic thinking, project management skills, and a deep understanding of our product offerings. You will collaborate closely with cross-functional teams to ensure that our clients are not only satisfied but are achieving their desired outcomes.

Role Overview Braze is growing globally and building on a culture that values teamwork, high standards, and open communication. The company supports a balance between work and personal life, encouraging autonomy and accountability. Team members bring curiosity and a range of interests, creating a lively workplace where different perspectives are welcome. The Solutions Consulting team at Braze connects technology with business strategy. Team members combine technical expertise with clear communication, helping clients understand and invest in Braze’s products. What You Will Do Act as a trusted advisor to prospective clients in the Media and Entertainment sector during the sales process. Showcase product knowledge and strategic thinking to guide successful client engagements. Lead complex technical evaluations from start to finish, serving as a technical expert in Media and Entertainment. Mentor and support other Solutions Consultants to strengthen the team’s practice. Collaborate with Sales, Product, Security, and Marketing teams to deliver results for customers. Manage deal strategy and technical validation throughout intricate sales cycles. Travel up to 50% during peak periods as needed. Location This position is based in the Chicago office. Who Will Thrive Comfortable leading technical and strategic conversations with clients. Experienced in managing complex sales cycles and technical evaluations. Enjoys mentoring colleagues and sharing expertise. Values collaboration across multiple teams. Willing to travel as required by the role.

Role overview The Senior Lead AI Solutions Consultant at Braze, Inc. will play a key part in shaping how advanced AI technologies enhance customer engagement. Based in Chicago, this role centers on designing and delivering AI-driven solutions that align with business objectives and improve user experiences. Collaboration is essential in this position. The consultant works alongside teams from different departments to ensure that AI initiatives support company goals and drive meaningful results for customers. What you will do Apply advanced AI methods to develop solutions that boost customer engagement Work with cross-functional teams to design and implement AI projects Focus on delivering tools and strategies that improve user experiences and support business growth Location This position is based in Chicago.

Join Braze, a cutting-edge company specializing in customer engagement solutions, as an IT Associate. In this crucial role, you will assist in maintaining and optimizing our IT infrastructure, ensuring seamless operations across our various departments. You will collaborate with team members to troubleshoot technical issues, implement solutions, and support our employees with their IT needs.

Join Braze as an Account Executive specializing in Emerging Enterprises, where you will play a pivotal role in engaging with innovative clients and driving growth. In this dynamic position, you will leverage your expertise to foster relationships, understand client needs, and deliver tailored solutions that enhance their customer engagement strategies.

Join Braze as a Lead Solutions Consultant, where you will leverage your expertise to drive innovative solutions for our clients. In this pivotal role, you will collaborate with cross-functional teams to deliver high-impact projects that enhance customer engagement and satisfaction. Your analytical skills will be essential in understanding client needs and translating them into actionable strategies.

Braze is a global company with a team that values high standards, collaboration, and a healthy work-life balance. The organization supports equity and opportunity for everyone, both within the company and in the broader community. Culture and Values Ambition and accountability are central at Braze. Team members are encouraged to work independently and bring their unique perspectives forward. Curiosity and openness to new ideas shape daily interactions and drive the company’s growth. Who Succeeds in This Role Individuals who set ambitious goals, adapt to changing situations, and take initiative are well supported here. Braze seeks people who want to contribute actively and grow with a dedicated team. Location This Account Executive, Emerging Enterprise position is based in Chicago.

About the Role 8th Light, Inc. is looking for a Senior Software Engineer in Chicago. This role focuses on building software that supports client goals and business needs. Senior engineers here take on challenging technical problems, guide less experienced developers, and lead projects through every stage, from initial idea to launch. What You Will Do Develop and deliver software solutions for clients Lead projects from planning through deployment Mentor junior team members and help them grow Apply technical expertise to solve complex problems Location This position is based in Chicago, Illinois, United States.

Join Braze as a Strategic Enterprise Account Executive, where you'll play a pivotal role in driving growth and building strong relationships with our prestigious enterprise clients. In this dynamic position, you'll leverage your sales expertise to identify opportunities and develop tailored solutions that meet client needs.Your responsibilities will include prospecting, nurturing leads, and closing deals while collaborating with cross-functional teams to enhance the customer experience. If you are passionate about technology and have a track record of success in B2B sales, we want to hear from you!

As a Technical Architect at Braze, you will play a pivotal role in shaping the future of our technology stack and architecture. You will collaborate closely with cross-functional teams to design robust, scalable, and high-performance systems that enhance our customer engagement platform. Your expertise will guide the development of innovative solutions and ensure that we meet the evolving needs of our clients.